All Workable Reviews
1-25 of 219 Reviews
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Anonymous
Used unspecified
OVERALL RATING:
3
Reviewed February 2024
Workable Review: Solid System with Lots of Perks
Ayush
Verified reviewer
Staffing and Recruiting, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
Fantastic Solution For Recruiters
It enabled us to conduct a more thorough evaluation of our candidates. We were quickly and easily onboarded by the Workable team, who also got us up and running.
PROSThe collaborative options are limitless, and the UI is simple to use. It offers all the information necessary, to begin with, reporting and visualizations, and understanding the fundamentals of the hiring strategy and recruiting metrics. Additionally, it offers incredible interfaces with LinkedIn, job boards, mobile apps, and many others.
CONSI wish Zoom or other virtual conferencing services were compatible with the platform for scheduling interviews. Emails from your inbox do not automatically sync or appear right away on Workable. Once a candidate receives an offer letter, the workable's functionality is finished.
Rasha
Information Technology and Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
A great ATS
IT was great from search to implementation to using it, the experience was very positive and the impact it made to our recruitment activities was apparent day one
PROSWe love having everything related to the candidate in one place. And being able to have the entire hiring team able to collaborate in one space is excellent
CONSWe can't sort and file the talent pool for future use except if it is into positions. Also, information from archived positions is not available unless you unarchive a position which can be a bit inconvenient
Reasons for switching to Workable
Workable provided a better experience for the candidate, the recruiter and the hiring manager and had more advanced features
Sofia
Computer Software, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed May 2022
Love and hate relationship with this ATS
Not what I expected, although I really like a lot of the features, many I do not and it's very frustrating the lack of support, and the system is not cheap at all, so you do expect much better customer support. I will most likely look for a new system, for next year as it is very unlikely we will be renovating the contract next year.
PROSI like that I am able to review candidates from my phone or desktop, that I am able to leave comments and feedback and rate candidates right from the system, and that it has lots of bulk features like emailing in bulk and communicating with candidates via email and text. I also like it that we can post to different countries.
CONSThe main thing I do not like about this system is that its integration features do not always work, I just found out that although Checkr, a background check software that conducts background checks all over the world is able to do this, it does not integrate fully with Workable as they claim it does, so you can only send a background check request through Workable for US candidates but not for international candidates. There are many things that are not customizable and are easily accommodated with other systems I have used in the past, like the requisition fields. You also cannot store your in-house job description templates in Workable, you can only either cut and paste or use them from Workable job descriptions. The number one thing, I am very disappointed with is their customer support, it is terrible, they take days to answer, although their salespersons claimed that customer support is 24/7, this is not true and it is false information. You do not have 24/7 customer support over the phone, email, or live chat. Phone line, nobody answers EVER, email expect no response or at least a day or 2 wait. Chat is the only way you may have faster service. But their agents are not very helpful nor knowledgeable of the process. I used Paylocity in the past which is not just an ATS but HRIS all in one, and their customer support is exceptional, you always get an answer and anyone that you reach out to is very knowledgeable of the product, Workable can learn a lot from it.
Reason for choosing Workable
Because they promissed to intergrate with Naukri, Upwork, Checkr and 24/7 customer support. None of the integrations work, and the customer support is not 24/7 and is less than helpful, and very slow to respond.
Reasons for switching to Workable
Because we wanted better functionality and customer service.
Darlene
Computer Software, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2019
Workable is Great!
What is really nice about Workable is that everyone on the team can see each other's comments and updates in real time. The calendaring feature that allows us to invite the candidate and have it show up on our outlook calendar is fabulous and makes our lives so much easier. Workable also sends emails with upcoming trainings which we find helpful.
PROSWhat I like most about Workable is that it is intuitive and easy to use. We do very little training when we add employees to use the system. I also like how the system saves what I've been working on and can return to my notes without having to start over from the beginning.
CONSRight now, there is nothing that I would complain about or change with Workable.
Reason for choosing Workable
We looked at several options but had it narrowed down to 2. The other option was much more expensive and we couldn't justify requesting the expense.
Reasons for switching to Workable
Our contract was up with our former company and no one on our team was around when we first started the contract so we decided it would be a good time to investigate all options and see what was out there. After seeing what other companies had to offer, we went back to our former company to see if they could do some training with us to see if there were features we weren't using that would enhance our experience. They were very unhelpful with this. Another reason we made the decision to change is because of cost.
Vendor Response
Thanks for your feedback! We're glad getting people to adopt the system has been easy, and when your team needs additional training that we meet your needs.
Replied August 2019
Jose
Information Technology and Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Great ATS
Workable is a great ATS for a mid size firm and it really makes life easier with their AI.
PROSWorkable allows you to have in depth control of every aspect in the recruiting process with the ability to give users varying levels of access.
CONSThe changes to the UI have been a bit confusing and in some cases I find them to have complicated things more than helped.
Reasons for switching to Workable
As we grew we required more sophistication in our ATS methods
Vendor Response
Thank you so much for your kind feedback! We truly appreciate your positive review and are delighted to hear that you are enjoying AI additions. If you have any further comments or suggestions, feel free to share. We're here to provide the best experience for our users. Thanks again!
Replied December 2023
Ryan
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed February 2024
Not the best option but does the job
- easy to set up pipelines - migrates to your careers page - very basic and very easy to use
CONS- minimal functionality - reporting is poor - no datapoints
Vendor Response
We appreciate you taking the time to share your feedback with us. Your honesty is crucial in helping us refine our product/service. We're sorry to hear about the difficulties you've encountered with our reporting functionality, and we'd like to understand more about your experience. If you're willing, please reach out to support@workable.com to provide additional details. Your insights will guide our efforts to enhance our offering, and we're committed to making any necessary improvements. Thank you for being a valued customer, and we look forward to the chance to learn more and address your concerns.
Replied March 2024
Lauren
Verified reviewer
Real Estate, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2021
Solid B+
I’m not sure we get visibility on job boards. We posted a position last Aug using Greenhouse and received 121 applicants in 2 weeks. This year, we posted same job through Workable and got 27 in two weeks. I eventually paid to promote on LinkedIn.
PROSI can’t believe the scorecard feature wasn’t in the standardized ratings! This is a great feature even though my team doesn’t utilize it enough.
CONSBetter scorecard- I wish a candidate could have one cumulative scorecard per user where hiring team could score them. Instead, there’s a scorecard for each step of the funnel for each user. If I forget to ask questions in the screen, I can’t just make them empty for the next round, I have to do a whole new repetitive card. You also have to click around a bit to find this and access it.
Reason for choosing Workable
I’d used it before and was familiar with it
Reasons for switching to Workable
Greenhouse was too robust and more than we needed
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Excellent customer service!
[SENSITIVE CONTENT HIDDEN] is a rock star. You should ask for her directly as your rep when initializing your contract with Workable. She went above and beyond to deliver excellent customer service and answer my many questions, even though my company size is smaller than those she typically contracts with.
CONSSo far, no complaints. Workable has a great user interface and integrates with CriteriaCorp, our candidate aptitude/personality screening software.
Reason for choosing Workable
Better features and better value.
Reasons for switching to Workable
Hire is sunsetting this year, doesn't have self scheduling capabilities, turned off mobile features on 1/1/20, and doesn't have a lot of the other features that Workable does.
Vendor Response
Thanks for your feedback! It's great to hear about your experience with our Sales Team. We're looking forward to having you as a Workable customer!
Replied January 2020
Samantha
Staffing and Recruiting, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Recruitment and HR ATS
Workable is other excellent ATS that I've used. In my experience is a complete ATS with a lot of useful features and very user friendly. It's possible to integrate with other products such as HRIS so the entire recruitment process could be managed from the platform and helps with part of the HR process (contract signature, onboarding process).
PROSWorkable it's an ATS that allows you to share your candidate information not only internally but also with external stakeholders. if you're an in-house recruiter you can share the process with the hiring managers and manage the entire process with the platform and if you're an external-agency recruiter, the client can give you access so you can manage the cycle and tag the people who's involved in the process.
CONSSometimes you have to put candidates info manually.
Reasons for switching to Workable
Management decision based on available features.
Zandile
Marketing and Advertising, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
The only ATS you need!
Perfect! So many features are automated freeing up a lot of time to focus on employer branding
PROS1. Employee Referral portal2. Ease of setup3. Creating tags for talent pool4. Reports5. Their customer support is incredible!!! Fast, efficient and kind!
CONSAt times the requisitions can cause some of the reports to be inaccurate
Reason for choosing Workable
A big move to Workable was needing to have an ATS that provides free advertising on more job portals.
Reasons for switching to Workable
Workable was the perfect solutions to all our recruitment needs. From the moment we met [SENSITIVE CONTENT] for a demo to the end, he had perfect answers and solutions
Rose
Management Consulting
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2015
JUST WHAT WE WERE LOOKING FOR, AND MORE!!!!
The software is well thought out, and by far the ONLY affordable option we found on the market. The fact that our employment ads, once on Workable, automatically go out to many FREE job sites without any further action on our part is a huge plus and has led to our being able to have more applications to review (and even more than we can handle sometimes -- but that's HARDLY a complaint!) Workable has been a blessing to our company. I know that sounds cliche', but it's definitely true. I personally spoke with various vendors and attended a few online demos of other options, but the pricing was way beyond what our company's budget could handle! The President of our Company would only support monthly fees that were next to nothing, and I did not believe that such a product existed -- we had also searched a year or so ago, to no avail due to pricing. (Unfortunately I did not come across Workable at that time, or we would be a year into using it by now! The vendor has a helpful, down-to-earth approach. I have received an email or two (often from more than one rep) AT LEAST ONCE A WEEK asking how we like the product and if there is anything Workable can do to further support us. Workable's reps understand the right balance of "helpful". To receive phone calls would be annoying because our office environment is hectic and it's much more efficient to be able to communiate via email. I like receiving their messages, because it provides a quick and easy avenue to address questions or concerns. Any time I have asked a question through email, I have received a response very quickly.
CONSI do not have any significant complaints. The one thing that the Workable software does not include is a pre-made space for an applicant to input their middle name. In instances where an applicant has a very common first and last name, we WANT that middle name (call us crazy!?!). I approached a Workable rep about this (via trusty email!) and he said that they have found that, in the absence of a specific Middle Name block, applicants tend to put their first and middle name in the First Name block. This has not been our experience at all, and I found that answer a bit offputting -- but it's far from a major issue! The software allows for users to add fields beyond the generic, but I believe applicants would be more apt to fill in their middle name if the block was there, front and center. Some applicants just leave the name space we added blank since it's "after the fact". Again though, if this is our biggest problem, we will still prosper with the help of this software!
Diana
Electrical/Electronic Manufacturing, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2017
The Easiest Applicant Tracking Software to Figure Out
We're a startup with less than 15 people trying to hire 4-5 more. We have two people in charge of recruiting. After getting in touch with other ATS' (Lever, BreezyHR, Jobvite, HiringThing, the Applicant Stack), we went with Workable. This is possibly simply because most of those other softwares put me into a sales cycle queue, and I had to wait 3-4 days before I could talk to someone or see a demo. Meanwhile, Workable lets you sign up for a trial, and gets out of your way. I figured everything out on my own in 20 minutes. I think this is a testament to how well built their UI is-- you don't need a 30 minute handheld demo to figure it out, unlike other ATS (apparently). To compare, BreezyHR was also fairly intuitive, but we liked the feel of Workable better. Lever is also VERY beautiful software, but we got quoted around 6k/year (no monthly option). Meanwhile, Workable, is 200/mo for 4 jobs (monthly, not annual contract), and has 98% of the same functionality. Lever, based on the demo I got from their very nice saleslady, seems better if you're a big company where you need help streamlining communication quickly between departments, or want help auto-nurturing your recruited candidates. That just wasn't us, we're smaller and only hiring 4-5 people right now. Workable was easy to figure out, responsive, customizable, and I liked the monthly pay option. I would recommend it to any startup or small company, without any hesitation. Also, if you're recruiting...the real Workable seller is the People Search function. I almost don't want to talk about it, because I don't want other people to know about it.
PROS-Incredibly intuitive interface -Upfront pricing that's easy to understand and reasonable (not great, but reasonable) -Customizable pipeline -People Search Chrome extension is INCREDIBLE and no one else has it. -Easy, one step posting to multiple job sites (free and premium) -Custom links so applicants can apply from anywhere and still end up in your pipeline. -On/Off mode: You can pay monthly when you're hiring, and stop when you have no active jobs. You won't lose your data.
CONS-A few bugs (software doesn't always fetch a photo when you put in an email, even if it finds multiple social profiles) -Customer Support isn't immediate (you have to email, but they usually respond in <6 hours)
Maria
Verified reviewer
Logistics and Supply Chain, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2021
Great tool to support with hiring in a start-up phase
Workable was our 1st ATS. It is a smart, easy-to-use product that helped us grow the company to close to 450 employees. Managers were very happy with the tool.
PROSWorkable provides great automation solutions & features for many different things that allow saving lots of time: emailing candidates in bulk, interview scheduling, interview feedback, configurable roles and permissions, communication templates and customizable steps in the interview process. In addition to this, it has a great analytics dashboard, a user-friendly mobile app, and a fantastic People Function that allows to source passive candidates directly from the ATS, which might be very handy, especially for teams that don't have a LinkedIn Corporate Recruiter licence.
CONSMy team couldn't engage with candidates at scale through personalized email campaigns, which made us switch to another ATS. Because close to 40% of our hires are done through outreach automating this part was crucial to us.
Caleb
Management Consulting, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2018
Easy to Use and Cost Effective
It's a good company and a good platform that is easy to use. If you are looking for a more cost effective option and are okay with losing some of the features you would get with a bigger ATS, Workable is a good choice. They do focus on rolling out new features and I am excited to see what happens next with them.
PROSVery easy to use system, and the interfaces are intuitive for admins, users, and applicants. Each job goes out to 12 free job boards and candidates find it very easy to apply. Also allows candidates to apply with LinkedIn. Tracking of candidates through each job process is very easy with the "Bins" that peoples can flow through. Email templates, interview templates help keep the process simple and effective. Workable allows for each integration with HRIS, screening tools, and other interfaces.
CONSNot much customization available depending on the price point you are willing to pay. More of an out-of-box software and does not allow the flexibility you would see with some other bigger ATS's. Some features you
Madelin
Telecommunications, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2017
My favorite ATS so far!
The ease of use allows me to track my applicants in the most effective way. Workable saves me time in recruiting, with the options of templates, background checks, assessments, and other integrations.
PROSI really enjoy the ease of use. Everything is laid out in such a way, that you can navigate easily. I've trained a few people to use Workable, and they picked it up quickly. They also have many integrations that improve the value. The customizable pipeline is great, and they offer templates you can write, or use their provided ones. They have the option to drag and drop a resume, which will upload a candidate. I use this feature frequently and it is the quickest and most effective I've seen. Overall, Workable has the features I want most in an ATS.
CONSThe reporting is not my favorite. They have many options for reports, but you cannot customize all of them, which makes it harder to track the lead sources in depth. I wish there was a better rating system, currently, I can do thumbs up or thumbs down, but I find many candidates don't fall into either of those two categories.
Kayla
Non-Profit Organization Management, 51-200 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed February 2021
Makes hiring more organized
I have had a good experience, and it's clear that it isn't as biased as some applicant tracking software in terms of scanning for keywords or making it too easy to bulk discount applications based on bogus criteria that might be inaccurately flagged by algorithms. It simply makes it easy for humans to do the work.
PROSI appreciate that you can see the number of candidates at each stage of the hiring process, send email through the tool, and follow a conversation from end to end. I like that you can bulk email applicants. I appreciate that applicants can apply via different websites and it shows up in one place, and that they can take shortcuts like pre-filling with their LinkedIn profile.
CONSI dislike how, even after many years of using the tool, I still don't know how to log in from the website, I can only reach it from a link in my email. It seems like they don't want to make it easy to see all the roles you're hiring for or have hired for in the past. I don't like how it seems so easy to accidentally bulk email the wrong candidates, or email a candidate when you intended to leave an internal note.
Joey
Computer Software, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed March 2018
Clean Design / Terrible Company
I started a trial to find out how Workable could benefit our business and needless to say, I was unable to complete the Trial because I was asked to provide a Utility Bill or "Other business documentation" that includes my business address. Upon providing Paychex Invoices and Employment Tax Forms (sent directly from the state) that they ("Workable") will not be able to approve my job postings based on their guidelines and that this was their final decision. It seemed like Workable would have been a great choice if you can get past the verification process. Below is the email I was sent. " Hello Joey, We have passed this business documentation to our technical team for review. They have come back to us and based on the information provided, they will not be able to approve your postings again based on their guidelines. This is their final decision in regards to the jobs on the account, unfortunately. In our experience, it is unlikely there are any changes that will bring it within our guidelines for publication. In this case, it would be best to try posting on the job boards directly. I am sorry I can't be more helpful in this case. Juan Workable Customer Support"
PROSThe overall look and feel of the interface is clean and easy to navigate. The pricing seems to be on the fair side.
CONSRegardless of being a paying customer, you receive terrible customer service. The company cannot be relied on if you run into any troubles with their system, actually reaching someone capable of assisting you is near impossible. Last email from this company has been included in my comments.
Taylor
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed August 2018
Workable review
Workable is extremely easy to use. The features built in are very self explanatory and the job boards are top notch.
CONSEverything seems to be coming at a price now. Workable started off as one of the most truly affordable ATS systems. They have not always been the first ATS to the table when introducing new functionality, but they seem to do a good job with it. However, they have been taking away portions of the product that were initially available, which comes off as greedy. Customer service is incredibly inflexible at times, which is quite frustrating for a company that has been with them for so long.
Anonymous
1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2023
Great for recruiting, not so great for reporting
Being cloud based this allows remote teams to collaborate on recruitment.
CONSThe format of the published jobs is standard so very like ability to brand or bespoke the pages.Reporting was a pain. Tracking links for the origins of the applications did not work all the time and was misreporting often with linkedin ads showing as website or google. Getting the information out on reporting was also hard as it had to be exported in order to work with it and link back to clients' paid ads on linkedin
Lex
Publishing, 501-1,000 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed September 2022
Tracking referrals
Easy to use with helpful metrics shared. Easy to refer directly through the portal or send a link.
PROSCan easily share links for referrals. Also tracks clicks and applications on either direct link or LinkedIn shares. Shows you active referrals and stage of recruitment proces.
CONSWish there was a feature to see shared feedback on candidate
Vendor Response
Thanks for your feedback, Lex! Ensuring we understand your product suggestion: all members of the hiring team can see shared feedback on a candidate. Externally, we'd bump into privacy issues. Here's more: https://help.workable.com/hc/en-us/articles/115012983547-Reviewing-and-evaluating-candidates. Appreciate you as a customer, and encourage all product ideas to be sent directly to our team in our customer community: https://community.workable.com/ideas. Thanks again for your feedback!
Replied September 2022
Arun
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed February 2018
Used workable as user for over 2 years. Generally a good experience.
Generally a good software for recruiting except for timeline and dates. Easy to use and handle.
CONSWhat I dislike and face difficulty is the historical timeline. The software does not indicate the historical date of submittal or date of comment/note. It just says 10 days back or 1 year back (Which may be approximate) . Dont have exact date to pull up candidate email from the outlook if needed ! Also if you reply to a workable email message the reply is partially cutoff and does not appear on work
Maria
Outsourcing/Offshoring, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2019
Good starting ATS for a small/medium size startup.
In general, workable was a good tool to use and I think it helped us get of the ground when we started designing our recruitment department and processes. I would have liked a little more support from their team and them being able to innovate and integrate news features much faster than what they did.
PROSWorkable was the first solution that we found as an ATS for our recruitment process. It was good and solid for what we needed at that moment. It was straightforward and easy to manage. It provided several integrations to maintain a good workflow in our process
CONSWe found ourselves having to do a lot of manual work instead of automatizations. It was a work in progress and they couldn't add many of the features that we wanted at that time.
Vendor Response
Appreciate the feedback! Innovation is core to Workable and we're always expanding our product offering!
Replied May 2019
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2017
Great customer service!
It's simple and easy to use. Easily posts to external job boards with just a click. The employer careers pages are simple and clean- could be more customizable and interactive but the product is fairly cheap compared to competitors. Customer service is FAST and always helpful. We've been with workable since the beginning and they've taken our feedback into consideration.
CONSThe only real downside is the database search is somewhat cheap. I'm a huge pipeline recruiter- their hashtags to categorize help but a boolean search function would be awesome.
Allan
Outsourcing/Offshoring, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2019
Good ATS for your Recruitment Department
Workable was good to start with. It definitely helped us get going with the whole recruiting process for our company. Price was also reasonable for what the product had to offer. I can't complain on the time we used it.
PROSI liked that it helped us start our recruiting department from scratch and it was easy to use. It helps you organize and keep track of candidates and their information.
CONSI did not like that it lacked features like having its own built in video conference tool for international interview. Also, I never fully knew what the tool was capable of doing. Instructions and training were very basic.
Vendor Response
Thanks for your feedback! We're always expanding our product offering and creating new training materials to help customers optimize their recruitment process.
Replied June 2019