All MangoApps Reviews

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User Profile

Reinard

Verified reviewer

Civic & Social Organization, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2018

Great third party tool that seamlessly does what you wanted to do

While definitely a compliment, TinyTake has become one of those apps I forget about, it's there and I use it, without it taking effort or thought, it has become part of my workflow.

PROS

TinyTake is one of those apps that answers a question, you normally sit in front of your laptop and want to do something, but you aren't sure how and or if you can. When it comes to screen capturing, recording, sharing and editing, TinyTake answers any question you might have around these functions. It has a great set of core functionality that is free to use, and if you wanted to delve deeper into the video side, you can go Premium.

CONS

Nothing has bothered me to this point, and the way I use the software, it hasn't not been able to do something I wanted to do.

Vendor Response

Thank you for your review Reinard! We're glad that TinyTake works well for you. It is an honor to know that it has become a natural part of your workflow, thank you for being a value customer! Cheers

Replied December 2018

Martha

Wine and Spirits, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Long term MangoApps user

We have found the product very successful

PROS

I found the ease of adding and removing guest users for seasonal employees, with low pricing very attractive points.

CONS

I have issues with the tasking app, and have trouble easily completing and deleting tasks. It seems difficult to use.

Reason for choosing MangoApps

Price, ability to add guest users, ease of use

Reasons for switching to MangoApps

Facebook was limiting in being able to have multiple groups for different teams, and was not secure enough.

Vendor Response

Martha, thank you for taking the time to review MangoApps! We appreciate having you as a customer and your feedback is very helpful to our continued efforts to maintain and improve the product. Please contact us at info@mangoapps.com to better address your needs with tasks. We will be happy to assist and collect any feedback where we can improve the feature and possible improvements. Thank you again!

Replied August 2020

Robert

Paper & Forest Products, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed March 2019

I never see me Mango alerts

PROS

not much I cant honestly say there is anything it does well that I feel is indispensable

CONS

i only use it in my office. i never remember to use it on my phone and everyone just texts anyway. mine doesn't alert me visually when I have messages. I finally figured out my volume was too low to hear the audible alert so I think that's ok. the font is tiny in the messages. since we have a fiber optic line email is so quick im not sure why we need mango. most messages are impossible to delete

Vendor Response

Robert, thank you for taking the time to review us! We appreciate your business, and are glad to see that MangoApps fits well into your work flow. I will pass along your feedback, but i'd also love to have you contact our support to work on resolving each of the issues you mention. Thank you again!

Replied April 2019

Maurice

Information Technology and Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

''Top notch e-learning solution.''

I am having a great experience using the platform. Ease team collaboration hence improved taskforce in the organisation.

PROS

The platform is easy to use and access. With the platform it is quite simple to build pages. It so easy to add and eliminate visitor clients that is for occasional representative.

CONS

A times it becomes so hard to login due to experienced complications.

Vlady

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Great Product!

Overall I have a good experience with MangoApps. It's a great collaborative tool for a small to large business.

PROS

I like working with Mango Apps. It's very easy to use and makes everything super organized. I like the fact there is an app and I can download it to my phone and use the chat function when I am on the go.

CONS

Sometimes there are glitches in the text feature, when I delete a preset and try to write my own text it would still show the old text and I have to go back few times until it completely get erased.

Reason for choosing MangoApps

Functionality, price

Reasons for switching to MangoApps

Basecamp was not as organized as this one, it did not have as many functions

Stacey

Financial Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Stacey Cale - VP Human Resources, Merchants Bonding Company

Our implementation representative was helpful and patient through our numerous calls. I loved that you could look on his calendar and book as many meetings as it takes to get through the implementation.

PROS

What we have loved most about about MangoApps is how helpful the team was in guiding us through every step of the implementation. The system is great for being able to give your company's personal look and ease of imputing information.

CONS

At first the system seems overwhelming because there are so many potential functions you can use in the system. Recommend to anyone to first figure out what you want to use the tool for and turn off the other functions at first.

Reason for choosing MangoApps

Price and felt confident mango would hand-on help us through this implementation.

Anonymous

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2018

Very good system for tracking projects and storing knowledge in an accessible manner

Knowledge repository and project management system streamlining.

PROS

Ability to create individual projects within which you can have message feeds, tasks, wikis, file storage etc. Wikis (external to projects) are used by us as knowledge repositories as are file folders within the system. Everything is very easily searchable. Using the desktop app you have live chat functionality. E-mails - from external systems such as Outlook - can be sent directly to projects and appear in the feed.

CONS

Managing tasks within an individual project is easy but there's no easy way to track tasks across all projects. Tasks can be sorted by unassigned, not started, started, etc. but no overall "not yet finished" type sorting to capture all live tasks and a report can't be created from this view (only within projects). This just creates a bit more work. No Gantt chart capability.

Vendor Response

Thank you for your review of MangoApps! We truly appreciate your feedback and are glad to have you as a customer. I've recorded your feedback and will be sure to pass it along to our product teams. Cheers!

Replied December 2018

User Profile

Wareh

Verified reviewer

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2018

My experience has been nice. I've used MangoApps before now and its a great means of communication.

Mangoapps made my onboarding easy. I find it easy to assign tasks to team members. The wiki functionality is very useful because it gives our developers a pool of information the can always refer to as well as update if need be.

PROS

The existence of groups. Ability to create wikis for developers to study. The mention notification Badges - its fun Great place for proper onboarding of new employees.

CONS

I'd prefer if I could view content of any group but the extra functionality will be not to be able to post comments. I always have to make requests to join a group where I need to access specific information.

Vendor Response

Thank you for your review Wareh! It means a lot to us that you've taken the time to provide feedback. I'm glad to hear that we've made onboarding easy for you and your business. Cheers!

Replied December 2018

Steve

Verified reviewer

Architecture & Planning, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

Overall, I've had a very positive experience with the MangoApps software.

PROS

The MangoApps software has been a very powerful tool for our company. What I like most so far is definitely the customer service. The MangoApps team is always willing to listen to our feedback and implement new features and requests to make sure that their product is the best it can be, and that it always meets our company needs.

CONS

It can be difficult at times to learn all of the ins and outs of this product (especially the settings) because of the many different menus and sub-menus you have to dive into to discover and make these types of changes.

Vendor Response

Steve, thank you for your review of MangoApps! We truly appreciate your feedback and are glad to have you as a customer. It is an honor to know that customers realize the power of MangoApps, and enjoy the overall experience. If there is anything we can do to help you or others with the learning process, please pass that feedback along! Thank you again

Replied December 2018

User Profile

Sabrina

Verified reviewer

Marketing and Advertising, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2018

Great Support and Easy to Use

PROS

I like how much support we got from the Mango team to get the product up and running. Also we were able to get this tool up in a very short time!

CONS

The customization aspect. It was hard customizing some of the overall css styles for the site

Vendor Response

Thank you very much for your review Sabrina! We take tremendous pride in our customer's satisfaction, especially what we do to support and onboard our customers. I will pass along your feedback regarding the customization aspect. Thank you again for being a MangoApps customer!

Replied December 2018

Graham

Financial Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2020

Good Product

We like Mango Apps, for what we pay we feel it is a good product. We operate from Asia, where it does operate ok. If they had support in different countries and provided the software in multiple languages they would probably dominate the market hands down. Best to remember that no commercially available product is going to be perfect for everyone, so taking this into consideration they have done a great job in developing the product.

PROS

The improvement you get in communication between employees is great and results in far better proficiencies across your whole business. Document storage is great for international businesses, the ease of being able to transfer documents between countries securely is a big thing for me. It does encourage employee engagement which is what we really needed. Many of our people work remotely, so we needed something to combat the isolation.

CONS

1. The chats disappear. I am referring to the actual discussion here. You can have a history of chat and then suddenly it will all disappear never to return! I am talking about the small pop up boxes and not from internet explorer itself. 2. Support is a bit haphazard, I have received replies to one inquiry and then never received a reply to another. 3. Emails do not work. I notice once an email is used by one person the system will not allow you to use the same email for other users, even if the original user is no longer active. I assume this is a security feature, but very unpractical because employees often use the same email.

Wade

Facilities Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed October 2020

Great software, needs support development

Our firm has gained scale and the organization of our documents has expanded exponentially since implementing.

PROS

Ability to organize files and create an intranet with links to specific documents and an ability to maintain organization. Lots of special features.

CONS

1. Ability to block users from deleting items that they upload 2. Support is among the lowest we have experienced. The chat room is rarely open. Responses to service requests often never come and it is at least 24 hours before a response is received. 3. The document approval process needs development.

Reason for choosing MangoApps

Microsoft was not user friendly.

Rosa

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2018

We've been using MangoApps for a year now and it has been great - easy to use and fairly intuitive.

PROS

We like the different features for collaboration and user engagement. Setting up new groups and projects is easy and staff are finding it very useful to collaborate on projects and assignments. Staff also use these features to interact with other employees on non-work related events (e.g. soccer clubs). Staff really enjoy the Recognition feature, allowing them to thank or congratulate fellow co-workers. The system is easy to use and fairly intuitive and more robust than other systems used in the past. We think Mango is great!

CONS

There are some limitations to certain functionalities, or other functions that are currently not available. However, the Support team is very open to hearing any and all suggestions. They help to try to find a work-around and if there isn't one, they put in request for possible inclusion in future updates. Mango Support is fabulous!

Vendor Response

Rosa, thank you for your review of MangoApps! We truly appreciate your feedback and are glad to have you as a customer. It honors me to hear that you are pleased about our Support, and I urge you to keep the feedback and ideas coming! Cheers!

Replied December 2018

Jean

Computer Hardware, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2018

The product and ourselves have grown together.

One place to house everything. The price is reasonable. The customer service has been wonderful lately.

PROS

The all in one place for our files. We only use the software for chatting and a file repository. We have eliminated the need for folders in-house and upload with PDF's by customer and year. We have been thru two vendor audits who gave us high praise for our filing system.

CONS

When it is updated it is a mandatory update. We find that causes us some downtime. The web interface is a bit clunky. The mango sync has caused people to lose files.

Vendor Response

Jean, we take pride in our customer's satisfaction, and I agree- we have grown with a lot of our clients. I'm glad that MangoApps has been a good solution for your business. I have passed along your feedback and concerns, and I hope that those are addressed if not already.

Replied December 2018

Joe

Chemicals, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

A tool in the toolbox

Overall we're happy with the product, and will continue to use it.

PROS

Collaborating in MangoApps is almost automatic. We have a thriving ecosystem of Groups, Projects and Departments in MangoApps.

CONS

Sometimes the updates are pushed and changes made to the UI or to functionality (which sometimes cause bugs) with little to no warning. A better communicated and tested update process would be beneficial.

Vendor Response

Joe, thank you for taking the time to leave us a review! I'm glad to hear that MangoApps is working well for your company and that things are thriving as you mention. I do hear you loud and clear regarding the update notifications and update process. I will pass along that feedback so that we can address this for yourself and many others. Together we make MangoApps better every day, thank you again for your feedback!

Replied December 2018

Wole

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

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