--- title: "Pumble Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Pumble. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Pumble is a good fit for you!" source_url: "https://www.softwareadvice.com/collaboration/pumble-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Team Management Software](https://www.softwareadvice.com/project-management/team-management-comparison/) / [Pumble](https://www.softwareadvice.com/collaboration/pumble-profile/) / Pumble Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/collaboration/pumble-profile/) Reviews [Alternatives](https://www.softwareadvice.com/collaboration/pumble-profile/alternatives/) # Pumble User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 234 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.6/5 - Value for money: 4.6/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 163 reviews (70%) - 4 stars: 63 reviews (27%) - 3 stars: 7 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (0%) ### Most mentioned pros - This platform allows us to stay connected anywhere we are we have some employees who work remotely in different countries, and they are able to stay up to date with us. - Its core promise is to offer a capable messaging platform with unlimited users, messages, and message history on its free plan, making it an attractive option for startups, non-profits, and large teams on a tight budget. - The Pro plan allows you to invite clients, contractors, or partners as "guests" with controlled access to specific channels, facilitating external collaboration. ### Most mentioned cons - Usually, when a thread created or message is sents, the notification is usually not sent to the participant at least in mobile device. - This can make solving unique problems more challenging. While you can share files, the management and preview capabilities are not as robust. - Pumble automatically added our new VA to our #general channel, which we didn't really want, and it turns out you can't make that channel private on the free version. ## Pumble customer reviews Showing reviews 1-25 of 234 (page 1). ### Very useful even at free level. - Overall rating: 5/5 - Reviewer: John T. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good. No buggy crashes. Clean interface. Easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Just like Slack, so transition for users is easy. Full featured even at the free level. Making us fans for when we upgrade. #### Cons Lacking integration with google drive and microsoft onedrive #### Reasons for switching to Pumble Price and commitment. Pumble is just as good as Slack but doiesn't make it finiacially difficult to use as our team grows and works towards a profit. Then we can upgrade and share the profit with Pumble. #### Vendor response Thank you for your amazing feedback John! We are glad to hear your thoughts about Pumble! We will continue to improve our services for our users! Regarding your feedback about the lacking integration, our team is already planning to add Google drive and One drive, you can check the status here: https://pumble.com/integrations I'll also add your vote for this integration for our product teams consideration. Cheers! Replied June 2024 --- ### Very happy with Pumble! - Overall rating: 5/5 - Reviewer: Cherry V. - Verified reviewer: Yes - Industry: Publishing - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We were looking for a low-cost, robust chat and messaging system to use for our small business. Pumble has turned out to be excellent for us and is giving us everything we need. We've used Slack, Teams, and other systems in the past and Pumble is as good as, probably better, than any of those for our needs. We're also now working with a remote VA who we've added to our account. She says it's very easy to use even though she's never come across the product before. We're on the free plan and that's exactly what we need for now. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ease of use. Comprehensive free plan. Can make (most) channels private if you invite a third party like a VA. #### Cons Pumble automatically added our new VA to our #general channel, which we didn't really want, and it turns out you can't make that channel private on the free version. #### Reasons for choosing Pumble Great functionality available on the free plan, and affordable plans for when we need to upgrade. Ease of use, familiar style of interface. #### Reasons for switching to Pumble Cost was too high for our very small business #### Vendor response Hello there, Thanks for the great review! The private channels are also available on the free plans too! Replied October 2025 --- ### Will buy pro if fix notification feature and jira integration - Overall rating: 3/5 - Reviewer: Tung T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 6/10 - No native integration with jira - Notificaiton is usually not working properly, specially when login to PC and mobile simutaneously. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Communication for the team, storage the importance note or document so that the team can searching them easilyh in the feature #### Cons the notification feature is usually msssing across the devices, and team for e.g: - Usually, when a thread created or message is sents, the notification is usually not sent to the participant at least in mobile device. - Try to setting on web, app but it effective. most of time notificaiton feature not work #### Reasons for switching to Pumble affortable price for start up, its good for start #### Vendor response Hello there, Appreciate the review! There is a good chance that you are having issues with notification settings. There is an option to set them in a way where you will be receiving them on mobile phone even if you are online on the PC! Cheers, Replied October 2025 --- ### Pumble: Simple, free, and reliable team communication with room for improvement - Overall rating: 5/5 - Reviewer: João Victor G. - Verified reviewer: Yes - Industry: Online Media - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Pumble is a great communication tool for teams. It is easy to use, reliable, and cost-effective. It still needs improvements in stability and integrations, but for daily use it works very well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really liked that Pumble has a very generous free plan with unlimited users and chat history, plus an intuitive interface that is simple to learn and fast support that makes everything easier for teams. #### Cons What I liked least about Pumble is the lack of many native integrations and the fact that sometimes the app crashes or becomes slow during video calls or when loading large files, which can affect productivity. #### Reasons for switching to Pumble I switched from Discord to Pumble because it offers a more professional environment for teamwork, with unlimited message history, organized channels, and no unnecessary distractions, making it better for productivity. #### Vendor response Thank you for sharing this feedback! We're sorry to hear about the performance issues you've experienced and we would like to hear more about these issues, so please feel free to reach out to our Support team at support@pumble.com. Our team is actively working on improvements and stability and your input is very important. We also appreciate your note on native integration, this helps us better understand where we can expand. Any additional feedback on which integrations you would like to see next is highly appreciated. Replied September 2025 --- ### Simple and Reliable Team Chat Tool - Overall rating: 5/5 - Reviewer: Kanhaiya C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I’ve had a good experience with Pumble. I like how simple and clutter-free it feels, and it gets the job done for team communication without distractions. The only thing I missed at times were more integrations and stronger call features, but for messaging and collaboration, it’s been great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Very clean and intuitive interface, easy to onboard new team members. Fast performance with no noticeable lag in messaging. Good cross-platform availability (desktop, mobile, web). Straightforward notification system, helps avoid missing important updates. Easy file sharing and integrations for day-to-day collaboration. #### Cons Video and audio call features are quite basic. Mobile app sometimes feels slower or less polished than the desktop version. Fewer customization options for notifications and themes. #### Reasons for switching to Pumble I made the switch because Pumble offers unlimited chat history for free, which was a big limitation in Slack. Our team wanted a simpler tool without extra complexity or high subscription costs. We needed a lightweight, distraction-free communication app and Pumble fit that. --- ### Greatest communications platform. - Overall rating: 5/5 - Reviewer: Eli S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been great, specially for me since I need to be on top of all my trainees. It allows me to better communicate with everyone in a timely manner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great communications platform, being able to create group chats helps having a better communication among all employees. The video calls are great to meet with anyone inmediately and do screen sharing. #### Cons When creating chats, if you don't know how to properly use it at the beggining it can be very messy. #### Reasons for switching to Pumble Pumble had better features to offer and a better deal for sure. --- ### HONEST Pumble review!! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I think it really helps to better connect teams- in and out of the office! That is a must as more companies are transitioning to WFH scenarios. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is super similar to other platforms that I've used in the past and that makes me feel like it's easier to get in contact with my team members! #### Cons There truthfully isn't anything that I like about it so far, other than the fact that, it can be a little overwhelming with all the options on the left. But, I like that you can hide some of them if you choose. --- ### Pumble is a must for teams! - Overall rating: 5/5 - Reviewer: John Benedict R. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Its core promise is to offer a capable messaging platform with unlimited users, messages, and message history on its free plan, making it an attractive option for startups, non-profits, and large teams on a tight budget. Overall, it's great and works well on teams! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Features and integrations. Seamless app navigation and simple UI. The paid Pro plan is very competitively priced, adding features like guest accounts, file storage upgrades, and advanced administration tools for a low per-user cost. The Pro plan allows you to invite clients, contractors, or partners as "guests" with controlled access to specific channels, facilitating external collaboration. #### Cons Occasional bugs. Being a newer and smaller player, there are fewer online resources, community forums, and troubleshooting guides compared to the giants. This can make solving unique problems more challenging. While you can share files, the management and preview capabilities are not as robust. The free plan's storage is also limited --- ### “Simple, Secure, and Effective Team Communication” - Overall rating: 5/5 - Reviewer: Alexandru-George C. - Verified reviewer: Yes - Industry: E-Learning - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, a positive experience. Reliable chat, strong security, and responsive customer support. Minor issues don’t outweigh the benefits. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use with almost no learning curve. Chat is fast, organized by channels, and secure. Great for team collaboration #### Cons Occasional bugs and delayed notifications. Limited integrations and not many advanced employee management options. #### Vendor response Hi Alexandru, Thank you for the kind review! We're glad to hear that you find Pumble easy to use and overall brought you positive experience! Regarding the occasional bugs and delayed notifications, can you add more details and reach out to us at support@pumble.com? We'll be more than happy to investigate this further. You can also pass on the integrations and the management options that you are looking for so we can pass it on to my team as a feature suggestion for future consideration. Looking forward to hearing from you there, cheers! Replied November 2025 --- ### best employee communicatioon platfcorm - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. very convenient and very easy to ise. Its very accommodating as well. Newly updated for easy use and convenient #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very easy communication with all of your coworkers in the building without having to use your personal cell phones. Also you are able to get work related messages across the building from one department to the other department without hassle. #### Cons nothing. I think this system is very easy and convenient for anyone who is working in any industry really. Because it csn be useful in any industry. --- ### Pidgin & Slack Alternative That Doesn’t Break the Bank - Overall rating: 5/5 - Reviewer: Pramod V. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Absolutely loving it !! You dont lose your old conversations as its way better than slack and pidgin #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pumble is simple chat app and its so user friendly , easy and comfortable in use. I am a BIG FAN of it now. #### Cons 1. Thread chats are NOT appealing and it gets lost if you dont follow up. 2. Push Notifications and pop-ups are not forceful enough. #### Reasons for switching to Pumble Switched because i changed my job and pumble is used here #### Vendor response Hello Pramod, Thanks for the great review and feedback! We made sure to forward your message to our Product team for future improvements. Cheers, Replied September 2025 --- ### Seamless Experience with Pumble - Overall rating: 5/5 - Reviewer: HEIVERICH STAR C. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used daily for free trial - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Pumble has been great—I really love it. The platform is very user-friendly, and I didn’t have a hard time navigating through its features #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really love using Pumble. It’s very easy to use, packed with helpful features, and I didn’t have a hard time navigating it at all #### Cons I honestly did not find anything to dislike about Pumble. Everything worked smoothly and met my expectations. #### Reasons for switching to Pumble Our workplace will be closing, and operations will no longer continue after the final scheduled day. We kindly ask everyone to settle all pending matters before the closure. Thank you for your cooperation, understanding, and support during this transition. --- ### Pumble Review - Overall rating: 4/5 - Reviewer: Moiz S. - Verified reviewer: Yes - Industry: Higher Education - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I am happy with the product. It is an affordable communications platform for my organization. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The software ports data from slack very easily. The ui is similar to slack as well, supporting the transition. The notification sound sounds nice. #### Cons I would appreciate a 'catch up' or ICYMI function that Slack and Discord has, respectively. Side menu could be less cluttered. #### Reasons for switching to Pumble The product was too expensive for my organization. #### Vendor response Thank you for the kind review, Moiz! Your feedback regarding the 'Catch up' / ICYMI function has been shared with the team for future consideration. Cheers! Replied September 2025 --- ### Best collaboration app for small businesses, startups, and networking professionals - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Love it, and have introduced dozens of other professionals to use the free version for their small businesses/sole proprietorships. Pumble helps the multi passionate professionals to compartmentalize and methodically approach the notifications that often invade our screens. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has channels so I can prioritize which topics are urgent to ME. I also like that it does not have an algorithm or ads like Facebook. #### Cons The cost. I would like to see a more tiered pricing style that supports small businesses of 10 of smaller. The larger companies are more capable of absorbing the cost per seat. #### Reasons for choosing Pumble Slack was far too expensive for such a small group. We do not work for the same company; we are independent business owners who collaborate via Pumble. --- ### Pumble as affordable slack - Overall rating: 3/5 - Reviewer: Tom H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's cheaper slack and sometimes it's kinda buggy, but overall it is becomes better and better. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 3/5 #### Pros It provides some of the most important features from slack. Channels with real time chat, calls, file sharing, mentions etc. and it has good security standards #### Cons Some things do not work as expected. It's getting better over time. When we first started, mobile notifications had common delay. Now it's seems to be fine, but calls on the other hand are not. It is difficult to establish connection (3-5 times) and sometimes it is just easier to switch to meet. There is no a lot of integrations and this is something that we would rly like (example YouTrack, Circle Ci, Figma etc). Also one of the biggest problems is that slack has integrations between servers and this can become for some to much to handle as we cooperate with couple different teams that are using slack. If there would be possibility to connect with people from slack via pumble then I would change my recommendation for pumble to 9 #### Reasons for choosing Pumble We decided to go with pumble cos of security-encryption and price. #### Reasons for switching to Pumble Price of the slack is rly heigh, but on the other hand it allows integration between servers --- ### More people should be using this! - Overall rating: 5/5 - Reviewer: Jess B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. If you’re a new business needed to communicate with a number of people, this app is the answer and I feel more people should know about it. Other competitors are charging extortionate rates for similar products and it makes absolutely no sense why everyone isn’t just using this. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s honestly changed the way I do business with clients - for anyone who’s working with a number of clients in any industry you generally don’t want to always give out your number or rely on common instant message platforms (especially if you want to try and switch off in the evenings) it’s been an absolute game changer for me being able to add all of my clients in and chat to them 1-2-1 at all times #### Cons I find a lot of my clients get confused during the set up - when I send them an invite they’ll often create their own workspace when I instruct them to join mine. So maybe the joining could be a bit more straight forward from that sense #### Reasons for switching to Pumble Slack was extortionate and I coach hundreds of clients so it would cost me an absolute fortune to simply be able to communicate with them (which makes no sense to me when things like WhatsApp are free) --- ### Use Pumble, not Slack - Overall rating: 4/5 - Reviewer: Ryan V. - Verified reviewer: Yes - Industry: Computer Games - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's basically Slack, but better. And the paid option is sensibly priced, so that's fantastic too. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Pumble is easy to use - if you've used Slack, you already know everything you need to about Pumble. But, crucially, Pumble allows unlimited message history in the free version. This is a crippling restriction of Slack, and the main reason I switched from Slack to Pumble. #### Cons Pumble's search feature is not great, and requires basically knowing exactly what whole word terms you're searching for. Partial words won't get you anywhere. #### Reasons for choosing Pumble Discord's file limitation was too restrictive, and Skype is hard to organize multiple conversations and also has a really bad search/message history feature. #### Reasons for switching to Pumble Slack's limited message history was too restrictive. --- ### Side A is really good. Side B needs some work - Overall rating: 4/5 - Reviewer: Terry D. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Meh. It is not as intuitive as I thought it would be and it has been cumbersome for some of my group members to use. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros Getting started with Pumble was easy. I love being able to organize threads by theme, use tags, and tag the group or segments there-in. I also like the options for adding reactions in the chat threads. #### Cons Editable posts: a no-brainer, must-have, basic capability. Also need to be able to move threads to more appropriate topic. Did I mention that posts need to be editable? I created a specialized subgroup in our membership and now can't find it. #### Reasons for choosing Pumble For what I needed the others cost too much. #### Vendor response Hello Terry, Thanks for the review! The posts by default can be edited by the person who has posted a message in a channel/direct message. Would you mind letting us know a little bit more about this by reaching out to the Support team at support@pumble.com. Cheers, Replied September 2025 --- ### Pumble is like the new whats app - Overall rating: 5/5 - Reviewer: nicole b. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros how easy it is to go thru pumble and mange day to day things inside. fixes bug issues in a timely manner as well #### Cons customer support sometimes takes a bit to get back to your and there's sometimes run arounds with issues --- ### Not a great experience - Overall rating: 1/5 - Reviewer: Satej B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros It is similar to other competitor apps UI-wise so it's quite intuitive to use. I am able to do most of the things that other apps support. #### Cons Lots of bugs like duplicate messages seen intermittently. Also lacks a lot of features compared to other competitor platforms. #### Vendor response Thank you for your honest review, Sajet! It helps us improve Pumble and deliver a better experience for everyone. Regarding the bugs you're experiencing, feel free to contact us at support@pumble.com - we'll be more than happy to assist you! Cheers! Replied November 2025 --- ### Excellent Communication - Overall rating: 5/5 - Reviewer: Leia T. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I can easily communicate with my friends. Video calls are also a helpful tool for communicating with them. The app is overall easy and extremely useful. #### Cons There aren't any. I love everything about the app so I really don't have anything bad to say about it. --- ### Excellent business resource and a Collaborative Tool - Overall rating: 5/5 - Reviewer: krishna S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered It is the best app to communicate with the team working with a big force. I am talking about the ease and rapid response here. When my organisation introduces Pumble we were like wow and we learned using Pumble from day one it gets on board it's that easy. I will surely recommend Pumble to everyone out there facing difficulties in communicating with the team. I loved it. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It's simplicity & easiness which you feel using this app and its some features like creating channel, groups, All DMs, thread feature is something which I like the most, This app is something you can't ask for more. Team communication got easier, we can see whether the person is active or not. Any type of file sharing is easier. It can be installed on both phone and the system. We can save notes by sending the documents or credentials to ourselves. like the chat user interface. love the channel sidebar. Simple and effective. #### Cons It should show the history or a text if the message is deleted by somebody, It gets difficult to find what message is deleted by whom in the group. #### Vendor response Thank you for your amazing review Krishna! We are glad to hear that you're enjoying Pumble and we will continue to improve our services for our users! We will gladly forward your feedback about deletion history to our Product team in order for them to consider it for future upgrades. Feel free to reach to our Support team if you have any additional suggestions, so they can forward it further as well. You can reach them to support@pumble.com Cheers! Replied August 2022 --- ### A distraction free work chat with loads of features - Overall rating: 4/5 - Reviewer: Nandish R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Keeping social and personal chats off helps create a work-life balance helping both work and life! During office hours, the team is distraction-free with no friends and family messaging. Post office hours, switching off Pumble creates the constraint not to interfere with the personal lives and spaces of team members. The convenience of running it across multiple devices including mobile is a great feature. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros Customizable projects and channels dedicated to each of them helps keep ideas and communications organized. #### Cons Sharing large files via Pumble (say 10 Mb and above is inconvenient and buggy) #### Reasons for choosing Pumble Ease of use, although many integrations were missing, they were not a deal breaker #### Vendor response Hi Nandish! Thank you for your feedback! Cheers! Replied March 2022 --- ### Chat, discuss and share in complete security - Overall rating: 4/5 - Reviewer: Rodrigue N. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered The fact that the service is free is a great advantage, it allows you to quickly familiarize yourself with the tools and services available #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros - Chat on multiple channels with different teams as well as direct private messaging- Share files in a confidential and secure environment in private and public groups- No limit on the number of participants #### Cons It's classic, no significant difference from similar platforms --- ### Efficient Collaboration - A pumble review - Overall rating: 5/5 - Reviewer: Mark Rafael R. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've had a fantastic and efficient experience with Pumble overall. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pumble has completely changed how we communicate as a team! The interface is simple and easy to use, which helps us stay connected effortlessly. With features like threaded chats and file sharing, our work flows much smoother, making us more productive. Creating channels for each project keeps everything neat and organized. I highly recommend it to any group. #### Cons If I had to nitpick, I honestly can't think of any downsides to Pumble. It's been smooth sailing all the way! ## More reviews [Next reviews](https://www.softwareadvice.com/collaboration/pumble-profile/reviews/?page=2) --- Pumble Reviews, Pros and Cons - 2026 Software Advice