All Kontent.ai Reviews
1-25 of 36 Reviews
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Chris
Verified reviewer
Insurance, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Switched from Umbraco to Kentico Kontent
Experience has been great. Technical documentation is good, and the example projects in various languages has been helpful.
PROSFlexibility of content taxonomy, ease of implementation, speed of Delivery API, excellent tech support.
CONSIt is up to the client to determine how best to structure their content's taxonomy. There is a lot of flexibility in Kentico's Admin Portal, so some "best practices" and recommendations from Kentico would be helpful.
Reason for choosing Kontent.ai
Good feature set, reasonable licensing fees, hosted infrastructure.
Andrew
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Kontent is central to a composable IT solution
Our experience with Kontent to date has been outstanding. The platform allows us to deliver content-rich experiences for our clients across multiple channels quickly and efficiently, which is a win for all parties. The platform features continue to grow and excellent communication and support makes adoption fast and seamless.
PROSKontent's API-first approach means we can quickly and seamlessly integrate with modern tech stacks and front-end frameworks (including React, Vue, Angular, etc.). The Delivery API, Management API, Webhooks and Custom elements provide versatility and scalability to meet the needs of ourselves and our clients.
CONSSome upfront knowledge is required to get the best out of the platform, especially when considering content modelling. As Kontent is a headless CMS, one of the objectives should be to utilise content in the most efficient fashion. To do so requires understanding of content models and taxonomies, and once understood, it's very easy to execute. It should be noted that this isn't a negative about the platform, as this comment applies to all headless CMSs.
Reason for choosing Kontent.ai
We'd been working with Kentico's CMS platform for many years when the product was first released. The company has always had a strong vision and roadmap, and the support is excellent.
Elisa
Food & Beverages, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Kontent Review
good
PROSpretty straight forward from a user perspective, very flexible and adaptable
CONSRequires loads of dev time to make basic changes and implement features that would be out of the box in other instances.
Andreas
Semiconductors, 5,001-10,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Retire FrameMaker
I am really looking forward to the next months in which I work on the integration of Kontent!
PROSThe GraphQL and REST APIs work effortlessly with the modern software stack. The Kontent team managed to create a simple but powerful user interface with a flat learning curve. And that can be proven by the coherent e-learning experience. It is made from people for people
CONSThe rich text editor could use a straddle functionality for tables. Referring to text passages is an important choice users would like to know exists. The integration of assets or linked items and components with list views seems not to be tolerable - could you improve upon indentation - better a clear relation between text and other elements - like making all elements able to be inline?
Reason for choosing Kontent.ai
Very good documentation. I am under the impression that you work hard for your product and believe in it. Many features have been on par with the alternatives, just a few improvements would be nice - but you also offer the custom elements which can compromise.Thank you very much to[SENSITIVE CONTENT] , she offered the best support one could look for - I had the chance to compare the support to other big players at that time. Thanks also to[SENSITIVE CONTENT] , who supremely supported the detailed review of my supperiors during the buying process.
Reasons for switching to Kontent.ai
We had no content management system, we used agile software development strategies with the XML coming along with DITA (Darwin Information Typing Architecture). Unfortunately, the implementation of DITA in FrameMaker is bad, very much so. Switching to another editor would not resolve our content management needs.
Kristian
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Headless CMS is critical to a modern digital platform
Ease of integration with modern tech stacks, ability to use latest front-end frameworks such as React, Vue, Angular, etc. Easy integration with a variety of back-ends using their SDK - we have used the Javascript SDK to integrate into Node.js projects very effortlessly. The API is feature rich, for example: - you may set it to preview mode, to set up your staging & testing environments to preview draft content items - fine grain control which content workflow steps trigger webhooks to your server - use webhooks to easily integrate with services such as Elastic Cloud, Azure, translation services such as Google Translate / Amazon Translate
CONSKentico Kontent has improved dramatically over the past 12 months, it was already a very competitive headless CMS before, now after all of the recent updates I am confident to say that it is the best product on the market and is my default selection for greenfield projects.
Reason for choosing Kontent.ai
Overall the best bang-for-buck - had all of the features that we needed, a very responsive and helpful support team which impressed me as well. Whenever we have questions about how to use the product, the live support always responds within 1 minute and the operator tends to have very good technical understanding of the product.
Ilesh
Computer Software, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Kontent is an awesome Headless CMS and great for content editors and developers!
I like the Web Spotlight feature, the JavaScript SDK, the Management API, and the Migration Tool to add items via code rather than the UI.
CONSSome features like the Taxonomy seem very basic and also the APIs don't cover all of the things we do in the UI, so we can't approach Kontent as do everything via code approach.
Reason for choosing Kontent.ai
We had this selected from the client and used our overall expertise to select the product
Marek
Information Technology and Services, 1 employee
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Kentico Kontent - solution for headless
Well, I started journey with them when they were a Kentico Cloud, and now with a stronger brand, Kentico Kontent is going better and better.
PROSArchitecture API oriented, ready to support Headless solutions right away. The way they design content authoring approach, with versions, content repository, and other makes Kentico Kontet a perfect solution for business content-oriented projects.
CONSEverything that was strange to me before, they fixed or changed very quickly, so nothing at the moment :)
Reason for choosing Kontent.ai
In my opinion, it's better product with strong support and willingness to evolve, stable and flexible at the same time.
Michał
Verified reviewer
Information Technology and Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Simple to use, abstract, transparent, powerfull!
- Best support I have ever had, super competitive team, instant replies - Feedback is very welcomed. All the suggestions are noted, and reviewed by Kontent Team - Software Developers love this product. Its easy to use and has great SDK. Content models are abstract by itself, so you are not limited to anything. You can create your own blocks and use them the way you want. - Speeds up the product development and delivery - Image transformation API takes care of fitting the images to any screen resolution. - Ability to create custom form elements - Very elastic about workflow definition and has good granulation of access rights management. - Attractive free plan, comparing to other Headless Cloud CMS
CONS- (As for 29.11.2019), I'm missing a mechanism for grouping content in directories so we can functionally separate top level content (for applications views/pages) from less crucial content. Because of that, developers often have to teach the end user where to start and how to use prepared models
Graham
Marketing and Advertising, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Kontent has developed into a strong CaaS contender
Great support from the Kentico Kontent team is encouraging the team to put the platform as a genuine alternative to the traditional CMS route.
PROS• The Kontent platform has now evolved into a production-ready system • There's strong support from Kentico sales department • Good technical support from Kentico development team including sample code available for multiple frontend frameworks • The Kontent team are ready to adapt and evolve products to client/agency needs • There's Great integration possibilities g • Good customisation is now possible of the CMS editor • Competitive pricing model with the other contenders in the marketplace
CONS• The platform needs agencies/developers to re-train or employ additional frontend developers to deliver public site if they committed to the Kentico EMS platform for their business, essentially either are a cost to an agency • Deprecation of features in the past has left a nervousness over the platform (e.g. Draft CMS Import module, personalization engine) • The product is focussed at clients who have a specific project fit and knowledge of technology
Jeroen
Verified reviewer
Information Technology and Services, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Content migration made easy using a API-first development strategy
One of recurring problems that we are solving is making sure we create a future-proof solution. Previously we had to go through (painful) upgrade procedures, to keep the WCMS supported and secure. Content as a Service solves this problem and allows us to focus on .
PROSMy favorite feature is the Content Management API. This API is very flexible, intuitive and easy to use. I have used the Content Management API to migrate thousands of content items from a traditional WCMS to Kentico Kontent. This included optimization of HTML and enabling support for Omnichannel publishing.
CONSSome areas of the Content Management API are not finalized (yet). This sometimes requires workarounds to get the job done. It would be nice if we could speed up the improvement of the product within these areas.
Reasons for switching to Kontent.ai
We wanted to move from a traditional WCMS to CaaS.
Gagan
Computer Software, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Kentico - DXP for future
My overall experience with Kentico has been amazing over the years and much less stressful than other DXPs
PROSWhat I like the most about Kentico is Ease of use and support it provides.
CONSKentico can do better in providing more clarity on licensing options
Brett
Verified reviewer
Financial Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Powerful and efficient content management platform
It provides the necessary flexibility to develop high-level digital innovation, with platforms that adapt very well to our business needs. This is a headless CMS that facilitates the delivery of content through an API, generating versatility in the use of content that can be carried out on different platforms.
CONSThere's not much negative I can mention, just that the search function is not as efficient as I would like.
Tafadzwa
Information Technology and Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2022
Good product
UI for this product is super simple to use. Things are carefully laid out and easy even for non technical people. Compared to kentico experience this is way better. When it comes to kontent entry, that is easy too. For data modelling it is slightly trickier in that there are some concepts that are non intuitive. Once you have learned them then that is easy too. Kentico as a company really do listen to the users. This year alone a few features have been release that we have been asking for for a while. The roadmap is public too so it is easier to plan around features that are still missing.
CONS1. Web hooks aren't perfect yet. Some providers give you the chance to shape the json for a webhook before it is sent out. This is not possible with Kontent. 2. Custom Data validation would be useful. I hear this is on the roadmap 3. Need better tooling for managing content as code
Conor
Insurance, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
My Review
I'm very happy, as a developer, with the freedom Kontent has given us to design a headless cms. The CMS Content Editing is easy to use once you get over the learning period.
PROSAfter initial set up, its is very developer friendly and gives you a lot of freedom to build what you want.
CONSInitial set up and lack of an out of the box preview system has lead to some issues and time spent on creating our own preview model.
Reasons for switching to Kontent.ai
We were on Drupal 7 and restricted with upgrading within our company. Kontent allowed us to move to a React based website.
Marco
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Great Headless CMS
Excellent!
PROSSuper easy to use and very flexible. Love the UI.
CONSLack of a preview function is a pain, but livable. Believe there is a solution now.
Alix
Financial Services, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
2
FUNCTIONALITY
3
Reviewed March 2022
Headless CMS requires more development
The UI is fairly decent once developer-side is set up well.
CONSReliance on dev for the smallest of changes takes functionality out of CMS. To get basic functionality you must pay a lot of money for Web Spotlight and it's still quite limited.
Sam
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Kentico Content: The Future of CMS
Extremely positive. Their product is not perfect, but it is getting there. Also their customer support goes above and beyond for their clients. Best service I have experienced in any type of setting.
PROSThis software is extremely user friendly for base users, but also has the ability to expand its features for a user that may want to do more with their content than just text and images.
CONSIt is still in the phase of what do users find most useful / want.
David
Industrial Automation, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
Worth a close look if you're shifting to headless
We moved our website from a legacy CMS to Kentico Kontent, and have other sites we'll move over next year. Kontent allows us more flexibility in running multiple sites, and running our main site in multiple languages. Compared to our old system, it's *much* faster and easier to use. Our site performs better/faster, and we're able to shift to a more open-source model of development and integration. We're excited about the opportunities it will open up to us in the future as we more fully redevelop our sites and begin to leverage it for other digital properties. Their sales and customer support teams have been highly responsive to our issues and are overall a pleasure to work with. The one drawback: Kentico the company seems to be running in multiple directions at once, and some dev issues we encountered with their plugins took longer than they should have to resolve due to developers on their side being on vacation or dedicated/specialized in other areas. Once we got linked up with the dev that specialized in our plugin/issues, it's been a productive a mutually beneficial working relationship. However, the degree to which their skill sets seem to be siloed is concerning.
PROSEasy to use, flexible, a good value, good team behind the product
CONSCurrently, Kentico resources are spread thin
Reasons for switching to Kontent.ai
Out of date, no longer supported, inflexible
Nattawat
Hospital & Health Care, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Real user reviews
Powerful for headless cms API Workflow
CONSPrice quite expensive if you need add more user management and more traffic to use API
Reasons for switching to Kontent.ai
We need only one instant for manage the content to all our websites and application.
Alson
Verified reviewer
Information Technology and Services, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed December 2022
One of the more expensive headless CMSes out there
It's reliable and since it's a SASS, the setup is painless. It is also flexible enough for anyone to use.
CONSThe pricing is hidden and only shared with you upon request, the lack of transparency is troubling. However since it's an enterprise-level software, we have no choice but to agree to the pricing.
Reasons for switching to Kontent.ai
Client was requesting to upgrade to an enterprise-level CMS from their existing enterprise CMS due to the fact they would want to manage contents and assets in one place across their different apps and kiosks.
Wendelin
Sports, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
2
FUNCTIONALITY
4
Reviewed March 2022
Overall full featured CMS
We have a pretty complex project structure, but when you know how to work with it you can be pretty fast.
PROSWe are able to build up our multi language and multi region webshop.
CONSCopy content between projects to have a more realistic staging environment or to reuse same language content in different projects.
Michael
Computer Software, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Our Preferred CMS
Our experience has been wonderful. We are able to utilize Kontent as a headless CMS and push to multiple platforms with speed and ease.
PROSThis software is very easy to use and is fast. It also has a high level of customization and many useful features, like Custom Elements and Web Spotlight, that make the product a great choice for not only our clients, but also for our organization.
CONSIt is very expensive depending on the features that clients might want to use.
Kinza
Publishing, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Kontent by Kentico - An Excellent Website Developer Tool
Kontent is extremely easy to use and has a very accessible interface. It's SEO Developing features make a seemingly complex task very simple and requires less training time for new users. The auto-save features when text-editing is the most useful aspect of Kontent as it is receptive and intuitive when working on a longer project- information is never lost. It is a safe and reliable system for storing and editing information.
CONSThere is nothing particularly unhelpful about Kontent by Kentico, the only room thing worth mentioning is that each piece of information to input belongs on seperate pages which some might percieve as disjointed but this is easily solved by using Kontent's easy navigation system.
David
Computer Software, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Headless CMS is the way to go
Customer support, SDKs, Ease of use for devs and customers, Assets (integrated image transformations and web optimizations)
CONSIn really complex scenarios admin UI is starting to be a little confusing. Admin UI is available only in the English language, which is sometimes a problem for our Czech clients.
Reasons for switching to Kontent.ai
Headless CMS is a way to go.
Federico
Leisure, Travel & Tourism, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2022
My first time using a similar product, i love it
Very easy to use, intuitive and allows great customisation
CONSLive-interaction with the product is a bit slow. Example: Publishing/Unpublishing an item does not immediately reflect on the icons (need to refresh to visualise the correct status), which can be confusing sometimes