About FoodDocs

FoodDocs helps to create and maintain food safety management systems more easily. The solution helps the customer to spend less on compliance and staff training and to make sure that all business units are following the same HACCP system.

The built-in HACCP builder saves 120 working hours on getting compliant and the connected food safety system saves 1 working day each week on staying compliant.

FoodDocs has more than 10,000 customers from 60 different countries who confirm that this solution helps them to save at least 1 working day per week on food safety-related actions.


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Supported Operating System(s):

15 Reviews of FoodDocs

Average User Ratings

Overall

4.87 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(13)

13

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15 results

April 2021

Kanchi from KanchiGanatra OU

Verified Reviewer

Company Size: 1 employee

Industry: Food & Beverages

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2021

FoodDocs in Estonia for a home kitchen business

Pros

Customer Support was extremely helpful. Graphics made the process easy to follow. Design is clean and simple. The program automates a huge amount of paperwork which would be very hard to organize otherwise.

Cons

I think that the cost of the product is too high for a small business being operated by one person. I ran into some bugs with daily logging activities.

Response from FoodDocs

Replied May 2021

Dear Kanchi, Thank you for your feedback. We are delighted to have you on board FoodDocs! Our best wishes to you for starting your business. With kind regards, Galina from FoodDocs

May 2021

arielle from jans bbq

Company Size: 11-50 employees

Industry: Food & Beverages

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2021

Game-changer

As I recently launched a small business I had to learn all the ins and outs it requires to keep a small restaurant operating. State guidelines are always be updated and it's very satisfying to not worry of missing anything. This also helps speed up any compliance documentation I have to do as well as make an easy plan formatted on the program.

Pros

This software took away the headache of researching state guidelines requirements and saved me so much time. Customer service is always available to help promptly when necessary and this program makes my job and life so much easier.

Cons

Can be confusing for first time users, as with anything. But it took one day to get set up and familiar with this program I would recommend to beginner business owners or managers.

Reasons for Choosing FoodDocs

price

April 2021

Jorge from Bueno Gourmet OÜ

Company Size: 2-10 employees

Industry: Restaurants

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2021

Recomended

Overall experience is good

Pros

As a small catering company, the most I like is the ability to create a Self Control plan from zero and in English. Also, It seems that monitoring will save a lot of time

Cons

Once getting familiar with the software, it seems that tasks are easy to accomplish. The least likely is that the software seems to work better with google chrome and not my regular browser. The monthly price is an issue for small companies like mine.

Reasons for Choosing FoodDocs

n/a

August 2021

Vivienne from Viv's Kitchen

Company Size: 2-10 employees

Industry: Hospitality

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2021

Feedback

I was initially impressed by the ease with contact with FoodDocs and the personal touch being professional and easy to navigate the software.

Pros

I am very impressed with the ease of how you can navigate the software.

Cons

I cannot say that there is anything that I find I do not like about the software thus far.

April 2021

Hugh from Simpkin & Roses Ltd

Company Size: 2-10 employees

Industry: Food Production

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2021

This has taken the worry out of documentation in more ways than expected

A joy from start to finish.

Pros

It's really intuitive. Everything you want is there and if it's not there, the team are super responsive in getting it sorted. It is so easy to get your employees to use this and actually enhances their ability to keep accurate records. From a management perspective I now see our documentation as something to admire rather than an onerous burden to be constantly worried about.

Cons

It would be good to be able to set language/region settings universally (this might actually be possible, I haven't really looked)

Reasons for Choosing FoodDocs

It just did everything I wanted and the customer service was amazing

Reasons for Switching to FoodDocs

Initially I thought we would be running Nutricalc separately alongside FoodDocs, until I realised that FoodDos also does everything that Nutricalc does, so that was a mega bonus.

Response from FoodDocs

Replied May 2021

Dear Hugh, Thank you for your feedback. We are delighted to have you on board FoodDocs! After the recent release, users can set language/ region/ system of volume, weight temperature units. Let's keep it up :) With kind regards, Galina from FoodDocs