The QCommission development and support team walked TKO through the huge transition with patience and kindness. They were able to work with India and California at Texas time. The team listened to requests and concerns and delivered a product that satisfied all our needs. The transition from their desktop version, which we have used for 5 years, to the web environment was seamless. Hat's off to the entire group. I would highly recommend them for your custom commission needs.

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The process did take time but that was largely due to the size of our data file. No Cons

Our organization pays over a hundred external brokers and numerous internal representatives -commissions and bonuses. This software allowed me to consolidate over 10 spreadsheets of work into one streamlined process. It is able to handle various commission calculations based off of contract #, lives count, and/ or premium numbers. It allows me to split commissions easily and can handle the multitude of exceptions to the rules that I have to account for. My QC Team is always there to assist, adjust, fix, and create new configurations to make sure the software is meeting my commission calculation needs

The program allowed me to: - Gave my brokers and sales reps access to an online portal to view their statements ' past and present ' at their convenience. - Supplied professional looking statements (v.s. the Excel spreadsheet snippets I was using previously as a statement) to provide to my brokers, improving our company's image and professionalism. - Consolidated a three week, multiple spreadsheet operation into a three day one spreadsheet upload process. - Easily track and access data for past transactions (v.s. searching through multiple spreadsheets and creating an annual tracking spreadsheet for research purposes). - Combine all my different commission types paid from separate companies onto one statement for each payee. - Save a ton of time with a 'one click' mass emailing feature to email out statements to all my brokers and sales reps (previous process this took ½ a day to send individual emails to each payee).

Opportunity for improvement: - System not available through an online program/ portal and must be accessed via Remote Desktop. - Software runs a bit sluggishly and crashes periodically (without any data loss). - IT/ Development team has no external system for tracking open tickets and I had to find my own work around to be sure my tickets were being followed up on (I used Trello for this). - Remote Server uses a free-ware version of MS Office that I find not so user friendly. - One must be very computer/ software savvy to use this program as it is not very user friendly, is extremely fastidious with how data must be entered, user guides and not helpful, and reports are not logically set up for the industry standards. - Had to analyze and design all my own checks and balances and have reports custom built to meet my requirements (custom reports require an extra charge $).

What I like most about this software is the Commission Statements. They are very professional and detailed.

There are some administrative functionality that was difficult to figure out on your own due to it being a multiple step process. For example, making a tier change and adding a new sales person. But with that said, QC Support (Yuvaraj) was excellent at guiding us through our issues. We were able to create "How To" procedures after getting the information from QC Support.

The commission software is much better than our previous software and is cost manageable. It satisfies the basic needs of what is required on a monthly basis.

I like the fact that the software is able to compute complicated commission structures and can process in a presentable format for our employees. For the general calculations, it is easy to run the monthly information.

When a change is needed, it is difficult and time consuming to get into the system. Also, the system for imputing new employees should be better to implement. For example: We have about twenty different commission plans that have to be entered line by line for each employee. I would prefer a table of commission structures and just enter a commission code i.e. "A" or "J" to make it faster.

flexible, use quarterly with Annual structure changes fits our commission structure, regions and currencies good support team at Qcommission

Technical nature of database backend requires expert hands on for major commission changes. Training and documentation available for those that have skill sets or resources to have staff be 100% independent

We at TKO Associates started working with the QCommission team in 2008 and have been continually delighted with the support and the ability of Technical support to listen and understand our ever-changing needs. Recently we have asked for a custom report that every company needs for job costing. The Customer, specific Job, flexibility for dates and flexibility for Rep. The team at QCommissions has been attentive, willing to change when we said "that's great" but can we have it to do this not that. The technical team is patient and always contacts us in a timely manner. We believe that QCommission is the best software for the money. Thank you, Team, we are glad to have you on outside as we continue to grow.

The flexibility and the team support.

As all software, when updates occur, the custom fields have to be revisited, but the technical team is efficient and always ready to help

Less time calculating and processing commissions with great accuracy.

I like the ease of use and how it integrates with Quickbooks for easy payment calculation. It used to take me over an hour to process commissions and now it takes about half that time.

I don't like that I can't seem to figure out how to modify the plan on my own, but the customer support helps tremendously in a reasonable amount of time.

The ease of use and the visibility it provides to our team. The process and implementation was smooth and their team is very responsive to our needs.

to make any customization changes you have to reach out to make any changes however they are always available.

The product is very automated and links with several other products that we use. It helps us track and calculate commissions automatically and saves us a lot of time.

fixing issues with commission calculations and plans is sometimes a little difficult to figure out. When we have an issue with the calculations of the commissions, it is hard to find out exactly where the issue is and how to fix it.

I have to do very little math!

After I encounter a snag, the support team is always there to show me the simplest ways to get the job done. After any troubleshooting, it does all the work for me!

It can sometimes be a little daunting to understand but the support team always helps me navigate it smoothly!

Q Commission has been amazing to work with. We were looking for a system that could help to ensure compliance with the complex Medicare Compensation Rules and Regulations. Q Commissions has been able to develop our platform to do just that. They dove deep into understanding the rules and requirements and worked tirelessly to set up the system in a way that worked for everyone. They have created custom reports based off our needs. Best of all the support from the company from implementation to launch has been top notch. They are thorough, want to understand your business, make adjustments when needed, and help in any way they can.

Q Commission is easy to use, produces the reporting and audit trail we need to ensure compliance. Supports both the plan and agents in producing reports needed to process commissions accurately. Adjusts to our system capabilities and limitations.

Haven't found anything yet. It is easy to use, produces what we need, and overall a great tool.

After fine tuning the original software it now meets our expectations. if it wasn't for the Y2K scare we would never have seen this product.

when there are issues we are dead in the water, fortunately it doesn't happen too often. even when it does the response time is quick

QCommission is absolutely the best commission calculating software add-on available for QuickBooks. It is extraordinarily flexible and can implement just about any commission system you can imagine. I have used it for several years and they have implemented a number of different commission systems for me. The staff is very helpful when requesting assistance or professional services and their fees for such services are very reasonable.

Well, the flexibility can lead to complexity and I don't think we would well be able to implement our commission systems without relying on Cellarstone's staff to do it for us.

Q Commission really met a void we had with our Quickbooks software. We now can smoothly and efficiently calculate our monthly sales commissions for each sales rep with ease, consistency, and accuracy. We have had some more specific needs over time and they have always met our new requirements on a timely basis much to our satisfaction. They are always available for customer support and I like the utilization of Go to Meeting in order to communicate our needs and questions clearly and more personally. I would highly recommend Q commissions to business associates with the same type of need. I have dealt in particular with Siva a lot who has always been a pleasure to work with. Thanks Q Commission.

Consistent, accurate, user friendly

We have multiple plans for internal and external agents that are all different. QC allows for these programs to be easily managed and updated as needed. This has saved a lot of hours during our month end close. Payouts can be quickly calculated and presented with a few clicks.

This software was able to adapt to our complex programs and made pulling payout data very easy. It is easy to add or change program details.

Our programs are complex so the set up took some time but the team at QC was supportive and available same day.