MODX vs PaperWise
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4 / 5
4.1 / 5
Value for Money
5 / 5
4.2 / 5
Customer Support
4.7 / 5
4.3 / 5
Functionality
4.4 / 5
4.2 / 5
Last Review Written
October 12, 2023
May 8, 2021
Pros/Cons
Pros
- Switching to MODX has been a dream. Our agency now saves so much development time and we end up with better quality products than we used to with other systems like Wordpress, Joomla or Drupal.
- However, that comes with a nice, juicy grain of salt. I have the pleasure of working with a team that has dived head-first into MODX and has learned it inside and out.
- To the advantages of CMS MODX, I can safely attribute a simple and intuitive interface, a well thought-out SEO module (optimization is now very important), as well as low hosting requirements.
Cons
- If you choose an improper, unsuitable hosting, you will have serious problems in the near future.
- The platform does not have a high level of protection, being quite vulnerable. In comparison with other CMS, a rather limited number of ready-made templates and plug-ins are provided.
- The addon library is not massive, and there are certainly some older and outdated, or even abandoned plugins.
Pros
- Program is great, support is always at your fingertips with great response. Upon acquiring the software, there was a great team that helped implement it and give our staff the training needed.
- I have always had a great experience with Paperwise, their support team is awesome (which I have only had to use on a few occasions).
- I like the ability to index documents from any piece of software needed. The ability to delete a document before being indexed into the system.
Cons
- Lack of new features, lack of development, some core markup software was very old.
- Sometimes the software will throw errors and will require some troubleshooting. Most of these errors are easily resolved by repairing/reinstalling the software which only takes about 5 minutes or so.
- Emails sometimes do not go thru (between uploads/intelligent capture/query). Connection with Quick books services problems.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2021
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
