All Seismic Reviews
1-25 of 204 Reviews
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Ramin (Remi)
Retail, 11 - 50 employees
Used less than 6 months
OVERALL RATING:
4
Reviewed February 2022
Seismic Review
Jackie
Verified reviewer
Information Technology and Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Impactful Enablement & Content Management System
With Seismic, are reps now have access to the latest materials to stay on-brand and on-message, get fast answers to their questions and a single source of truth across the company for the "blessed" version of close to 1,000 assets we maintain.
PROSSeismic has become our one stop shop for all of our customer-facing teams to access the content, sales tools, and company news they need. It's easy to upload, organize, maintain and send out new content, with lots of functionality that makes the lives of our sales teams easier like customizable decks and documents. The design, user interface and analytics are the some of the things we like most along with some of the best customer service we've seen across any software company.
CONSIntegration with Google Suite can be improved (mostly around Google Slides + customized presentations within Seismic) but overall hasn't impacted us much.
Vendor Response
Jackie, thanks so much for taking the time to leave us this amazing review! We are happy to hear that you are seeing such great value in our content management functionality. Your feedback is imperative as we continue to improve our platform to meet customer needs. Looking forward to partnering with you in 2020 and beyond!
Replied June 2020
Jenny
Mining & Metals, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
A structured approach to sustain ongoing learning and maintain peak-level support.
Seismic has brought an unparalleled level of smoothness to our training processes, providing quick solutions to the challenges we encounter. This, in turn, has led to performance improvements and heightened operational efficiency.
PROSThe seamless setup and configuration of Seismic's features have significantly enhanced our capacity to boost the efficiency of all team members. I particularly appreciate how Seismic facilitates ongoing feedback exchange among team members, fostering a perpetual sense of readiness. This collaborative effort transcends limitations and promotes the dissemination of knowledge. It's truly remarkable that we've been able to create and deliver advanced, distinctive training content, all thanks to the robust features Seismic offers, ensuring the continuous evaluation of our operations.
CONSI encountered no difficulties with Seismic; it seamlessly integrates into our core system, enabling us to execute tasks with ease.
Jon
Human Resources, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2021
Awesome features and easy to use
We use Seismic as a centralized repository for many company documents spanning a variety of different areas of our business. They layout is great and easy to use and navigate through. There is more functionality available that I personally don't take enough advantage of, such as Live Send and Meeting Space. As a sales leader, I share relevant items in my team's shared Workspace, categorized by topic in different folders. We always are up to date with changes to any of the documents as we're notified if the content has been updated. Seismic has been a great tool for myself and my team to stay connected and up to date with the latest news/documents/decks/policies and so much more from our company and peers.
CONSI don't have very many cons with Seismic. I wish the search functionality was a little better so it was easier to find what you're looking for. However, I believe some of that is on us to put better tags on documents.
Ray
Verified reviewer
Financial Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed January 2021
Seismic- Use it Everyday
It is a great concept that every business should have. A one stop shop for everything you need to do your job!
PROSCurrently it is integrated with our Salesforce application and works smoothly through there or as a standalone. I use this everyday for my own reference as well as finding materials for clients. There are features that allow you to see when the documents were last uploaded to ensure you have an updated version as well as see if certain information is confidential. It has helped me grow in my current role and is my go to for everything product related! I describe it as the internet for my company, it has everything I need in one place.
CONSThe search feature is difficult at times and doesn't always bring up the most relevant information that I am looking for. Occasionally documents that others can access; I cannot access.
Cindy
Verified reviewer
Computer Software, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Centralized Go To for Sales People
Seismic is a one-stop shop for all of my collateral, training materials, internal resources. It's very user friendly and easy to share information with teammates.
CONSAt this point, I can't think of anything. I was unhappy that I coudln't easily access favorites or recently view docs, but they have made a recent update that has solved that problem.
Missi
Verified reviewer
Outsourcing/Offshoring, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2020
Clean Repository with Data Insights
Overall we're happy with the platform. Marketing and Sales are having more conversations and content is being used. The platform adoption data has been critical with sharing with business leads so our conversations are informed about what's working and who is using.
PROSThe content library and bulk upload allows us to keep our sales enablement content clean, tagged and current. The integration with Salesforce and Outlook was simple to set up and deploy.
CONSWithout having a highly-technical dedicated internal resource, deployment and setup took a lot longer than we would've liked. Also, we weren't given an "ideal state" checklist so we didn't know what features and components were necessary to exist. The community is extensive and the knowledge base is very in-depth but it was difficult to navigate.
Adam
Verified reviewer
Computer Software, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Finally a single source-of-truth for Sales + Marketing Content w/analytics!
Nothing but a positive experience from top to bottom!
PROSThe fact that I know, without a doubt, that we now have a single source of truth that our sales and marketing teams can go to and have direct access to the most recent (and verified) documentation to use solves a major pain point that has been plaguing us for years... gone are the days of hunting through external hdd folders, bugging co-workers, or trying to find PDFs in buried SharePoint folders. With other features like content sales stage mapping, native SalesForce integrations, and the ability to set expiration dates on the content so teams can review and update as needed... Seismic is in the process of transforming how we view and utilize our content. The analytics behind the tool are extremely helpful as well... from the pre-made dashboards for reporting to the ability to notify users when their content is opened and viewed, this tool has seen nothing but rave reviews from our team!
CONSNone at this time... have been extremely happy with our entire experience!
Reason for choosing Seismic
Was not involved with the initial selection process.
Phil
Verified reviewer
Semiconductors, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Seismic has been a great change
I have truly enjoyed our transition to Seismic and look forward to what we can accomplish going forward now that we are using this tool
PROSI have come to love the document sharing features and the intelligence of the searches. In our prior system text searches were very unreliable, with Seismic that has completely changed. It has greatly increased my productivity levels and I have less frustrations when sharing documents with customers and partners.
CONSThe only con I can find is that not all of our companies documents have been moved to seismic, so when searching for legacy documents and information I have to go back to our old system.
Alex
Verified reviewer
Banking, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed May 2022
A Great Database
Seismic is easy to navigate. Being able to do full searches or narrow down searches through folder selection makes life so much easier.
CONSI would consider this a admin issue more than anything but sometimes folder structures can be too complicated which can result in searching being difficult.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed August 2019
Convenient for sharing and controlling docs across orgs
Easy to set up and access file throughout an organization and protect security of files as necessary. Sharing and tracking is also key.
CONSCant think of anything at the moment.
Andrew
Electrical/Electronic Manufacturing, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Seismic for a new Outside Seller
Overall Seismic has allowed me to more readily consume internal facing content and share external content more effectively. It enables greater insight into how my customers interact with what I'm sharing.
PROSThe feature that differentiates Seismic from other internal document databases is the "LiveSend" function. You're able to track usage by time and section of documents that you send to your customers. This helps to refine and focus your sales messaging and check whether your materials are actually being used. Very helpful as an outside seller.
CONSThe search engine can sometimes be finicky and make it difficult to find what you're looking for. My internal Sales Enablement organization has been internally organizing the documents which makes it quite a bit easier.
Christina
Computer Software, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2018
Challenging, hours of manual labor, features/functionality lacked robustness.
The ability to place our content into a shareable and searchable portal allowing our users to retrieve data any time, any place on any device.
PROSThe ability to create dynamic folders to pull content in from multiple sources automatically. I love the Community feature, to research discussions, product news, training videos, and post new ideas. The Analytics feature is AWESOME! The capability to LiveSend content and track when the recipient opened the content, how long spent on each page and if they forwarded the content to another recipient is priceless!
CONSThe amount of issues that we have endured over the URLs not being able to be populated into Seismic until April of 2018. The RFP functionality is not a feature within Seismic, but rather a custom build. We were introduced during the decision making phase, of the RFP capabilities and what it could do for our company. Here we are just shy of a year, and we are still not using, nor will we likely use what was built as a workaround solution. It is just easier for our users to create on their laptops and share directly with their peers and house a copy within the repository.
Ashley
Media Production, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
Constantly evolving the product!
Overall, our company is very happy with Seismic. Where we see weaknesses, our Customer Success team has been able to identify solutions within the platform. When possible, they'll set up demos or put us in touch with a team who can help implement.
PROSOur experience with the Customer Success team has been like no other - they are attentive, proactive, and positive. We are constantly hearing about improvements they are making to the platform and how those changes would directly impact our business.
CONSBased on the way the platform was initially integrated into our company, we are finding it hard to make an overhaul to the sellers' view. Since the algorithms take tagging and content properties into account, it's much harder to reorganize the folder hierarchy.
Ryan
Computer Software, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Seismic took enablement in our organization to the next level
Seismic makes content governance and organization extremely easy with intuitive controls to ensure the entire organization is aligned. Seismic is flexible enough to conform to existing processes in the organization, such as approval chains and asset owners but also adds to traditional enablement management with features like content tracking, insights, predictive content, custom asset creation, and more.
CONSLiveDoc creation and editing is not compatible with MacOS.
Reasons for switching to Seismic
Savo was being phased out.
Taylor
Computer Hardware, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
We Love Seismic
Overall we have been able to save our sales people time by having a one stop shop for any data or assets they need. The sales force loves the mobile app because they can share information while they're in the field and on the go.
PROSEasy to use and great resource for housing all sales content in one place
CONSDifficult to customize articles because of the limited widgets available.
Reason for choosing Seismic
Seismic was taking Savo over.
Reasons for switching to Seismic
Seismic proved to be more user friendly and provided a platform that would be easiest to use by our sales force
Rachel
Investment Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2017
Efficiency at Quarter-End
Seismic completely streamlined our quarter-end and collateral production process. With all of our pieces now automated we are able to ensure consistent and quality data throughout our material. It has saved us countless hours of manually inputting data and double checking the work. We love that our sales team has one true source for their material now, rather than relying on the disorganized Shared drive. We have thoroughly enjoyed implementing it on all fronts of our business and look forward to how we can continually grow our usage of Seismic.
PROSI love that Seismic integrates into easy to use tools such as PowerPoint and Word. It allows for virtually any user to become well versed in Seismic.
CONSI wish that there where more reliable delivery options for our sales team. It seems as though bugs with the Outlook plugin are still being resolved.
Mark
Telecommunications, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
Great repository and email tool
Solid experience so far. Very easy setup and minimal follow trainings with reps are a bonus.
PROSEasy setup and customization for our sales teams. Updates to the platform are timely and implemented well. Minimal follow-up training needed with our most novice sales reps due to ease of use. Gmail plugin for live send is fantastic
CONSContent manager can be a bit confusing and overwhelming. Our organization barely scratches the surface on what we can do with content manager so it's features are almost too complex. No opt out option for mass email sends
Reasons for switching to Seismic
Needed better content management and an email solution for our sales team
Moira
Financial Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Our content is getting used more than ever!
Our sales team is able to easily find the exact content they need for each step of the sales cycle. They don't need to dig around for it and they are confident that what they find in Seismic is up to date. Then once they send it, they can see how their prospects engage with it. Our marketing team is able to gauge usage and engagement to make longer term decisions about content strategy based on formats and topics that perform well.
PROSI like that we're easily able to see what content is being used and how recipients are engaging with it.
CONSFrom an admin perspective, it can be hard to customize the platform exactly as we want it. But the support team is always ready to step in when we need help.
Reason for choosing Seismic
I was not a decision maker.
Emily
Leisure, Travel & Tourism, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed January 2023
Great content management solution
Really great, we have everything we need handy for our daily work.
PROSCan contain a lot of resources and documents, and have these easily and conveniently classified
CONSCan contain so many documents that it really needs strong content managers to put the right key words and classify correctly. It can also sometimes seem very extensive in terms of content so needs to be used and used to understand how it works.
Abid
Financial Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
A Fun and Interactive Approach to Send Marketing Materials to Clients!
In the beginning it was a little challenging for me to learn Seismic and I am not a super tech-savvy person. Once I received the adequate training and discovered how easy it is to import our company's marketing materials to Live Send, I use it anytime I'm asked to send our materials. That could be daily or weekly depending on the opportunity. Our clients can learn about our equity strategies and I'm able to tell which ones they spent the most time on and have garnered the most interest. I can then share that valuable feedback with my colleagues. It's also a lot of fun to use!
PROSI like how quick and easy it is to create a file that contains several documents and it allows me to see which marketing materials our clients find the most interesting and useful. Once I was trained on Seismic and learned all of the features of the site, I became very comfortable using it on a daily basis and the data it shares allows my team to focus on specific areas and strategies for prospective and existing clients.
CONSI don't have any cons as of yet. The functionality has been very easy to work with and integrate in my daily business.
João
Financial Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2020
All-in-one
Content automation Embedded in Microsoft Content management
CONSUsability for premium users (namely, labels of the functions and how they are organized)
Vendor Response
Jo?o, thanks so much for taking the time to leave us a positive review. It's great to see that you are enjoying Seismic's content management functionality. Your feedback is extremely valuable to us as we work constantly to improve the customer experience.
Replied June 2020
Aaron
Hospital & Health Care, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2022
User of Seismic to support the growth of our Health Plan Products
I am new to the team that supports Seismic so was not with them for the negotiating and implementation stages. We do have a cloud based version however do not have it integrated to our Sales CRM Dynamics 365 yet. On top of that there are features within Seismic we have yet to take advantage of such as LiveSocial, Lessonly and MicroApps. The teams short term goals are to engage with our heavy Sales & Marketing users first to get them on board with how to use Seismic for their most efficient needs. We have a low internal user adoption rate so increasing that first will allow us to explore more features in the future.
PROSThe Insights dashboards feature immense amounts of data to capture both within Seismic as well as pull in results from CRM integrated products. Plus there is lots of flexibility to create custom dashboards that meet any and all of our needs.
CONSWe are experiencing issues with LiveForm generation of files as a preview. When we test LiveForm data and click 'Generate' it's able to complete task to download file but no preview within current window is available.
Steve
Financial Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Great management tool to compliment CRM
Ease of use, organization and management of digital assets. It allows me to scan quickly through to what I actually need with minimal time
CONSI think it should have a more modern look/feel to what is currently shown. It works perfectly fine, but maybe using more pictures and buttons
Grace
Staffing and Recruiting, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Useful and makes you more knowledable!
I use Seismic to provide insight to my clients on the work my company has done. It super resourceful and makes me super knowledgeable.
PROSI enjoy the accessibility of this software! It is great to find about any article within technology and provides great examples. Also, it is great it has different sizes of information from quick facts on PDFs to Full PowerPoints that provide great details.
CONSNo issues with this product, very accessible.