--- title: "Zoho Connect Software Reviews, Demo & Pricing - 2026" description: "Review of Zoho Connect Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/collaboration/zoho-connect-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Knowledge Management Software](https://www.softwareadvice.com/help-desk/knowledge-management-comparison/) / Zoho Connect Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/help-desk/zoho-connect-profile/reviews/)[Alternatives](https://www.softwareadvice.com/help-desk/zoho-connect-profile/alternatives/) # Zoho Connect Review From $1-$115/month Free version Free trial 3 plans Wondering if Zoho Connect is right for your organization? Our Knowledge Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Zoho Connect 4.3 [(73)](https://www.softwareadvice.com/help-desk/zoho-connect-profile/reviews/) Pricing Starting at $1.00 per user per month ### About Zoho Connect Zoho Connect is a cloud-based project collaboration tool designed for businesses of all sizes across various industries. It allows users to build an enterprise social network so that colleagues can collaborate and connect on projects. Zoho Connect features a live stream of recent activity so that users can view project progress at a glance. Users receive all project communication in their email inboxes. A key feature of the software is the customized app builder module, which allows users to design their applications based on their specific needs. Zoho Connect’s drag-and-drop application builder allows users to build their applications as per the module requirement. Zoho Connect offers users a mobile application for iOS and Android devices for remote usage. It is available on a monthly subscription basis that includes support via FAQs and through an online knowledge base. Wondering if Zoho Connect is right for your organization? Our Knowledge Management Software selection experts can help you in 15 minutes or less. ## Zoho Connect User Interface ## Popular Zoho Connect Alternatives Main Product Zoho Connect 4.3 [(73)](https://www.softwareadvice.com/help-desk/zoho-connect-profile/reviews/) Ratings Breakdown - 4.29Ease of use - 4.14Value for money - 3.94Customer support - 4.22Functionality Pricing Starting at $1.00 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(1003)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.99Ease of use - 4.16Value for money - 3.97Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [MangoApps](https://www.softwareadvice.com/idea-management/mangoapps-profile/) 4.4 [(150)](https://www.softwareadvice.com/idea-management/mangoapps-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.45Value for money - 4.43Customer support - 4.20Functionality Pricing Available upon request Get Price Alternative Product [eXo Platform](https://www.softwareadvice.com/help-desk/exo-platform-profile/) 4.6 [(120)](https://www.softwareadvice.com/help-desk/exo-platform-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.33Value for money - 4.56Customer support - 4.54Functionality Pricing Starting at $5.00 per month Get Price Alternative Product [Jostle](https://www.softwareadvice.com/social-networking/jostle-profile/) 4.4 [(73)](https://www.softwareadvice.com/social-networking/jostle-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.47Value for money - 4.46Customer support - 4.12Functionality Pricing Starting at $2.50 per month Get Price Alternative Product [Jive](https://www.softwareadvice.com/intranet/jive-profile/) 4.0 [(49)](https://www.softwareadvice.com/intranet/jive-profile/reviews/) Ratings Breakdown - 3.83Ease of use - 3.79Value for money - 3.97Customer support - 4.07Functionality Pricing Available upon request Get Price ## Zoho Connect Pricing and Plans Starting price: $1.00 per month Free Trial Free Version Enterprise - Internal Network $1.00 per user, per month Plan includes: - 10000 Custom App Records. - 5 External Users Per Member - AD Integration - Company and Group Level Permissions & Moderation. - Custom Css - Custom Domain - Custom Logo & Favicon - Custom Profile Fields - Data Export - Events & Files Read More Ultimate - Internal Network $3.00 per user, per month Plan includes: - 10 Integrations - 25 Users - 3 Boards - 3 Custom Apps - 3 Groups - 3 Manuals - Channels - Events - Forums - 1 Dashboard Read More Enterprise - External Network $115.00 flat rate, per month Plan includes: - Feeds - Unlimited Public and Private Groups - Forums - Manuals - Tasks & Boards - Events & Files - Unlimited Custom Apps - One-One Chat - Company and Group Level Permissions & Moderation. - Custom Domain Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Zoho Connect Features - Popular features found in Knowledge Management Access Controls/Permissions Catalog Management Collaboration Tools Commenting/Notes Content Management Data Import/Export Discussions/Forums Document Management Self Service Portal Text Editing - More features of Zoho Connect Activity Dashboard Activity/News Feed Activity Tracking Alerts/Notifications API Assignment Management Audio Recording Blogs Brainstorming Business Process Automation Calendar Management Chat/Messaging Communication Management Customizable Branding Data Security Document Storage Drag & Drop Event Calendar Event Management File Management File Sharing File Transfer Full Text Search Group Management Knowledge Base Management Live Chat Media Library @mentions Mobile Access Multi-Language Notes Management Office Suite Online Forums Personalization Presentation Tools Progress Tracking Project Management Real-Time Chat Real Time Editing Real-Time Notifications Role-Based Permissions Screen Sharing Search/Filter Secure Data Storage Single Sign On Social Promotion SSL Security Surveys & Feedback Task Management Task Progress Tracking Task Scheduling Team Collaboration Third-Party Integrations To-Do List User Profiles Version Control Video Conferencing Widgets Workflow Management ## Zoho Connect Integrations Box Integration rated undefined from -1 review Dropbox Integration rated undefined from -1 review Google Drive Integration rated undefined from -1 review Asana Integration rated undefined from -1 review OneDrive Integration rated undefined from -1 review GitHub Integration rated undefined from -1 review See all 8 integrations ## Zoho Connect User Reviews ## Zoho Connect customer ratings - Overall rating: 4.3/5 - Total reviews: 73 ### Rating distribution - 5 stars: 40 reviews (55%) - 4 stars: 22 reviews (30%) - 3 stars: 8 reviews (11%) - 2 stars: 1 reviews (1%) - 1 star: 2 reviews (3%) ### Secondary ratings - Ease of use: 4.3/5 - Value for money: 4.1/5 - Customer support: 3.9/5 - Functionality: 4.2/5 --- ### Zoho connect helps with communication and productivity - Overall rating: 4/5 - Reviewer: Fadiah R. - Verified reviewer: Yes - Industry: Banking - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Zoho Connect concept provides comprehensive coverage throughout the whole journey. For me, I can speak well with a specific group, maintain focus, and then follow-ups with relative ease. It's straightforward to use. It draws everybody together totally fulfills the requirement. #### Cons There are several subcategories that I am presently researching and want to continue to do so. Other Connection applications may be more appropriate for my final goals in some cases. I am an equal opportunity opportunist when trying out new and different methods of doing things. I'd pull in the additional subcategories and have specific items display for particular people and situations. --- ### Exactly what small teams need - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I absolutely love the "manuals" feature where you are able to create standard operating procedures with ease and share them with specific colleagues and groups. I also love the video conferencing feature that also allows scheduling. The learning curve is very steep and it's easy to implement in teams. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The software is incredibly easy to use, it's very intuitive and it has enough features to make it worthwhile using. What's also great is the integration with other tools like Zoho CRM and Zoho Projects for scraping tasks or Google Calendar for syncing events. It's very simplistic in nature and that's what makes it great. Need a full-fledged project management software? Go use Zoho Projects. Need instant communication? Use Zoho Cliq. Still Zoho Connect serves us as a central hub to manage the different applications and have a neat and easy to understand interface for the most important tasks. #### Cons There are some quirks I'm not happy with like that you aren't able to edit the forum posts of other members, only your own. Also the mobile app doesn't allow the creation of new forum posts. #### Reasons for choosing Zoho Connect Honestly there is no real comparing between Zoho Connect and other tools we looked at because Zoho Connect is very unique in it's approach. It combines tasks with manuals, forums, chat, conferencing and more. Still it's incredibly simple to use unlike other tools like Bitrix24. --- ### Quite OK but not good enough - Overall rating: 3/5 - Reviewer: Boris B. - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered We tried to run company policies, employee handbook, technical documentation, operational planning and other things here. But even the content of an employee handbook is testing the limits of Connect. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Task Management and Sharing features work quite smoothly and fast. I see improvement for checklist functionality within tasks (give more options of appliances like in Autopilot). Sharing feature is almost perfect. #### Cons The rigid layout and structure. Manual topics are cut off in the tiny menu bar even for short chapter titles. Nothing here is dynamic or can be configured. Text formats are unchangeable (according to feedback by support on a ticket). Huge headers, tiny paragraphs. Linking, structuring and looking up information within feeds and manuals is not working well. Tagging is almost useless as it is a personal setting only, it should help to flag information for others. I'd like to see options like auto-linking terms (TiddlyWiki) or creating index/sitemaps. Connect is too limited to cover the needs of information even for our small company (<50). But currently it's the only co-lab "web-content/HTML" based tool in the suite. That's why we have to resort to classical word processing format in workdrive, which is even less helpful for interlinked information. --- ### Great communication tool to compete tasks - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Government Administration - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The overall experience I have had has been a positive one, where I can jot different things down to each team member and see what I am assigned to as well. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like that I can add certain individuals to a task I need to complete to get their input or have them complete a piece I need to complete my project. #### Cons I don't like that there can be a bunch of different chats open or in the list all at once. They need to have a task expiration or something. Maybe I don't see where this can be added. User rights maybe. #### Reasons for switching to Zoho Connect Needed to have more integration with more people and tasks. --- ### Looking for a companion platform to go with your exiting company chat service? Zoho Connect is great - Overall rating: 4/5 - Reviewer: Jared L. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Connect gave us a great platform to utilize with external team members where we could control the conversation and content shared easily #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Live chat, content sharing, and the chat restrictions were all great features to use with our external partners #### Cons Adding new members to particular groups was often a challenge. We'd add them as new users in they system, but had issues with their ability to access the chat once they attempted their first login #### Reasons for choosing Zoho Connect Already using Zoho's platform #### Reasons for switching to Zoho Connect We were already using other Zoho software --- ### Powerful team-collaboration tool with stunning extras and a generous free plan - Overall rating: 5/5 - Reviewer: Rick P. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Powerful but overwhelming. Several features and tools would make a compelling sidegrade for my team but I'm not sure the learning curve is worth it. Others may have different experiences and requirements. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros My teams have moved from Yammer to Slack to Flock, with some experimentations with Asana, Trello, Dropbox Paper and probably a half-dozen other ancillary project management/collaboration apps. They all have their strengths. (Yammer was by far the app my varied team took to the quickest, but Flock is popular, too.) The free plan which pretty much has everything a small team/business could need, supports up to 25 users. Cool. Zoho Connect is more than a project management or team collaboration tool, it's an online file cabinet, library, calendar, call tool, integrated chat, docs, presentation tool, manuals, and tons more, with extensive integration with all of Zoho's other apps and tools. Is there a deeper ecosystem? But, see below: #### Cons All that power has a cost in terms of UX. It's exhausting figuring out where everything is and how to use all of the tools together. The devs have built a fairly easy to use collaboration space but it can be overwhelming and easy to overlook some integrations. I had to squint to see Cliq, the chat app, and Channels, way down on the bottom right. (Still don't know what distinguishes Channels from Groups...) If you need to get up and running fast with a temporary team there are better options, such as all the ones I mentioned. If your company is looking for an all-in-one powerful tool, Zoho Connect is in the top 3 you need to look at. Only 100 GB file storage for an enterprise plan is pretty stingy! --- ### Team Interaction Tool - Overall rating: 4/5 - Reviewer: Janardhan P. - Verified reviewer: Yes - Industry: Farming - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I got this tool when I subscribe to the Zoho one subscription. This tool made me easily interact with my teams and share documents and follow them closely. This tool increases my employee's productivity in hard times(pandemics). It connects all of us easily. #### Cons The price for only this tool little higher as compared to others. Need slight changes for business needs as well. --- ### Its good but not great like all zoho software - Overall rating: 3/5 - Reviewer: Adrian P. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We used it for business communication but went back to Slack in the end. It just works better #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros As part of the Zoho one suite, it is very affordable. #### Cons Zoho are the ultimate jack of all master of none when it comes to software solutions. Connect just didn't work well and I had to go to other more popular options #### Reasons for switching to Zoho Connect Part of the Zoho One suite --- ### Zoho connect is a perfect tool that has made connectivity much easier and faster - Overall rating: 5/5 - Reviewer: Ashleigh C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used other for less than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Zoho Connect is one of the best way through which people can collaborate with their colleagues. It's additional fascinating features that made it famous includes like, comment, share ideas, discussions etc. It is awesome help desk that works fantastically and really easy to use with no Hindrance. People can quickly submit their I.T based issues with the help of Zoho Connect to the I.T department instead of sending hundreds of emails. So in this way it saves time of the users. #### Cons I haven't find any flaws in this software. It is really fantastic. The only limitation is that sometimes people have to face difficulties during it's set up and it lacks ability of documentation. --- ### Connect yourself with work - Overall rating: 4/5 - Reviewer: Catherine B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 1001-5000 employees - Product usage: Used other for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The experience is no doubt great. I would also encourage its technical team which is providing fantastic and responsive services. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This is an application that is serving my organization from numerous years with an intuitive method for group cooperation and work the board in a stunning manner with no damage. I really love this great product. #### Cons In the start it was a bit complicated prodcut but now it has brought excellent features and functions for the ease of use. I have no cons for Zoho Connect. --- Showing 1 - 10 of 73 Reviews [See All Reviews](https://www.softwareadvice.com/help-desk/zoho-connect-profile/reviews/) ## Zoho Connect Popular Comparisons [Microsoft Viva Engage vs Zoho Connect](https://www.softwareadvice.com/community/yammer-profile/vs/zoho-connect/) [Compare All Alternatives](https://www.softwareadvice.com/help-desk/zoho-connect-profile/alternatives/) ## Other Top Recommended Knowledge Management Software [SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) **4.5** (522) Recently recommended **9** times [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) **4.6** (794) Recently recommended **4** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4090) Recently recommended **3** times [Supportbench](https://www.softwareadvice.com/help-desk/supportbench-profile/) **4.8** (128) Recently recommended **1** times Stuck Between Options? 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