About TeamViewer

TeamViewer is an online meeting and video conferencing solution that connects any PC, mobile, and server to each other globally. The solution is available in nearly all countries and supports over 30 languages. TeamViewer is suitable for businesses of all sizes and can be deployed both in the cloud as well as on-premise. TeamViewer provides features such as document management, cooperative writing, invitation management, remote control, screen sharing, chat and messaging. Its instant messaging functionality covers features such as offline messaging, group chats, web-based chats, persistent chat groups, customer-initiated chat from service cases and chat history. The software provides end-to-end encryption and full support for mobile devices. The solution uses cloud-ba...

TeamViewer Pricing

REMOTE ACCESS License / Single User: $24.90/month for one user and one session (billed annually) BUSINESS License / Single User: $50.90/month for one seat and one session (billed annually) PREMIUM License / Multi User: $102.90/month for multiple seats and one session (billed annually) CORPORATE License / For Teams: $206.90/month for multiple seats and three sessions (billed annually)

Starting price: 

$298.80 per year

Free trial: 

Available

Free version: 

Available

TeamViewer contacts list
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TeamViewer Reviews

Overall Rating

4.63

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 10,869 reviews

Harlan

Company size: 2 - 10 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

September 2021

Give Support , Get support

User Profile

Vincent

Verified reviewer

Company size: 501-1,000 employees

Industry: Security and Investigations

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

October 2022

Remote assistance, No limits!

TeamViewer is a great choice for IT professionals, mainly in the service delivery and support fields. I do not see myself looking at other remote tools in the near future.

Pros

I have not had any issues with installation on all the devices we set up. Easy to connect to remote machines as long as the internet is stable. You can have multiple containers for multiple branches and the file transfer is seamless.

Cons

I do not like the fact that there are times you cannot connect to a device two versions before the control machine. Some servers with legacy software cannot be upgraded and you will have to drive into the office.

Reasons for switching to TeamViewer

Remote support at the start of the pandemic made it apparent there was a lot that was lacking with AnyDesk

User Profile

Rizwan

Verified reviewer

Company size: 201-500 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

July 2022

TeamViewer user end

Many time i installed applications to other remote system during work while other user unable to knowing. I personally recommend it on the basis of experience.easy to handle with its functionality.

Pros

Yes, easily integrated with our business. We really to recommend it. One time credentials its uniqueness to quickly use or connect to other system.

Cons

As i noticed, it requires internet either installed in system or online version. It shouldnt be while installed version. In this way its easy to handle any time. Thats reason our company stucked if nets off.

Reasons for choosing TeamViewer

I choosed it for one time installed id and password. U dont need again n again credentials.

User Profile

Sarah

Verified reviewer

Company size: 10,000+ employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

May 2022

It offers a user-friendly remote login capability

Service and support duties may be carried out remotely without having to physically visit the customer. All you need is the data for the host you wish to access in order to use the interface.

Pros

TeamViewer is one of my favorite tools since it makes it possible to remotely operate computers even when you are miles away from your workplace or home computer. Use it to remotely access other computers to help diagnose and fix problems.

Cons

TeamViewer's connection issues are one of its most glaring flaws. I had a lot of trouble connecting with a client when my screen was frozen, and the client would say things like, "Please fix this problem; I'm watching what you're doing and will warn you if you do anything wrong."

Reasons for switching to TeamViewer

Overall, the app was straightforward to use, easy to download, and extremely useful for the duties it was needed to complete. TeamViewer is a great tool for establishing remote connections and providing support to other members of your team.

Anonymous

Company size: 11-50 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

FUNCTIONALITY

5

October 2022

TeamViewer, my long time assistant

Teamviewer is a great application that most IT professional around the world depend on in delivering their services. I have been a user since 2010 and I don't see any indication that I will move away from this for the next couple of years.

Pros

Teamviewer over the years have improved a lot. New features are being added regularly. I like the fact that the quality of their application hasn't degraded and with all the new similar applications out there, Teamviewer still stands out as the best

Cons

I don't like when they changed their licensing to subscription based. I paid for version 11 and 12 and I am still using these because I don't need a subscription based licensing. Feature-wise, I don't have anything to dislike.

Reasons for choosing TeamViewer

I like the simplicity of Teamviewer's user interface and the quality of the remote sessions are excellent.

Response from TeamViewer

Hi TeamViewer user, Thank you for contributing your honest feedback and experience with TeamViewer! It is our pleasure to have you on board and support us for such a long time at TeamViewer! We are so happy to hear that you like the eye-appealing interface design of TeamViewer too! Hope you enjoy the journey with TeamViewer as always and Have a beautiful day! Best, Ying/TeamViewer

Replied October 2022

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