All Qualio Reviews
1-25 of 123 Reviews
Sort by
Atul Pratap
Verified reviewer
Information Technology and Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Great eQMS software
This software is a quick and effective method of managing quality procedures. The system keeps track of everything. It is suitable for small businesses and is also scalable as they expand.
PROSThis software has a relatively simple learning curve. The programme has a lot of flexibility and lets you format procedures and records anyway you choose. The software contains useful features, easy-to-use interface, and finding documents is not too difficult either. Tech support is also excellent.
CONSIt's challenging to create documents with Qualio. The formatting options could be improved. Some areas lack audit trails.
Karl
Pharmaceuticals, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
A Great Quality Management System to get you started.
I have been with Qualio for more than a year now and my company have bought into their first Quality Management System for the first time thanks to Qualios fantastic interface and ease of use. That is the priority for any QMS.
PROSQualio has a great user interface for anyone needing to create, edit, review, find and extract documents from a reliable document control system. This experience also spills over to their events module allowing me to personalise an audit and risk functionality that fit the mould of my companies quality journey. The Customer Service both supporting the induction of the platform and the every day query customer service is outstanding and could not compliment them more. The Help features of the platform make it easy for me to find quick assistance on what I need to do and the regular webinars are a blessing for me to understand what is in production to improve my experience with Qualio. Sandbox environment is great and much welcomes to play around before doing something you will regret in the live environment.
CONSQualio still have some sticking points with the document creation journey and while they are improving every day, they are still sorely lacking ease with the creation, reviewer and approval experience. Supplier event is also brand new and not quite the finished product yet. But its heading in the right direction.
Reason for choosing Qualio
Cost and the 'all in one' presentation was a huge reason.
Todd
Semiconductors, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Qualio Implementation, QMS Creation, and ISO Audit.
Great experience, allowed me implement a company wide QMS, passing ISO registration audits both times.
PROSSimple but complex at the same time, great features.
CONSDocuemnt formatting could be improve, but very good currently.
Claire
Medical Devices, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2024
Qualio has potential
Overall I think Qualio has a lot of potential. It has a lot of functions which just need slight improvements before they can be fully effective.
PROSI like the version control of documents and that minor changes can be made without sending the document for re-training. Customer service is exceptional with issue and queries being addressed as soon as possible.
CONSThe 'compare against' function is not very useful as often it highlights entire sections of text instead of the specific changes. It also shows code when changes are made to tables or images. The inability to revision control templates directly. If templates update, changes within sections have to be applied manually to documents in draft.
Joe
Biotechnology, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Qualio for biotechnology
Ease of use. Compliance with FDA, CE, and TGA requirements for QMS.
CONSNothing. The team really listens and implements changes requested by the customer.
John
Verified reviewer
Medical Devices, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Qualio helps lead the way through our MDSAP recertification audit.
Qualio serves as my document repository, my "source of truth" for all required records within our 13485/MDSAP compliant QMS. Recertification was completed in 2021 and the auditor noted the speed with which all document records were presented, without a backroom runner!
PROSSoftware is easy to use and navigate, and to train others to use at different levels. Record and report output is quick and organized.
CONSSoftware has presented with many fix opportunities. That said the Qualio team is quick to remediate bugs and provide module upgrades that address new user needs!
Reason for choosing Qualio
The selection of Qualio was made by my predecessor most likely based on value for the price.
Vendor Response
Hi John, congrats on your 13485/MDSAP recertification and we're ecstatic to hear positive feedback from your auditor as well!
Replied February 2022
Sonia
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2024
Qualio user review
My experinece with Qualio has been fine so far. I like that it send an out reminders every Monday and helps us keep tabs of days and deadlines.
PROSI like that it is really easy to navigate and help centre works great, it really helps in every step of the way.
CONSI don’t like the fact that it’s less flexible and with terms of document control and user permissions.
Adrianna
Non-Profit Organization Management, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Qualio is AMAZING!
The electric sign off to ensure staff are completing Qualio along with being able to add test.
CONSI wish you could have document folders to separate materials
TAYDIS
Medical Devices, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2024
Easy to use
User friendly. Training, electronic signatures.
CONSGood experience so far. I like everything about Qualio.
Salvador
Pharmaceuticals, 501-1,000 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed April 2024
Reviewing Qualio
I think Qualio is a good tool to improve the training of the company's staff.
CONSI think Qualio could be more visually appealing.
jared
Medical Devices, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Excellent people supporting an excellent product
Our Design Control process is much tighter. Document Control requires less time and effort. We have elevated our Risk Management game. Our Quality people are happier using such a well integrated tool.
PROSQualio is very well and highly integrated. There is a relatively short learning curve, then quite intuitive. The materials available for on-boarding and learning are very well done and thorough. The built-in chat function for fast support is excellent - so easy to use. The people of Qualio are high caliber and there is clearly a culture of Customer Service. There is a very good balance between structure and customization - Qualio has found the sweet-spot. The SOPs and templates offered as a starting point are well written and concise.
CONSI am hard-pressed to describe an aspect of the platform or the company that I would like to see changed. We do more than Medical Devices. We are in the process of considering how we might use Qualio outside of Medical and what would have to happen to accomplish such a goal - this is perhaps something Qualio might consider as an evolutionary initiative.
Reason for choosing Qualio
Their people. Their value.
Vendor Response
Hi Jared, thank you for your fantastic review and we're so happy to hear that Qualio has made life easier for your Quality team! We'd love to get more of your thoughts on scaling usage of Qualio outside of Medical Device and your CS contact can answer any questions you might have on this.
Replied February 2022
Drew
Biotechnology, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Qualio for Biotech
Qualio is an affordable option that includes all of the features you would want to see in an electronic quality management system.
PROSQualio provides a seamless transition from the first inquiry to the product handover. Qualio is easy to use and implement which was the most important thing when selecting a system to use at my company. I needed to ensure that employees are comfortable using a system and focusing on creating documentation and other items and not worrying about how to use the software.
CONSAs with any system there are always features that you wish existed. However, Qualio does a great job at accepting ideas and implementing them over time.
Reason for choosing Qualio
Ease of use, affordable, and the system includes all of the functions that I need. Qualio does not overcomplicate pricing and offer module add-ons which quickly add up.
Rob
Health, Wellness and Fitness, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2018
This is one of the most often used apps and was selected for its ease of use and compliance focus
- ease of use! It's all right there, easy to find and easy to teach! - compliance: we pull multiple reports from Qualio for our compliance audits and they are never questioned - reporting: very thorough, detailed reports for training completion and distribution - support listens to both feature requests and existing changes that are needed and addresses all promptly
CONS- one feature that is missing is automatic reminders of incomplete assigned training (supposed to be on the roadmap, though!) - most software will encounter an error now and then. While it is infrequent with Qualio, the error messages can be vague, prompting support calls that could be avoided with better detail.
Vendor Response
Ease of use and compliance are key parts of Qualio's offering, so it's great to hear you're benefiting from these in particular. We're also pleased that you've found our support department so valuable. We will be continuing with this approach to customer service, and will take on board the improvements you have suggested. Thank you so much for your feedback Rob!
Replied June 2019
Cynthia
Medical Devices, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Qualio Review
I am very satisfied with Qualio.
PROSEase of use, search feature, and the dashboards for overdue training, deviations.
CONSQuality events feature is a little confusing.
Reason for choosing Qualio
Cost and ease of use.
Vendor Response
Hi Cynthia, we're happy to hear that so many of Qualio's features are enabling your QMS processes. If you'd like to provide any additional details on improvements to our Events feature, please feel free to reach out to me directly.
Replied February 2022
Stephanie
Medical Devices, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Qualio review
Implementing Qualio was easy, especially with the prewritten SOP's that could be adapted to the client needs. Qualio has been great for maintaining the quality system from Complaints, NCR's, CAPA's etc.
PROSTemplates are helpful in guiding content creation across the organization. Events are great for managing approvals and maintaining evidence.
CONSTraining module doesn't provide a matrix type status, i.e. Documents versus all used and training requirements/status. Document identification did not allow for using predicate quality system document numbers.
Reason for choosing Qualio
Cost
Michael
Biotechnology, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
An excellent software for newer startups focused on Quality.
Overall, feel like value for dollars spent, an excellent system for first implementation. Qualio staff are reachable.
PROSThe e-QMS feature and pairing with Adobe makes this a eco-friendly and high quality QMS. Drafting, review, approval and change management are intuitive.
CONSInability to view what the exported PDF looks like. Makes it difficult when working with data table entries.
Reason for choosing Qualio
Document Tags and E-QMS features (Design control, DIOVV)
Mallory
Research, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
User friendly platform
Being able to easily access crucial training documents and processes is paramount. Qualio makes it easy to locate and review said documents.
PROSOur company uses Qualio to house our Quality Management System. The homepage is simple with links that are appropriate for diving into the system. The documents are clean and easy to read. Overall, I enjoy logging into Qualio and navigating the system to quickly get what I need!
CONSThe login process is split into two pages, enter email first then the password page appears. If the email and password pages could be grouped and the extra page eliminated, that would be ideal! Along with the option to remember the login credentials.
Vendor Response
Thank you, Mallory! We're so glad you can get to what you need in Qualio. Excellent feedback too! We'll get that shared with the product team for review.
Replied April 2020
Daryl
Wholesale, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Qualio User Review
Has given our QMS a firm foundation
PROSAfter the initial 'new interface' confusion which is normal for a new application, the product is actually very easy to use
CONSCan't use existing documents as a template for new documents
Reason for choosing Qualio
Good reviews and initial contact with the sales / techical team
Vendor Response
Thank you for your input, Daryl! We've provided your feedback to our product team.
Replied February 2022
Judson
Chemicals, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Outstanding eQMS!
We control almost every aspect of our manufacturing business in Qualio along with our MES. We love the system.
PROSWe easily pass cGMP complaince audits utilizing all features of Qualio. The ease of use and being able to quickly pull up any documents requested has impressed many auditors.
CONSInitially the search feature was a bit clunky, but there has been improvements. No issues now.
Reason for choosing Qualio
Ease of use and an all in one system to handle all of Quality.
Halyna
Medical Devices, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Qualio customer review.
Qualio is much better if compared to HQMS. Since we have Qualio we never had an issue finding the information in our Quality System.
PROSEasy to follow the directions, and create new procedures, forms, and events. Easy to find any information, approve, and review the documents.
CONSIt is hard to create forms in Landscape format (especially if you want the form to be on one page), not possible to play with font.
Warrick
Medical Devices, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2023
simple and effective
Overall a huge improvement from the previous Sharepoint/paper based system.
PROSQualio was quick to get used to for most of the workflows.
CONSSearch functions are clunky. Document builder is ok but can be improved. Slow load time sometimes. Is there the ability to see other users draft docs? Need to be able to output the design controls into a doc and trace matrix.
Reason for choosing Qualio
$$$ and less phaff
Kristinn
Medical Devices, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2022
Focus on being a QMS
It’s been great, especially the team behind it. They have been super helpful.
PROSThat it’s focused on being a QMS and is not trying to solve all the world problems.
CONSIt’s a little difficult to navigate at first
Reason for choosing Qualio
More focused on the needs we had.
Vendor Response
Thank you Kristinn, we're happy to hear you've had a positive experience with the Qualio team.
Replied February 2022
Janelle
Biotechnology, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Easy to Use
I like that Qualio let you keep all your documentation and training in one place, organized and easy to change when its required.
CONSSome of the permissions assignment are a bit cumbersome and the change control is a bit longer than it needs to be for our company at this stage.
Luke
Biotechnology, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed August 2023
A User-friendly and Efficient System
Qualio is extremely easy to use, with a streamlined interface that ancitipates the user's needs. In doing this, it streamlines the time required to create, edit, and access documentation in a secure way, and does not require a large amount of training or time to get used to.
CONSSmall cosmetic and quality of life improvements are needed in specific areas, yet they are the exception to the rule in most cases and do not seriously impact the system's value.
Sally
Veterinary, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Review
Very good information
PROSIt gives alot of good information, up to date information
CONSThat no cons i can think of. Information is good.