All FunctionFox Reviews
1-25 of 192 Reviews
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Jaydra
Accounting, 2 - 10 employees
Used less than 12 months
OVERALL RATING:
5
Reviewed April 2023
Excellent product, works well, does what we need
Sandra
Verified reviewer
Public Relations and Communications, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Two decades with Function Fox
As a one-person PR shop, knowing that I can quickly and easily create projects, track my time and do my monthly invoicing in one spot is invaluable and I don't miss billing any of my most valuable resource - my time!
CONSAfter two decades, Function Fox features everything I need!
Vendor Response
Thanks so much for your kind review Sandra! We love working with you and your work is amazing. Love what you're doing for Ritual!
Replied February 2022
Lukas
Design, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Great Product Great Staff
My experience with function fox has been great. I've found the support from the company very responsive and the product
PROSThe product is easy to use, with a lot of features. Was easy to learn due to the responsiveness of the team members and built in support. Couldn't recommend it more.
CONSI wish the invoice ad report side was a bit more customizable but a very minor comment.
Reason for choosing FunctionFox
It had everything I was looking for in the most simple way possible.
Vendor Response
Thanks so much Lukas. Such kind comments. We enjoy working with you.
Replied November 2022
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed October 2020
Limited Use Cases, I Would Go Elsewhere
We use this tool to track projects and our task/actions with for our clients. It does neither well. The tool is very bulky and not a great interface. It does not make tracking tasks easy, and managing my teams hours isn't a fun or easy task due to this tool
PROSIf you're using just for projects, than this tool is OK. It also CAN do task management and gantt chart tracking. It also can track your tasks that you are doing.
CONSPretty much everything. It is a bulky interface that doesn't do anything better or as well as their competitors. The tool doesn't make it easy to track retainers, actions, tasks, projects, etc.
Reason for choosing FunctionFox
I was not involved in the process. I've been pushing for years to switch, but we're too far invested in this tool to switch
Vendor Response
Thank you for your honest feedback. We're sorry to hear that this has been your experience and would like to make it right. Please provide your company details as we'd love to give you a refund/credit on your account given your dissatisfaction. Please contact me directly - Corina Ludwig - President of FunctionFox - corina@functionfox.com - 866.369.8463 ext 100
Replied October 2020
Jim
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
We've Been Using FunctionFox for Almost 20 Years
I've been with FunctionFox for almost 20 years, which should speak for itself. It's great software with nearly 100% uptime. They also have excellent customer service.
PROSFunctionFox has been an excellent service for our marketing agency. It's so easy to track time by employee, client, project, and task.
CONSI wish the reporting features were a little more robust. I also wish that the retainers functionality had more offerings and didn't cut off after two years.
Vendor Response
Hi Jim, thank you for taking the time to leave us a review. We truly appreciate your feedback, and your ongoing support. With gratitude, Sara & the Foxes.
Replied December 2023
Ashley
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Function Fox Review-Satori Member
We needed something that combined timesheets with our project management system. FF worked well and helped solve that problem.
PROSIt's very easy to use and has a lot of bells and whistles which is great. My favorite feature is the timesheet feature.
CONSI wish it had more colors, it's a little blah and grey and boring.
Reasons for switching to FunctionFox
we liked that FF had a timesheet functionality to it all in one program
Terri
Public Relations and Communications, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
We've Used FunctionFox for Years!
Time-tracking is key for our organization as we are a consulting firm that relies on accurate tracking for project management, cost and invoicing. This has been a perfect tool and we've used it over for well over 10 years.
PROSThis program is very user-friendly and is an integral part of our day-to-day operations. As a consultant firm, we needed a time-tracking system that would make important changes as we continue to grow as a company. Honestly, we couldn't function well without it!
CONSThere are some functionality issues that are minor but could use improvement. Moving projects (rather than just clients) from one to another is an example.
Reason for choosing FunctionFox
The fact that it could be customized for the service industry and it's user-friendly ability was key in our selection. FunctionFox checked all the boxes.
Vendor Response
WOW! thank you so much for the kind review Terri. We truly appreciate your detailed feedback and loyalty as a long term customer. With Gratitude Corina and the Fox team
Replied June 2023
Carter
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed April 2019
Professional Time Tracking in a Straight-Forward App
FunctionFox is a great tool for tracking time. It allows you to have several users tracking time under projects and tasks, so you can see how your team is using their time. From an agency standpoint, it allowed us to accurately account for our time with clients and realistically price our services. It had integration limitations and was not as flexible as we needed it to be, but for many, it is likely the right tool.
PROSFunctionFox allows you to set up different account and projects within those accounts to help separate your time into tasks and items of your own choosing. For a marketing agency, this type of tool is essential. Function Fox offers a pretty easy to use system with several features to help make your time tracking experience easier and more accurate.
CONSWe ultimately moved away from FunctionFox because it was not able to integrate into our billing software. We also needed a tool that would be double as a task manager.
Travis
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2017
Great Software to keep track of hours and projects
We have used this program for a few years now and have found it very easy to track progress on projects, log hours, and make sure that our office is running as efficiently as possible. This has been a great investment for us!
CONSIt took some time to get familiar with how to use the software. Adding gantt charts for project planning would be great, but overall this program fits our needs quite well.
Elliott
Verified reviewer
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2018
Great time management software
Great time tracking/management software.
PROSVery easy to use and intuitive time tracking software. Great reporting features. We use this to track time for 15 employees and never had a problem.
CONSBecause this is web based it sometimes locks up or we can't access it if our internet is out. A very minor problem that rarely happens.
LeAnne
Verified reviewer
Sports, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Life saver
The experience has been seamless. Our company has 125 employees who use this for a time keeping system to track time against retainers and projects. [SENSITIVE CONTENT] made the transition incredibly easy from our old system to FunctionFox. He had us up and running within a few days. One employee has used several different systems on various projects and remarked this is by far the best one she's used "it makes life so much easier"
PROSEase of use, up and running immediately, functionality, customer service
CONSAs the administrator I pull reports and the format is more difficult to review than our previous product.
Reason for choosing FunctionFox
It was able to do everything we needed, and it is very user friendly.
Reasons for switching to FunctionFox
Asure software deleted our old platform. The new one they wanted us to switch to was incredibly expensive as well as didn't have any of the capabilities we needed.
Vendor Response
Thanks for the very kind review LeAnne. Very much appreciated and we enjoy working with your team.
Replied February 2022
Meredith
Graphic Design, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
It won't make you lunch, but it does everything else.
We use Function Fox to keep track of our team's time and to quote future projects. The reporting gives us insight into areas we need to improve or quote differently. The system provides us with a big picture view of our workload along with the granular data for digging into the details. So far, I haven't found anything it cannot do, except make me lunch. :) To make the most of the software, I think it's wise to have a dedicated project manager on staff, although our designers embraced it fairly quickly and enter their own actions and other data.
PROSFunction Fox provides several ways to track time, so designers have their choice of methods. Even though we don't use it like we should (we're hiring a project manager soon), the Gantt charts are awesome for planning out a project and adjusting schedules as needed. I don't have to train my designers how to use it; Function Fox provides one-to-one live tutorials.
CONSThe user interface is not as user-friendly or aesthetically pleasing as some of the other products.
Reason for choosing FunctionFox
The features and capabilities of Function Fox surpassed the other products. Its reporting and project management tools outshine the others.
Reasons for switching to FunctionFox
We wanted to try something more robust and maybe save a few dollars. This product does it all and is very comparable in costs.
Brenda
Architecture & Planning, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
FunctionFox for Architects
My billing is generally by the hour, and so the "timer" feature is extremely helpful when working on multiple projects in a day. I also like that I can set up email reminders if I forget to fill out my timesheet.
PROSI have a small but growing architecture practice. I tried several project management and timekeeping and accounting programs before finding FunctionFox. I have been using it for a little over a year now. It allows me to do everything in one place, from job estimating to invoicing. The most important feature I was looking for, and was having trouble finding elsewhere, was an "resource availability" function, that would keep me from scheduling myself or my employees for 180 hours/week. FunctionFox has definitely improved my organizing skills with its to do lists and progress reports. The customer service has been excellent, and the interface is easy to use and clearly organized. I recommend it for any firm, but especially small start ups.
CONSStill waiting for Gantt charts. Then I think it will be perfect. They are used extensively in construction scheduling, and I would like to have the same format when scheduling the design.
Ashley
Graphic Design, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
I don't think I could live without it!
FunctionFox has revolutionized my time tracking and billing process. I seriously don't think I could live without it. It has become such a vital part of my work process that I have it open all day, every day as I work to track my work time and review project priorities for the day/week.
PROSI love the stopwatch timer for tracking my time as I work on projects each day. Having this feature has allowed me to bill for every single minute I work instead of letting things fall through the cracks. Then, at the end of the month when I am ready to invoice, I can quickly and easily produce reports for each client that show details for each task I have completed.
CONSI can't think of anything I would do to improve this. It is amazing!
Vendor Response
Ashley - what a great testimonial. Thank you for your kindness.
Replied July 2022
Ann
Graphic Design, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
We LOVE Timefox/Function Fox
First, the customer service is amazing. They are responsive and have always been able to answer questions and solve issues (user error) that we've had quickly and in a super-friendly manner. We love the product because it's easy to use, keeps us well organized, and and on track with projects and billing. Thanks, Function Fox!
PROSWe love the simplicity of the software interface, how user-friendly it is and that it's an app we can take anywhere we want.
CONSWe can't think of one. Hmm. Nope. We have literally had no issues or downtime or other problems. Maybe that there are so many cool features we haven't tried out yet...but that's on us!
Vendor Response
Thanks so much for your kind review Ann. Is this the Ann from Las Vegas? we have a few Ann's :) Assuming so - We love working with you and your team
Replied August 2022
Lisa
Public Relations and Communications, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Simplified our time capture and billing process
FunctionFox has helped is to be more organized with our time capture and billing process.
PROSQuick to get into and very easy to add time and descriptions of work. Also like the ability to customize tasks by client.
CONSWould be helpful to have a cheat sheet describing how to add a new client/project and how to archive a completed client/project.
Reason for choosing FunctionFox
Cost, ease of use, customer support
Vendor Response
Hi Lisa, Thank you so much for your kind review. Always a pleasure.
Replied March 2023
James
Computer Software, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Love the task assignment feature.
We love the features of FunctionFox. The program has worked flawlessly since we got it, and on the rare occasion we got stuck on a feature, their staff was very knowledgeable and helpful.
PROSThe best thing about this program is that you can assign tasks to individual employees. This allows for better tracking of project time, and the mobile app gives you the option to do that even if you aren’t in the office. The ability to create an unlimited number of clients and projects is an even greater bonus. The emailing of tasks also helps greatly with time management.
CONSAs we only needed it for time tracking, we haven’t encountered any negative things to say about this project. There are more features that we just don’t need, so perhaps slim lining the program would be helpful to make it more sleek-looking.
Chris
Design, 1 employee
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed September 2016
Function Fox is soooo bad. It's so out of date except for a reskinned interface.
I have been using Harvest for five years now and absolutely love it, but was forced to use Function Fox for another company that I contract for. The features and usability of Function Fox are just horrible. It's difficult to navigate through the system, reporting is abysmal as it only gives you an excel sheet to download. Sorting and filtering is also confusing at best and leaves out important details the list goes on and on. Why pay so much for a POS system? Oh, and did I mention they don't even have a time tracking app for your desktop and their mobile apps are so out of date that they haven't even updated their logo? Seriously, LOL. I'm not here to tout Harvest as there are other great alternatives, but I only pay $12 per month for one user on Harvest. It's an additional $10 per month per user, then it costs $50 for 5 users per month. Harvest is cheap, has a lot of great features for invoicing, estimating, and reporting, and offers lots of app integrations, PayPal and Stripe payments, and has really good time tracking apps for Mac, iPhone, iPad and Android with additional features for invoicing and tracking reports on the go. I'm a designer, so I really appreciate the time and effort they have gone to in order to make accounting and billing intuitive and fun to use yes it's actually fun to use Harvest.
PROSThe new interface design is really nice.
CONSWhere do I start? The user navigation is confusing, it lacks reporting features available in cheaper software alternatives. There is no time tracking app for the desktop and the mobile apps are seriously out of date.
Beth
Design, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Early adopter - ongoing lover
This company has had stellar customer service since day one. We rarely have problems or questions and they still check in on us regularly (but not too often) to make sure we are ok
PROSIts easy to learn and use. The price was affordable for our firm and it has been easy to grow and shrink services to match our business needs.
CONSIts perfect for our needs. There's really nothing I don't like.
Vendor Response
Thanks for the kind words and review Beth - we always enjoy working with you and your team and appreciate your long time loyalty and support.
Replied April 2022
Doug
Sports, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Used FunctionFox Across Three Different Companies
I have used FunctionFox for over 5+ years and have recommended it to two companies. We just switched over to it at latest company and it was a super easy and smooth transition. Customer service is fast, reliable and top quality.
CONSNo real cons that come to mind, it's an efficient, well-built software.
Vendor Response
Thanks so much Doug. We appreciate your support, referrals and long time loyalty. We're popping a little something in the mail to you.
Replied February 2022
Aera
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Excellent Time Tracking Software
The biggest benefit we have realized over the years is when we are spending too much time on an account or project, if we need to raise our fees we have reports we can provide to clients to show how much time we are spending on their account, etc.
PROSSoftware is easy to use and show staff how to use
CONSI do not currently have anything that I do not like
Reason for choosing FunctionFox
We did a trial and it worked well and we have continued to use it for more than a decade
Susan
E-Learning, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Loyal customer
I have appreciated the simplicity of the product and the ease of use for my consultants.
PROSIt has stayed true to its purpose; maintained its convenience and ease of use; is very dependable; doesn't require ongoing maintenance upgrades and then the need to re-learn how to use the software.
CONSI wish it was just a little less expensive since I only use the Time Tracking and Reports features.
Steve
Graphic Design, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
One of the easiest decision to help me focus on my work instead of the managing part.
Easy to use and the FunctionFox team is always there to help me quickly.
PROSTime tracking and invoicing is really easy ! The weekly hours motivates me.
CONSNothing for now I'm really happy with the product.
Reasons for switching to FunctionFox
I needed a time tracking for projects.
Shauna
Consumer Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Great product and price!
Function Fox makes it easy to set up clients, projects and to track time. Most importantly, Function Fox has allowed my company to track and invoice for hourly work that "slipped through the cracks" in the past; my billable hours have nearly doubled since I started using the product. Function Fox help you get paid for your work. All of it.
CONSI think the invoicing part of Function Fox's system could be a bit more flexible -- customizing my invoices i a way that my clients will accept them has been a minor challenge, but certainly not a deal-breaker. Overall, it's a great product that help you get paid for your work -- the good definitely outweighs the bad.
richard
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2018
Function Fox lets our team accurately compile hours worked on projects
I like the ease of use, the mobile app and the depth of functionality within the platform. I can see the teams hours and write descriptions on exactly what is being worked on
CONSI would love to have the ability to post time on multiple projects at once. This would help when the same projects are being done for multiple projects and time just needs to be split.