All Kapwing Reviews

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Jared

Marketing and Advertising, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed January 2024

Has been a blessing in disguise

User Profile

kelvin

Verified reviewer

E-Learning, 2-10 employees

Used less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2021

Kapwing Review

Was great using it for promo videos an YouTube videos.

PROS

The fact that am able to add shapes to my videos and export to different formats make kapwing a great tool

CONS

I'd prefer an offline version of kapwing

Connor

Financial Services, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Just get Kapwing and actually get your content out there

It's incredible. So happy to be able to push forward with our content strategy.

PROS

Kapwing is hands down the most important thing to happen to me within video. It took me from giving up on creating content, to actually getting things out into the world once every two weeks - they just make it so much easier to put out polished videos without a lot of time / work / technical knowledge.

CONS

Some of the really heavyweight features in premiere are not in Kapwing. But frankly I don't know how to use them anyway and all they are is a block to me getting content out there.

Reason for choosing Kapwing

Ease of use and built in AI to make creation simple and streamlined

Reasons for switching to Kapwing

I could not actually get through editing videos in Premiere

Starken

Online Media, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2021

What the point of editing if you cant't upload?????

Hi, Im Starken BeanO. Im a Good YouTube With over 122 subs, and I've been looking for a good and free editing website. Then I came across this, Kapwing. It was awesome and I found a whole lot of things i can do.

PROS

Im a Good YouTube With over 122 subs, and I've been looking for a good and free editing website. Then I came across this, Kapwing. It was awesome and I found a whole lot of things i can do. Add cool music, cut parts, screen record, ect. this came out as one of my best used of editing website.

CONS

There were no problem what so ever, no lag and no crashing. But the biggest and THE funniest thing I EVER saw. Whats the point of hard sweat and tears of editing and so we can have to UPGRADE just for a couple of more minutes for a video. and I'm talking for the people that has the same problem. Its an awesome website but why do you Upgrade to publish files over 250MB and to export videos over 7 minutes? Fix this for the people that like this website and you'll find yourself as the best editing website on Google and any other sites. And just so you can't see people writing the same review as I did today. ~SB

Reasons for switching to Kapwing

I've looked over and over for the right app or web site. Then I found something that I'll use for once i hit 30k subs..... KineMaster, This Amazing app I found on my tablet made me think. "where were you all my life". Why pay for pro to publish files over 250MB and to export videos over 7 minutes if you can edit a video to over 2 hours and not pay for Premium. Its a crazy app and the only con is sometimes when you cut too much clips your upload will lag and or weather you dont upload and still editing it will pause.... but don't fear, once you contact KineMaster they will tell you whats your issue and you'll easily find a solution.

Brianne

Computer Software, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

memes as a service

Great experience using the product, especially with a small team

PROS

I use Kapwing to create video content and memes for my early stage company. This has been a great way to generate traffic to my professional website and leads to higher engagement on our company's social media channels.

CONS

I don't have any complaints at this time

Reasons for switching to Kapwing

Kapwing has more options for video editing and other types of assets

Anonymous

2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Awesome video editor

Great product, pretty easy to use, has tons of usefull tools.

PROS

Pretty easy to use, has tons of usefull tools. I like it a lot.

CONS

low quality of the video on the free version

Reasons for switching to Kapwing

I needed to crop the video for Tiktok, and add my logo

Jack

Non-Profit Organization Management, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed August 2023

Kapwing for captions over any other platform

PROS

92% of social media users are watching videos with their sound turned off. Kapwing makes generating captions a breeze. Simply add the video you want to caption, click generate and Kapwing does all the hard work in a matter of moments. You can then focus on getting the fonts, colours and style right. Kapwing has increased my video output ability by simplifying tasks that used to take me hours. They now take minutes, if not seconds.You can also easily adapt video content for each platform with Kapwing’s canvass resizing tool. Create one video and have it ready for every social network with a few clicks of a button.

CONS

I genuinely struggle to find an answer to this, the tool has made my life so much easier.

Reasons for switching to Kapwing

Cost effective, easy to use.

User Profile

Navish

Verified reviewer

Management Consulting, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2020

I hope the product improves. It has a lot of potential. But at this point, it is purely ridiculous

PROS

1. This software is definitely one of the easiest video editing softwares you will find in the market to use. 2. A majority of its features are available for free, so 5/5 on value for money there. 3. The auto-subtitle feature is great. It helps you get started with 75% of the work and then you can simply edit it to have subtitles done in 1/4th the time.

CONS

1. The software, atleast the main overall tool - Studio - is incredibly clunky. It is ridden with bugs. It also fails to save properly and you keep losing a bunch of your work. As an exmaple of its bugs, right now I am facing a problem where a trimmed portion of the video is showing up on the final export and the subtitles are all off-sync from it too. Exported it multiple times! Argh! 2. It provides zero indication if its actually doing any processing or not in the background and occasionally just "hangs". Which is weird for a software on the cloud. 3. An immense number of basic features are just pure lacking that I feel are necessary - an undo/history feature, transition features that are actually use-able, audio adjustment across layers, export of entire video's subtitle file (can only export individual layer). 4. The export quality simply is not high. Even when you choose the 1080p option. It also dampens the audio in the video for no reason! 4. Looking for its training center feels like a maze. Once you find it, there is a small bunch of tutorial articles that are decent but is the barest minimum you can think of. But beyond that, the resources section reads more like marketing material that gets ridiculous to go through!

User Profile

Angela

Verified reviewer

Non-Profit Organization Management, 2-10 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2021

Efficient, Effective, Incredibly Valuable.

Twitter is the form of social media I utilize the most and their team is highly responsive to DMs and @replies.

PROS

Personally, I've never been really tech savvy and this software is so intuitive that it actually makes me want to learn more about tech :-) Professionally, our team utilizes Kapwing for captioning and I value that there's the capability to upload customized fonts . Also the workspaces have never glitched and have saved my content even at times I didn't need it to! :-) Happy all around. Can't say enough about how innovative and important this software is.

CONS

Nope! Routinely utilize Kapwing and very grateful for the team!

User Profile

Cricri

Verified reviewer

Marketing and Advertising, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

a really useful tool

Very useful tool to quickly transform your videos into shorts. Time saving and easy to use. Free version available. I recommend it.

PROS

Very easy to use, allows you to resize 16:9 format videos into short videos very quickly. I like the fact that the visual can be easily seen again.

CONS

The picture quality is a bit worse than the original

User Profile

Jeremy

Verified reviewer

Computer Software, 201-500 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed February 2020

Found great tool during #VPDExperiment

Need to create short videos that were not PowerPoint driven but able to add content was a problem. I couldn't always wait for our professional to create for ministry team. And adding subtitles allows more people to watch since they don't have to turn up the volume when in a space they can't listen.

PROS

Subtitles were great as they use the Google beta. And you can edit the text to fix your flubs or add a highlight.

CONS

Since its web only, you have to deal with the filters applied by various security tools. Either get IT to whitelist or you will have trouble. You can use it on your phone browser, but not as easy on the small screen

Eldar

E-Learning, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2022

Kapwing can save you time with adding video subtitles

Kapwing has potential, and its feels the team of it is working on it with love and I believe its can get better In any way it can save you significant time in positioning the subtitles in your video and this is my main use with the tool, it is better to edit the video in professional software and use Kapwing as an add-on to the subtitles job.

PROS

*The tool helps to create subtitles for a video automatically, with AI it detects the words of the person in the video and writes what he is saying, and it can be done with several languages including automatic translation into a different language from the one heard in the video. but you still have to check the subtitles boxes and fix the mistakes of the AI, any way it saves you time with the subtitles placing job on the video timeline. *when you export a video it optimizes nicely the file size. *you can download and upload srt file easily and apply it to the video.

CONS

*There are still some bugs especially with long videos you can suffer from not saving work with the subtitles or some subtitle parts that just disappear and it can cause double work, until it fixes I protect my work with downloading the srt file and upload it. *Sometimes the editing tools there feel basic and messy compared to the familiar editing software, it is difficult to cut a specific in your video.

Robin

Photography, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

AN EARLY REVIEW OF KAPWING

I use it primarily to create versions of my original photographs to suit Instagram's aspect ratio limitations without undesirable cropping. I am retired from business and so Kapwing's free option is very important to me - It enables me to remain creative. Kapwing technical support and response is very good and the user feels that they care and that you are not abandoned after they have created their software as is the case with some app developers.

PROS

I particularly like its straightforward interface and that also that my images are not spoilt by Kapwing credits - In gratitude I always credit #kapwing on social media and recommend it to others.

CONS

It can be a bit clunky when uploading an image and Tool Tips would make it much easier. My learning curve has mostly been by experiment! After uploading an image it often doesn't automatically show for selection in my Workspace and consequently can be difficult to find.

Reasons for switching to Kapwing

I hate having advertising attached to my images - It's up to me and me alone who I choose to promote! Also, the methods were tedious - I have a desktop Mac as well as iPhone and iPad but do all my creative 'work' on my desktop. I use Flume which allows me to post to Instagram directly from my 27-inch desktop. Why would I want to fiddle about on a small screen?

Nathan

Internet, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed March 2023

Waste of Money Doesn't Work and No Refunds

It was terrible. I bought the software to help increase my productivity and output a better product.That was further from the reality. I wasted an entire day and never got a final product. When I purchased another product and completed everything within an hour.

PROS

The silence remover and the audio enhancer

CONS

How nothing worked and was never able to export my project.

Reason for choosing Kapwing

It had an all in one ability.

Pradip

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Top Web App for video editing

It's been really fun to work with Kapwing and the support has been really great. I have been able to create videos that have been really appreciated very well.

PROS

Availability of features, access, ease of use, voice to text, and animated graphics.

CONS

I have had this product for two years and I have not found any cons yet.

Anonymous

1 employee

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Kapwing makes simple video tasks even simpler!

My overall experience with Kapwing has been great! I'll definitely use it again for personal projects!

PROS

Kapwing is pure genius. It takes a number of small, easy video tasks, and makes them easier. No need to download software just to reverse or resize a video. This service does it online for free (with a watermark)! These tools include trimming, looping, resizing, reversing, rotating, and converting video, among other functions. I used Kapwing once when I needed to reverse a video for a visual effect. After looking through the basic video editing software I had installed on my computer and finding that none had the feature, I tried Kapwing and it worked like a charm.

CONS

As stated above, you have to endure a watermark unless you want to pay for the service. That being said, it's a small price to pay for such a great service! Furthermore, the creators really do deserve to get paid for their work.

Maria

E-Learning, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

So Grateful!

I am very grateful for Kapwing because I'm a teacher that is now doing e-Learning in response to COVID-19. This site helps me to make succinct and usable videos to teach my students. I look forward to getting more familiar with the software so that I can do even more to help my children continue to learn. Thank you so much!!

PROS

Unlike other free online video software that I've used, I was able to cut material in the middle of the video and not just at either end. I also love the up and down arrow function to indicate the exact moment in the video to make an edit. It allows me to be very accurate.

CONS

Once I clicked "done" after editing and watched the video, I wanted to make a couple changes. But it took me a long time to figure out how to get back to the editing page. After trying several buttons, I realized I needed to go to "trimmed" under the "video" title. It also might be helpful to put a title over a button when your mouse hovers over it. I'm not sure what "expand padding" means or what some of the picture icons do. If there's a one or two word explanation that pops up, that would be helpful. Also, the YouTube to Mp3 converter that your website links to sometimes opens up a pornography webpage.

Sarah

Investment Management, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

The ultimate social media toolkit

My experience with Kapwing has grown from strength to strength as the product has added more features and functionality, making the work I do in social media management so much easier.

PROS

Kapwing provides all the essential tools for creating engaging social media content, in one place. The most helpful tool within the product for me has been the resizing tool, which allows me to optimize the crop of my content for different platforms. It also gives me the option to export in GIF or MP4 for video-based content which saves me so many additional steps to export in other tools.

CONS

There are SO many different features, sometimes you have to look a little longer to find what you are looking for.

Reasons for switching to Kapwing

nicer user interface, so many fewer steps to get the same outcomes, great support content from kapwing

Davide

Sports, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2020

Terrible on site experience and CS experience

I would call this a 0/10 I have extensive experience with tech. I tried using their product, it would not load my videos, when it finally did the caption service did not work. I canceled within 2 hours and asked for a refund. I was denied one (this is illegal). i did not care about the 27 dollars, as a matter of fact I even offered to donate $100 toa. charity of their choice and send a receipt, but they never answered. I am writing this review not because of the $27 but because their product failed and they refused to take ownership and give me a refund. This is terrible CS and user experience. There are far better options, one of them is veed.io

PROS

Nothing to like, justa. terrible experience.

CONS

I tried using the software for captions. There were so many glitches and it wasted me 2 hours of my time

Geoff

Human Resources, 2-10 employees

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Wonderful resource

Brilliant. There was a problem with the online conversion to create the downloadable version. Ugh. It probably wasn't even an issue that originated with Kapwing's server...these technical glitches happen for all sorts of reasons. I did initially feel that I might have lost absolutely everything. But I sent a note to Kapwing and had a delightful response almost immediately. [SENSITIVE CONTENT HIDDEN] had resurrected my file, converted it for download, and it was ready for me to use. That was, to me, a 10 out of 10 customer experience. I take my hat off to the company and its software.

PROS

I had a video project underway and I required text on top of the moving images. I first tried the Kapwing option and I was so impressed I didn't need to switch over to an alternative. I didn't need to read a manual - the software was intuitive and everything worked very smoothly. The end result was very visually pleasing and had complete accuracy in the intended transition points, text size, colour and placement. I was thrilled.

CONS

I had no issues whatsoever, and nothing came to mind regarding additional features to request.

Rosa Irene

Graphic Design, 1 employee

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

My experience with Kapwing

I used it once to loop a video that I needed ASAP, had no access to more professional tools like PS so had to search for a software that I could use online to get express results. Got me out of the hurry and I loved everything about it, except for the price. However, it is still useful and you can still download the result for free if you don´t mind the watermark.

PROS

*Super easy and fast to use if you want to edit your images or videos. *Offers multiple options like creating a gift out of a bunch of images, editing the speed of a video or looping one. *No need for any kind of professional, not even semi-professional, knowledge. It is as easy as following steps, the interface and instructions are super clear and friendly. *No need to download software, you can use it all online *You can use it for free, with a watermark in your final result. But the watermark is cute.

CONS

*The only con is that you have to pay to get the watermark removed from your videos or images, and it is not that cheap unless you use it a lot and pay the monthly or yearly fee.

Betarik

Computer Software, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed September 2021

Awesome tool

simple animation and video presentation

PROS

Build your visual presentation was never easy until I use this tool. Very easy and straight forward functionality.

CONS

more animation and effect will bring it to a higher level

German

Music, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Love using Kapwing

I edit and convert videos for my social media outlets.

PROS

I can easily edit, convert, make memes and add subtitles to my videos.

CONS

So far I have not found any cons with Kapwing since I've been using it.

Anonymous

51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed January 2022

Kapwing saved my life several times

PROS

I just love Kapwing. It's an easy and cheap way for editing videos for social media - brands and personal use. It's easy to setup, no bureaucracy.

CONS

Sometimes it just bugs itself and you have to find an workaround for what you are making actually works - usually deleting the workspace and creating a new one is enough.

Latrice

Real Estate, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Nice affordable editor

great

PROS

easy to use for me. Theres nothing else to say

CONS

only 5 minute video without watermark for no upgrade account

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