--- title: "Pumble Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Pumble. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Pumble is a good fit for you!" source_url: "https://www.softwareadvice.com/collaboration/pumble-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Team Management Software](https://www.softwareadvice.com/project-management/team-management-comparison/) / [Pumble](https://www.softwareadvice.com/collaboration/pumble-profile/) / Pumble Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/collaboration/pumble-profile/) Reviews [Alternatives](https://www.softwareadvice.com/collaboration/pumble-profile/alternatives/) # Pumble User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 234 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.6/5 - Value for money: 4.6/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 163 reviews (70%) - 4 stars: 63 reviews (27%) - 3 stars: 7 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (0%) ### Most mentioned pros - Its core promise is to offer a capable messaging platform with unlimited users, messages, and message history on its free plan, making it an attractive option for startups, non-profits, and large teams on a tight budget. - This platform allows us to stay connected anywhere we are we have some employees who work remotely in different countries, and they are able to stay up to date with us. - The Pro plan allows you to invite clients, contractors, or partners as "guests" with controlled access to specific channels, facilitating external collaboration. ### Most mentioned cons - Usually, when a thread created or message is sents, the notification is usually not sent to the participant at least in mobile device. - This can make solving unique problems more challenging. While you can share files, the management and preview capabilities are not as robust. - Pumble automatically added our new VA to our #general channel, which we didn't really want, and it turns out you can't make that channel private on the free version. ## Pumble customer reviews Showing reviews 1-25 of 234 (page 1). ### Very useful even at free level. - Overall rating: 5/5 - Reviewer: John T. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good. No buggy crashes. Clean interface. Easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Just like Slack, so transition for users is easy. Full featured even at the free level. Making us fans for when we upgrade. #### Cons Lacking integration with google drive and microsoft onedrive #### Reasons for switching to Pumble Price and commitment. Pumble is just as good as Slack but doiesn't make it finiacially difficult to use as our team grows and works towards a profit. Then we can upgrade and share the profit with Pumble. #### Vendor response Thank you for your amazing feedback John! We are glad to hear your thoughts about Pumble! We will continue to improve our services for our users! Regarding your feedback about the lacking integration, our team is already planning to add Google drive and One drive, you can check the status here: https://pumble.com/integrations I'll also add your vote for this integration for our product teams consideration. Cheers! Replied June 2024 --- ### Very happy with Pumble! - Overall rating: 5/5 - Reviewer: Cherry V. - Verified reviewer: Yes - Industry: Publishing - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We were looking for a low-cost, robust chat and messaging system to use for our small business. Pumble has turned out to be excellent for us and is giving us everything we need. We've used Slack, Teams, and other systems in the past and Pumble is as good as, probably better, than any of those for our needs. We're also now working with a remote VA who we've added to our account. She says it's very easy to use even though she's never come across the product before. We're on the free plan and that's exactly what we need for now. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ease of use. Comprehensive free plan. Can make (most) channels private if you invite a third party like a VA. #### Cons Pumble automatically added our new VA to our #general channel, which we didn't really want, and it turns out you can't make that channel private on the free version. #### Reasons for choosing Pumble Great functionality available on the free plan, and affordable plans for when we need to upgrade. Ease of use, familiar style of interface. #### Reasons for switching to Pumble Cost was too high for our very small business #### Vendor response Hello there, Thanks for the great review! The private channels are also available on the free plans too! Replied October 2025 --- ### Will buy pro if fix notification feature and jira integration - Overall rating: 3/5 - Reviewer: Tung T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 6/10 - No native integration with jira - Notificaiton is usually not working properly, specially when login to PC and mobile simutaneously. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Communication for the team, storage the importance note or document so that the team can searching them easilyh in the feature #### Cons the notification feature is usually msssing across the devices, and team for e.g: - Usually, when a thread created or message is sents, the notification is usually not sent to the participant at least in mobile device. - Try to setting on web, app but it effective. most of time notificaiton feature not work #### Reasons for switching to Pumble affortable price for start up, its good for start #### Vendor response Hello there, Appreciate the review! There is a good chance that you are having issues with notification settings. There is an option to set them in a way where you will be receiving them on mobile phone even if you are online on the PC! Cheers, Replied October 2025 --- ### Pumble: Simple, free, and reliable team communication with room for improvement - Overall rating: 5/5 - Reviewer: João Victor G. - Verified reviewer: Yes - Industry: Online Media - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Pumble is a great communication tool for teams. It is easy to use, reliable, and cost-effective. It still needs improvements in stability and integrations, but for daily use it works very well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really liked that Pumble has a very generous free plan with unlimited users and chat history, plus an intuitive interface that is simple to learn and fast support that makes everything easier for teams. #### Cons What I liked least about Pumble is the lack of many native integrations and the fact that sometimes the app crashes or becomes slow during video calls or when loading large files, which can affect productivity. #### Reasons for switching to Pumble I switched from Discord to Pumble because it offers a more professional environment for teamwork, with unlimited message history, organized channels, and no unnecessary distractions, making it better for productivity. #### Vendor response Thank you for sharing this feedback! We're sorry to hear about the performance issues you've experienced and we would like to hear more about these issues, so please feel free to reach out to our Support team at support@pumble.com. Our team is actively working on improvements and stability and your input is very important. We also appreciate your note on native integration, this helps us better understand where we can expand. Any additional feedback on which integrations you would like to see next is highly appreciated. Replied September 2025 --- ### Simple and Reliable Team Chat Tool - Overall rating: 5/5 - Reviewer: Kanhaiya C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I’ve had a good experience with Pumble. I like how simple and clutter-free it feels, and it gets the job done for team communication without distractions. The only thing I missed at times were more integrations and stronger call features, but for messaging and collaboration, it’s been great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Very clean and intuitive interface, easy to onboard new team members. Fast performance with no noticeable lag in messaging. Good cross-platform availability (desktop, mobile, web). Straightforward notification system, helps avoid missing important updates. Easy file sharing and integrations for day-to-day collaboration. #### Cons Video and audio call features are quite basic. Mobile app sometimes feels slower or less polished than the desktop version. Fewer customization options for notifications and themes. #### Reasons for switching to Pumble I made the switch because Pumble offers unlimited chat history for free, which was a big limitation in Slack. Our team wanted a simpler tool without extra complexity or high subscription costs. We needed a lightweight, distraction-free communication app and Pumble fit that. --- ### Greatest communications platform. - Overall rating: 5/5 - Reviewer: Eli S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been great, specially for me since I need to be on top of all my trainees. It allows me to better communicate with everyone in a timely manner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great communications platform, being able to create group chats helps having a better communication among all employees. The video calls are great to meet with anyone inmediately and do screen sharing. #### Cons When creating chats, if you don't know how to properly use it at the beggining it can be very messy. #### Reasons for switching to Pumble Pumble had better features to offer and a better deal for sure. --- ### HONEST Pumble review!! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I think it really helps to better connect teams- in and out of the office! That is a must as more companies are transitioning to WFH scenarios. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is super similar to other platforms that I've used in the past and that makes me feel like it's easier to get in contact with my team members! #### Cons There truthfully isn't anything that I like about it so far, other than the fact that, it can be a little overwhelming with all the options on the left. But, I like that you can hide some of them if you choose. --- ### “Simple, Secure, and Effective Team Communication” - Overall rating: 5/5 - Reviewer: Alexandru-George C. - Verified reviewer: Yes - Industry: E-Learning - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, a positive experience. Reliable chat, strong security, and responsive customer support. Minor issues don’t outweigh the benefits. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use with almost no learning curve. Chat is fast, organized by channels, and secure. Great for team collaboration #### Cons Occasional bugs and delayed notifications. Limited integrations and not many advanced employee management options. #### Vendor response Hi Alexandru, Thank you for the kind review! We're glad to hear that you find Pumble easy to use and overall brought you positive experience! Regarding the occasional bugs and delayed notifications, can you add more details and reach out to us at support@pumble.com? We'll be more than happy to investigate this further. You can also pass on the integrations and the management options that you are looking for so we can pass it on to my team as a feature suggestion for future consideration. Looking forward to hearing from you there, cheers! Replied November 2025 --- ### Pumble is a must for teams! - Overall rating: 5/5 - Reviewer: John Benedict R. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Its core promise is to offer a capable messaging platform with unlimited users, messages, and message history on its free plan, making it an attractive option for startups, non-profits, and large teams on a tight budget. Overall, it's great and works well on teams! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Features and integrations. Seamless app navigation and simple UI. The paid Pro plan is very competitively priced, adding features like guest accounts, file storage upgrades, and advanced administration tools for a low per-user cost. The Pro plan allows you to invite clients, contractors, or partners as "guests" with controlled access to specific channels, facilitating external collaboration. #### Cons Occasional bugs. Being a newer and smaller player, there are fewer online resources, community forums, and troubleshooting guides compared to the giants. This can make solving unique problems more challenging. While you can share files, the management and preview capabilities are not as robust. The free plan's storage is also limited --- ### best employee communicatioon platfcorm - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. very convenient and very easy to ise. Its very accommodating as well. Newly updated for easy use and convenient #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very easy communication with all of your coworkers in the building without having to use your personal cell phones. Also you are able to get work related messages across the building from one department to the other department without hassle. #### Cons nothing. I think this system is very easy and convenient for anyone who is working in any industry really. Because it csn be useful in any industry. --- ### For the price, unmatched by any other app out there - Overall rating: 4/5 - Reviewer: Eli M. - Verified reviewer: Yes - Industry: Publishing - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall it easily matches, if not bests, its competitors like Slack or Basecamp or others, especially without the heavy subscription fee. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Quick communication with my collaborator, an intuitive interface, ability to chat live while creating, ease of rolling in new coworkers and collaborators. And the price! I also appreciate the suite of other apps they offer, which I discovered thru Pumble. #### Cons Pumble works great in and of itself, but on my M4 Mac, for some reason it's extremely laggy. It takes a long time to start up, and every action goes slowly. I hope they will send an upgrade to fix this. #### Reasons for switching to Pumble Slack cost too much and was on a subscription basis. #### Vendor response Hello there, Thank you for a great review, glad to hear that the app is suiting you! When it comes to the issues on the Mac, you have probably installed build for Intel instead of Apple silicon. Apps for Intel on Apple silicon (M chips) are really slow as they have to be emulated. Cheers! Replied October 2025 --- ### The best communication tool and value for any organization! - Overall rating: 5/5 - Reviewer: Brian K. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Since we have deployed Pumble we have seen communications streamline. Its great to see our internal phone calls decrease so we have more time to pick up external phone calls. Pumble has given all of our team members the ability to feel like we are in the same room even though we are scattered in multiple buildings and some in virtual locations. I can't see operating my business as efficiently without it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ease of use with Pumble. I deployed Pumble 2 years ago and it has gone above and beyond all of my expectations. All of my team members are scattered across acres of property and in some cases are virtual. Pumble has brought the ability for field technicians to use the mobile app and show exactly what they are working on, forward pictures to the parts manager and service advisor for a clear idea of what is needed. The pictures can also be forwarded to the customer so they can have peace of mind knowing the failure has been found and replaced. The time it saves with internal conversations is incredible and the flexibility to share pictures, files and other documents easily with each member is a game changer. Incredible product from front to back. I would not be able to run my business as easily without it. #### Cons The only issue I had was with the alert tone. In a noisy environment, the alert tone was often missed. I contacted support and advised if anything could be done. The Pumble Customer care associate took my request and logged it, advised it would be implemented in a future release thanks to my feedback, contacted me when the update was available and then they added multiple tone styles so each technician could pick what was best for them. I was more impressed that the associate actually created a ticket for it and then reached back out to me when it was eventually added. Its incredible to see that the associate cared enough to communicate my needs to their team and then follow back up with me. Hats off to Pumble and their team! #### Reasons for switching to Pumble I hate to say it, but I came across Pumble by accident. We were previously using Microsoft Teams and we had a login issue that locked me (as the administrator) out of the account for 30 days. Incredibly inconvenient! Then when I was allowed back into my account they switched to a Pay only program. Too much time wasted and I wasn't going to have to worry about having an administrator locked out for a month again. I searched for a few replacements and was introduced to Pumble. Since then, I wouldn't be without it. --- ### Must try - Overall rating: 5/5 - Reviewer: Kimberly L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for free trial - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. There isn't a thing I would say negative. All of my employees will be downloading this platform #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have looked into many messaging platforms for the last year and tried many trials. This app was one that got me hooked right away. Not only is the free platform very useful and easy, but to upgrade and get the max features for only $20 a year is amazing. I highly recommend this app for any business. #### Cons I haven't really ran into anything that I can complain about at the moment. So far, I have no complaint. #### Reasons for choosing Pumble I was googling the best apps to use in a business and this was on the bottom of the list but the last for me to try. Once I tried, I was instantly annoyed that it wasn't the first one that I had tried in the first place. #### Reasons for switching to Pumble I had to pay to use the apps above bc the free trial, once it ran out, it didn't give me access to even send messages any longer. --- ### Pumble Review - Overall rating: 4/5 - Reviewer: Dan Revuel B. - Verified reviewer: Yes - Industry: Investment Management - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it's almost on par with the other chat tools out there. It's easy to use and easy to share files. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use. I can paste GIFs and pictures quickly while chatting with my team and sharing insights. #### Cons There were a lot of moments where I had good internet coverage but when I had a video call with my manager, either we got cut off or we couldn't see each other. #### Vendor response Thank you for the kind review, Dan! Regarding the difficulties you're facing during the video calls, feel free to reach out to our Support Team at support@pumble.com, and we'll be happy to help. Cheers! Replied September 2025 --- ### Great Tool for Communication - Overall rating: 4/5 - Reviewer: Anthony B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience has been good. It has been great to keep in contact with my team and supervisors. It makes real time issues easier to deal with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's easy to use. set up and can be used with multiple browsers plus has an app. Very easy to switch and great for communication. #### Cons The alert system sends many emails even after I opted out. I had to mark it as spam to get them to stop. #### Vendor response Hello there, Thanks for the review! Definitely a strange problem, as we only send the emails for the following: 1) OTP codes, when you request them 2) Few emails after the registration 3) Emails about unread messages, there is an unsubscribe button for this at the bottom of the message Replied October 2025 --- ### Awesome communication platform for freelancers & remote work groups - Overall rating: 5/5 - Reviewer: Carol Leslie v. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been a positive one for the past four years, and I would highly recommend it for remote teams. You never miss a beat with your Project Managers on Pumble #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's a great platform to connect with project managers when you work remotely! I have been using it for four years now! #### Cons I don't have any... If I can be honest, I haven't experienced any cons to complain about. It's overall a great platform. --- ### A practical and reliable tool for teams - Overall rating: 5/5 - Reviewer: Alejandra S. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Pumble has been very positive. It’s a reliable, fast, and easy-to-use tool. Communication with my team is much smoother, and it has helped me save time and better organize projects. I also appreciate the excellent customer support, which is quick and effective. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I liked the most about Pumble is how easy it is to get started. The interface is very intuitive, the chat works seamlessly, and the group collaboration features make team communication much easier. On top of that, the platform feels secure and reliable. #### Cons Overall, the experience has been great. The only thing that could be improved is adding more advanced features to video calls, but for the basics, they work really well. #### Vendor response Hello Perry, Appreciate you taking the time to write such a nice review, we are glad to hear that Pumble is working out for you! Cheers, Replied September 2025 --- ### A Solid Slack Alternative with Room to Grow - Overall rating: 4/5 - Reviewer: Michael J. - Verified reviewer: Yes - Industry: Human Resources - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Pumble has proven to be a reliable and user-friendly team communication tool, especially for small to mid-sized teams. Its clean interface and unlimited message history—even on the free plan—make it a standout choice for budget-conscious organizations. While it lacks some advanced integrations and large-scale video conferencing capabilities, it excels in core communication features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Unlimited message history Easy setup and Slack-like interface Responsive customer support very user friendly and easy to understand platform #### Cons Limited integrations (no native support for Notion, Figma, etc.) No free group calls Search functionality could be improved #### Vendor response Hello Michael, Appreciate you taking the time to leave a good review! Our Team is always working on introducing new integrations so we do hope to see the two that you mentioned come to the app in the future. Cheers! Replied September 2025 --- ### Nice experience! - Overall rating: 5/5 - Reviewer: Francesco M. - Verified reviewer: Yes - Industry: Research - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have used Pumble for three months now, to organise different projects within a small research group. That helped a lot! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pumble is a complete software suite, that has nothing less than other similar tools, although it's free for many functions. #### Cons I did not find any significant glitches at the moment, and ths for me is a very good experience so far. --- ### Pumble is a friendly user - Overall rating: 5/5 - Reviewer: Lord Lincoln O. - Verified reviewer: Yes - Industry: Computer Hardware - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. UI is friendly #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros looks like discord, its UI is very friendly, pumble looks cute hahaha I don't have anything to say #### Cons None so far, everything is good. --- ### Efficient Team Communication with Pumble - Overall rating: 4/5 - Reviewer: Shiva P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Pumble has been positive. It's an excellent tool for enhancing team communication and collaboration, though it could benefit from more project management capabilities. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros I loved the real-time chat and updates, which kept our team on the same page. The mobile access was also a game-changer, allowing us to stay connected on the go. #### Cons The lack of robust project management features was a downside, as we had to use another tool for task tracking and project organization. #### Vendor response Thank you for your feedback Shiva! We are glad to hear your thoughts about Pumble! We will continue to improve our services for our users! Regarding your feedback about the project management features, please share more details on how you want it to work and look for consideration to our team here: https://pumble.com/feedback If it helps, I can also recommend Plaky which is our main project management tool here: https://plaky.com Cheers! Replied June 2024 --- ### The Importance of Key Features in Pumble for Effective Team Collaboration - Overall rating: 4/5 - Reviewer: Antonio K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros User-Friendly Interface: The intuitive and easy-to-navigate interface makes it simple for team members to use, reducing the learning curve and increasing adoption. #### Cons Limited Integrations: While Pumble offers essential collaboration features, it could benefit from more integrations with third-party tools and platforms commonly used in business environments. #### Vendor response Hello Antonio, Thank you for the review. You can always reach out to our Support Team at support@pumble.com for any ideas and suggestions about new integrations. Cheers, Replied September 2024 --- ### A distraction free work chat with loads of features - Overall rating: 4/5 - Reviewer: Nandish R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Keeping social and personal chats off helps create a work-life balance helping both work and life! During office hours, the team is distraction-free with no friends and family messaging. Post office hours, switching off Pumble creates the constraint not to interfere with the personal lives and spaces of team members. The convenience of running it across multiple devices including mobile is a great feature. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros Customizable projects and channels dedicated to each of them helps keep ideas and communications organized. #### Cons Sharing large files via Pumble (say 10 Mb and above is inconvenient and buggy) #### Reasons for choosing Pumble Ease of use, although many integrations were missing, they were not a deal breaker #### Vendor response Hi Nandish! Thank you for your feedback! Cheers! Replied March 2022 --- ### Chat, discuss and share in complete security - Overall rating: 4/5 - Reviewer: Rodrigue N. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered The fact that the service is free is a great advantage, it allows you to quickly familiarize yourself with the tools and services available #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros - Chat on multiple channels with different teams as well as direct private messaging- Share files in a confidential and secure environment in private and public groups- No limit on the number of participants #### Cons It's classic, no significant difference from similar platforms --- ### Efficient Collaboration - A pumble review - Overall rating: 5/5 - Reviewer: Mark Rafael R. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've had a fantastic and efficient experience with Pumble overall. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pumble has completely changed how we communicate as a team! The interface is simple and easy to use, which helps us stay connected effortlessly. With features like threaded chats and file sharing, our work flows much smoother, making us more productive. Creating channels for each project keeps everything neat and organized. I highly recommend it to any group. #### Cons If I had to nitpick, I honestly can't think of any downsides to Pumble. It's been smooth sailing all the way! ## More reviews [Next reviews](https://www.softwareadvice.com/collaboration/pumble-profile/reviews/?page=2) --- Pumble Reviews, Pros and Cons - 2026 Software Advice