All Trackado Reviews
1-22 of 22 Reviews
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Ron Elius
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Simple and Powerful Tool for Contract Management
Super Fast and Reliable!
PROSAs the title says, it’s simple and really powerful tool in Contract Management. The UI and UX for their Dashboard is smooth and it’s not Overwhelming in the eyes. You can navigate easily and it doesn’t feel clunky. The on-time reporting and analytics for your Contract is really on point, that’s why this Contract Management Tool is powerful.
CONSI have no complaints or anything bad I can say when using this amazing Software. I hope they can add more features (that will not overwhelm me).
Flavio
Pharmaceuticals, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Easy and fast contract managemente, very good value for company that starts from scrap
Easy to implement, cost effective, good enough for our needs.
PROSEasy access, web based and very fast implementation
CONSSome feature not yet implemented like a reporting system
Reason for choosing Trackado
the alternative product was much more complex to implement and seemed to us more focused for legal department rather then a full company spread (finance, purchase, sales, hr, etc.) as we did with trackado.Anyway we did have a full demo and very good customer experience, we would have choose Contractbook if trackado didn't exist!
Vendor Response
Thanks for taking the time to review our product!
Replied July 2023
Kieran
Consumer Services, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed July 2023
We need some changes...
it's fairly easy to set up and I think the the usability is mostly fine except for the issue below, which would be great if these could be fixed
CONS1) "I don’t like the search and filter in the repository…that’s the only thing I use and it is driving me mad when I cannot select a company from the filter"2) "Last time we had this feedback session, based on our feedback they have added a feature to right click agreements in Contracts – Repository to have an option to open a specific agreement in a new tab. I was wondering if there is a possibility to add the same function, but while we perform a search?(screenshot below) Currently you can only open an agreement, and if you go back, the search is reset"3) "Another minor comment with respect to the screenshot above. While I perform a search and have to go over the contracts – they appear in a very small window. I would like to ask for a possibility to expand the contracts window for a better visibility. Sometimes the window only displays 1 or 2 agreement in the window, since the line is expanded based on description of the contract"
Reason for choosing Trackado
The cost was easy to get approved
Vendor Response
Thanks so much for your review. We appreciate it! We are currently working on a redesigned search experience and we will definitely incorporate your feedback there. Filtering the repository by company should be possible. Feel free to reach out to our support team if this is not working as expected and they will help you and look into this.
Replied July 2023
Filippo
Retail, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Trackado easy adoption
Our experience with Trackado is definitely positive: besides the users satisfaction, the IT Dept. has not been involved at all after the initial starting phase, no problems or issues whatsoever, so the chosen solution has been very positively received at various levels.
PROSIntroducing Trackado in our financial dept. has been quick and easy, without need to read long docs or follow classes or training: Trackado quickly slipped into our workflow with no issues.
CONSThe only aspect that has raised (little) concerns is the number of email alerts: apparently the users using Trackado have not been able to reduce this number nor they have insisted too much in asking for it (like, better a few too much than not enough).
Reason for choosing Trackado
Trackado looked much simpler to use right at first sight.
Vendor Response
Thanks for taking the time to give us feedback! We really appreciate it! Regarding the number of email alerts: The frequency and amount of email notifications is customizable. Feel free to reach out to our support team and they will be able to provide you with more information and guidance.
Replied July 2023
Feroza
Retail, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Tracking made Easy with Trackado
It is excellent and has made the task of tracking contracts very easy.
PROSIt has become an essential tool for tracking of contract end dates and events. The features to load as many essential events/notes is most useful. It was very easy to learn to use.
CONSIt is a very useful software. The task of keeping track of contracts and events relative thereto can be cumbersome, however this software has removed such difficulty.
Vendor Response
Thank you for your review. Glad to hear that you like our product!
Replied July 2023
Elmarie
Insurance, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
It would be good to have the system integrated with LightHub.
Overall, I like the system and my view is that it is a great initiative.
PROSI have a template available to work on and that there is a record of the progress made and the person who has made the last review.
CONSIn some instances, I already have a template of the agreement, i.e. a Broker agreement, and I cannot proceed with these agreements unless the changes have been accepted by the specific department. This is very time consuming because it also depends on the person reviewing the agreement's availability.
Reason for choosing Trackado
The choice was made by our [sensitive content hidden] of Legal.
Reasons for switching to Trackado
This is a Strategic initiative by our Group.
Vendor Response
Thanks for taking the time to give us feedback! We will look into further integration possibilities.
Replied July 2023
Griselle
Transportation/Trucking/Railroad, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Trackado in my company
It's easy to use and have a software to efficiently the tracking of legal contracts.
CONSEverything is fine to me. The software is easy to use and accessible for the company.
Vendor Response
Thank you so much for providing us with your feedback! Glad to hear that you are happy with the product!
Replied July 2023
Adeline
Internet, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2020
Easy to use tool for contract management
Happy with Trackado so far but perhaps could have basic training video as part of induction for new user
PROSFrom my personal experience from sourcing for a tool that is user friendly, practical, good functionalities and within the price range was quite a challenge until I discovered Trackado. It suits the organisation's needs and the interface is simple and easy to navigate.
CONSthe notification/renewal options are quite confusing
Vendor Response
Thanks for the review and the constructive feedback! We will look into how we can further optimize our on-boarding process for new users.
Replied October 2020
Jason
Hospital & Health Care, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed July 2023
Best bang for buck
although relatively basic it is a great place to start without breaking the bank so you can see the benefits available.
CONSthe dashboards could be improved along with the tracking of spending improved.
Vendor Response
Thanks for taking the time to give us feedback!
Replied July 2023
Pia
Verified reviewer
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2018
Easy to use!
Its been a good software to make contracts and get an overview of them. Its' quiet easy to use. It has been very useful to have a standard look of our contracts and easy to keep track of them for everyone in the business.
CONSIt is quiet simple, therefore some features are missing. Hopefully this will be changed in the future.
Dee
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Excellent Product
Trackado allows me to monitor contracts, to never let any expire and helps with budgeting because we are able to see the cost involved with each contract. You can assign a responsible person and that person is notified before the contract is due to end/expire.
PROSThe product is very easy to use and is a wonderful tool to track contracts.
CONSThere are no features that I didn't like about the software.
Reason for choosing Trackado
Costs and ease of use. We had contracts downloaded to an excel spreadsheet and was able to upload into Trackado.
Vendor Response
Thanks for the review! Glad to hear that you like the product!
Replied September 2020
Lars
Computer Software, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2017
A very powerful tool for handling our contracts
The biggest benefit of this software is control. We can feel much more relaxed since the software gives us all info we need, at the times we need it.
PROS* Simple and self explaining * Modern design * Offers to-do lists, financial info and help for strategic decisions We are using this software for administrating our long term rental contracts. The dashboard gives us a nice overview and it can easily show you forecasts for upcoming revenues. It also keeps track of important dates related to each contract, and gives us reminders for specific events.
CONSWith a good API this product would be even better and more helpful. I hope this is something that is discussed internally.
Oliver
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2016
Excellent App for Contract Management. Great Support from the Team. Highly Recommended!
We use Trackado to store our company's contracts and to keep track of the related milestones. The app allows us to have everything in one place and to be able to access the contract information including the original documents from anywhere, which is great. The built-in calendar gives us an overview of all our action points and we are automatically reminded of important deadlines by email. Furthermore, if you invest some time to properly specify the costs/revenues of your contracts you will get great insights in your contract spend and revenue since Trackado offers good reporting capabilities. The app is user-friendly and nicely designed and it was easy for us to get started on our own. However, we still needed to address some specific questions to their team. They responded quickly and helped us to get the most out of the application. The application fulfills our specific requirements already at this point of time but from our contact with their team we know that they are working on implementing even more functionality, which will make a very good product even better.
Lars
Maritime, 5,001-10,000 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2020
Very easy to use contract management tool
Very good
PROSEasy to use and establish. Good support.
CONSContracts in our business is ofthen associated with assets. Could recommend including an asset object and attach contracts to one or more asset objects.
Vendor Response
Thanks a lot for taking the time to give us feedback!
Replied September 2020
Ann
Information Technology and Services, 501-1,000 employees
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed August 2021
Pretty Good Tool!!
It is a simple and easy tool to use and saves me time and money!
PROSThis product is great because it notifies me when contract renewals are due!
CONSSo far I don't have any complaints. But maybe add some additional features.
Vendor Response
Thanks for taking the time to give us feedback! We will continue to add features to the product!
Replied August 2021
Anonymous
51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Solid tool for contract management
- Paid off for us thanks to notifications of contract due dates - Helpful support team - Not cluttered with features
CONS- Contract upload could be less time consuming, that is definitely the "annoying" part of contract management software - Integrations to cloud storage would be valuable
Vendor Response
Thanks for your feedback! We are happy to hear that Trackado improved your contract management process! Thanks also for the suggestion regarding improvements for the contract upload. We have understood that this is a concern and we are working on enhancements in this area. We will launch public APIs soon and we are also working on additional integrations to streamline the process of getting your data into Trackado.
Replied August 2020
Anonymous
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Modern design and easy to use
We've been able to keep better track of our contracts since switching to this software and are able to track dates much easier.
CONSI have not encounter any issues while using Trackado and the updates they consistently push don't leave much room for error!
José Antonio
Architecture & Planning, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Una buena opción
Es una buena opción para hacer seguimiento de tus contratos y obligaciones
PROSFacilidad de uso y facilidad de implemetnación
CONSLa estructura está muy definida y hace que te tengas que adaptar a ella.
Vendor Response
Thanks a lot for your feedback!
Replied July 2023
Corinna
Information Technology and Services, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Very good tool that helps to facilitate business
Helps me in my daily tasks, connects business departments
PROSEasy handling, structured overview, excellent support, facilitates business, good reporting tools
CONSthere is nothing I don't like, one pro is that it is very well structured
Reason for choosing Trackado
It convinced me from the very beginning, easy handling, structured overview, excellent support, facilitates business, good reporting tool
Vendor Response
Thanks for your feedback! We are happy to hear that you are satisfied with our services!
Replied September 2020
Marjan
Computer Software, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2017
Trackado does everything we need and more!
Finally, we have proper system support for contract filing, milestone monitoring and financial reporting. I really recommend the tool and the team to any company wanting to get their contracts under control.
PROSThe application is easy to use and has a very user-friendly design. The reminder functionality and financial reporting capabilities are powerful.
CONSOccasionally there might be a small glitch or bug. But their support and engineering team is great and they resolve problems very fast!
Anonymous
51-200 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2018
Excellent Contract Management Tool
I find it easy and simple to use to manage contracts.
CONSIt would be great if it had more features. Other than that, I think it’s a really good tool.
Vendor Response
Thanks for your feedback! We are actively developing our product and are constantly adding new features. So, stay tuned for new functionality. And don't hesitate to reach out to us directly if there is a particular feature you would like to see. We'd be happy to discuss it!
Replied November 2018
Steve
Verified reviewer
Computer Software
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Trackado was a super easy and simple application to use. It didn't took us more than 10 minutes.
Getting my contracts organized in a single place.
PROSMost of all its ease of use and the brilliant alerts and notifications in place. Such things keeps us on top of our contracts so that we don't lose the sight of contracts. Some other software's we used previously were good at documenting contracts but they lacked the timely alerts we wanted on contracts. Trackado nails it down to even if we add a contract an year ago and forgot about it, people still know when then time is there.
CONSMore workflow features could have been added to make it much more powerful. However, all in all, it has everything a small / mid business needs for managing contracts.