All Pumble Reviews

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User Profile

Stephanie

Verified reviewer

Biotechnology, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2022

Love this Slack alternative

I love it.

PROS

Everything, really. I love this tool and am so glad that Clockify nudged me about its creation.

CONS

It can have more functionalities and integrations added, but I know that will come with time so it's just a matter of being patient.

Vendor Response

Hi Stephanie, thank you for taking your time to leave a review! Our team is working hard to add more and more functionalities, so thank you for being patient with us. Here is the link to our roadmap so you can always check what we are working on - https://pumble.com/roadmap. Cheers!

Replied February 2022

Nigel

Information Technology and Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

FUNCTIONALITY

3

Reviewed February 2022

Pumble - so far so good but short of a few features

PROS

Pumble works well using the features it has. Real time chat works well as does thread and direct messages.

CONS

(Note: using Xubuntu and xfce) No spell correction. Cannot tailor notification sounds. No voice calls, no video calls. "They're coming". Often slows down by end of day (desktop product) and has to be killed and restarted.

Reasons for switching to Pumble

It's ownership. We don;t trust Facebook a bit.

Vendor Response

Hi Nigel, Thank you for your review! Kindly note that we've added one-on-one phone and video calls to our app and are currently working on group calls. The ability to customize notification sound will also be available in the future. And if you are experiencing any performance issues feel free to reach out to our support team at support@pumble.com. Cheers!

Replied July 2022

Errianne

Design, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed April 2021

One of Best Communication App!

We are now using the Pumble daily and it really helps us a lot about communicating with each other. Hoping for more app improvements soon.

PROS

- Very easy to use - 100% FREE - There are threads - You can create private and public channels.

CONS

- Notifications sometimes not working - No change password - No hide for channels and DMs

Reasons for switching to Pumble

Ringcentral has a limit of 100 accounts in its free version.

Vendor Response

Hi Errianne, Thank you so much for your feedback and we are glad that you like our application. Would you mind reaching us at support@pumble.com and provide more details about the issues that you have mentioned, we will be happy to help?

Replied September 2021

Daoud

Information Technology and Services, 2-10 employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed May 2021

Its Something we need for projects - A shared place to communicate instead of Instant messaging...

I love the simplicity and usability...

PROS

I started using it in a few minutes, the User interface was straight-forward enough to start using the Pumble in minutes...

CONS

I think the colors need to be colors that can be modified to be easier on the eyes...

Reason for choosing Pumble

Pricing...

Reasons for switching to Pumble

I need something free for the time being, I am Our project is just starting up... we can use the boost... I don't mind paying in the future...

Charbel

Accounting, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Professionalism

Pumble is a formal and well organized software that help the company to communicate easily and remotely.|

PROS

Pumble is a time management software with lots of features.

CONS

Some of the design sometime make the users eyes tiered.

Reason for choosing Pumble

I think Pumble has a high potential for the future.

Reasons for switching to Pumble

I think Pumble has a high potential for the future.

Chavez

Computer Software, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2021

General Ideas for Improvements

I wanna a free and easy way to chat with people I write code with, I didn't wanna go with slack because it's pricy and not worth it.

PROS

It's free and easy to get set up but there are some other things I wanna mention that I don't like, please see below.

CONS

I wanted a dark theme option but there is no setting for that. I wish when I first install It detects that my email is already signed in on my browser and shows me a button or link that says I can continue to the app.

Reasons for switching to Pumble

I wanna something that is a bit more scaled-down but has all the needed features like Video Calls, Calls, File Sending, Channels, Direct Messages.

Tijana

Computer Software, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Great support

Very satisfied

PROS

Things I liked the most is actually communication with support team. Whenever I found some room for improvements, I communicated with support team and they mostly had in plan to improve such suggestions or they actually put it as a request and planned it for development. They also informed me they have an update with my request implemented and asked me to give a feedback. Engaging users is very important for product development.

CONS

I really can't think of any at the moment.

Reasons for switching to Pumble

Because of free chat history which Pumble has as a starter

Julie Anne

Government Administration, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Our Transition from Slack to Pumble

Overall, i find it very easy to use. Same as much as slack. In fact, we migrated everything from slack to pumble now. I do not worry about messages being deleted anymore. :-)

PROS

It doesn't have a limit on message and files history compared to slack. This is what matter's most to me as I really would love to review messages from time to time to check message threads.

CONS

I think the fact that we've been really used to using slack.

Reasons for switching to Pumble

As mentioned, our message and file threads are limited in Slack.

Meaghan

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

3

Reviewed May 2021

Love this!

Has been such an ease. Favorite features: Do not disturb mode, editing messages, tagging people, emoji reactions

PROS

I love that we can keep convos about clients on separate threads to keep organized!

CONS

It doesnt have a GIF keyboard :( I usually copy and paste reaction GIFs for team shoutouts and things like that but you have to open the “file” first to see it move.

Reasons for switching to Pumble

So we could have more organized threads and get communication off our personal phone numbers.

Belal

Media Production, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Very Exciting app

I'm new in it and it looks like very exciting to use and to still using it .

PROS

Because of it's free and easy to use also it can organize my work.

CONS

- Friendly usage - Lots of features - Fast and easy

Reason for choosing Pumble

- it's free - has a lot of great features - time management - very fast and easy to use

Reasons for switching to Pumble

because slack is too expensive and didn't have the features that I need like here

Ondřej

Information Services, 11-50 employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2021

Review

I am a leader of team of 8 people. We are all working remotely so we need a place where we can chat together. We moved to Pumble from Slack and we are very satysfied with the app. Everything is fast and easy.

PROS

UI a UX of the app is awesome. Mostly because it is so similiar to Slack so if you are satisfied with Slack then you will also like Pumble.

CONS

Dark mode is necessary. I would like to have Pumble all in black.

Reasons for switching to Pumble

We were using free version of Slack where the amount of messages are limited.

Anonymous

51-200 employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2021

Great for starters

We tried to use it because it doesn't delete the messages as Slack does using its free trial.

PROS

It's encapsulated. The privacy is excellent.

CONS

You have to invite people to join channels.

Reason for choosing Pumble

Easy to use, to set up, and for conserving the messages history.

Alex

Computer Games, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed July 2022

An affordable and near feature-complete business messaging app

PROS

The lack of a need for an account by just using email invite codes that are remembered by your browser is very well done feature that I would welcome in many other apps. Furthermore, the chat features are well done and in particular the thread functionality is very well organized with helpful menus for threads you are in. Also, the free version of the file sharing limits are not at all restrictive, which was a pleasant surprise.

CONS

There is an annoying bug in the desktop browser version where if you have a channel open while you receive a notification in it, the notification stays until you go to another channel and then reopen the current channel, as opposed to going away right away (because you are in the channel and thus you see the notification right away). Also, its file preview could support more common video and audio file formats like .mkv, and a "Reply" button in text channels a la Discord or Slack would be nice.

Vendor Response

Hi Alex, Thank you for your review. I've forwarded your feedback to the team for consideration for future updates of the app. Please do not hesitate to reach out to our support team directly at support@pumble.com. Cheers!

Replied July 2022

Anonymous

1,001-5,000 employees

Used daily for less than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Glad we made the switch from Slack

PROS

We’ve been using Pumble since it launched. Our team is amazed at how responsive their support team is. They’re continuously updating the software, and they really take on customer feedback. This was VERY important to us. We’re pleased to have such a great Slack alternative for less $. We transitioned from their Free plan, to Pro, and now finally to Server.

CONS

There were a few teething issues in the very beginning that have since been resolved.

Paulo Alves

Architecture & Planning, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2022

Fantastic, but needs some tweaking

PROS

It's free and easy to understand. No difficulty for all our team members

CONS

lack of tools for integration with other services. As well as lack of video calls or group calls

Vendor Response

Hi Paulo, Thank you for your review! Kindly note that we've added one-on-one phone and video calls to our app and are currently working on group calls. Cheers!

Replied July 2022

Lesley

Marketing and Advertising, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Amazing communication platform

The overall app is great for all communications purposes.

PROS

I enjoy all the features of the game. It's easy and convenient and makes communication much better for everyone.

CONS

Please create an app version for android phones that do not have access to Google Play Store or the iStore feature to download from.

Ali

Automotive, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE