AuditBoard

RATING:

4.73

(137)

About AuditBoard

AuditBoard is the leading cloud-based platform transforming audit, risk, and compliance management. More than 35% of the Fortune 500 leverage AuditBoard to move their businesses forward with greater clarity and agility. AuditBoard is top-rated by customers on G2, Capterra, and Gartner Peer Insights, and was recently ranked for the third year in a row as one of the fastest-growing technology companies in North America by Deloitte.

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.
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AuditBoard Reviews

Overall Rating

4.73

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 137 reviews

Kevin

Verified reviewer

Company size: 10,000+ employees

Industry: Semiconductors

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2022

A Great Product

Fantastic. And follow-on customer service is exceptional.

Pros

SOXHUB was easy to deploy and easy to use. It's a sophisticated tool what a simple interface that allows all used to work quickly an defficiently.

Cons

Nothing really. I've implemented it in 2 companies and have been on the platform for 6 years. It's an awesome tool that has saved us a tremendous amount of time in testing and admin.

Reasons for choosing AuditBoard

Easiest interface for a group of global users, depth of tech and features and customer support.

Response from AuditBoard

Thank you for taking the time to leave a review, Kevin! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad it's helping you and your team. We're actively working on new features, and your feedback will help inform those!

Replied December 2022

David

Company size: 201-500 employees

Industry: Banking

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

March 2022

Would Purchase Again

Overall the experience has been great with AuditBoard. We were able to customize the software to our preferences and the requirements of our organization. The pricing for the software and the ability to customize to our liking was big benefit and a main reason we went with AuditBoard. It allowed us to simplify processes for a similar price as the previous software with no customization. I would recommend them to my next employer if they weren't a customer already.

Pros

When we considered AuditBoard, we determined that we needed a file repository, templates, and an audit issue tracking software. I have to say we have been very pleased with the product that AuditBoard offers. AuditBoard brought the individual auditors together with uniform processes. Prior to AuditBoard audit reports were written differently depending on the auditor. After implementation the audit reports have a singular voice.

Cons

What we least liked is that we were told that an API connection could be done in AuditBoard and our existing software of SalesForce. It was represented in the sales pitch that it would be similar to "plug and play" formats. After implementation we discovered that it is possible, but our internal IT department would need to spend six months on a build process. In the end, we abandoned the API connection and taught the business partners to use AuditBoard because it was easier (even though they are reluctant to do so) and did not involve the IT department resources.

Reasons for choosing AuditBoard

AuditBoard appeared to be a similar flow to the workflows we already used. Pricing and customizable capabilities.

Reasons for switching to AuditBoard

AuditBoard was more customizable and, in my opinion, easier to use for our smaller organization and audit department. Highbond was a little more cumbersome and riddled with manual steps or processes as the audit was performed. AuditBoard has a more simple flow and, in my opinion, is easier for the auditors to learn and use. Our auditors discovered during implementation that AuditBoard was setup very similar to the audit processes we were used to and it was not difficult to convince them to use the software.

Response from AuditBoard

Thank you for taking the time to leave your feedback, David. AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad it's helping you and your team. We're actively working on new features, and your feedback will help inform those! With respect to your comment on the API connection, we will be sure to pass this along to our product team for consideration in future updates.

Replied August 2022

Monica

Company size: 1,001-5,000 employees

Industry: Construction

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

October 2022

Slow start but hopeful

In my opinion, the initial experience wasn't great. However, after going to the Audit and Beyond conference and getting some great face to face discussions, I am very hopeful that our experience will shift to being very positive. We look forward to connecting and learning how to maximize our AuditBoard products. We sense a good shift in the tides with AuditBoard.

Pros

AuditBoard allows for great organization of audit details year over year. We love the issue tracking and it's easy functionality.

Cons

Our implementation was a challenge, we never really felt confident in the product we were using. We were not educated enough on how OpsAudit and SOXHub should be utilized. We've submitted simple suggestions but have not received good feedback or seen them implemented. It seems as though our requests for assistance are closed with sending us to AuditBoard university instead of a person helping explain something.

Response from AuditBoard

Monica, we're so sorry to hear that you've experienced issues during implementation. We will share your concerns with the appropriate teams in order to avoid this in the future. We apologize for any inconvenience and hope we're able to increase your level of satisfaction very soon.

Replied December 2022

Dana

Company size: 10,000+ employees

Industry: Financial Services

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2022

Great Product and Great People!

Lovely people and easy tool to use! When we have issues, we can contact support and have it resolved quickly. Also, when we want a new feature, the presentation is always very clear and helpful.

Pros

WorkStream has become super helpful in requesting documents from clients and completing quality reviews. It's easy and notifies the correct people all the time.

Cons

The risk assessment is not as clear as I want it. We create and rate each business units, however, it stops there, and doesn't help us plan for what audits should be completed for the upcoming years.

Reasons for switching to AuditBoard

Limited capabilities

Response from AuditBoard

Thank you for taking the time to leave a review, Dana! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad it's helping you and your team. We're actively working on new features, and your feedback will help inform those!

Replied December 2022

Meagan

Company size: 501-1,000 employees

Industry: Medical Devices

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2021

Integrated audit, risk, and compliance system

We implemented Auditboard to move on from excel worksheets and trackers living in a Sharepoint with frequent emails sent internally and to control owners. For our internal audit team, it's entirely changed the way we organize our work, and for the control owners, they have loved the tool because they get their own customized dashboard which tells them exactly what controls they are responsible for, whether there are any issues, and also is the only method that they are sent audit requests.

Pros

Version control is no longer an issue. We can share documents across our internal audit, compliance, management, and up to the board with full and complete information. Auditboard has customizable dashboard that we use for reporting that once set up, are easy to refresh at a moments notice for up to date information. The Auditboard support team also listens to their feedback from customers and is constantly working towards adding new features to meet customized needs of each team member and industry.

Cons

There is a lot of customization that you can do with this tool which is why it makes it so valuable, but you have to prepare yourself to spend some time learning the ins and outs of the tool. Fortunately, Auditboard offers many web-lessons to educate you on the tool, and the customer service is excellent when you need some additional help.

Reasons for choosing AuditBoard

Auditboard is feature-rich and quickly responds to adding and expanding their current offerings. We wanted a tool that we knew could be a long-term solution, and would grow with us. Additionally, we started with SOXHUB but know that we can expand into Auditboard's other offerings such as RiskOversight, CrossComply, and OpsAudit, and wanted a platform that could maintain integrated record for a single source of truth, but also could scale and meet needs for risk and compliance in the future.

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