Buildertrend Software

Buildertrend Software

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About Buildertrend

Buildertrend provides pre-sale tools including a built-in customer relationship management (CRM) system, bid requests, project proposals, plus more. Project management tools include scheduling, budgeting, timesheets, and more. Customer management tools include change order and selection management, warranty requests, and payment processing. This system also integrates with other solutions such as QuickBooks, Xero, and various dedicated estimating and takeoff tools. Buildertrend provides each business with an account manager to provide training and support. Project teams and construction professionals can also access customized branding, daily webinars, support chat, the Buildertrend Learning Community, a 24/7 help section, and Buildertrend University. What is Builder...

Buildertrend Pricing

Starting price: 

$99.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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Buildertrend profile overview

Buildertrend User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 1,569 reviews

Bianca

Company size: 2 - 10 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

June 2022

Buildertrend design/construction office review

User Profile

Shahidul

Verified reviewer

Company size: 201-500 employees

Industry: Construction

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

August 2022

Love everything other than the pricing

When I started working with a team from Signature Building Systems, I first "met" Buildertrend, since then it's been a fun ride. I did change a lot for the team since then (which is kind of what my thing), and probably upped their productivity by a lot.

Pros

More than their financial and sales solutions, unique features, I loved how much resources they had for someone new! Though I have used tons of PMS over the years, there's always something new with them, all of them. So, the resources helped me to run through them, fast.

Cons

They are excellent! Don't get me wrong. But god, they are pricey! I have this thing for most PMS though! I think they charge a bit too much.

Richard

Company size: 11-50 employees

Industry: Construction

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2020

Streamlines so many parts of our business

Very good. If youre going to integrate BT make sure you take it on a section at a time. Dont try and open up too many sections to your team These guys have given a lot of thought to the software and it forms an amazing backbone for any client facing construction business. We couldnt last the day without it.

Pros

This software is outstanding in many different areas We initially purchased it initially to manage our clients selections for new homes and it quickly got integrated elsewhere to the point its the backbone of many of our processes We use this now to manage client change order (it pays for itself on this alone every month) selections, materials ordering from site, daily logs, H&S management, RFI's for the design team and photo storage and programming to name but a few We couldn't go back to the old ways of doing many of these There are a lot of different features and you'll certainly find many that'll make it worth your while to use Oh and the customer support is ace

Cons

Overall roll out is great and intuitive but you do need to comit to integrating BT to your business and this takes time and effort. THis is a software that gives back 10 fold what you put in, but it does need your comittment.

Reasons for choosing Buildertrend

Client facing elements are superb Best fit for our size of business wide host of services

Response from Buildertrend

Richard, thank you so much for your honest review and feedback! We appreciate you sharing how Buildertrend works for Appletree Estates, and we feel so lucky to have you as customers.

Replied July 2020

Brett

Company size: 2-10 employees

Industry: Construction

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2022

Good Value

While in general we've been happy but our frustration points have pushed us to look at others. There may be other programs that work like BuilderTrend but we haven't found anything that gives us what we're looking for. While BT has made strides recently we would like to see more industry standard issues resolved on the back end. For the money though it is reasonable.

Pros

Documentation preservation. Job organization

Cons

Accounting does not follow basic industry standards. We've have had invoices rejected because there is basic information missing like issue and due date. We don't care about print date. Is that industry standard?

Reasons for choosing Buildertrend

Value and function

Reasons for switching to Buildertrend

Best Value , more complete

Dean

Company size: 2-10 employees

Industry: Construction

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
3

Value for money

out of 5
1

Customer support

out of 5
3

Functionality

out of 5

July 2022

Estimating Application Bug

No sense of urgency to fix a critical application "bug."

Pros

the use of daily logs to include all types of media ... our clients appreciate the updated. Job scheduling.

Cons

BT has yet to fix the bug in their estimating module making it impossible to update an estimate. No resolution target date.

Reasons for choosing Buildertrend

Scheduling was easy implement.

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