About Legal Monster

Legal Monster is a consent and privacy management solution, which helps businesses maintain compliance with ePrivacy, marketing requirements and General Data Protection Regulation (GDPR). The platform creates an audit trail of received permissions or data points and lets administrators manage confidential information shared with third-party vendors or services.

Using Legal Monster, organizations can embed and update legal documents and notify clients about revisions via email. Supervisors can manage multiple projects based on country, language, area or product and create white-labeled cookie pop-ups to collect customers' consent. Additionally, the tool automatically categorizes cookies from several platforms including LinkedIn and Facebook.

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Supported Operating System(s):

Web browser (OS agnostic)

16 Reviews of Legal Monster

Average User Ratings

Overall

4.94 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(15)

15

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 16 results

October 2020

Matthew from Your Once Ltd

Verified Reviewer

Company Size: 11-50 employees

Industry: Luxury Goods & Jewelry

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Fantastic product backed by and even better team

Ever since I first contacted them they have been supporting us in our journey to live. Initially we had a simply setup with the cookie consent widget integrated on our landing page. This changed to an integration based off Google Tag Manager and then onto the Segment. The latter was a real challenge as we need to control which marketing scripts were enabled based on the cookie consent selected but the team at Legal Monster worked directly with our developers to get this solved and provided working example code for us to test out. Couldn't recommend this team more and the product is great - the best widget I've ever seen on a site!

Pros

Ease of integration Support from the team Country specific widgets for Cookies/T&Cs/Privacy Handles updates to documents seemlessly

Cons

Costs for lots of regions but talk to them about your challenges and they can advise you of what you need and what you don't.

Reasons for Choosing Legal Monster

Look and feel of widget and the great support provided by the team both before and after sale.

December 2020

Tomasz from Move On Career

Company Size: 2-10 employees

Industry: Staffing and Recruiting

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Excellent features and knowledgeable support

We tested LegalMonster for several months in free version before finally deciding to give it a go in full version on all of our sites. We liked the features and were also quite impressed by customer support during our trial period - the response to our queries was fast and any teething problems solved rapidly. Highly recommended!

Pros

The Audit Trail feature in particular caught our attention, allowing for easy and seamless audit of permissions given by your site users over time. Generating the cookie policy was easy with the built-in functions. Implementing of base features was simple and fast. Customer support was also a treat, even during our free trial period.

Cons

We had some teething problems during our test phase due to slightly overzealous cookie scan. However, these were very quickly fixed after contacting support.

Reasons for Choosing Legal Monster

Reasons for Switching to Legal Monster

In the fast changing world of increasingly complex GDPR-regulations we considered it best to allow a professional partner to handle our cookie-related concerns.

January 2021

Kenneth from 1ID IVS

Company Size: 2-10 employees

Industry: Legal Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Second-to-none compliance solution

Pros

Using Legal Monster technology and services guarantees in an easy and effective way that 1ID is in 24/7 compliance with data management requirements. This is especially important to 1ID as we deal with sensitive personal customer data.

Cons

So far nothing to dislike. Ideas for improvement will be considered.

December 2020

Line from LTP Group

Company Size: 1,001-5,000 employees

Industry: Apparel & Fashion

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

December 2020

Great assistance

Happy - feeling supervised to catch minor mistakes

Pros

I am not very much into all this, but have an agency to help. But I like the support and assistance from Legal Monster

Cons

Don't know in details - if any...........

Reasons for Choosing Legal Monster

...

December 2020

James from Einka Økonomi

Company Size: 2-10 employees

Industry: E-Learning

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Removing the headache of staying up to date with cookie and online legal compliancy.

Being part of a startup generally means all tasks of running a business fall on you. Having no background in cookie compliancy resulted in a lot of searching and reading legal documents that only sent me further into the rabbit hole. Since subscribing to LegalMonster i no longer have these problems. If there is an issue, i can be sure that the LegalMonster team will do everything in their power to fix it. Their interface is extremely easy to use but even if you are clueless, they have a great database of helpful guides, and offer online seminars that are very informative and clear about all the information needed to be and stay compliant.

Pros

The ease of use and efficient and effective customer support i recieved.

Cons

Hard to say, whilst LegalMonster did everything right to help me be compliant there was an issue with our website provider that conflicted with LegalMonster doing its job, however they have done everything to help me overcome this obstacle, going above and beyond what is required to ensure I am helped.

Reasons for Choosing Legal Monster

I tried a few different products and what i liked about LegalMonster was the ease of use and that it was developed by experienced and knowledgable people that knew what is required in Europe with regards to GDPR and being compliant. What sealed the deal for me choosing LegalMonster was that even on their free subscription plan i received amazing customer service and a wonderful experience, the team were happy answering every single one of my questions no matter how silly they may be.