Great product, great price!

Our overall experience was excellent! Contractor Compliance staff provided tremendous support during the implementation phase and are always available to assist with any issues or questions. Our contractors like it because of the low cost.

Pros

It is easy to use and navigate. I also like the dashboard,reporting functionality, and being able to customize our requirements. Our contractors are able to see their requirements easily and communicate any questions or concerns easily.

Cons

I would like to receive email notifications when contractors have questions, there is a document to review, etc.

Easy On-Boarding and Great Customer Service

When we initially had a call with Contractor Compliance they told us with confidence that the on-boarding is completed quickly and will go smooth. I thought, " we will see". Much to my surprise, they were true to their commitment. The team stays on top of everything and becomes an extension of our team. They work very hard to ensure we are satisfied and that our contractors are treated with the same high level of service.

Pros

While the software is what we were interested in, it was the amazing customer service that really made our on-boarding so simple. They took a complicated process and made it easy and quick.

Cons

It is difficult to get contractors to understand the benefit, especially when they never had to do something like this in the past. But once again, while this is a con, the service we receive from our team provides assistance and information for our contractors to better understand the benefits and they sign up!

Both pros and cons

Overall I love the concept and customer service of Contractor Compliance. If they could improve the platform, it'd greatly improve my perception of it.

Pros

Cost Ease of implementation Our implementation specialist helped us greatly

Cons

Parts of the platform are slow and clunky. About 10 seconds of waiting every time you filter by a specific criteria Contractors cannot yet be tied to an internal company responsible person (host)

Kingston Technology Contractor Compliance Review

Pros

This software has made it significantly easier to manage required documentation that is being requested by contractors. The ability to easily change requirements at any time and modify what requirements will apply to each contractor has been incredibly helpful in ensuring we are collecting the information we need. The ability to approve or reject documents has been absolutely amazing in giving contractors feedback.

Cons

The only issue with this software is the price that contractors need to pay in order to register. This has been the only barrier to using the software more than we already do.

Contractor Compliance saves me so much time!

Deciding to partner with Contractor Compliance was a great choice. We are now saving tons of time not having to reach out to contractors manually through countless calls and emails to reach our compliance obligations. Which leaves more time to actually monitor the safe work practices of contractors and keep our employees safe. Less time dealing with paperwork makes me happy :)

Pros

The team at contractor compliance is so easy to work with. The enthusiasm and dedication of the team members, and their level of service to myself and my contractors is outstanding.

Cons

The first few days after going live was a little stressful. I was getting calls from a lot of my contractors to get clarification on the program. But Contractor Compliance gave me all the tools and answers so i was prepared to take the calls and answer any questions that came up. After a few days i stopped receiving calls and things started to pick up pace. Within a couple of weeks we had 60+% contractors registered.