The QCommission development and support team walked TKO through the huge transition with patience and kindness. They were able to work with India and California at Texas time. The team listened to requests and concerns and delivered a product that satisfied all our needs. The transition from their desktop version, which we have used for 5 years, to the web environment was seamless. Hat's off to the entire group. I would highly recommend them for your custom commission needs.

See above for comments

The process did take time but that was largely due to the size of our data file. No Cons

Our organization pays over a hundred external brokers and numerous internal representatives -commissions and bonuses. This software allowed me to consolidate over 10 spreadsheets of work into one streamlined process. It is able to handle various commission calculations based off of contract #, lives count, and/ or premium numbers. It allows me to split commissions easily and can handle the multitude of exceptions to the rules that I have to account for. My QC Team is always there to assist, adjust, fix, and create new configurations to make sure the software is meeting my commission calculation needs

The program allowed me to: - Gave my brokers and sales reps access to an online portal to view their statements ' past and present ' at their convenience. - Supplied professional looking statements (v.s. the Excel spreadsheet snippets I was using previously as a statement) to provide to my brokers, improving our company's image and professionalism. - Consolidated a three week, multiple spreadsheet operation into a three day one spreadsheet upload process. - Easily track and access data for past transactions (v.s. searching through multiple spreadsheets and creating an annual tracking spreadsheet for research purposes). - Combine all my different commission types paid from separate companies onto one statement for each payee. - Save a ton of time with a 'one click' mass emailing feature to email out statements to all my brokers and sales reps (previous process this took ½ a day to send individual emails to each payee).

Opportunity for improvement: - System not available through an online program/ portal and must be accessed via Remote Desktop. - Software runs a bit sluggishly and crashes periodically (without any data loss). - IT/ Development team has no external system for tracking open tickets and I had to find my own work around to be sure my tickets were being followed up on (I used Trello for this). - Remote Server uses a free-ware version of MS Office that I find not so user friendly. - One must be very computer/ software savvy to use this program as it is not very user friendly, is extremely fastidious with how data must be entered, user guides and not helpful, and reports are not logically set up for the industry standards. - Had to analyze and design all my own checks and balances and have reports custom built to meet my requirements (custom reports require an extra charge $).

What I like most about this software is the Commission Statements. They are very professional and detailed.

There are some administrative functionality that was difficult to figure out on your own due to it being a multiple step process. For example, making a tier change and adding a new sales person. But with that said, QC Support (Yuvaraj) was excellent at guiding us through our issues. We were able to create "How To" procedures after getting the information from QC Support.

The commission software is much better than our previous software and is cost manageable. It satisfies the basic needs of what is required on a monthly basis.

I like the fact that the software is able to compute complicated commission structures and can process in a presentable format for our employees. For the general calculations, it is easy to run the monthly information.

When a change is needed, it is difficult and time consuming to get into the system. Also, the system for imputing new employees should be better to implement. For example: We have about twenty different commission plans that have to be entered line by line for each employee. I would prefer a table of commission structures and just enter a commission code i.e. "A" or "J" to make it faster.

flexible, use quarterly with Annual structure changes fits our commission structure, regions and currencies good support team at Qcommission

Technical nature of database backend requires expert hands on for major commission changes. Training and documentation available for those that have skill sets or resources to have staff be 100% independent