Compliance Manager
Compliance Manager
About Compliance Manager

Most Helpful Reviews for Compliance Manager
1 - 5 of 21 Reviews
Greg
Verified reviewer
Medical Practice, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Compliance Software you understand
We have increased employee reporting of incidents or concerns and moved to a culture that supports understanding and learning from our mistakes. Previously the culture was one of not reporting partly because of the cumbersome paper method and partly because they saw no value in tracking or trending. Compliance Manager has really helped in nurturing a broader understanding of safety and over all compliance. It didn't happen overnight but the tool has reduced resistance and that's huge in and of itself.
PROSCompliance Manager makes tracking incident reports easy. We can see trends and demonstrate them to the board in a meaningful way. The Policy and Procedure section helps us quickly develop and revise P & P, a welcome feature. Good on-going support and educational offerings.
CONSTrying to recall where some items are located. I tend to use a few items a lot and those are easy. The lesser used items I sometime have to hunt for (maybe that's a reflection of me more than tha program however.)
Bethany
Hospital & Health Care, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2020
Built for Compliance
The system enables us to have digital incident reporting and document management as the fingertips of all of our employees which was our goal. Setup and daily use of the system can sometimes be confusing.
PROSI really appreciate that Compliance Manager takes suggestions from users and actually implements to improve their product. Also the software is multifaceted and contains auditing, training, and incident and document management. I find that preferable to having a different software for everything.
CONSBecause they work to improve their product there are frequent updates which requires employee training/education. Staff have complained that it is not very user-friendly and performing tasks in Compliance Manager can be confusing. We are utilizing the software to manage the entire Hospital District's documents and incidents, not those just pertaining to Compliance, which is probably the reason for some of our difficulties.
Reason for choosing Compliance Manager
It was the most inclusive system for what we were wanting to do (incident reporting and document management) and wasn't as cost prohibitive as others.
Sean
Hospital & Health Care, 1,001-5,000 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed March 2023
Getting started
Somewhat disappointed, but I am still optimistic we can straighten out the learning curve, and actually use the system as intended.
PROSWe've had some bumps in the roll out of the product. So far we haven't really been able to get all of the functionality of the system. Working with Healthicity Team to get it working.
CONSSee above answer. I can't really say how good it is, as we are still learning to use product.
Reason for choosing Compliance Manager
Compliance Manager rated by HHSC Staff as a better value.
Esther
Hospital & Health Care, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
cTEST
Good
PROSEasy to use self explanatory and quick dont mind using
CONSSome test are longer than others so every test is different lengths
cesar
Medical Practice, 501-1,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Great
great software made it really easy to use
CONSnothing much really enjoyed the process
Vendor Response
Thanks so much for your review, Cesar!
Replied February 2023