What are Omni CMS users saying about the software?
Read what people like you have said about using Omni CMS software through verified user reviews
User Review Highlights
4.92
13 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"OU Campus has allowed our web team to implement templates easily and integrate them into our web community."
"OU Campus has a great and quick support team in place to help us anytime we have a question or need some help."
"To encourage everyone to get on board with a new system, it must be easy to use for the typical user. We also liked how it was geared to higher-ed and always adding useful features."
"Templates can be difficult to generate from scratch without some in-depth xml and xslt training."
"The XSLT programming language is not common in the industry, and it is very difficult to hire developers familiar with it."
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Showing 1 - 13 of 13 reviews

Jason
Verified reviewer
Company size: 1,001-5,000 employees
Industry: Higher Education
Time used: More than 2 years
Review Source: Capterra
September 2020
OU Campus helps us manage our entire .edu site
We chose the OU Campus system because it was super flexible. It allows us to do a lot of different things within the system and to really push the boundaries of what a CMS can do. We have more than 100 active users on our campus using the system, and all content review and publishing is centralized through our team. OU Campus makes this possible.
Pros
OU Campus is built for colleges and universities. We love that the software and company understand higher education and our unique needs. OU Campus gives us a great tool with a lot of flexibility to gear it toward our specific use case. OU Campus has a great and quick support team in place to help us anytime we have a question or need some help.
Cons
Just like any software, there are small things that can always be improved. However, we've found OU Campus and OmniUupdate to be a great partner who really listens to their customers needs and they regularly implement features that are requested in their Feedback Forum. They push out new releases very regularly and we never notice any bugs.
Reasons for choosing Omni CMS
Their robust implementation and support offerings and teams.
Reasons for switching to Omni CMS
We needed an enterprise level CMS with a strong support team.
Mark
Company size: 1,001-5,000 employees
Industry: Higher Education
Time used: More than 2 years
Review Source: Capterra
September 2020
OU Campus is the right choice!
SLU has made the right choice with OU Campus. We hit the ground running after implementation and have been a satisfied customer for six years. System is solid and reliable, and support is prompt and helpful. Would choose OU Campus again, given the choice.
Pros
Ease of use for both end users, administrators and developers. Speedy publishing with built in link check, spell check and ADA compliance allow robust Quality Assurance for our website.
Cons
Built in form tools are good but simple, but not as advanced as some external services. However, Formstack is offered as an add on service.
Reasons for choosing Omni CMS
Ultimately, once we decided to make a change from our previous CMS, OU Campus offered a user friendly experience for end users and robust tools for management and development for administrators and developers. Deployment of a modern, responsive framework was simple and new development can be added easily. Publishing of the system was quick and painless.
Reasons for switching to Omni CMS
Several years ago, we made the painful choice to rebuild the [SENSITIVE CONTENT HIDDEN] website from the ground up and selecting a new CMS helped energize the process. Administrators were happy with the old system but changing CMS allowed an opportunity to establish a new web governance and content strategy with the CMS community.
Stephanie
Company size: 1,001-5,000 employees
Industry: Marketing and Advertising
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2020
Very User Friendly
Pros
This product is extremely user friendly. I'm responsible for training many of our users in OUCampus and I find that most users adapt fairly quickly once getting into the system. The interface is easy to understand and there are plenty of features to customize pages.
Cons
Sometimes formatting/features don't work quite as anticipated which can seem unsolvable for an average user. It would also be nice to have more flexibility in permission user levels as there's almost an all or nothing approach to a certain extent.
David
Company size: 10,000+ employees
Industry: Education Management
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
July 2022
Secure, reliable, and reasonably priced, but with a steep learning curve
We've had a great 7-year experience with Omni CMS so far, and adoption at our institution has grown significantly in that time.
Pros
Separation of content management and page hosting improves both security and performance.
Cons
The XSLT programming language is not common in the industry, and it is very difficult to hire developers familiar with it.
Reasons for switching to Omni CMS
Security and performance
James
Verified reviewer
Company size: 501-1,000 employees
Industry: Higher Education
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2021
Excellent Product
We've been using the product for ten years now and it has been under constant improvement and targets the needs of the higher education industry very well. The support is better than almost all tech-based companies that I've ever had to deal with. There are a number of add-ons and services that enhance the product as well.
Pros
Overall, the ease-of-use from all viewpoints. Omni CMS is very easy to use for our end-users. It allows us the granularity in control to make sure that users can edit the content they need to. We can easily make sure that changes are monitored to maintain consistency of voice across the site. Administration of the site is kept as intuitive as possible as well.
Cons
Templates can be difficult to generate from scratch without some in-depth xml and xslt training.
Reasons for choosing Omni CMS
Omni CMS was the easiest for users to adapt to. It gave us the perfect balance of control over the site and allowing end-user editing that we needed.
Jackie
Company size: 501-1,000 employees
Industry: Higher Education
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2021
Perfect fit for your Higher Ed needs
From set up, to training, to customer service and roll-out of new products, the team from Omni are there every step of the way.
Pros
We have 18 different college websites that we manage through OmniCMS and I was on the RFP team that chose the product, I've been a daily user, and now I oversee strategy and operations, and I can say without a doubt that our websites wouldn't be as successful as they are without OmniCMS. From set up, to training, to customer service and roll out of new products, the team from Omni are there every step of the way.
Cons
We're a little different than most systems, so we need some special features that Omni doesn't currently offer. But...the Omni team is working to get us those features, so they're making lemonade out of lemons!
Reasons for switching to Omni CMS
Sitecore was out of date and hard for our non-developer content editors to use. Plus, it was WAY too much money.
Anonymous
Company size: 5,001-10,000 employees
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2020
An Initiative Solution for Higher Ed Websites
Pros
OU Campus is a straightforward CMS that is easy to use for users with little to no technical background. We have some users who had to use it in a pinch with no training and even they were able to complete key tasks.
Cons
As an administrator, I would like the ability to bulk reassign pages and to better control workflows with multiple users while still enforcing approals. I'd also like a taxonomy that would allow content to be tagged to be used on multiple pages easily.
Reasons for switching to Omni CMS
We were pleased with the straightforward interface, particularly the ability for low level users customize pages with snippets, assets and widgets with simple training.
Lynn
Company size: 5,001-10,000 employees
Industry: Higher Education
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2021
Excellent CMS for Higher Education
We have been very satisfied with our experience using Omni CMS. Their customer support is top notch. We love working on new projects with them to create even better web content. We have built our course catalog/bulletin in Omni CMS and created many other large projects with their developers.
Pros
We originally chose Omni CMS for it's ease of use. We felt it was very important to offer a system that would be easy for any user and we would in turn get the highest compliance. To encourage everyone to get on board with a new system, it must be easy to use for the typical user. We also liked how it was geared to higher-ed and always adding useful features.
Cons
We wish there was an out of the box solution for presenting dynamic content whether is be by database, spreadsheet or some other solution. This can be overcome but it takes some development.
Reasons for choosing Omni CMS
ease of use, great reputation
Nathan
Company size: 1,001-5,000 employees
Industry: Higher Education
Time used: More than 2 years
Review Source: Capterra
September 2020
OU Campus for all our Web Content Needs
Our overall experience with OU Campus has been a fantastic one, allowing us to grow our system and designs as needed. We feel we have an exceptional partnership with the vendor and have a great opportunity to have input on the key features needed in the new releases. No system is perfect, but OU Campus is as close as we have been able to find for our web needs.
Pros
OU Campus has allowed our web team to implement templates easily and integrate them into our web community. This allows us to empower our hundreds of web community users to maintain their own web page content with little interaction from our development team.
Cons
There are a few times where the editor features available are slightly behind latest open editor features. This is understandable since it takes time to integrate editor changes into the platform, but it would be nice to get those improvement more quickly.
Reasons for switching to Omni CMS
Luminis CMS was not adaptable to the many different needs for our web. It was very rigid in it's structure, slow to publish and required too many physical and human resources to maintain. Too expensive, too slow, and too restrictive.
Eric
Company size: 501-1,000 employees
Industry: Higher Education
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2021
A Perfect Solution for our University
Our biggest challenge is that we have a small team and a huge website. Omni has made it possible for us to meet that challenge and look good doing it.
Pros
- Most admin functions are a piece of cake. - Allows our small team to punch above its weight class - Simple UI takes the intimidation factor out for our least tech-friendly users. - Some of the best support I’ve ever experienced. When something breaks, it’s so good to know the Omni team has your back. - Provides the flexibility we need to serve our extremely diverse needs - A features roadmap that will allow us to stay current or ahead of our competitors
Cons
There are a few modules that need some updates (like OU Search)
Joe
Company size: 1,001-5,000 employees
Industry: Higher Education
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2020
OU Campus Review
Excellent support! Makes is so much easier to support our content managers.
Pros
Easy to use for end users and easy to manage for admins
Cons
Templates using XML/XSLT was a bit foreign to us.
Reasons for choosing Omni CMS
Ease of use and deployment.
Ivanka
Company size: 10,000+ employees
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
September 2020
Exceptional product support by an outstanding team centered on the customer
The OmniUpdate team is constantly upgrading OU Campus with new features that make it even more robust. They are very customer-centric and provide outstanding support going above and beyond what is needed to make their customers successful.
Pros
Easy to use, robust, new features are added constantly, modifications to web design templates are easy, integrates with PHP and other programing languages
Cons
There isn't anything I absolutely do not love about this product.
Reasons for choosing Omni CMS
More robust than other products and designed with higher education in mind. I believe it was also better priced.
Janet
Company size: 501-1,000 employees
Industry: Higher Education
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2021
Great for Higher Education
Pros
This CMS is designed specifically for higher education, which gives it a significant advantage over one-size-fits-all products. It includes features unique to our needs, including the ability to manage a digital college catalog and campus alert system.
Cons
Some of the features we needed most were not included with the basic CMS - we had to purchase them additionally.
