All Macrostax Team Reviews
1-25 of 31 Reviews
Sort by
Heidi
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
The complexity of getting lean & building muscle made simple
100% awesome. I love it, recommend it and coach all day on Macrostax.
PROSI like that Macrostax has so many food options and recipes available for a wide variety of styles of eating. Be it vegan, GF, or lactose intolerant a person has options to fill thier macros and to have great success with real food real nutrients. The Diet game does not work, its a plan of deprivation that most time humans yoyo from. This way of living, counting your correct macros for your body type and your fitness and health goals works and your not deprived. you can have all kinds of delicious real food.
CONSI liked what they had before was an option to fill my macros and all your meals were in for the day and you could just make that and know your on track.. hopefully they bring that back.
Reason for choosing Macrostax Team
na
Vendor Response
Thank you for your review, Heidi! Proper nutrition that gym owners and coaches can rely on remains the backbone behind our software and a key differentiator. We hope you continue to coach on Macrostax!
Replied January 2023
Eric
Health, Wellness and Fitness, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great product
A very positive experience overall. I would recommend it to other coaches
PROSMacrostax teams allows me to work with my clients on an individual basis. The program has the flexibility to customize macros and meal plans for each individual based on my nutrition coaching plan and their goals. It adds a layer of accountability both my clients and I find valuable. The user experience is better than most other meal planning and tracking apps, and I have heard this from numerous clients.
CONSWhat I like least is the inability to access coaching features from the phone application. I have to have my computer available to review client diaries and chat with clients. Having a coaching app would be extremely valuable to coaches who are not always able to access a computer.
Reason for choosing Macrostax Team
More flexibility within the app for clients to eat what they want when they want.
Vendor Response
Thanks for your review, Eric! We are happy to hear that you are able to provide extra value to your clients, and having a more responsive mobile view of our dashboard is on our roadmap!
Replied March 2024
Clint
Health, Wellness and Fitness, 1 employee
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Team Review
So far so good. I’m currently completing week 1 of our 6-week challenge.
PROSWorking with nutrition coach [sensitive content hidden] on the challenges
CONSNo nutrition mindset training with the app
Reason for choosing Macrostax Team
Cost effective for my current Bootcamp clients and there is ease of use & support
Vendor Response
Thank you for your review, Clint!
Replied February 2024
Ronnie
Health, Wellness and Fitness, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Love this app!
It's great. I have really good experience with this company. I am not planning to leave.
PROSVery user friendly and the ladies who work for this company are always ready to help me. They are awesome!
CONSI wish there could be more training for team members (like me) who struggle with nutrition, or how to have talking sale points so we can use it for clients who are on the fence. It would be awesome to have a monthly (recorded) seminar with others who are very successful with this app and what they are doing and get ideas. Also, maybe adding some more ideas/samples of nutrition challenges ready to just copy and launch. I used to work in a big company where the nutritionist would leave monthly Challege ideas in a google folder where trainers could in and use for their clients and departments. It was awesome! and the entire team double their sales. Just a thought.
Reason for choosing Macrostax Team
I thought it was the easiest way to coach my clients about tracking their macros.
Reasons for switching to Macrostax Team
I found Macrostax to fit my needs better.
Vendor Response
Thanks for your review, Ronnie! We are so glad to hear that you are finding the app and software useful for teaching your clients about macros.
Replied April 2024
gloria
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Best Nutrition Tracking program in the market
This program is so easy to use. I love the ability it gives clients to track their weight progress and track their foods. It also has a big library of free recipes for clients to use. I highly recommend this to professionals looking for a program that is easy to use for both the company and their clients.
CONSI wish the billing options existed for businesses with smaller client bases
Reason for choosing Macrostax Team
Easiest to use. Has a big library of free recipes for the clients.
Vendor Response
Hi Gloria, thank you for your review! Glad you love the software!
Replied November 2023
Lisa
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Great for Crossfit gym and also general weight loss clients
I think this is helping engagement and will help retention at our gym.
PROSThis is so easy to use. I even had a client quit the weight loss program he had been paying $$$$ for for years, because this app did for him what that program couldn't. He went from "I'm not ready to make meals for myself yet," to "I can't believe how easy this is." He is now grocery shopping and planning ahead and having great success. Our gym clients are also having great success cutting fat (many who have never known how before, despite being Crossfitters for years)! Our coaches love it as well, and we are people with LOTS of experience cutting, massing, and using other programs/apps!
CONSThere is nothing I haven't liked that I can think of!
Reasons for switching to Macrostax Team
Way better, I need more info myself on what to eat. This showed me I was consuming about double the fats I should (I am vegan). This product has been very easy to use as a vegan, which is difficult!
Vendor Response
Lisa, thank you so much for your review! We are SO happy to hear that your members (and your coaches) are finding the program to be life-changing and that you are able to use proper nutrition as a tool to help your business as well!
Replied October 2023
Cari
Recreational Facilities and Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Macrostax is a great Nutrition App!
I love that I've found Macrostax and it allows me to offer an easy to use Nutrition Coaching program to my members to balance their nutrition and fintess!
PROSMacrostax has been great from the beginning! Customer support is fantastic! They are quick to answer questions and are very helpful.I love that I can see at a glance how well my members are using the app and how well they are managing their macros. That allows me to offer better service to my members by know who needs more guidance.My favorite part of the app is having recipes built into the app which makes it easy to plan healthy balanced meals.
CONSAccessing Macro Details is kind of hidden. I found it by accident.
Vendor Response
Thank you for your review, Cari! We are so happy to hear that the Team dashboard is giving you great insights to improve your customer service. And happy to hear you are loving the recipes as well!
Replied October 2023
Megan
Health, Wellness and Fitness, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Love the results!
This is a tool that helps my clients stay accountable. I am still teaching and coaching them as a nutritionist but the accountability is still on them to put the work in and change their way of eating for their results. The tools, the coaching, education, motivatation, accountability are all pieces of the puzzle of total nutrtion focused wellness.
PROSI love being able to see the progress my clients are making and their nutrition logs to help actively coach them on their choices. Love seeing their progess charts. It's great data to support my coaching and their needs. I also like the custom adjustments I can make for health factors.
CONSOnce I delete or remove their activation a client, I want them out of my main roster without having to try to filter through them. My clients also wish they could track their water intake.
Reason for choosing Macrostax Team
I was familiar with the product already.
Vendor Response
Thank you for your review, Megan! We are so glad Macrostax Team is helping support your coaching needs.
Replied April 2023
Colby
Professional Training & Coaching, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
FUNCTIONALITY
4
Reviewed March 2024
Great, but be ready to sell a kidney.
Solid. Friendly. Ridiculously expensive.
PROSWe love being able to walk our clients through any issue by accessing their logs and seeing exactly what is going on.
CONSRidiculously expensive, and seems needlessly so. We’ve used other programs that do similar jobs and this one is hands down the most $$. This will most likely be the reason we discontinue using.
Rob
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great product to offer our clients
Our clients love how easy MacroStax is to use.
CONSNothing. We love it and our clients love it too.
Vendor Response
Thank you for your review, Rob! Glad to hear your clients love it.
Replied March 2024
Jaime
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Fantastic for our small fitness studio
The ease of use is great for both our clients and myself and coaches. It allows me to know where to focus based on which clients are not tracking/ not tracking closely to their goals and helps me save so much time! It's been a great add on for our small group fitness studio and we have several members requesting to try it out now that word of mouth is getting around.
PROSWe had been looking for a system to help us guide our clients about nutrition (it is illegal in NJ for us to provide this advice directly without a Dietetics or Nutritionist degree/ state certification). This allows us to compliantly help them on the their health and fitness journey, while making it easy for us to see their activity, their progress etc. It allows me to know where to focus/ start based on which clients are not tracking/ not tracking closely to their goals and helps me save so much time!
CONSWe haven't had any real issues - as part of the pilot, the team has been great at discussing feedback and suggestions we have made and I think the Team system that has rolled out to a broader group is awesome!
Reason for choosing Macrostax Team
I had previously used Macrostax personally and valued the approach to fueling your body as opposed to cutting calories for quick weight loss. It helps my clients to learn that they don't need to starve themselves, and that by eating consistently well they can be the healthiest version of themselves.
Vendor Response
Thank you, Jaime! We love having you a part of Macrostax Team and glad to help both you and your clients on your nutrition journey, while staying compliant for state laws. Your feedback is invaluable to us. Thank you for being a loyal customer.
Replied January 2023
Sam
Health, Wellness and Fitness, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Game changing.
I love the company and the people who work for Macrostax. I’ve used this personally for a long time before offering it to my clients and it’s been life changing for me AND for them.
PROSI love having instant access to my clients’ food planners so I can help in real time. I love the features and how it integrates so well with teaching people the basics of meal prep and tracking.
CONSI didn’t love the price point until I realized I could offer this is a passive option for my clients at a lower price point to them. Now that I’ve figured out how to leverage that toward the cost, I’m irritated I didn’t think of it sooner. Now it’s no problem.
Reason for choosing Macrostax Team
I already have a working relationship with Macrostax and the customer service is amazing.
Vendor Response
Thank you for your review, Sam! We are so glad to hear that you have found a perfect solution for your business, and not only that it is helping you now, but that it is LIFE changing as well! Thanks for being a loyal customer.
Replied February 2023
Albert
Health, Wellness and Fitness, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Excellent for the job!
So far , so good. My first month, after the trial period, I signed up 17 clients. My plan is to grow and spread the word more. It does not take much time to contact clients and lead them in the right direction to get positive results. Clients are already seeing results in the first four weeks.
PROSI am glad I found Macrostax Team instead of spending more time on individuals. App is easy to use for clients and everyone seems to find it easy to manage daily and weekly.
CONSI have contacted Macrostax in regards to being able to chat/message right from the app to clients. I was immediately contacted back and was told that this feature will be added in the next few weeks. This will make things so much easier for communication.
Reason for choosing Macrostax Team
I browsed around but what caught my eye was the Team alternative.
Vendor Response
Thank you for your review, Albert! We're happy to hear you've gained traction at your gym so fast, in under a month!
Replied March 2023
Sara
Professional Training & Coaching, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Macrostax makes it easy
I like that I can see what my clients are doing.
CONSI see no issues, maybe make it a little cheaper for us small businesses
Vendor Response
Thank you for your review, Sara!
Replied March 2023
Gianfranco
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Nutrition App
Customer service is fast and reliable. Been working with them since before they had an app. Like to see how much they have grown.
CONSNothing they are awesome. They answer all your questions and also have constant updates to make their services better.
Vendor Response
Thank you for being a loyal customer, Franco!
Replied April 2023
Rebecca
Food Production, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
I Love Macro Stax.
I love MacroStax for personal use as well as Team. Customer service is incredible.
PROSI love the fact that I can see all of my active clients on one page. I love that I can track their progress / planners from my phone also as I am always called on to take a look at a meal, day, etc. when I am out and about.
CONSI would like to be able to have my clients list the time they ate a food item or meal. Would love the old feature back that told you what to do with your leftover Macros.
Reason for choosing Macrostax Team
Ease of use, the fact that there is a Team.
Vendor Response
HI Rebecca, thank you so much for your review!
Replied September 2023
Karri
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Nutrition Simplified
Love love love!!! Recommend to everyone that supports others in their nutrition journeys. There is seriously sooooo much value here!
PROSLove how the app takes the guesswork out and you know exactly what your client is consuming in real time! No waiting for food journals/logs… that may or may not ever be shared.
CONSI wish the chat window could open for the client while viewing their planners/calendars. I just use two devices to be more efficient.
Reason for choosing Macrostax Team
It’s so much more timely and way more accurate!
Vendor Response
Thanks for your review! So glad you are finding the software helpful for your gym.
Replied December 2023
Tina
Health, Wellness and Fitness, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed April 2023
Growth potential with more clients
My overall experience has been great because Macrostax team allows me to coach numerous clients all in one dashboard.
PROSI love the feature of being able to see clients progress and meal adherence. I can coach clients in real time. I can guide them with strategies and options they cannot see themselves.
CONSI feel like a messaging, comment or client note option should be integrated so that both client and Coach can be on the same page. This has to be done on a separate platform.
Vendor Response
Thank you for your review, Tina! We are so glad Macrostax Team has helped you as a nutrition coach.
Replied April 2023
Andy
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Macrostax at CrossFit Natural State
Macrostax has allowed me to bring clients onboard faster and more efficiently than ever before. Game changer.
PROSMacrostax gave me the tools needed to put nutrition back at the forefront of our gym. Coaching is way easier, and client management is no longer such a burden.
CONSThere are no downsides to Macrostax Team.
Reason for choosing Macrostax Team
The App was familiar to me and very user friendly. A test batch of clients enjoyed the app and its features.
Vendor Response
Thank you for your review, Andy! Happy to hear that you are able to easily prioritize nutrition as an offer at your gym.
Replied March 2023
Stephanie
Health, Wellness and Fitness, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
I love it!
I love every aspect of this. Now if I could actually plan and use the recipes too haha.
PROSI LOVE the attention to many different levels in the set-up. Reverse dieting, fat loss, maintain, and build. I also just love and all of the support.
CONSI wish I could have a group chat on the platform
Reasons for switching to Macrostax Team
I couldn't see any of my clients numbers. Pretty much defeated the purpose of counting macros.
Vendor Response
Thank you for your review, Stephanie! We're glad the Macrostax platform has the flexibility to fit all your clients' different goals
Replied November 2023
Margherita
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Great app that makes it easy to
I love how it makes it so easy to help clients, and to track their progress. I love to be able to hold our clients more accountable and help them in with their nutrition goals.
CONSI would like if it was a team app and to get notified when clients write me a message trough app, text or email.
Reason for choosing Macrostax Team
It’s easy to use for both admins and clients
Vendor Response
Thanks for your feedback, Margherita, and so glad you are loving the software to help your clients with their goals!
Replied November 2023
Fredddy
Health, Wellness and Fitness, 2-10 employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Enclaves opinion
So far it's been great Very helpful and answer quickly
PROSThe easy of use..Getting members to try it was easy with the info given. Challenges are keyTracking is great.
CONSIn app message will be very helpful Maybe some more things to postBeing able to see the points in the challenges for the users.
Reasons for switching to Macrostax Team
This is way better for multiple members
Vendor Response
Thank you for your review, Freddy! We are so glad your are finding that getting members on board is an easy task!
Replied March 2023
Ashley
Health, Wellness and Fitness, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Macrostax TEAM is a must have if you’re a gym owner!
Macrostax Team is overall great, I would recommend teaming up with them because you’re going to push eve more value into your business. It’s a great addition to our gym.
PROSSo many clients come into the gym and are looking for all of the things (get into shape, feel better, lose body fat and increase muscle). With having this software it’s a GAME CHANGER in managing clients and helping them with their goals without sending them off to another company. This software is easy to use and now you have a “one stop shop” in providing both sides of health and fitness.
CONSI would like to have a little more options to adjust macros, add a body fat % & muscle mass/body fat (lb) sections. So that people can see their lost/gain within the app.
Vendor Response
Thank you, Ashley! Your feedback has been a huge part of how we provide the best product for our customers. We're happy to be a part of how you and your gym are changing the game and becoming a one stop shop! Looking forward to helping you continue to grow!
Replied January 2023
Megan
Health, Wellness and Fitness, 1 employee
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2023
Excited to have this tool
So far so good
PROSStill needs to be a few functions released like the “full my macros” and when doing challenges a way for the Team to see the leaderboard and how they earn points
CONSI am not able to fill in macros/foods for my clients from the administrative side
Reason for choosing Macrostax Team
Have used macrostax in the past and thought it was a great platform and revenue stream
Vendor Response
Thank you for your review!
Replied April 2023
Darrell
Professional Training & Coaching, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Been using Macrostax for about 2 months
Love the daily tracking for each client, love the positive messages sent to our clients, love the positive thumbs up for when client reaches a daily goal, love the options for a client to scan an item in
CONSwish there was an option where could see an entire week at one time and plan your meals for that week instead of having to do it daily
Vendor Response
Thank you for your review, Darrell!
Replied November 2023