About Zoho Connect


Zoho Connect is a cloud-based project collaboration tool designed for businesses of all sizes across various industries. It allows users to build an enterprise social network so that colleagues can collaborate and connect on projects.

Zoho Connect features a live stream of recent activity so that users can view project progress at a glance. Users receive all project communication in their email inboxes.

A key feature of the software is the customized app builder module, which allows users to design their applications based on their specific needs. Zoho Connect’s drag-and-drop application builder allows users to build their applications as per the module requirement.

Zoho Connect offers users a mobile application for iOS and Android devices for remote usage. It is available on a monthly subscription basis that includes support via FAQs and through an online knowledge base.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

52 Reviews of Zoho Connect

Average User Ratings

Overall

4.48 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(33)

4 stars

(14)

3 stars

(3)

2 stars

(1)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 52 reviews

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April 2019

Rick from Fascinating Monsters

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Functionality

5.0

April 2019

Powerful team-collaboration tool with stunning extras and a generous free plan

Powerful but overwhelming. Several features and tools would make a compelling sidegrade for my team but I'm not sure the learning curve is worth it. Others may have different experiences and requirements.

Pros

My teams have moved from Yammer to Slack to Flock, with some experimentations with Asana, Trello, Dropbox Paper and probably a half-dozen other ancillary project management/collaboration apps.

They all have their strengths. (Yammer was by far the app my varied team took to the quickest, but Flock is popular, too.)

The free plan which pretty much has everything a small team/business could need, supports up to 25 users. Cool.

Zoho Connect is more than a project management or team collaboration tool, it's an online file cabinet, library, calendar, call tool, integrated chat, docs, presentation tool, manuals, and tons more, with extensive integration with all of Zoho's other apps and tools. Is there a deeper ecosystem? But, see below:

Cons

All that power has a cost in terms of UX. It's exhausting figuring out where everything is and how to use all of the tools together. The devs have built a fairly easy to use collaboration space but it can be overwhelming and easy to overlook some integrations. I had to squint to see Cliq, the chat app, and Channels, way down on the bottom right. (Still don't know what distinguishes Channels from Groups...)

If you need to get up and running fast with a temporary team there are better options, such as all the ones I mentioned. If your company is looking for an all-in-one powerful tool, Zoho Connect is in the top 3 you need to look at.

Only 100 GB file storage for an enterprise plan is pretty stingy!

September 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Amazingly usable project management, business management tool, and repository

We move the active phases of our projects into this app for management using kanban. We also use it to assign tasks to individuals, keep a company calendar, store commonly used files there, have a company manual, and it logs our chat on Zoho Cliq. It is currently the central hub of everything we do.

Pros

This is the most underrated product that Zoho provides. They also don't do a great job at explaining what it does, so I will.

Connect offers teams, a hub in which to run a business. This includes calendars, events, tasks, kanban boards, chat, files repository, manuals/documents, and a link for Zoho Creator apps to sit in. Any combination of permissions both matrix and hierarchical are possible with no limitation. You can limit access on a group or individual basis to anything you decide.

If you take the time, and learn to set this up the exact way you need, it will combine the power of Dropbox, Trello, Google Calendar, Slack and Evernote, all in one place. Furthermore, if you need something specific, then you can quickly create it in Zoho Creator and it will sit under a tab in Connect.

Cons

Nothing. I think it's fantastic. They could make it better by integration it into the other Zoho apps more, like Teamdrive.

May 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

May 2019

Exactly what small teams need

I absolutely love the "manuals" feature where you are able to create standard operating procedures with ease and share them with specific colleagues and groups. I also love the video conferencing feature that also allows scheduling. The learning curve is very steep and it's easy to implement in teams.

Pros

The software is incredibly easy to use, it's very intuitive and it has enough features to make it worthwhile using. What's also great is the integration with other tools like Zoho CRM and Zoho Projects for scraping tasks or Google Calendar for syncing events.

It's very simplistic in nature and that's what makes it great. Need a full-fledged project management software? Go use Zoho Projects. Need instant communication? Use Zoho Cliq.

Still Zoho Connect serves us as a central hub to manage the different applications and have a neat and easy to understand interface for the most important tasks.

Cons

There are some quirks I'm not happy with like that you aren't able to edit the forum posts of other members, only your own. Also the mobile app doesn't allow the creation of new forum posts.

May 2018

Gari from One Stop Cooling and Heating

Company Size: 201-500 employees

Review Source


Ease-of-use

5.0

Functionality

5.0

May 2018

Very Good Helpdesk

Pros

Very simple to use and has made it very easy for all of our branches to be able to get their issues submitted to our IT department quickly. Makes it more manageable rather than getting hundreds of emails with IT issues.

Cons

Can't really think of any cons for this software. It works the way it should and is simple enough to use.

April 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

April 2019

Amazing Collaboration Tool for Teams

We moved to Zoho Connect form another platform specifically for the ability to assign and track tasks within the organization and it has been amazing.

Pros

I love the ability to create and assign tasks to different team members. I have integrated a zap to track my social media shares as well in the calendar view and it works amazing. The ability to interact in real time with team members is a great option as well, if someone mentions you inside of the platform you get a notification that is easy to respond too.

Cons

The learning curve was a bit steeper than expected and I found myself having to train every member of our team.

April 2019

Vedarth from Deshpee

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

It's like THE most used app in our company.

Pros

Our entire office runs on this. Chat, tasks, groups, events, files. What more can one ask for?

Cons

Nothing really. The only thing I event wanted here is the ability to set past dates as due dates for the tasks, like in Trello.

July 2017

Kartheeban from Team Everest

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

July 2017

Great work. Easy to roll out within an organizaton

We started using it as our internal communication tool. All org communication is made on this, instead of emails. More frequent communication is possible with employees because of social media style platform. The Kanban style task management also makes it easy to handle tasks.

Pros

1. Social media style communication
2. Reduced Internal Email communication
3. Ability to track tasks
4. Event calendar
5. Connect with 3rd party tools

Cons

1. Task management module can add more features to it.
2. More module customization is required to tweak the application as per the company needs.

January 2018

Esteve from Mapit IoT

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

January 2018

Very great program

We use it at work to make virtual teams of work and, thanks to it, we have increased our methods and we now are more efficient and we finish the tasks sooner than before.

Pros

It makes connectivity much easier and efficient than before, reducing waiting times and work hours. The program connects you to as much people as you can and allows you to properly work with them wherever they are. It has many different features and not all of them are the "advanced type". The program gives you the chance to create a virtual work space that definitely helps you increase you productivity as an enterprise. Is specially useful for companies where people tend to work separately.

Cons

I'm not sure if adding too many social networks to the program is efficient, since it increases the possibilities of distractions. I must say, however, that I have never felt like this program was letting me down.

April 2019

Geraldine from Conatel

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2019

The ideal social network for companies

We have created communities and groups with the students of our training courses, that has allowed us to maintain direct contact with them and verify the impact of our training activities, we also pay attention to the suggestions and requests that they make us in regards to the topics We are interested in this in terms of technology and telecommunication. On the other hand, it keeps us in contact with training centers in other countries, with which we exchange knowledge and training

Pros

It is a meeting place that helps develop our capacity for professional collaboration, because it allows you to connect with people with professional experience and colleagues, create your own community, and increase productivity in your office and work team. You can create varied communication channels in chat rooms, forums, groups, blog, among other

Cons

It would be good to add more applications to the list of integrations

November 2017

David from DIVERSANT

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

November 2017

Yo! Yo! get Zoho... Connect & more!!

It's also probably worth a mention the cost is less than /user/mo. AND they give us 2mos. free for subscribing annually. If we weren't so Windows heavy I feel like we could move from MS (Office365) for email, our calendars, & more, wishing we could further integrate with their solutions for ZohoMail, et al.

Pros

One of the best in class solutions. I've often used SharePoint (who hasn't) as a project collaboration tool. Zoho Connect makes it so much easier! Rather than a file sharing tool spun into an Instant Messenger, Zoho Connect is a device agnostic communication platform truly driving productivity.

Cons

What is their NOT to like? Maybe the logo...the toddler like A,B,C building blocks don't exactly scream "Enterprise Solution" :) Book-cover aside, on its proverbial-pages, I find it to be a feature rich & my team never has to worry about how/where/when they can access the tool.

August 2018

Ashleigh from Xerox

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

August 2018

Zoho connect is a perfect tool that has made connectivity much easier and faster

Pros

Zoho Connect is one of the best way through which people can collaborate with their colleagues. It's additional fascinating features that made it famous includes like, comment, share ideas, discussions etc. It is awesome help desk that works fantastically and really easy to use with no Hindrance. People can quickly submit their I.T based issues with the help of Zoho Connect to the I.T department instead of sending hundreds of emails. So in this way it saves time of the users.

Cons

I haven't find any flaws in this software. It is really fantastic. The only limitation is that sometimes people have to face difficulties during it's set up and it lacks ability of documentation.

August 2016

Bachir from Egg3

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

August 2016

Fan of Zoho Connect!

We use Zoho Connect for our daily discussions at: https://www.egg3.eu It's very practical and continuously improving. Most of all the customer service is great, as usual with Zoho!

May 2019

Leo from Cardinal Health

Company Size: 10,000+ employees

Review Source


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

May 2019

Your social network in business

You can communicate well with this.

Pros

You will be easily connected to your co-employees. Communicating with them is much more easier inside the office. Great value for your money.

Cons

Setting it up is quite confusing at first. But you will get the hang of it.

March 2019

Doris from SUNDDE

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

March 2019

Connect with whoever you want with this incredible tool

With the use of this platform we can have information from our target audience to solve technical problems of data collection, this facilitates the systematization of information and processing, which allows us to fulfill users in time

Pros

This is a platform that has a lot to offer, you can do collaborative work, you can archive the most important contents of your projects in folders and have them available when you need them, it allows you to create channels in which you can discuss important aspects with your team. make decisions in real time, you can also create forums and interact with the communities of your interest and receive first hand your comments and concerns

Cons

Even though it is a tool that allows us to get closer to our target audience, the premium package is expensive