All 4castplus Reviews
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Kristian
Construction, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Everything in one central place
As a mid-sized contractor, we run a lot of fixed price contracts so we have to watch our costs and margins very closely. 4castplus has given us amazing visibility into everything that’s going on all the time. It’s all real-time too which is a great plus; and the fact that it’s all on one centralised platform with great reporting is an astounding improvement on the mess of spreadsheets we used to use. We also like the fact that we can run all our subcontracts along with our self-performed in the same system, which is a huge help for contractors like us.
CONSWe run a lot of mid-sized projects, so there is some functionality in 4castplus designed for mega projects that we can’t take advantage of (like some of the project controls and forecasting), but everything else is excellent.
David
Construction, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Comprehensive Project Management Tool
4castplus is a very comprehensive and impressive piece of software, regularly integrating new features and enhancements to existing features. Product management team is responsive and open to suggestions - 4castplus is on track to be a world-class leader in project management solutions.
PROS-4castplus is backed by an agile team, reacting to customer requests suggestions swiftly, providing feedback consistently. -comprehensive solution, capable of moving a project from opportunity to closeout. -field data entry exposed to most aspects of the project, reducing PM/Admin involvement in routine project management tasks. -multiple industries served integrates many and varied views on project management and multiple paths to the same outcome.
CONS-Procurement workflow is robust but complex. -Flexible, however some business workflows must follow the software's assumption of process. -User licence tiers are somewhat confusing and overlap slightly and could benefit from some simplification. -multiple industries served can introduce complexity to workflows.
Benita
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2017
Alberta based company
Produces professional looking procurement documents.
PROSThe products meet the needs of what I need to accomplish from RFQ, PO, expediting to accounting.
CONS4Castplus has many capabilities that sometimes complicate the basic functionality our company requires.
Vendor Response
Thank you for taking the time to provide this valuable feedback. We are glad to hear that 4castplus is meeting your procurement and finance requirements. We are concerned however, that you feel under-supported by our Customer Success Team. We take pride in being a very responsive, service-oriented team; and strive to ensure our clients have an exceptional experience. We regret that we appear to have missed the mark in this case. We will be looking into the concerns you mentioned to make sure you get the support and training you need, and make certain this experience is never repeated. We are of course always open to discuss this further with you if you’d like to contact our customer service team anytime. Thanks again for your feedback.
Replied September 2017
Dan
Design, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
Great program for Project Management and Procurement.
Great software for the cost.
PROSGreat customer service Nice to be able to talk directly to developers and issues are generally resolved quickly System is intuitive and easy to use
CONSSome of the reporting could be improved Challenging to utilize for forced account type contracts (too complicated) Cost codes don't populate instantaneously for some transaction types
Derek
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Would highly recommend this product as a Procurement tool
Reporting features are excellent. I would highly recommend 4castplus.
PROSI use 4castplus strictly as a Procurement tool. It is very easy to use and very flexible. I do not require any of the PM features so it is nice I can use only what is required in 4castplus. Support team is responsive and I have been able to get help when I need it.
CONSI only use it for Procurement and the project management features are of no use to me as I do not need to track project related data.
Danielle
Construction, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
Versatile Project Management and Procurement Software
The system allows for a wide range of data entry and custom reporting that aligns with the requirements of an engineering firm. Customer service is by far the best I have dealt with for a software company. New features are regularly being integrated into the system based on the needs and wants of the customer base.
CONSRegular addition of new features can lead to momentary bugs in the system. Additional learning resources could be added or updated more frequently to limit the amount of correspondence with Customer Service.
Conor
Construction, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Best in class software and people
The team at 4castplus is extremely responsive and clearly dedicated to solid partnerships with their clients. This is a refreshing change since my past experience with software vendors hasn’t been great. Their software is fast, easy-to-use and you can see they are committed to top quality in every module. This is a very well built system that I’d highly recommend.
CONSAny cons I might have are small tweaks that are pretty minor. And the 4castplus team has been very responsive about implementing my suggestions in their regular releases, so those cons don’t usually last long.
Cody
Real Estate, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Fantastic product by Alberta based company
4castplus' team is excellent. Support (when needed) has been great, no complaints about this product.
PROSVery powerful tool that has been locally developed here in Alberta. Great user interface which makes recording your billable time incredibly easy.
CONSVery robust solution and I only use it to record billable time. A little overkill for what I need but you can't beat the price.
Taylor
Construction, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed June 2018
It is an organized software which loads fast for easy use
It is a very organized site Easy to do expediting reports and to include all possible details needed
CONSAs much as I have used this system, there has been nothing wrong with this program. I have heard form my coworkers that sometimes there is a coding issue but I am not sure if this is something else
Lindsay
Construction, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
A great system, with excellent customer support.
The flexibility in the system is great. Many options to run different reports. Customer service is fantastic.
CONSWould be nice if there were more training modules.
Jason
Construction, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Improved Processes with Increased Productivity
The company has great support staff. Implementation was smooth and training post go-live was very thorough for what we are utilizing the software for.
PROSThe UI is intuitive and easy to use for our field staff. You can access the tool anywhere, even offline. Reporting functions are great, especially for the diversity of divisions we work with.
CONS4castplus has a TON of features and we do not use all of them due to the nature of our business. You would need to complete the training in its entirety to utilize the whole system.