Fantastic product backed by and even better team

Ever since I first contacted them they have been supporting us in our journey to live. Initially we had a simply setup with the cookie consent widget integrated on our landing page. This changed to an integration based off Google Tag Manager and then onto the Segment. The latter was a real challenge as we need to control which marketing scripts were enabled based on the cookie consent selected but the team at Legal Monster worked directly with our developers to get this solved and provided working example code for us to test out. Couldn't recommend this team more and the product is great - the best widget I've ever seen on a site!

Pros

Ease of integration Support from the team Country specific widgets for Cookies/T&Cs/Privacy Handles updates to documents seemlessly

Cons

Costs for lots of regions but talk to them about your challenges and they can advise you of what you need and what you don't.

Excellent features and knowledgeable support

We tested LegalMonster for several months in free version before finally deciding to give it a go in full version on all of our sites. We liked the features and were also quite impressed by customer support during our trial period - the response to our queries was fast and any teething problems solved rapidly. Highly recommended!

Pros

The Audit Trail feature in particular caught our attention, allowing for easy and seamless audit of permissions given by your site users over time. Generating the cookie policy was easy with the built-in functions. Implementing of base features was simple and fast. Customer support was also a treat, even during our free trial period.

Cons

We had some teething problems during our test phase due to slightly overzealous cookie scan. However, these were very quickly fixed after contacting support.

Second-to-none compliance solution

Pros

Using Legal Monster technology and services guarantees in an easy and effective way that 1ID is in 24/7 compliance with data management requirements. This is especially important to 1ID as we deal with sensitive personal customer data.

Cons

So far nothing to dislike. Ideas for improvement will be considered.

Great assistance

Happy - feeling supervised to catch minor mistakes

Pros

I am not very much into all this, but have an agency to help. But I like the support and assistance from Legal Monster

Cons

Don't know in details - if any...........

Removing the headache of staying up to date with cookie and online legal compliancy.

Being part of a startup generally means all tasks of running a business fall on you. Having no background in cookie compliancy resulted in a lot of searching and reading legal documents that only sent me further into the rabbit hole. Since subscribing to LegalMonster i no longer have these problems. If there is an issue, i can be sure that the LegalMonster team will do everything in their power to fix it. Their interface is extremely easy to use but even if you are clueless, they have a great database of helpful guides, and offer online seminars that are very informative and clear about all the information needed to be and stay compliant.

Pros

The ease of use and efficient and effective customer support i recieved.

Cons

Hard to say, whilst LegalMonster did everything right to help me be compliant there was an issue with our website provider that conflicted with LegalMonster doing its job, however they have done everything to help me overcome this obstacle, going above and beyond what is required to ensure I am helped.