Our every question and doubt are answered quickly and professionally by the team, with frequent updates and great care. Top-notch quality and excellent service indeed.

Makes creating a community and keeping them engaged easy. Centralises resources and is proving a great builder of trust.

The reporting dashboards give a lot of insights on the results of the campaigns. I think a big win is how fast and straightforward setting up and launching a campaign is.

As a small company, the cost was a bit much for us given that our customer adoption was low.

I would say our best experience with Ambassify was with customer support, which is always very helpful and responsive.

Overall I think Ambassify is a great platform for us, especially because we have a lot of decentralized teams which we can keep in the loop effortlessly.

Setting up campaigns is really easy and straightforward. The multitude of campaign options allows you to be creative and find a communication angle for almost any topic or event.

The thing I appreciate most about Ambassify, is their support. Assistance is almost immediate and should the issue require some more time to figure out, they will update you frequently.

No self-service option available at the moment. I had to book in with rep at Ambassify to get the initial set up done.

The Instagram functionalities in Ambassify are rather limited (mainly due to Instagram's restrictions it seems, and during our last session they told us they are working on adding IG possibilities).

Also, the reporting really allows us to see how many people we reach through our ambassadors, which makes the brand awareness increase more tangible.

Also, keeping our database of employers updated proves to be difficult.

We are now able to efficiently foster sustainable relationships with our advocates, involve them in our marketing strategy and can easily maintain a strong and positive brand image through them.

They were always willing to help, discuss features, share ideas, and improve our program. The platform is really flexible so we were able to leverage it for employee engagement and customer advocacy.

Technically, the platform is pretty sound. I really love the platform, it has so many possibilities for connecting your employees and engage them with your brand.

It was a great experience. I hope we'll find another use case down the road that will be more in line cost-wise because I would definitely work with the Ambassify team again.

Also useful in finding out the experts in certain areas and questions in that area. The team is eager to improve the tool by adding new features.

Gamification/recognition was good motivation for team members to engage with the platform. Pricing was straightforward and our tier fits our company well.

Overall really good experience, very good offering of Q&A in enterprise space.

If something goes wrong, it takes a while to figure out the problem. There have been times that other IPs have scraped our site and made it unusable.

It allows a lot of possibilities, the support team is easy to reach and helpful, The principle of the Accepted Answer is very useful.

Some minor problems with search (queries don't always return what I'm looking for and I'm using exact words from the question).

Issues can be closed and locked for comment by moderators. This is extremely frustrating to users when its clear the moderator does not understand the problem or simply makes a mistake.

I appreciate the extensibility of AH, and am glad to see improvements come to the product over time.

Its difficult to navigate. Also issue can be locked or closed by the moderator which is really frustrating.

It offers a strong set of capabilities at a reasonable price, and the company is good about responding to and addressing issues and questions with the product itself.

Hosted and self-hosted options are priced competitively, and customer support is extremely responsive.

But this was quickly resolved when I brought it up. I think what makes this product great is the customer support.

Missing in-app notifications; there is only email notifications. Weak for knowledge base use (could use more tree-structure navigation and more wiki-style).

They are knowledgeable, friendly, professional and simply excellent.

Looking to the future, I hope they can modernize some aspects of the platform, including analytics, moderation workflows, the templating language, and API.

From users point of view, experience is great and solution is easy to use.

I dislike the actual format that the software is put in. It feels a bit off to me and I think a redesign is needed.

Slack integration is poor, can just inform that a question was asked, and don't get additional notifications or interactions as more things happen.

However, the very best part of AnswerHub is their amazing Customer Service. Everyone we have dealt with has been professional, intelligent, patient and a joy to work with.

It is one of the excellent support with very responsive application. Also its a powerful tool for building knowledge based questions/answers.

AnswerHub has very robust user and content management features out of the box (e.g. privileges, tagging, following questions, etc). The application can be easily extended through their API.

The folks at DZone are wonderfully responsive both electronically and in person.

US Dollar

Ambassify grows along with your organization and its ambitions. Set a low-threshold starting point to facilitate adoption and ease into the full power along the way.

Our features: Verified social sharing, polling, voting, announcements, referral & affiliate campaigns, review gathering, NPS scoring, and many more. All of which can be enhanced through reward gamification and a dedicated, white-label mobile app.

LongDescription

Commenting/Notes

Real Time Analytics

Engagement Tracking

Rewards Management

Multi-Channel Marketing

Surveys & Feedback

User Management

360 Degree Feedback

Lead Capture

Performance Management

Customizable Reports

Access Controls/Permissions

Activity Tracking

Customer Segmentation

Progress Tracking

Referral Tracking

SSL Security

Employee Reward Programs

Single Sign On

Incentive Management

Multi-Campaign

Event Tracking

Communication Management

Customer Accounts

Customer Advocacy

Goal Management

Customizable Fields

Collaboration Tools

Activity Management

Bonus Management

Social Performance Management

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Promotions Management

Campaign Planning

Group Management

Pulse Surveys

Lead Generation

Customer Activity Tracking

Contact Management

Ideation

Social Engagement

Content Management

Lead Management

Mobile Access

Social Media Monitoring

Survey/Poll Management

Real Time Data

Performance Metrics

Employee Advocacy

Discussions/Forums

Membership Management

Nonprofit Advocacy

Affiliate Management

Multi-Channel Communication

Filtering

Benchmarking

Social Media Integration

Real-Time Notifications

Forms Management

Email Reminders

Real-Time Updates

Visual Analytics

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Advocate Management

Moderation

Attendee Management

Customizable Questions

Reminders

Community Management

Chat/Messaging

Customizable Templates

Conversion Tracking

Multi-Language

Discount Management

Real Time Reporting

Customizable Branding

Reporting/Analytics

Employee Profiles

Contact Database

Monitoring

Campaign Analytics

Feedback Management

Customizable Forms

Employee Referral Management

Social Promotion

Negative Feedback Management

Tagging

Gamification

Action Management

Employee Portal

Content Creation

Third-Party Integrations

Employee Recognition

Contact Ambassify for pricing information.

Email/Help Desk

Knowledge Base

Phone Support

Chat

11-50

51-200

201-500

501-1000

1000+

Ambassify

In Person

Live Online

Webinars

AnswerHub is an online developer community solution available for deployment either in the cloud or on-premise. It is suitable for midsize businesses to large enterprises across various industries.


AnswerHub enables team collaboration and ideation, customer self-service portals and privately managed Q&A sites. Users can share information among team members, propose and track the progress of ideas and build a knowledge base for both customers and partners.


AnswerHub includes built-in gamification, so users can recognize and reward team members for their knowledge. Team members can be identified according to their field of expertise enabling fresh queries to be routed to the specific people.


AnswerHub offers services on a monthly subscription basis that includes support via an online knowledge base including tutorials, case studies and eBooks and through a ticketing portal.



Ambassify vs AnswerHub

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons