4castplus is a cloud-based project control and procurement solution that provides businesses across various industry verticals, tools and functionalities to manage project-related activities. Key features include project cost management, construction cost tracking, estimation, change management and more.
Dashboards and drill down reports help users keep track of project costs, revenues, vendor performance, cash flow, WIP, trends, critical-path issues and more. Users can also monitor supply delays, productivity issues and cost overruns that help them to take corrective measures.
4castplus's built-in tools can be integrated with various third-party systems such as MS-Project, Excel, Primavera, take-off estimating, accounting systems and cost databases. With the addition of LEM Jobsite and timesheet tracking, project stakeholders can access real-time reports on costs, resource usage, trends, earned value metrics and project performance.
Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.
Benita from Recover Energy Services
Specialty: Construction manager
Employees number: 11-50 employees
The initial training is questionable as the trainers don't always understand the needs and unfortunately, the initial sales person who was brilliant using the system is no longer with 4Castplus.
The products meet the needs of what I need to accomplish from RFQ, PO, expediting to accounting.
The service received after purchase. All technical issues turn out to be a "computer" problem. Clearly not the case. The company will not support you by going online and reviewing the issue. Always find excuses that the problem is on our end.
Know that you need to support yourself after purchasing the software and set up the system from the get-go. Using 4castplus programmers for initial set-up is not beneficial as they do not capture your needs.
Response: Christopher, Jetsoft Group Inc.
Date: September 2017
Thank you for taking the time to provide this valuable feedback. We are glad to hear that 4castplus is meeting your procurement and finance requirements. We are concerned however, that you feel under-supported by our Customer Success Team. We take pride in being a very responsive, service-oriented team; and strive to ensure our clients have an exceptional experience. We regret that we appear to have missed the mark in this case. We will be looking into the concerns you mentioned to make sure you get the support and training you need, and make certain this experience is never repeated. We are of course always open to discuss this further with you if you’d like to contact our customer service team anytime. Thanks again for your feedback.