All Ruttl Reviews
1-25 of 33 Reviews
Sort by
Joe
Verified reviewer
Internet, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Best App for Getting Feedback on Live Websites
I love the clean and modern design, which is a joy to use and boosts my image with my clients. I like that my clients have been able to use it with almost no instruction... but there has been some confusion from my clients on how to do a few things, for example, to find and work off the latest revision. Also, there was a time where I didn't get any notifications that my client made comments... but I believe that was rectified.
PROSHas all the features needed to collaborate with clients on web design, including point and click to add comments on live website elements. Clients can collaborate as guests, but get more features if they login. As an agency, it can be white-labeled with a custom domain. As actual website revisions are made, ruttl can add revisions so that clients are commenting on the latest revision, not an outdated website.
CONSIt's new, so some of the features are still getting worked out. But ruttl has been fast to acknowledge and usually fix any issues. I believe it's getting mature.
Reason for choosing Ruttl
Way cheaper, better looks, more targeted at exactly what I need, which is website design review & collaboration.
Reasons for switching to Ruttl
Markup.io is still developing, slowly. ruttl has the live edit feature and a few more features than markup.io. And it feels like ruttl is developing quickly and has an active, fast-moving, serious team behind it.
Stephen
Verified reviewer
Textiles, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2021
Very Promissing But Not Great As of Now
I started to try it after I bought it 2 months ago. Guest now can comment via your sharable link without needing to sign up. It's a good thing. While they need to register their accounts on Ruttl when they want to save their editing. Sync is realtime, I can see comments from guests or collaborators. But it's also buggy as of now. I hope they can address it soon. One more thing, if they can add multiple translations and get rid of direct Google API, it would be great.
PROS- Modern and Clean UI - Easy-to-use UX and guide tour - Live site editing feature
CONS- Not working on Firefox, always loading. Then I have to use Chrome - Sometimes the inspect tool would choose wrong tag, then editing wouldn't work - Buggy: - It can't handle some special elements for example "Back to Top" button, the comment box will be covered by your OS status bar when you click it. - Replace Image often not working, sometime it will leave blank after you set a image. And it seems that SVG/WebP even PNG images are not well supported yet. - It seems that Ruttl relys on Google's API, so it's almost impossible to use in China.
Reason for choosing Ruttl
Promissing product with clean and modern UI. I am afraid of Markup.io may start to switch to monthly suscription. So I got Ruttl as a backup.
Reasons for switching to Ruttl
Picter is mostly a visual review tool that I purchased half a year ago. It has a pen tool which is great. But the development is slow and it's mainly for images and videos. So I decided to switch to other tools. Ruttl came to my eyes 2 months ago. It seems that it has a wonderful team and they don't reply on it so much to survive because it's a side project. This could be a good thing or a bad thing.
Anonymous
1 employee
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2021
Feels not ready yet
I like the modern and simple design of Ruttl and the features that make it easier for me to actively work on a website (or design) with my clients. I send them an invitation and they can then add comments to the design in real time, and I can respond.
CONSI would like to use Ruttl more often, but it doesn't feel good enough yet. A problem where one of my web pages cannot be displayed on Ruttl has been going on for over a month. I have been promised that they will take care of it and give me an update, but I can't put my customers off until then. So I have to (unfortunately) switch to other tools where it works. I really hope that Ruttl will bring more stability in the future, before new functions are released, because first of all the main product should work properly.
Ricardo
Marketing and Advertising, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Time Saver!
As a Digital agency owner, time is my must valuable asset. Having clients commenting directly in a Design and not in a Work Document is time saving for everyone envolved. It takes off the weight and communicate directly with my creative team. So much easier to delegate.
PROS- Scroll page on Hover - Review Both Images and Websites - Mobile and Desktop views work seamlessly - The fact that you can hide below menu and work with a clean view its a plus. - You can "add latest version" without losing the anterior version... Time saving. - Support answers you fast
CONSIt was slow at first but they upgraded now and it's working fine.
Reason for choosing Ruttl
It's a Saas and also have image reviewing, not only Website.
Reasons for switching to Ruttl
Too Buggy and new versions all the time...
Cameron
Design, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2022
Ruttl is probably the best solution out there!
Very good
PROSHow simple it is to use. My clients intuitively knew what to do without me having to onboard them to the product.
CONSI think linking of live website pages could be easier? Instead of linking individually there could be an option to link all pages associated with a live website domain. It would be easier generally to remove the ones you don’t need rather than to add individual pages.
Reason for choosing Ruttl
Price and the fact that it’s a stand alone product instead of a plugin for a Wordpress site.
Ludovic
Information Technology and Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Don't waste your time redesigning for real, Ruttl is faking it for you!
For any modern agency or freelancer who wishes to offer an extraordinary experience of creating or redesigning a website to its clients, Ruttl is the tool that has become essential. Where previously incomprehension or doubts could arise between the professional and the client, thanks to Ruttl, all this takes off: Ruttl helps the client to be understood, but also helps the professional to imagine the result. to the client. With Ruttl, sketches and tests are now easy, without ever wasting time setting them up for real unnecessarily. On top of that, the support team is responsive and attentive to their customers, so I highly recommend.
PROSUnlimited projects Unlimited pages Unlimited collaborators Edit mode Comment mode Unlimited team member/user team Custom branding
CONSRuttl is only available in English for now, I hope the team will allow to have a custom platform.
Kendra
Marketing and Advertising, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Ruttl is a Game Changer
I have been working with a team of designers on a project for the past few months and we have used the Ruttl tool for communication. It allows us to share feedback on our project with each other and the client in a way that is easy to understand for everyone involved. If we have questions about the project, the team is able to answer them quickly and effectively. I love that it is a tool that is easy to use and is always available to use on demand.
PROSMy favorite features are the comments mode (love video comments, btw), live edits, and mobile reviews. But more than that, I love being able to present a website in such a collaborative way to clients. Everything is easy to keep track of and everyone feels like their voice is heard during review sessions. Further, if someone can't make it to the meeting, they can log in later to leave comments. Invaluable!
CONSI honestly can't think of anything I didn't like. I've used it for three websites now, and didn't feel frustrated for any of them..
Anthony
Marketing and Advertising, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Efficient and Effective Collaboration
The software is so easy to use and implement for our clients. It solved our headache of emailing back and forth revisions from clients. Now, we have a software that records everything we need in 1 place. The customer support is very active as well.
CONSThe only integration that is missing (for us that we want) as of 12-8-2021 is Clickup. However, it's on their roadmap. Looking forward to them adding it.
Reason for choosing Ruttl
Cost and user experience
Francisco
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2022
Absolutely necessary
Amazing! Support is really helpful and it even has a slack channel!
PROSIt cuts time in half and gives you the ability to receive all the feedback from your client in a very clear way, avoiding mistakes, misunderstanding. It even integrates with slack! You can upload images directly to the app and also screen record to make feedback even clearer.
CONSIts only in English, so if you or your clients or team don't speak it, its kind of difficult to use it.
Mark
Internet, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Great love feedback tool
Ruttl is a great product that I use for collaboration with clients and freelancers. The support team is very responsive to questions and feedback.
PROSWell thought out product with great support - Great Ul/UX - Ease of use -Collaboration - White label - Custom domain
CONSThey need to add more integrations like Zapier, Plutio, Figma, Loom etc. In todays world integrations are one of the most important features.
Cristopher
Computer Software, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2022
Good tool, very useful and with improvements
I think it's a good product, with many improvements, but without a doubt it has become an important tool in our work, especially lately with remote work. The team's response times are good but could be improved, although I understand that it is partly due to the time difference. I would recommend it without a problem and more so because lately they have focused on adding new functions and it seems that they are making a heavy hand to the product.
PROSThe best things about it are: - Allow interaction with created websites and pdfs of designs proposed to clients - Ease for customers to let us know their comments on each section - When you're connected to it, real-time notifications that someone commented - Being able to tag in the comments is great - The versioning and history is great
CONSWhat I don't like and should improve: - Email notifications when someone comments, practically nothing ever arrives and you should be checking the panel - Remove ruttl product promotions from the dashboard, customers do not understand when we invite them to comment, if they have to click on their advertising or what's up (I know, but there are customers of all kinds) - Allow access to a project without previous registration when it is shared, since it is forced and some clients do not enjoy forcing them to register. - It does not have integrations with platforms like Pabbly or others outside of Zapier which is very expensive.
Jill
Marketing and Advertising, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
An affordable collaborative solution for smaller agencies or freelancers
I have been so pleased with my decision to use Ruttl with clients. The ability to easily share designs with clients where they can mark up/comment on them has been invaluable. I have not used the bug tracking feature and cannot comment on that.
PROSI was looking for a budget-friendly alternative to UserSnap and I found it with this software. As a very small agency with a limited amount of projects per year, the price of this tool allows us to offer solutions that often only larger agencies have access to.
CONSWhen I began using this software it was in beta mode, and the UI was a little confusing. I wasn't confident that my clients would adopt the tool if it was anything but totally user-friendly. Over time, the team has made continuous improvements and has communicated these changes via email.
Reason for choosing Ruttl
Ruttl was in beta mode at the time and offered as a one-time purchase model on appsumo.
Reasons for switching to Ruttl
I think Usersnap is also a wonderful product, we just couldn't work it into our small agency budget.
Nazim
Verified reviewer
Information Technology and Services, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2022
Ruttl is a great feedback tool I started using lately
Ruttl is really simple and easy to use. I love the UI and feedback tool window. My clients can give feedback on any element easily.
CONSEverything is good so far. I don't see any downside yet :)
Kenichiro
Graphic Design, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Long sought app for website feedback loop
We've been using Figma for the design part, but no relevant software for HTML does not exist as far as I know. Ruttle resolved my headache.
PROSNo need to export the screenshot; everything related review/feedback tasks for building a website can be handled in a single suite. Just amazing.
CONSComments (mentioned to me) should be displayed in a place.
Edison Augusto
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Great product for customer corrections
it is an excellent product, which has become very necessary in the design stage of all my websites to receive the corrections of the clients
PROSI can assign a project to a client, upload all the sections in jpg format of their website and share the link of the project so that they can send me the corrections easily!
CONSThey need to improve the experience on cell phones a bit
Kanesha
Design, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Worth the purchase
It’s easy to collaborate with clients which speeds up the design process. You can edit the code directly from the platform.
CONSIt’s a newer platform so there are some bugs. This is to be expected. But the team is awesome about fixing quickly.
Sabari Prakash
Marketing and Advertising, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Good tool
Developed my business with time saving and immediate results
PROSEasy to use, user friendly interface, best in collaboration tool
CONSNothing to say as of now, since the team is developing n building a user centric product
Julien
Internet, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Un outil utile au quotidien et simple
Voila un outil utile au quotidien et vraiment simple d'utilisation pour la collaboration sur la création ou modification d'un site internet, d'un visuel !! De plus, le support est vraiment présent pour corriger les bugs éventuels ou apporter des améliorations et écouter les suggestions des utilisateurs
PROSUne vraie simplicité d'utilisation et un outil qui permet de gagner du temps au quotidien. Il simplifie la collaboration avec le client et/ou avec son équipe.
CONSPetit bug au lancement du produit (notification par mail dysfonctionnant)
Abhishek
Information Technology and Services, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2022
Fast Track your website go live with Ruttl
The easy of multiple people commenting on live website have made my life easier. I can work on multiple version parellelly. No need to spend time on excel sheets and google docs for task management on each website component.
CONSRuttl has limited support for Web applications.
Aman
Apparel & Fashion, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
UX friendly
It's best for bug tracking and resolve UX issues
CONSIt's best for bug tracking and resolve UX issues.
Reason for choosing Ruttl
Figma
Hayden
Verified reviewer
Marketing and Advertising, 1 employee
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2021
So simple, but so useful!
I have been searching for a solution like Ruttl for YEARS! I'm a B2B content strategist and writer who is often asked to review live web content. In the past, this involved sending an email with complicated, hard-to-follow notes: "There's a typo in the second word of the headline above the third copy block..." hem With Ruttl, I can add comments to the live page and invite the client to view them in situ, making the review process MUCH easier for both of us. So simple, but so useful for anyone who needs to provide input on websites regularly. It's a bit like Frame.io, but for web pages instead of video.
PROSI like how simple and intuitive Ruttl is to use. I was using it literally within seconds of signing up. The interface is clear and easy to use.
CONSSo far, there have been no drawbacks. I should note that I'm using "Comment Mode" only, not "Edit Mode," which allows you to inspect and edit code.
Yogesh
Marketing and Advertising, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Amazing Project Collaboration Tool
Feedbacks and Editing live feature are two of the best features of Ruttl, that are really helpful in managing and organizing our clients projects.
CONSWe have to add all the pages of a website project manually and also the navigation links do not work. There are the things that should be improved to make it best project management software.
Reason for choosing Ruttl
Ruttl is more user friendly and flexible for my needs.
Anonymous
11-50 employees
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2022
Ruttl review, better than it's competitors !
More stable and faster that markup.io, version control, Video commenting, slack integration, Edit mode (pro feature), better layout because of collapsable activity tab. Automatically fetches all the pages from the domain
CONSThe ability to send a page to ruttl in one click. Probably a chrome extension will do.
Reasons for switching to Ruttl
Version control
Anonymous
2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Sometimes rough around the edges, but improves each week!
When I first signed up, it was quite rough around the edges, but we let them improve it based on our feedback plus the influx of feedback from their marketing campaign. In short, the experience improves each time we log in to check.
PROSThe cost comparison to similar apps is great. The support is quick and usually helpful, they feel eager to grow and improve their platform. The 'versions' function is also great!
CONSThey sometimes add features that are not fully ready, but I think they have grown past that and features really do improve weekly. The last time we did try the software, a website we tried was bugged and not viewable through Ruttl. We have not tried since.
Reason for choosing Ruttl
The lower price.
Reasons for switching to Ruttl
The lower price.
Adam
Sports, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2022
Great for Team Web Design
Great product for a team.
PROSEasy for beginners to expert web designers
CONSMore options for inexperienced designers would be Nic