The ability to check out files/folders and work off line is great for me when I need to work away from an internet connection.

Correct implementation with over 100 users becomes difficult.

Better management of our data. Team is more productive and efficient.

The support team is what has enhanced my overall experience.

Even then, the updates almost never go straight forward. One personal thing I hate is that 12d Synergy always opens on the same screen/location and it doesn't set to the screen I close it on.

Lack of detailed analytical data available on users, projects accessed etc.

Combined with scaling our team up geographically, the ease that accompanied the installation of the FRS to assist our remote users is refreshing.

Integrated workflows and tasks allow our project managers to keep track of job progress.

Many bugs with V3 crashes due to SQL being full (company IT associated) but still an issue. Lost productivity due to the crashes.

User friendly and uncluttered interface. Manages bandwidth very well.

Having to download another program just to force it to open where I want it to is frustrating.

Supplied training documents and videos help with new staff members.

Publishing and Issuing files to clients, and being able to track files leaving the office. Excellent support, and the development team are open to feature requests.

The ability to manage 12d model projects in an easy to use document management system.

It is very smart with synchronising data and minimises how much data you need to transfer.

I have been using 12d Synergy with very large data sets and its speed and stability is excellent. The user interface makes it very clear who has what checked out.

Overall experience is very positive. I only have good things to say about [SENSITIVE CONTENT HIDDEN] and the 12dS team.

Most User Friendly and Reliable Document Management System.

If something doesn't work the way you want it to, or you think there's a feature that should be included, ask and you shall receive has been our experience. Customer service is amazing.

The support is very helpful and responsive to issues when encountered and are easy to deal with.

Interface, especially in the latest version, is user friendly. Saves a lot of time once set up properly.

Email filing is fast and efficient, and with 12d Synergy's search function we're able to find what we're looking for without wasting time. Works well hosted in a cloud server.

The ability to manage and collaborate projects designed in 12d Model is not currently possible by any other collaboration package.

Jobber does the job nicely, quickly, easily and is quite affordable for any small business. It integrates nicely with financial systems such as QuickBooks too.

Absolutely love having jobber to run our company. Being able to integrate with square and quickbooks allows us to be efficient, effective and on the path to a successful future.

Technicians can't even look at the calendar to see where their next job is. This has been a very disappointing and huge inconvenience.

Jobber streamlines the whole process of dispatching, time tracking, and invoicing and exports the info to my QuickBooks. Excellent customer support as well.

I really don't have any major negative complaints on this program, once I learned the set up and got used to it.

Still working on getting to know it and having our techs use it. It is a great idea and hoping it will be a good thing for our business.

And if there was you guys would fix it before I could complain. We use Jobber every single day and we would be lost with out it.

Functionality, ease of use, very short learning curb and quickly integrated with my business.

With the best customer service and most affordable pricing , the experience has been amazing for both our team and clients.

Jobber is good for someone just starting out due to it's ease of use but if you want to do any MailChimp or resending quotes you better be willing to pay a lot of money.

So far easy to use and others using it also have said the same so all good as of today. We have been a bit slow due to storms but I expect business to pick up soon.

Good idea, great for small lawn care businesses. I will try it in the future.

They REFUSE to listen to customer complaints about HUGE FLAWS in their MATH.

So easy to use on all mobile devices and laptop. Easy to get employees up to speed.

Another problem is that my drivers sometimes have 55 stops in a day. From their app you can’t see a map - just a list.

The mobile app is top notch. Customer service is very friendly and helpful if you have a problem.

No way to require employees to use them on the job. The leadership of this company is scared to death of competition.

US Dollar

12d Synergy is a cloud-based solution designed to help engineers, architects and construction professionals automate processes related to project collaboration and document management. Key features include contact management, version control, access controls/permissions, document storage and task management.


Teams using 12d Synergy can extract project information from users' mailboxes and store them in a unified database. With email tracking capabilities, the platform allows businesses to locate project data, contact details and media attachments embedded in emails. Additionally, staff members can arrange documents based on custom naming rules, batch routines and simplified searching functionality.     


12d Synergy comes with customizable job templates, which enables enterprises to modify workflows, tasks and more, helping automate job creation processes. Using the Layout Editor, teams can import, edit and detect layout attributes for managing CAD drawings and DWG files. The product extends support via documentation, phone and email. 



LongDescription

File Management

Commenting/Notes

Document Templates

Project Workflow

Messaging

Status Tracking

Master Data Management

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Shared Inboxes

Progress Tracking

Task Scheduling

SSL Security

Single Sign On

Project Planning/Scheduling

Project Management

Task Planning

Approval Process Control

eDiscovery

Real Time Synchronization

Projections

Communication Management

Document Capture

Resource Management

Collaboration Tools

Automated Routing

Assignment Management

File Recovery

Full Text Search

Template Management

Data Import/Export

Offline Access

Risk Management

File Transfer

Testing/QA Management

File Conversion

Document Classification

Contact Management

Audit Trail

Version Control

Revision History

Data Quality Control

Mobile Access

Version Comparison

Discussions/Forums

Issue Management

Encryption

Spreadsheet View

Role-Based Permissions

Workflow Management

Email Management

Percent-Complete Tracking

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Task Editing/Updating

Version Rollback

Document Check-in/Check-out

For Engineering Documents

Quality Control

Reporting/Project Tracking

Chat/Messaging

Customizable Templates

Document Review

Issue Tracking

Document Automation

Create Subtasks

Match & Merge

Data Recovery

Audit Management

Metadata Management

To-Do List

Compliance Tracking

Reporting/Analytics

Parent Task

Prioritization

Remote Access/Control

Backup and Recovery

Task Tagging

Import Tasks

Drag & Drop

Secure Data Storage

Project Planning

Task Progress Tracking

Archiving & Retention

Third Party Integrations

Task Management

Document Management

@mentions

Indexing

Document Generation

Search/Filter

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

12d Synergy

In Person

Live Online

Webinars

Documentation

Videos

Jobber is a cloud-based field service management software solution that allows small and midsize service businesses to manage field staff, provide customer support, and expand business operations either through a mobile app or a desktop dashboard. As a service business solution, Jobber supports over 50+ service industries and provides interchangeable tools such as an integrated CRM, real-time scheduling and dispatching, expense tracking, invoice creation and billing, online booking, a self-service client hub, quoting, client reminders, automatic emails and many more. With time tracking functionality, Jobber's scheduling module allows users to update any job in real-time such information on task completed and project progress so management can effectively track field personnel. For assignments, management teams can set up individual jobs or recurring contracts and assign multiple field technicians to a single job. Jobber allows users to create professional invoices using customizable templates and will automatically send invoices via email. For epayments, Jobber partners with various electronic payment apps, such as Stripe and Paypal to streamline electronic billing.


Jobber’s customer relationship management (CRM) module will track past clients' contact information allows users to create custom fields, tags, attach files or phones, and more. All of this is connected back to the billing and work history. In addition, any client can approve quotes, schedule work orders, pay invoices and communicate with service teams using Jobber's self-service client hub.

The Jobber app is available for iOS and Android devices.



Labor Rates

Employee Management

Purchase Order Management

Work Order Creation

Surveys & Feedback

Electronic Payments

Barcode/Ticket Scanning

Safety Management

Payment Processing

Subcontractor Management

Real-time Scheduling

Mobile Alerts

For Locksmiths

Time Tracking

Email Alerts

Document Imaging

Data Synchronization

SMS Messaging

Dispatch Management

Templates

Digital Signature

Job Costing

Real-Time Monitoring

Mobile Payments

Route Optimization

Contract/License Management

Residential Inspections

Electronic Signature

Client Database

Group Scheduling

Confirmation/Reminders

Credit Card Processing

Invoice Management

Attendance Tracking

Timesheet Management

Team Calendars

Customer Database

Recurring Appointments

Commercial Inspections

Chemical Usage Tracking

Job Management

Calendar Management

Geolocation

Report Summary

Jobber offers 4 plans with different available features and numbers of users per plan. Jobber Lite starts at $19/month. Jobber Core starts at just $69/month. Jobber Connect starts at $169/month. Jobber Grow starts at $349/month.

12d Synergy vs Jobber

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