All Trackado Reviews

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User Profile

Ron Elius

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Simple and Powerful Tool for Contract Management

Super Fast and Reliable!

PROS

As the title says, it’s simple and really powerful tool in Contract Management. The UI and UX for their Dashboard is smooth and it’s not Overwhelming in the eyes. You can navigate easily and it doesn’t feel clunky. The on-time reporting and analytics for your Contract is really on point, that’s why this Contract Management Tool is powerful.

CONS

I have no complaints or anything bad I can say when using this amazing Software. I hope they can add more features (that will not overwhelm me).

Flavio

Pharmaceuticals, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Easy and fast contract managemente, very good value for company that starts from scrap

Easy to implement, cost effective, good enough for our needs.

PROS

Easy access, web based and very fast implementation

CONS

Some feature not yet implemented like a reporting system

Reason for choosing Trackado

the alternative product was much more complex to implement and seemed to us more focused for legal department rather then a full company spread (finance, purchase, sales, hr, etc.) as we did with trackado.Anyway we did have a full demo and very good customer experience, we would have choose Contractbook if trackado didn't exist!

Vendor Response

Thanks for taking the time to review our product!

Replied July 2023

Kieran

Consumer Services, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed July 2023

We need some changes...

PROS

it's fairly easy to set up and I think the the usability is mostly fine except for the issue below, which would be great if these could be fixed

CONS

1) "I don’t like the search and filter in the repository…that’s the only thing I use and it is driving me mad when I cannot select a company from the filter"2) "Last time we had this feedback session, based on our feedback they have added a feature to right click agreements in Contracts – Repository to have an option to open a specific agreement in a new tab. I was wondering if there is a possibility to add the same function, but while we perform a search?(screenshot below) Currently you can only open an agreement, and if you go back, the search is reset"3) "Another minor comment with respect to the screenshot above. While I perform a search and have to go over the contracts – they appear in a very small window. I would like to ask for a possibility to expand the contracts window for a better visibility. Sometimes the window only displays 1 or 2 agreement in the window, since the line is expanded based on description of the contract"

Reason for choosing Trackado

The cost was easy to get approved

Vendor Response

Thanks so much for your review. We appreciate it! We are currently working on a redesigned search experience and we will definitely incorporate your feedback there. Filtering the repository by company should be possible. Feel free to reach out to our support team if this is not working as expected and they will help you and look into this.

Replied July 2023

Filippo

Retail, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Trackado easy adoption

Our experience with Trackado is definitely positive: besides the users satisfaction, the IT Dept. has not been involved at all after the initial starting phase, no problems or issues whatsoever, so the chosen solution has been very positively received at various levels.

PROS

Introducing Trackado in our financial dept. has been quick and easy, without need to read long docs or follow classes or training: Trackado quickly slipped into our workflow with no issues.

CONS

The only aspect that has raised (little) concerns is the number of email alerts: apparently the users using Trackado have not been able to reduce this number nor they have insisted too much in asking for it (like, better a few too much than not enough).

Reason for choosing Trackado

Trackado looked much simpler to use right at first sight.

Vendor Response

Thanks for taking the time to give us feedback! We really appreciate it! Regarding the number of email alerts: The frequency and amount of email notifications is customizable. Feel free to reach out to our support team and they will be able to provide you with more information and guidance.

Replied July 2023

Feroza

Retail, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Tracking made Easy with Trackado

It is excellent and has made the task of tracking contracts very easy.

PROS

It has become an essential tool for tracking of contract end dates and events. The features to load as many essential events/notes is most useful. It was very easy to learn to use.

CONS

It is a very useful software. The task of keeping track of contracts and events relative thereto can be cumbersome, however this software has removed such difficulty.

Vendor Response

Thank you for your review. Glad to hear that you like our product!

Replied July 2023

Elmarie

Insurance, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

It would be good to have the system integrated with LightHub.

Overall, I like the system and my view is that it is a great initiative.

PROS

I have a template available to work on and that there is a record of the progress made and the person who has made the last review.

CONS

In some instances, I already have a template of the agreement, i.e. a Broker agreement, and I cannot proceed with these agreements unless the changes have been accepted by the specific department. This is very time consuming because it also depends on the person reviewing the agreement's availability.

Reason for choosing Trackado

The choice was made by our [sensitive content hidden] of Legal.

Reasons for switching to Trackado

This is a Strategic initiative by our Group.

Vendor Response

Thanks for taking the time to give us feedback! We will look into further integration possibilities.

Replied July 2023

Griselle

Transportation/Trucking/Railroad, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Trackado in my company

PROS

It's easy to use and have a software to efficiently the tracking of legal contracts.

CONS

Everything is fine to me. The software is easy to use and accessible for the company.

Vendor Response

Thank you so much for providing us with your feedback! Glad to hear that you are happy with the product!

Replied July 2023

Adeline

Internet, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2020

Easy to use tool for contract management

Happy with Trackado so far but perhaps could have basic training video as part of induction for new user

PROS

From my personal experience from sourcing for a tool that is user friendly, practical, good functionalities and within the price range was quite a challenge until I discovered Trackado. It suits the organisation's needs and the interface is simple and easy to navigate.

CONS

the notification/renewal options are quite confusing

Vendor Response

Thanks for the review and the constructive feedback! We will look into how we can further optimize our on-boarding process for new users.

Replied October 2020

Jason

Hospital & Health Care, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed July 2023

Best bang for buck

PROS

although relatively basic it is a great place to start without breaking the bank so you can see the benefits available.

CONS

the dashboards could be improved along with the tracking of spending improved.

Vendor Response

Thanks for taking the time to give us feedback!

Replied July 2023

User Profile

Pia

Verified reviewer

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2018

Easy to use!

PROS

Its been a good software to make contracts and get an overview of them. Its' quiet easy to use. It has been very useful to have a standard look of our contracts and easy to keep track of them for everyone in the business.

CONS

It is quiet simple, therefore some features are missing. Hopefully this will be changed in the future.

Dee

Non-Profit Organization Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Excellent Product

Trackado allows me to monitor contracts, to never let any expire and helps with budgeting because we are able to see the cost involved with each contract. You can assign a responsible person and that person is notified before the contract is due to end/expire.

PROS

The product is very easy to use and is a wonderful tool to track contracts.

CONS

There are no features that I didn't like about the software.

Reason for choosing Trackado

Costs and ease of use. We had contracts downloaded to an excel spreadsheet and was able to upload into Trackado.

Vendor Response

Thanks for the review! Glad to hear that you like the product!

Replied September 2020

Lars

Computer Software, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2017

A very powerful tool for handling our contracts

The biggest benefit of this software is control. We can feel much more relaxed since the software gives us all info we need, at the times we need it.

PROS

* Simple and self explaining * Modern design * Offers to-do lists, financial info and help for strategic decisions We are using this software for administrating our long term rental contracts. The dashboard gives us a nice overview and it can easily show you forecasts for upcoming revenues. It also keeps track of important dates related to each contract, and gives us reminders for specific events.

CONS

With a good API this product would be even better and more helpful. I hope this is something that is discussed internally.

Oliver

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2016

Excellent App for Contract Management. Great Support from the Team. Highly Recommended!

We use Trackado to store our company's contracts and to keep track of the related milestones. The app allows us to have everything in one place and to be able to access the contract information including the original documents from anywhere, which is great. The built-in calendar gives us an overview of all our action points and we are automatically reminded of important deadlines by email. Furthermore, if you invest some time to properly specify the costs/revenues of your contracts you will get great insights in your contract spend and revenue since Trackado offers good reporting capabilities. The app is user-friendly and nicely designed and it was easy for us to get started on our own. However, we still needed to address some specific questions to their team. They responded quickly and helped us to get the most out of the application. The application fulfills our specific requirements already at this point of time but from our contact with their team we know that they are working on implementing even more functionality, which will make a very good product even better.

Lars

Maritime, 5,001-10,000 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2020

Very easy to use contract management tool

Very good

PROS

Easy to use and establish. Good support.

CONS

Contracts in our business is ofthen associated with assets. Could recommend including an asset object and attach contracts to one or more asset objects.

Vendor Response

Thanks a lot for taking the time to give us feedback!

Replied September 2020

Ann

Information Technology and Services, 501-1,000 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed August 2021

Pretty Good Tool!!

It is a simple and easy tool to use and saves me time and money!

PROS

This product is great because it notifies me when contract renewals are due!

CONS

So far I don't have any complaints. But maybe add some additional features.

Vendor Response

Thanks for taking the time to give us feedback! We will continue to add features to the product!

Replied August 2021

Anonymous

51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

Solid tool for contract management

PROS

- Paid off for us thanks to notifications of contract due dates - Helpful support team - Not cluttered with features

CONS

- Contract upload could be less time consuming, that is definitely the "annoying" part of contract management software - Integrations to cloud storage would be valuable

Vendor Response

Thanks for your feedback! We are happy to hear that Trackado improved your contract management process! Thanks also for the suggestion regarding improvements for the contract upload. We have understood that this is a concern and we are working on enhancements in this area. We will launch public APIs soon and we are also working on additional integrations to streamline the process of getting your data into Trackado.

Replied August 2020

Anonymous

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

Modern design and easy to use

PROS

We've been able to keep better track of our contracts since switching to this software and are able to track dates much easier.

CONS

I have not encounter any issues while using Trackado and the updates they consistently push don't leave much room for error!

José Antonio

Architecture & Planning, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Una buena opción

Es una buena opción para hacer seguimiento de tus contratos y obligaciones

PROS

Facilidad de uso y facilidad de implemetnación

CONS

La estructura está muy definida y hace que te tengas que adaptar a ella.

Vendor Response

Thanks a lot for your feedback!

Replied July 2023

Corinna

Information Technology and Services, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Very good tool that helps to facilitate business

Helps me in my daily tasks, connects business departments

PROS

Easy handling, structured overview, excellent support, facilitates business, good reporting tools

CONS

there is nothing I don't like, one pro is that it is very well structured

Reason for choosing Trackado

It convinced me from the very beginning, easy handling, structured overview, excellent support, facilitates business, good reporting tool

Vendor Response

Thanks for your feedback! We are happy to hear that you are satisfied with our services!

Replied September 2020

Marjan

Computer Software, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2017

Trackado does everything we need and more!

Finally, we have proper system support for contract filing, milestone monitoring and financial reporting. I really recommend the tool and the team to any company wanting to get their contracts under control.

PROS

The application is easy to use and has a very user-friendly design. The reminder functionality and financial reporting capabilities are powerful.

CONS

Occasionally there might be a small glitch or bug. But their support and engineering team is great and they resolve problems very fast!

Anonymous

51-200 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2018

Excellent Contract Management Tool

PROS

I find it easy and simple to use to manage contracts.

CONS

It would be great if it had more features. Other than that, I think it’s a really good tool.

Vendor Response

Thanks for your feedback! We are actively developing our product and are constantly adding new features. So, stay tuned for new functionality. And don't hesitate to reach out to us directly if there is a particular feature you would like to see. We'd be happy to discuss it!

Replied November 2018

User Profile

Steve

Verified reviewer

Computer Software

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2017

Trackado was a super easy and simple application to use. It didn't took us more than 10 minutes.

Getting my contracts organized in a single place.

PROS

Most of all its ease of use and the brilliant alerts and notifications in place. Such things keeps us on top of our contracts so that we don't lose the sight of contracts. Some other software's we used previously were good at documenting contracts but they lacked the timely alerts we wanted on contracts. Trackado nails it down to even if we add a contract an year ago and forgot about it, people still know when then time is there.

CONS

More workflow features could have been added to make it much more powerful. However, all in all, it has everything a small / mid business needs for managing contracts.

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