Pumble

RATING:

4.7

(129)

About Pumble

Pumble is a communication management solution that helps businesses interact with members across multiple departments and locations via a unified portal. The platform includes built-in search functionality, which allows users to search past messages, shared documents and other data. Pumble enables enterprises to create private or public digital workplaces with custom descriptions and names to share files and information and collaborate on projects. It offers a variety of features such as web and mobile notifications, tagging, custom channels, API access, drag-and-drop interface, personalized profiles and more. Additionally, administrators can manage user access across multiple groups and view contact details and job roles of members. Pumble lets teams share fi...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Pumble Pricing

Pumble is available to users for free. Please contact Pumble directly for more details.

Free trial: 

Not Available

Free version: 

Available

Unlimited users and chat history

Pumble Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Pumble

1 - 5 of 129 Reviews

User Profile

Arun

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed April 2021

A promising Slack alternative

Given that Pumble is late to the chat software party and there are several Slack clones available it is going to be a hard sell for the team. However, given that it's a no-frills no cost software it's not a bad deal for teams who would like to use it. It's built by the same team that built Clockify is going to give some amount of credibility.

PROS

As of now, Pumble is completely FREE, with no restrictions on the number of users, unlimited chat history, and apps for all major platforms. This commanding for a product that is new to the market.

CONS

The lack of integration to external systems may be a deal-breaker for some but for others, it could be a simple no-nonsense software that gets the job done which is enable seamless communication.

Reason for choosing Pumble

Same reason as what I had put as the Pros

Nigel

Information Technology and Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

FUNCTIONALITY

3

Reviewed February 2022

Pumble - so far so good but short of a few features

PROS

Pumble works well using the features it has. Real time chat works well as does thread and direct messages.

CONS

(Note: using Xubuntu and xfce) No spell correction. Cannot tailor notification sounds. No voice calls, no video calls. "They're coming". Often slows down by end of day (desktop product) and has to be killed and restarted.

Reasons for switching to Pumble

It's ownership. We don;t trust Facebook a bit.

Vendor Response

Hi Nigel, Thank you for your review! Kindly note that we've added one-on-one phone and video calls to our app and are currently working on group calls. The ability to customize notification sound will also be available in the future. And if you are experiencing any performance issues feel free to reach out to our support team at support@pumble.com. Cheers!

Replied July 2022

Errianne

Design, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed April 2021

One of Best Communication App!

We are now using the Pumble daily and it really helps us a lot about communicating with each other. Hoping for more app improvements soon.

PROS

- Very easy to use - 100% FREE - There are threads - You can create private and public channels.

CONS

- Notifications sometimes not working - No change password - No hide for channels and DMs

Reasons for switching to Pumble

Ringcentral has a limit of 100 accounts in its free version.

Vendor Response

Hi Errianne, Thank you so much for your feedback and we are glad that you like our application. Would you mind reaching us at support@pumble.com and provide more details about the issues that you have mentioned, we will be happy to help?

Replied September 2021

Daoud

Information Technology and Services, 2-10 employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed May 2021

Its Something we need for projects - A shared place to communicate instead of Instant messaging...

I love the simplicity and usability...

PROS

I started using it in a few minutes, the User interface was straight-forward enough to start using the Pumble in minutes...

CONS

I think the colors need to be colors that can be modified to be easier on the eyes...

Reason for choosing Pumble

Pricing...

Reasons for switching to Pumble

I need something free for the time being, I am Our project is just starting up... we can use the boost... I don't mind paying in the future...

Tijana

Computer Software, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Great support

Very satisfied

PROS

Things I liked the most is actually communication with support team. Whenever I found some room for improvements, I communicated with support team and they mostly had in plan to improve such suggestions or they actually put it as a request and planned it for development. They also informed me they have an update with my request implemented and asked me to give a feedback. Engaging users is very important for product development.

CONS

I really can't think of any at the moment.

Reasons for switching to Pumble

Because of free chat history which Pumble has as a starter