About Account Ability

Account Ability is a compliance management software designed to help small to midsize businesses maintain SSA, IRS and State copies which can be printed or e-filed on IRS approved forms. Key features include audit management, compliance tracking, workflow automation, file storage and forms creation.

Teams using Account Ability can access laser and continuous tax forms, Labor Law posters, envelopes, and income tax presentation supplies from the built-in Forms Division module. The Manifest Management and Testing dialog allows organizations to manage clients' 1094/1095 submissions from a single platform. The integrated browser stores information related to Password, User ID, TCC, EIN and PIN required by SSA Business Services Online (SSA BSO) and I...


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Supported Operating System(s):

Windows 7, Windows XP, Windows 8, Windows 10

93 Reviews of Account Ability

Average User Ratings

Overall

4.8 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(73)

73

4 stars

(16)

16

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 93 results

October 2020

Charity from E. Excel International

Verified Reviewer

Company Size: 51-200 employees

Industry: Wholesale

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Filing done easily

We have used this program for 7 or more years. One year in those 7 we tried to use another program that was recommended by our POS reps, that was a mistake. They messed up so many things and couldn't seem to figure out how to efile. I finally just got Accountability again and had it done in 2 days (compared to the almost 3 weeks we were fighting it on the other system).

Pros

-Variety of filings available in one program -Accessibility of electronic filing -Guidance on proper filing techniques

Cons

There is a lot of information on how to fill out the forms, but it can be really confusing and you need to understand programming a little. Once you have done it though it is pretty easy. Just the first time importing the file was a struggle for me.

February 2020

Carolyn from W.E. Aubuchon Co., Inc.

Company Size: 1,001-5,000 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Help Desk/Support is AMAZING

I usually have no issues with this software and filing our company's 1099s is a breeze every year. However, this year we ran into the issue of having multiple 1099 corrections that needed to be submitted electronically. I completely messed up and did our corrections totally wrong. I ended up having to call the Account Ability help desk for someone to help me sort through the mess I had made. Luckily, I was put in touch with [SENSITIVE CONTENT HIDDEN]. Not only did he help me identify where I went wrong, but he stayed on the phone with me until every aspect of my failure was rectified. In the end, we were able to generate replacement files for the ones I created in error, AND he even provided me with the best contact phone number to get in touch with the IRS to eliminate the files I e-filed in error. [SENSITIVE CONTENT HIDDEN] was patient, kind, and very knowledgeable. I feel like I know ten times more about the capabilities of Account Ability after having talked with [SENSITIVE CONTENT HIDDEN], and I now know how to do corrections the RIGHT way. THANK YOU [SENSITIVE CONTENT HIDDEN]!!!! A THOUSAND TIMES OVER!!!

Pros

The software comes with a suite of tools, functions, and features that are sure to cover all your needs relative to 1099 filing, complete with the ability to e-file using the IRS Fire interface.

Cons

It takes some time getting used to every possible tool and feature. Where I only use Account Ability once per year, it can definitely be difficult remembering what to do, even for basic use.

June 2021

Constantin from Daimon Tehn SRL

Verified Reviewer

Company Size: 2-10 employees

Industry: Accounting

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Very good product

Very good looking data in the program

Pros

Very easy to use when entering data into the program

Cons

It helps a lot to enter the data in the program

Reasons for Switching to Account Ability

Easier to use, more user friendly

September 2018

Laura from Laura Henderson Inc

Company Size: 1 employee

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

1.0

Customer support

2.0

Functionality

3.0

September 2018

AccountAbility

i only use the Form 1099s. There is no easy way to enter or convert the payroll data into Accountability.

Pros

The program is easy to use. Year to year conversion works well. Don't remember having a programming issue at any time.

Cons

Cost keeps escalating!!! No clear instructions on what forms or copy of forms need to be printed on what type of paper

January 2020

Sonya from C&F Finance Company

Company Size: 51-200 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Satisfactory

I am able to overall get my work done faster.

Pros

What I like most about the software is that, I am able to transfer previous vendors over from last year to the new year. This helps me to more efficient in completing my yearly task in getting the appropriate forms out to vendors in timely manner. I love that I can export a file after I have to create it, this also helps to be efficient.

Cons

The least about this software is that when I select the 1099 C options, I don't have that same availability. I am can export a file which is awesome. And also the template changes almost every year. The help section is a little confusing. Sometimes its not giving the help that I need. Or I am not using the correct verbiage to find what I need. It can be a little complicated at times. The previous year taxes when I have to go back and correct or I have to issue in the previous year is a pain. When I go to send a file to the IRS most of the time I get an error from the IRS.

Reasons for Choosing Account Ability

Better quality for Accounting needs.

Reasons for Switching to Account Ability

the overall company switch to get a better outcome of the what we needed to prepare taxes for our customer.