Amazing Time Saver

Our programming staff no longer has to take the time to figure out the yearly tax changes, well worth the cost in distributing the AccountAbility software to our customers.

Pros

This software was incredibly helpful for keeping our customers up-to-date on processing their tax forms. All we do is tweak the output file each year that comes from our ERP software and then AccountAbility takes care of the rest - formatting, form printing, etc. All the parts that are the time consuming parts for our programming staff are handled. Couldn't be easier.

Cons

There is nothing not to like. Everything is taken care of easily and quickly.

Help Desk/Support is AMAZING

I usually have no issues with this software and filing our company's 1099s is a breeze every year. However, this year we ran into the issue of having multiple 1099 corrections that needed to be submitted electronically. I completely messed up and did our corrections totally wrong. I ended up having to call the Account Ability help desk for someone to help me sort through the mess I had made. Luckily, I was put in touch with [SENSITIVE CONTENT HIDDEN]. Not only did he help me identify where I went wrong, but he stayed on the phone with me until every aspect of my failure was rectified. In the end, we were able to generate replacement files for the ones I created in error, AND he even provided me with the best contact phone number to get in touch with the IRS to eliminate the files I e-filed in error. [SENSITIVE CONTENT HIDDEN] was patient, kind, and very knowledgeable. I feel like I know ten times more about the capabilities of Account Ability after having talked with [SENSITIVE CONTENT HIDDEN], and I now know how to do corrections the RIGHT way. THANK YOU [SENSITIVE CONTENT HIDDEN]!!!! A THOUSAND TIMES OVER!!!

Pros

The software comes with a suite of tools, functions, and features that are sure to cover all your needs relative to 1099 filing, complete with the ability to e-file using the IRS Fire interface.

Cons

It takes some time getting used to every possible tool and feature. Where I only use Account Ability once per year, it can definitely be difficult remembering what to do, even for basic use.

AccountAbility

i only use the Form 1099s. There is no easy way to enter or convert the payroll data into Accountability.

Pros

The program is easy to use. Year to year conversion works well. Don't remember having a programming issue at any time.

Cons

Cost keeps escalating!!! No clear instructions on what forms or copy of forms need to be printed on what type of paper

Satisfactory

I am able to overall get my work done faster.

Pros

What I like most about the software is that, I am able to transfer previous vendors over from last year to the new year. This helps me to more efficient in completing my yearly task in getting the appropriate forms out to vendors in timely manner. I love that I can export a file after I have to create it, this also helps to be efficient.

Cons

The least about this software is that when I select the 1099 C options, I don't have that same availability. I am can export a file which is awesome. And also the template changes almost every year. The help section is a little confusing. Sometimes its not giving the help that I need. Or I am not using the correct verbiage to find what I need. It can be a little complicated at times. The previous year taxes when I have to go back and correct or I have to issue in the previous year is a pain. When I go to send a file to the IRS most of the time I get an error from the IRS.

User Friendly

Account Ability takes care of any random W2 and 1099 entry and printing that has to be completed on a yearly basis with minimal entry and ease of use. It has all the states and tax rules and form set up for the current year so there's nothing to look up or change once the program has been downloaded. Very user friendly and overall takes care of everything that our payroll program doesn't. We are very happy with Account Ability and haven't found another product that does this for the same price.

Pros

This software is very user friendly and comes with a wealth of help information if you have never used the software before. It also has a wide range of services that handle all the needs of our tax/accounting business. I don't have to look elsewhere for another product to take care of anything that this software is lacking.

Cons

If I had to choose something that I didn't like about the software I guess it would have to be that we have to download an entire program every year. We can't just download an update for the upcoming tax year. So I have a file folder full of every year of the program. When I need to look up something from a previous year I have to open that year of the program to search for it. It's very easy to find it once I do that because the program never changes from year to year, but I had to decide one thing that I would change about it. :)