All Leonardo247 Reviews

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User Profile

Kelly

Verified reviewer

Real Estate, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Great product

PROS

Keeps teams organized. Alerts team for upcoming expiring contracts, certificates, licenses, etc. Support team is awesome. Customizable.

CONS

I am satisfied with the performance of the product.

Tina

Real Estate, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

View from the Top...

As the President of our company I feel I am able to better trust the system of the day to day at the sites due to the Leo platform. We all want to believe in our team but it all comes down to risk management!

PROS

We benefit most from being able to add the workflows for our preventative maintenance action items. We manage over 40 properties, and each has its own nuances. We are able to easily track within Leo to make sure nothing is overlooked. This is critical in our industry due to employee turnover or oversite changes as our business changes and grows.

CONS

From the executive level I depend on our team to oversee the software is being properly implemented and utilized at the sites. Since I don't use it day to day it makes it harder to maneuver but this would be a comment for any platform we use.

Reason for choosing Leonardo247

The Leo team made me feel like my company and team members would be part of their family which I find most important in our industry. We can all just be a number. Nearly 2 years later I still feel the same way.

Angela

Real Estate, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Game Changer

PROS

Implementing Leonardo247 has drastically reduced our labor. We no longer need to track our license and permit renewals on Excel spreadsheets manually. We can now quickly track down our monthly and quarterly site inspection reports and have the ability to view all required documents in one platform.

CONS

To date, there is nothing I am unhappy with.

Shannon

Real Estate, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2023

Would like to see more functions and availability to reports

I appreciate it. I would like there to be a some sort of verification such as pictures required of pool chemicals being checked. Something to ensure the team members are just clicking the work is completed when it actually is not.

PROS

That it exists without having to create a report in Excel.

CONS

I can't run the reports I want to see myself.

Reason for choosing Leonardo247

Renewing: it's already in place, I don't have to recreate the wheel and use a manual system.

Sarah

Real Estate, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Task Manager's Answer to getting it done

Positive - took a little too long to get going but that could have been our problem.

PROS

Reminds you to do the things you might forget otherwise, not just the daily stuff, but the periodic weekly, monthly, quarterly etc items that if you forget can cause you alot of trouble

CONS

Nothing that wasn't self inflicted by our company's settings. It would be nice for the program to use a little AI Intuition.

Anonymous

10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Perfect for Risk Management

Overall Leonardo is wonderful.

PROS

The daily and monthly tasks keep my team on track. The audits and risk management assessments are an important piece that keep our properties running smoothly at all times. We love leonardo247

CONS

The app functionality is a bit choppy and we run into issues with some work not saving.

Christopher

Real Estate, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2023

Leonardo247 review

It's better than using Google Forms.

PROS

It's better than using Google Forms.

CONS

Creating reports isn't as intuitive as other enterprise suites on the market. I spend way too much time clicking on things to find out what it does.

Reason for choosing Leonardo247

No idea

Reasons for switching to Leonardo247

Google Forms

Ursula

Real Estate, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed June 2023

Great due diligence software

PROS

Leonardo's reporting system is easy to use and holds employees accountable and on schedule.

CONS

The capital expense form is repetitive with vendor information and could be simplified to use the first vendor as the first bid.

Latoia

Management Consulting, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Decent platform

I have used it twice with 2 different companies. The 1st was very poor due to the rollout of the software and was extremally difficult. The 2nd go around was deffently a better experience and I believe it is due to the support you have on the backend.

PROS

I like that the reports can go directly to who should receive them.

CONS

The app is a little hard to use if you are not familiar

Deborah

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Great database to record day to day tasks, duties, and overall property management

Day to day property management

PROS

The daily task reminders are great! We love Leonardo!

CONS

Pulling reports can be a bit cumbersome.

Morgan

Real Estate, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2023

The chore chart

Overall, I enjoy working in Leonardo. Not a very hard product to use, once you know what you are doing.

PROS

We call it our "chore chart" in my office. It helped us remember tasks that may sometimes fall to the back of our minds, if we are super busy. It also helps keep the team accountable, if used correctly.

CONS

Some tasks reflect multiple times and I cannot remove them without "permission from my manager". Size of some of the reports. Would be helpful if reports were more custom to the property.

Lisa

Real Estate, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Increases Productivity and Time Management

PROS

Our team has found the maintenence component most impactful, inclusive of work orders, risk management, and inspections.

CONS

Since we had not used a software of this type in the past, it took some time to get our team on board and using the product as intended.

mario

Real Estate, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2023

Esteban Park

Easy to use, fast , convenient saves trees and organize.

PROS

How easy it can be to manage pool logs. the fact that Leonardo is paper less is awesome because its helping by reducing paper use.

CONS

The need to be entering a code every time you log in.password should be enough.

Jeremy

Commercial Real Estate, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

1

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Leo247

PROS

Ability to customize forms and create inspections.

CONS

User interface for those who are less tech savvy

Katie

Real Estate, 501-1,000 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

Leo - A great way to manage and track property management tasks

Great - I have now used Leo for two companies and it has been successful at both companies

PROS

How easily we can update tasks, think through the cadence of the requirement of tasks and have users of all levels have responsibility in the system

CONS

I would like to be able to color code certain items that at workflows, for example turn Incident Reports red to green until the are fully submitted because our teams tend to leave a lot of incomplete IR workflows open

Carla

Real Estate, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Great experience with Leonardo247

PROS

Leonardo247 gives us a valuable tool our team members use daily. We are easily able to track usage via dashboards and reports. Our experience with [sensitive content hidden], has been exceptional. We really feel like we have a partner in Leonardo247.

CONS

All of our feedback using the tool has been heard by Leonardo247 and they are glad to help us with optimizations.

Marcos

Real Estate, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Leo

Overall very good.

PROS

Easy to operate and teach to other how to use it.

CONS

There is a delay at time with reporting.

Reason for choosing Leonardo247

none

LeAnn

Real Estate, 201-500 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2023

Great solution for preventative maintenance

PROS

This product has allowed us to streamline and easily track preventative maintenance, risk management and unit inspections. Providing clear transparency to ownership.

CONS

Set up takes a long time and effort. Difficult for smaller groups who may not have dedicated team members for the task.

Charlotte

Real Estate, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed March 2023

Mixed review

PROS

Inexpensive and pretty basic for daily incident reporting or checklist compliance

CONS

Not dynamic - doesn’t integrate with other software and it’s tough to find data once in the system.

Crystal

Real Estate, 501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed March 2023

Multi-family must have

The "to-do" task list has been a lifesaver when managing multiple sites and teams. This helps to ensure that all sites are completing assigned tasks as needed.

PROS

I like the "to-do" list that can be created and tailored to fit the needs of your company.

CONS

I would love to see the incident reports individually have the capability of being titled.

Zeke

Real Estate, 201-500 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2023

Needs Improvement

The customer side is great but the user experience is underwhelming. It should not require a lot of time to lears.

PROS

The sales pitch. It promised to do great thing but the navigation is not user friendly

CONS

The actual interface in a language foreign to the industry. For us compliance is completing time by the required date, not by the end of the month. Lack of item finding. Lack of reports. Lack of BI

Reason for choosing Leonardo247

Wanted a simplified solution to ensure preventative maintenance took place.

Joseph

Real Estate, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

2

FUNCTIONALITY

5

Reviewed June 2023

Nice product but not integrated

Experience was great

PROS

Ease of use is key. Everyon ehad a real easy time

CONS

Integration with our LOB property management software

Robbi

Real Estate, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

On our way!

This is a great tool to track the onsite team's progress. While we are still working through the bumps, we are now well on our way!

PROS

I like that this product provides one place to gather/store all of the onsite reports. It's like a "one-stop shop".

CONS

We have found that onsite teams don't like to use their personal devices for data input. We are working on a solution but until that is resolved, our teams are not fully utilizing the program.

Stephanie

Real Estate, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Process Improvement!

PROS

So far, Leo has helped automate and elevate daily operational procedures. More to add as we move forward, but so far, the steps that have been implemented have gone smoothly and the LEO team has been a great help in the process.

CONS

Right now, the COP process is not where we would like it to be, but still discussing ways to work together on it.

Parchenney

Real Estate, 10,000+ employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Overall great product

Overall I like the product, but could use a few tweaks.

PROS

The look of the final product when downloaded into a report.

CONS

It is very difficult to locate and print reports. Instructions are not very clear.

Showing 1 - 25 of 26 Reviews