We have increased employee reporting of incidents or concerns and moved to a culture that supports understanding and learning from our mistakes. Previously the culture was one of not reporting partly because of the cumbersome paper method and partly because they saw no value in tracking or trending. Compliance Manager has really helped in nurturing a broader understanding of safety and over all compliance. It didn't happen overnight but the tool has reduced resistance and that's huge in and of itself.

Compliance Manager makes tracking incident reports easy. We can see trends and demonstrate them to the board in a meaningful way. The Policy and Procedure section helps us quickly develop and revise P & P, a welcome feature. Good on-going support and educational offerings.

Trying to recall where some items are located. I tend to use a few items a lot and those are easy. The lesser used items I sometime have to hunt for (maybe that's a reflection of me more than tha program however.)

The system enables us to have digital incident reporting and document management as the fingertips of all of our employees which was our goal. Setup and daily use of the system can sometimes be confusing.

I really appreciate that Compliance Manager takes suggestions from users and actually implements to improve their product. Also the software is multifaceted and contains auditing, training, and incident and document management. I find that preferable to having a different software for everything.

Because they work to improve their product there are frequent updates which requires employee training/education. Staff have complained that it is not very user-friendly and performing tasks in Compliance Manager can be confusing. We are utilizing the software to manage the entire Hospital District's documents and incidents, not those just pertaining to Compliance, which is probably the reason for some of our difficulties.

Somewhat disappointed, but I am still optimistic we can straighten out the learning curve, and actually use the system as intended.

We've had some bumps in the roll out of the product. So far we haven't really been able to get all of the functionality of the system. Working with Healthicity Team to get it working.

See above answer. I can't really say how good it is, as we are still learning to use product.

Good

Easy to use self explanatory and quick dont mind using

Some test are longer than others so every test is different lengths

great software made it really easy to use

nothing much really enjoyed the process