FoodDocs

RATING:

4.9

(27)

About FoodDocs

FoodDocs helps to create and maintain food safety management systems with minimum effort. The automated setup helps you switch to digital food safety in only 15 minutes. The solution helps the customer to spend less on compliance and staff training and to make sure that all business units are following the same HACCP system. Create a HACCP plan in 1 hour without a food safety consultant. A real-time food safety dashboard helps you to stay compliant and save 20% of the time you spend on supervising. FoodDocs has more than 15,000 customers from 60 different countries who confirm that this solution helps them to save at least 1 working day per week on food safety-related actions.

FoodDocs Pricing

$999 yearly ($83 per month) (billed only annually) - To create, download, edit & store your HACCP plan $1,999 yearly or 199 monthly - Food safety management software for food safety monitoring $299 monthly or $2,999 yearly - High-level food safety management system

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Not Available

FoodDocs Traceability system setup and overview for food production businesses

FoodDocs Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for FoodDocs

1 - 5 of 27 Reviews

User Profile

Merlin

Verified reviewer

Food & Beverages, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Very good product!

I'm able to create and update a very professional looking HACCP plan with the management and the staff. FoodDocs made it easy to create different plans (waste, devices) required for the HACCP and the sample plans provided were very useful!

PROS

As a relatively new business owner it was my first time to deal with food safety in a professional setting. FoodDocs' customer service was extremely helpful from the very beginning and has been throughout the whole process. Setting up the basics on my own was easy and the whole platform is clear and easy to use. Over Zoom meetings I was able to get even more information about several other features that I can implement in my day-to-day business management needs. I will definitely use FoodDocs in the future when my company expands to more locations. Would recommend!

CONS

Would be good to know which other apps FoodDocs could be integrated with.

arielle

Food & Beverages, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

Game-changer

As I recently launched a small business I had to learn all the ins and outs it requires to keep a small restaurant operating. State guidelines are always be updated and it's very satisfying to not worry of missing anything. This also helps speed up any compliance documentation I have to do as well as make an easy plan formatted on the program.

PROS

This software took away the headache of researching state guidelines requirements and saved me so much time. Customer service is always available to help promptly when necessary and this program makes my job and life so much easier.

CONS

Can be confusing for first time users, as with anything. But it took one day to get set up and familiar with this program I would recommend to beginner business owners or managers.

Reason for choosing FoodDocs

price

Jorge

Restaurants, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2021

Recomended

Overall experience is good

PROS

As a small catering company, the most I like is the ability to create a Self Control plan from zero and in English. Also, It seems that monitoring will save a lot of time

CONS

Once getting familiar with the software, it seems that tasks are easy to accomplish. The least likely is that the software seems to work better with google chrome and not my regular browser. The monthly price is an issue for small companies like mine.

Reason for choosing FoodDocs

n/a

Michael

Restaurants, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

FoodDocs - Our Food Safety Management Software

PROS

The thing I like most about FoodDocs is its straightforward design. It is easy to set up and customize the information within the system. FoodDocs creates useful records for our Company to track food safety management and compliance. The Monitoring Checks allow for all sorts of daily tasks related to food safety, quality control, cleaning and maintenance to be recorded quickly and efficiently. It presents other benefits to the business including audits, document storage, production traceability and more.

CONS

Currently certain reporting features are under review and development. Having more ways to retrieve information entered into the system would be beneficial.

Hugh

Food Production, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

This has taken the worry out of documentation in more ways than expected

A joy from start to finish.

PROS

It's really intuitive. Everything you want is there and if it's not there, the team are super responsive in getting it sorted. It is so easy to get your employees to use this and actually enhances their ability to keep accurate records. From a management perspective I now see our documentation as something to admire rather than an onerous burden to be constantly worried about.

CONS

It would be good to be able to set language/region settings universally (this might actually be possible, I haven't really looked)

Reason for choosing FoodDocs

It just did everything I wanted and the customer service was amazing

Reasons for switching to FoodDocs

Initially I thought we would be running Nutricalc separately alongside FoodDocs, until I realised that FoodDos also does everything that Nutricalc does, so that was a mega bonus.

Vendor Response

Dear Hugh, Thank you for your feedback. We are delighted to have you on board FoodDocs! After the recent release, users can set language/ region/ system of volume, weight temperature units. Let's keep it up :) With kind regards, Galina from FoodDocs

Replied May 2021