All Seismic Reviews
1-25 of 194 Reviews
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Ramin (Remi)
11 - 50 employees
Used less than 6 months
OVERALL RATING:
4
Reviewed February 2022
Seismic Review
Jackie
Verified reviewer
Information Technology and Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Impactful Enablement & Content Management System
With Seismic, are reps now have access to the latest materials to stay on-brand and on-message, get fast answers to their questions and a single source of truth across the company for the "blessed" version of close to 1,000 assets we maintain.
PROSSeismic has become our one stop shop for all of our customer-facing teams to access the content, sales tools, and company news they need. It's easy to upload, organize, maintain and send out new content, with lots of functionality that makes the lives of our sales teams easier like customizable decks and documents. The design, user interface and analytics are the some of the things we like most along with some of the best customer service we've seen across any software company.
CONSIntegration with Google Suite can be improved (mostly around Google Slides + customized presentations within Seismic) but overall hasn't impacted us much.
Vendor Response
Jackie, thanks so much for taking the time to leave us this amazing review! We are happy to hear that you are seeing such great value in our content management functionality. Your feedback is imperative as we continue to improve our platform to meet customer needs. Looking forward to partnering with you in 2020 and beyond!
Replied June 2020
Christel
Insurance, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Excellent product!
Great classes available and forward thinking company.
PROSEasy to organize materials for the team! With one search, everything you want to see on that topic is available.
CONSTime consuming and labor intensive for Administrators to load and organize materials.
Reasons for switching to Seismic
Needed better organization and access for our field team.
Vendor Response
Christel, thanks for sharing your feedback with us and the community. It's great to hear that you are seeing the value in our content management functionality. Ensuring a positive customer experience is extremely important to us, so your feedback is invaluable. Looking forward to partnering with you in 2020 and beyond!
Replied June 2020
Jon
Human Resources, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2021
Awesome features and easy to use
We use Seismic as a centralized repository for many company documents spanning a variety of different areas of our business. They layout is great and easy to use and navigate through. There is more functionality available that I personally don't take enough advantage of, such as Live Send and Meeting Space. As a sales leader, I share relevant items in my team's shared Workspace, categorized by topic in different folders. We always are up to date with changes to any of the documents as we're notified if the content has been updated. Seismic has been a great tool for myself and my team to stay connected and up to date with the latest news/documents/decks/policies and so much more from our company and peers.
CONSI don't have very many cons with Seismic. I wish the search functionality was a little better so it was easier to find what you're looking for. However, I believe some of that is on us to put better tags on documents.
Ray
Verified reviewer
Financial Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed January 2021
Seismic- Use it Everyday
It is a great concept that every business should have. A one stop shop for everything you need to do your job!
PROSCurrently it is integrated with our Salesforce application and works smoothly through there or as a standalone. I use this everyday for my own reference as well as finding materials for clients. There are features that allow you to see when the documents were last uploaded to ensure you have an updated version as well as see if certain information is confidential. It has helped me grow in my current role and is my go to for everything product related! I describe it as the internet for my company, it has everything I need in one place.
CONSThe search feature is difficult at times and doesn't always bring up the most relevant information that I am looking for. Occasionally documents that others can access; I cannot access.
Cindy
Verified reviewer
Computer Software, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Centralized Go To for Sales People
Seismic is a one-stop shop for all of my collateral, training materials, internal resources. It's very user friendly and easy to share information with teammates.
CONSAt this point, I can't think of anything. I was unhappy that I coudln't easily access favorites or recently view docs, but they have made a recent update that has solved that problem.
Anonymous
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Seismic Review
Enjoyed the experience. support is awesome. I never ever hear from my account manager though....
PROSI love how easy it is to find exactly what you are looking for! The best feature is the version control on documents
CONSWe mainly use google drive and the integration with google is not smooth at all.
Reason for choosing Seismic
We were using something called Knowledge Tree which Seismic bought so we just migrated over to the new software.
Vendor Response
Thank you for leaving us this great review! We're excited to see that you are realizing value from our search features, as well as the version control on all documents. Ensuring a positive customer experience remains our top priority - if you haven't already, please make sure to address these issues with your Customer Success Manager who can nail down a communication cadence that adheres to your needs. Looking forward to partnering with you in 2020 and beyond!
Replied August 2020
Adam
Verified reviewer
Computer Software, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Finally a single source-of-truth for Sales + Marketing Content w/analytics!
Nothing but a positive experience from top to bottom!
PROSThe fact that I know, without a doubt, that we now have a single source of truth that our sales and marketing teams can go to and have direct access to the most recent (and verified) documentation to use solves a major pain point that has been plaguing us for years... gone are the days of hunting through external hdd folders, bugging co-workers, or trying to find PDFs in buried SharePoint folders. With other features like content sales stage mapping, native SalesForce integrations, and the ability to set expiration dates on the content so teams can review and update as needed... Seismic is in the process of transforming how we view and utilize our content. The analytics behind the tool are extremely helpful as well... from the pre-made dashboards for reporting to the ability to notify users when their content is opened and viewed, this tool has seen nothing but rave reviews from our team!
CONSNone at this time... have been extremely happy with our entire experience!
Reason for choosing Seismic
Was not involved with the initial selection process.
Phil
Verified reviewer
Semiconductors, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Seismic has been a great change
I have truly enjoyed our transition to Seismic and look forward to what we can accomplish going forward now that we are using this tool
PROSI have come to love the document sharing features and the intelligence of the searches. In our prior system text searches were very unreliable, with Seismic that has completely changed. It has greatly increased my productivity levels and I have less frustrations when sharing documents with customers and partners.
CONSThe only con I can find is that not all of our companies documents have been moved to seismic, so when searching for legacy documents and information I have to go back to our old system.
Aaron
Hospital & Health Care, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2022
User of Seismic to support the growth of our Health Plan Products
I am new to the team that supports Seismic so was not with them for the negotiating and implementation stages. We do have a cloud based version however do not have it integrated to our Sales CRM Dynamics 365 yet. On top of that there are features within Seismic we have yet to take advantage of such as LiveSocial, Lessonly and MicroApps. The teams short term goals are to engage with our heavy Sales & Marketing users first to get them on board with how to use Seismic for their most efficient needs. We have a low internal user adoption rate so increasing that first will allow us to explore more features in the future.
PROSThe Insights dashboards feature immense amounts of data to capture both within Seismic as well as pull in results from CRM integrated products. Plus there is lots of flexibility to create custom dashboards that meet any and all of our needs.
CONSWe are experiencing issues with LiveForm generation of files as a preview. When we test LiveForm data and click 'Generate' it's able to complete task to download file but no preview within current window is available.
Alex
Verified reviewer
Banking, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed May 2022
A Great Database
Seismic is easy to navigate. Being able to do full searches or narrow down searches through folder selection makes life so much easier.
CONSI would consider this a admin issue more than anything but sometimes folder structures can be too complicated which can result in searching being difficult.
Daniel
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Great Automation and workforce platform
Overall Seismic is a great platform that concentrates on the end-user sales experience, as well as the back end support experience. It geared to help move your company forward.
PROSWhat I like about Seismic is that it is a multi-functional platform that can be an all-in-one for tool for some companies.
CONSWhat I liked the least is that in the beginning it takes a minute to learn the platform and how to become fully comfortable with it.
Reason for choosing Seismic
Again, I was introduced to Seismic at another company I was at prior to coming to my current company. I believe the reason why Seismic was chosen, is because it offered us everything we we're looking for at the time. A platform for automation, a centralized location that is easily accessed by all parts of the company, and it's always changing and growing to meet the needs of its clients.
Christina
Computer Software, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2018
Challenging, hours of manual labor, features/functionality lacked robustness.
The ability to place our content into a shareable and searchable portal allowing our users to retrieve data any time, any place on any device.
PROSThe ability to create dynamic folders to pull content in from multiple sources automatically. I love the Community feature, to research discussions, product news, training videos, and post new ideas. The Analytics feature is AWESOME! The capability to LiveSend content and track when the recipient opened the content, how long spent on each page and if they forwarded the content to another recipient is priceless!
CONSThe amount of issues that we have endured over the URLs not being able to be populated into Seismic until April of 2018. The RFP functionality is not a feature within Seismic, but rather a custom build. We were introduced during the decision making phase, of the RFP capabilities and what it could do for our company. Here we are just shy of a year, and we are still not using, nor will we likely use what was built as a workaround solution. It is just easier for our users to create on their laptops and share directly with their peers and house a copy within the repository.
Meagan
Human Resources, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Seismic Makes Work Easier
Seismic allows me to collaborate with partners so much easier. Now that we're all virtual with the pandemic, this is so important and Seismic really delivered! I also love how I can keep myself organized with the use of the WorkBooks in Seismic.
PROSI love the search feature. My company pushes out a lot of great content and collateral to share with prospects and I can search a key word and everything that relates to that will generate. You can also filter internal/external documents, which makes it so easy to know that I'm in compliance with company policy
CONSI love the data that comes with the Live Send feature but I would love to see some improvements with how it looks in the email when you send the collateral to a client/prospect.
Ryan
Computer Software, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Seismic took enablement in our organization to the next level
Seismic makes content governance and organization extremely easy with intuitive controls to ensure the entire organization is aligned. Seismic is flexible enough to conform to existing processes in the organization, such as approval chains and asset owners but also adds to traditional enablement management with features like content tracking, insights, predictive content, custom asset creation, and more.
CONSLiveDoc creation and editing is not compatible with MacOS.
Reasons for switching to Seismic
Savo was being phased out.
Molly
Health, Wellness and Fitness, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2020
Huge Improvement from BigTinCan
The folder structure (or lack thereof) and search functionality are such game changers. We also love the "page" functionality. We use it on every new product roll out or partnership.
CONSYou have to connect one individual's Google Drive. Not great when you have multiple individuals with administrative access.
Briana
Computer Software, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Increased content distribution by 90% in one month
Overall the tool is intuitive and the learning curve is very shallow. Team enablement took little to no time, and understanding the back-end was extremely simple. We are always looking for different and creative ways to leverage the tool, so I am excited that the new Seismic University program has just been rolled out.
PROSStreamlines the lines of communication between Marketing, Sales and Customer Success to ensure everyone knows where to access any piece of content at any time. No more guessing or messaging across 10 different group chats to locate a case study, battle card or blog post.
CONSThe lack of integration with Salesforce is frustrating, particularly for measuring ROI. Being able to see which pieces of content have impacted which opportunities is critical for supporting Marketing in content creation resources, as well as justifying the value of the tool for the overall organization (as this is used across multiple departments).
Sarah
Construction, 1,001-5,000 employees
Used weekly for more than 2 years