Buildertrend Web-Based Construction Software


 

Buildertrend is a construction management system for home builders, remodelers, specialty contractors and general contractors. It combines project scheduling, project management, financial management, customer management and service management in a single suite. As a cloud-based platform, this system can be accessed online with a computer or mobile device.

Buildertrend provides pre-sale tools including a built-in customer relationship management (CRM) system, quick bids and proposals. Project management tools include scheduling, budgeting, time sheets and more. Customer management tools include change order and selection management, warranty requests and payment processing.

This system also integrates with other solutions such as QuickBooks, Xero and various dedicated estimating and takeoff tools.

Buildertrend provides each company with an account manager to provide training and support. Also included are customized branding, daily webinars, support chat, the Buildertrend Learning Community, a 24/7 help section and Buildertrend University.

 

Buildertrend - Dashboard
 
  • Buildertrend - Dashboard
    Dashboard
  • Buildertrend - Gantt chart
    Gantt chart
  • Buildertrend - Markup
    Markup
  • Buildertrend
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000

889 Reviews of Buildertrend

 

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Software Advice Reviews (877)
More Reviews (12)

Showing 1-20 of 877

Todd from ETC Group
Specialty: Construction manager
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

BuilderTrend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Good choice for owners rep or CM on small to medium jobs

Pros

Easy to start up with no fees or contracts. unlimited users is a plus. cost effective for the price.

Cons

lacks solid financial module with AIA support. Needs a better interface to give permissions after invites are made.

Review Source
 
 

Tom from Homestead Remodeling & Construction
Specialty: General contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

The answer . . .

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

the customer rep has been an excellent coach, and if the rest of the Buildertrend coaches are as helpful and patient (as I’m sure they are) you’ll be in great hands.

Pros

A central hub for everything related to our projects. Eliminates double entry. Very intuitive, if you give it a chance.

Cons

I didn’t find it sooner!

Ideal for all types of projects, but maybe if there was an option for that one or two day project (without using up a job space). Maybe a project that’s below a certain budget only counts as a 1/4 job? This may not make sense to a first time user, but the excellent customer service/tech guys may get where i’m coming from.

Review Source
 
 

Kenneth from Parrent LLC
Specialty: Concrete
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Amazed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am testing the software on one of my projects now so my rating is still green but so far the software has been great minus the cons

Pros

Everything you need to manage and track a project all in one place.
User friendly
Easy to learn
Great customer service

Cons

Photos added under files can not be transferred to a to-do without downloading the file on your device then redownloading onto Buildertrend under to-do.
Needs mass clock ins for the foreman to clock multiple ppl in at once.
The schedule is organized alphabetically when viewing a day. It should not be setup that way. It needs to let you prioritize it by what needs to be completed first then next. It would be better from a visual stand point.

Review Source
 
 

michael from Interra Homes LLC
Specialty: Home builder - custom
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Great product for construction Managment

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

-Great UI
-Awesome tracking for projects
-Scheduling works very well
-PO system has potential with enough effort put in

Cons

-Little custom reporting capability
-Quick books interaction can be spotty
-Could use some work in the selections interface

Review Source
 
 

Gabriel from Trusted Local Construction LLC
Specialty: Construction manager
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

Very intricate and customizable but not as useful as they would make you think

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like how customizable builder trend is and how all inclusive it is. It truly is a one stop shop for all a person's project management needs.

Cons

Buildertrend advertises itself as a software where a person only has to input data once and it populates throughout. This is NOT the case. Also because it is so customizable it can be very difficult to navigate and use. It can be very hard to try to understand how the software developers intended information to be input into the program.

Review Source
 
 

Eric from Eric's Homes inc.
Specialty: Building owner
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

As a small builder I use Buildertrend for about 6 months now. It's a good software but too many issues.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use and good support. It's a good tool to give your costumers confidence and better service

Cons

I couldn't find a way to incorporate my proposal or to build a proposal template.
Change orders will not integrate sale taxes
There is no way to make a negative change order. You can't make any credit to your customer...
I found the schedule not so easy to use but I'm having a phone meeting next week to learn more.

Review Source
 
 

Mandy from J & M Remodel
Specialty: General contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Wonderful Product Amazing Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Since we started using Buildertrend we have taken control of our business like we had not had previously. It is an amazing resource to keep all client info in one place, and the amount of time it saves daily is invaluable. There was an initial learning curve but we were assigned our Client Service Manager and he held my hand through it all. We started out with weekly, sometimes twice a week, meetings until I was up and running. Now I reach out to Anthony regularly with any questions that may come up. The system has been a lifesaver so far, and we are only utilizing a small percentage of it. Once I master one aspect I take on another and with each new function I am so thrilled. It if wasn't for Anthony, and the client support team, I would have been lost. To many times people are sold a product and once purchased, the customer support goes by the wayside, not with Buildertrend.

Cons

There were some issues with the functionality that did not fit with our business model. I expressed this to the support staff and he took my concerns to his developers to work on adding these items in the future. Primarily having the costs feed directly into the owner invoices. The system is set up for flat rate jobs but Anthony and I were able to come up with a work-around in the meantime.

Review Source
 
 

Falak from Suwaihan
Specialty: Mechanical/HVAC
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Great on the go software for Construction Professionals

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would just like to add this is a brilliant and excellent way of doing things for the new generation professionals

Pros

What i love about the software is its ease of use, and ability to be accessed from multiple mobile devices (Android & IOS Tablet, Mobile phone, Windows PC) making communicating easier, simpler and on the go.
This means not to worry about traveling multiple locations just to share project updates, photos and information with team.
Just upload on the software and make it available for everyone to see. It not just a Electronic document storage platform, it has got scheduling features for project managers, and an email system to send and receive instant updates
One of the best and versatile construction project management CPM software, I have come across.

Cons

I think the only con about this product is its price. Turns out to be a bit costly investment if the business does not have multiple large projects running throughout the year.

Review Source
 
 

Chris from Pacific Earth Works
Specialty: Landscaping
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Initial views of the product based on their videos have been favorable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are just about to dive into the program to see what it really can do.

Pros

Easy to use for both the field and the office. Different buttons for the different parts of the program make it easy to navigate.

Cons

The software coaches may not be familiar with the estimating program that we have used for a long time

Review Source
 
 

Mark from NW Homeworks
Specialty: Residential remodeling
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Can be made to fit different business models

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very good program with excellent support. Portions of the program can be used or not to fit your business model. Configurable to a point and support will find out what can or can't be done if there is a question. Did I mention excellent customer support?

Pros

Customer support is top notch. Call or email and you have an answer.
Configurable to fit most business models.
Easy to use on mobile devices

Cons

There are a few things I'd like to be able to configure further.
No accommodations for sales tax, only a workaround.

Review Source
 
 

Delmas from Earl Weaver Contractors LLC
Specialty: Construction manager
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Builder Trend makes it easy to keep job details accessible!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We can keep job details available for on site technicians. The details can also be made available to the homeowner and also subcontractors.
Change order management is so much easier with the ability to submit and have the customer approve and pay for Change Orders. No more running papers around!

Cons

There are very few things not to like. So few I can't think of any at the moment.
With any piece of software there are things not yet thought of and Builder Trend does continue to develop new features all the time.

Review Source
 
 

Rick from Rent-A-Hubby Handyman Services
Specialty: Other specialty contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Amazingly conforming to our needs!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We rate this software with high marks. We have a large audience of contractors we coaching on a weekly basis. We are going to promote this software wherever we can! We are totally all about Builder Trend..

Pros

Amazingly conforming to our needs! We simply ask the team to create what we need and the team just makes it happen! Best software by far!

Cons

At this point, there are no issues. We are confident that the team at Builder Trend can handle anything we throw their way.

Review Source
 
 

Ruth from Regency Developers
Specialty: Residential remodeling
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Great Software AND Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

All software programs require a learning curve. Buildertrend is extremely user-friendly. In addition, the support team is exemplary! They often go above and beyond when posed with a question as to how to handle an item. In particular, I just had a call with Anthony and it was amazing at how tuned in he was and how willing he was to "dig deep" to solve my issue.
In the time I have used this system (close to 2 years), I have had only positive experiences!

Pros

I love that Buildertrend allows me to keep all information pertaining to a particular job in one place.
In addition, here are just a few of the items I take full advantage of:
1. Change Orders
2. Selection Approval
3. Messaging
4. Payments
5. Documents related to job (quotes, orders, etc.)
6. Calendar
7. Lead Management
8. Lead Activities
9. To Do (especially the checklists!)
The list could go on and on and on.

Cons

I write lots of notes in the To Do checklists. Sometimes I run out of room. There IS a workaround so this is not a dealbreaker.
Not too many cons. It's all positive!

Review Source
 
 

Sean from BC Timberframe
Specialty: Home builder - production
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Builders and manufacturing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall great customer support. Our team manufactures ships and errects projects from Alaska to California and everyone can use this product at ease.

Pros

The use and ease of intigration of many platforms into one. Customer service is great a phone call text or email and they respond right away

Cons

Printing of calendar can be better.they could add a calendar option to run workers time off and national holidays so you don't have to add another job.

Review Source
 
 

Matthew from Boa Constructors
Specialty: General contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

A fantastic program with an astronomical price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you're a HUGE company this program makes sense, for a small business though...the price is just too high.

Pros

Truly an all-in-one construction management software. Almost everything you could possibly need you will find.

Cons

No way to sync phone contacts to the program.
No way to track mileage.
WAY overpriced.

Review Source
 
 

stephanie from edge
Specialty: Real estate developer
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Strictly on the project management side things are good (daily reports, calendar, to dos, bidding).

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

There are additional comments on the forum and with Derek (from a several months ago). The pain points we were trying to resolve were not resolved with BT. One pain point was dealing with project management. Sharing plans, having daily reports, seeing who is on the job, the calendar, having budgets in an easy, central place, etc. Those were addressed. We were also wanting a program to manage POs /contracts from PO to final payment -dealing with lien releases (all of them, progress, unconditional, final). Allowing for subs to progress bill and deal with change orders and retention. This was not better, in fact we are double entering data and having to extract to DocuSign to get what we need completed.

Pros

Project management. daily reports, calendar, to dos, bidding, having a budget, documents, mobile app, templates

Cons

all things financial - PO's, Lien Releases, integration with QB (need to have PO's and budget integrate), subs submitting an invoice (shouldn't be all or nothing), progress billing. Securing areas of use. Not getting a sub report (with custom columns so we can print a list for customers). Not having custom fields in the PO. not being able to remove former employees from the list (make inactive, like subs). reminders on the bell are always wrong or not relevant. Not able to have a change order directly associated with a PO so we can see the full value of the contract with changes. Managing retention. No PO approval process (internally route). Unable to get signatures on additional lien waivers. Time it takes to push from BT to QB - during billing there is a long delay. Constant circle of death. Unable to pull up vendor from a PO or add a new vendor from PO. With Bills and POs we should be able to select on that bill/po if we want it added to the budget / new expected. On the budget we should be able to select which columns are viewed.

Review Source
 
 

Mandi from Appalachian Valley Landscape
Specialty: Landscaping
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Great content but poor interface and user experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This software has the best support experience I've ever had. I had an account rep on speed dial and it came with unlimited phone support.

Pros

The amount of information this software holds on any given job is incredible! The gant chart for scheduling jobs and the ability to view multiple jobs at once or break things out by job is awesome. Overall I really loved the idea of the software and wanted to love it in day to day use.
Nothing else I found gives nearly the amount of detailed information and features in that price bracket.
Also getting in touch with support was better than 98% of SAS softwares.

Cons

The interface is extremely outdated and clunky. The layers of pop up boxes make it slow and difficult to navigate through on desktop. The app was slow and difficult to load even in areas of great cell coverage. Overall it didn't work for our company because the cumbersome user experience made it so that it didn't save us any time. It could have been amazing but it just wasn't.

Review Source
 
 

Ebtisam from Real Estate Developers
Specialty: Home builder - custom
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Very well organized

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The dashboard is probably my favourite feature of this software. It organizes everything you have input into one page which gives you easy access to everything.

Cons

Cost is probably one of the downfalls to this software. Although everything is live, I would like to see price reduced a little. Especially when I'm off season and not using the program.

Review Source
 
 

Andy from Tajo One Inc.
Specialty: General contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Increased control, better records and supervision

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Company is very responsive to questions, suggestions and the help is outstanding. This is a great product. My customers love it.

Pros

For one thing, they are constantly added new things. The payroll featured added that sums up my labor cost relative to each employee and hours on the job is spectacular and a huge time saver. The more time I spend on Builder Trend the easier it is to run my business

Cons

I don't like that this survey will not let me proceed to the next section unless I can find something that I like the least.

Review Source
 
 

Matthew from Propertunity Construction LLC
Specialty: Residential remodeling
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Overall experience was good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The product did what it said it did. Very good for putting together and sending proposals. The electronic signature features were a favorite part.

Cons

Not as good of a product for leads and reports. Good for job management and proposals, but not so much for inquiries and lead taking.

Review Source
 
 
 
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Showing 1-12 of 12

Lisa from Hart Homes
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

A Well-Rounded Management Application for Construction

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We've used this on one of our projects to test out the program and keep the client better up-to-date on the project. It only works as well as the user. The benefit is lost if the client doesn't care enough to login to review their files and documents. Luckily, the site supervisor was able to remotely access the documents needing approval to have them manually approved on-site.

Pros

Everything. This is one of the best thought-out application specifically for construction companies. It includes everything from tracking costs per job, creating approval reports of change orders, has its own client login for them to view all documents related to their project to what the construction company wants to share.

Cons

There were a couple snags with being able to share documents with ease and allowing easier access for the clients to review their files.

Review Source: Capterra
 

Margo from ABC Hvac

September 2017

September 2017

Makes the process so much easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love how organized everyone on the project is while using this software. It just makes sense. I don't know how contractors kept everything straight prior to Buildertrend.

Cons

As a consumer I can't think of anything negative about this. The cost is the only negative I can think of, but it's well worth it.

Review Source: Capterra
 

Nicky from Moose Roofing
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Well-Rounded Production Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Almost all of the features we need in one system.

Pros

This program has a ton of features built in, from tracking leads to converting to jobs, to invoicing. Makes it convenient to not have to jump around to different programs at the various stages of a job.

Cons

It can get glitchy at times and run slow. This doesn't happen often, but when it does, it's annoying. There is a little bit of a learning curve, but because it has so many features, it's well worth it.

Review Source: Capterra
 

keith from k&e flatwork
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

subcontractor perspective

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I use Buildertrend from a subcontractor perspective. I've used several similar applications. BT is the fastest and most versatile.

Pros

speed and versatility

Cons

takes a little bit to learn to navigate...but worth it

Advice to Others

subcontractor experience depends largely on how the general contractor uses the software. this is unavoidable.

Review Source: Capterra
 

Tim from Trinitas Project Management

March 2017

March 2017

Would not recommend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

After getting the full-fledged sale on how fantastic this is, I signed up for the minimum monthly plan. On the first "online demo", the internet went down for the coach, so he asked me to reschedule for the next day. He missed the next day's appointment. I called to reschedule with someone else, and when they didn't call, I was told they were no longer with the company. On the third attempt, I ended up finding out that it was not nearly as customizable as I was lead to believe, but I was told that they were going to work with their IT Dept to see what could be done.

Coincidentally, my coach reached out to me a few weeks, later, literally one day outside the 30-day guarantee window, so I was charged for an additional month. When I tried to cancel, I was told it was too late, so I was charged for two full months, and got nothing from it but several wasted phone calls and confirmation that the software will not work for me.

Review Source: Capterra
 

Drew from EBSCO Industries, Inc.
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Great product for the small-midsize builder

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am a technology solutions consultant to the company that selected Buildertrend. We reviewed several other products, but Buildertrend won out due to completeness of solution for a home builder, ease of use, an available mobile app, and pricing model.

Pros

Overall ease of use and completeness of solution, pricing model, mobile application.

I also liked the ability to include subcontractors and home owners in the project communications - where desired - this can be controlled.

Training materials are excellent (videos, live trainings), the Buildertrend support staff were knowledgeable of the building industry, the home building process and very helpful.

Cons

Integration with major accounting/finance/ERP applications is limited.

Advice to Others

While overall ease of use is excellent, it is a comprehensive application and requires dedicated training effort for a successful implementation.

Review Source: GetApp
 

Travis from G Family Construction

February 2017

February 2017

Functional Construction Management Program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

While researching the options available for Construction Management software, I gravitated heavily towards Builder Trend. We were very serious about implementation, but ran into a particular product quirk that we did not want to sacrifice. However, this does not speak to the functionality of the product and would be a very good solution for many companies.

Review Source: Capterra
 

Danielle from Associated Contracting, Inc.

January 2017

January 2017

Great all in one product

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

We use builder trend as a subcontractor, and it's a great way for the General contractor to keep us updated from estimating a new projects to changes throughout an existing project.

Review Source: Capterra
 

Thang from SWP co.

January 2017

January 2017

Great app review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great application Easy to navigate, faster than the online version. Full access to all the information that you need at the top of your finger. Love it!

Review Source: Capterra
 

Curtis from GlossWorks

November 2016

November 2016

Excellent software for construction management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As a sub-trade, we used BuilderTrend with one of our general contractors who was a medium sized home builder. After implementing BuilderTrend, it was amazing how much waste was eliminated from the way we used to do things. The software really simplified coordination with other trades working at the same property and streamlined everything.

Review Source: Capterra
 

Eric

April 2016

April 2016

Builder trend

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

We use builder trend in our company for numerous reasons. Communication, document sharing, contact management, scheduling, product selections, change order management. This software has greatly improved our existing systems substantially.

Pros

The customer support has been excellent to work with. If ever I have a problem they are always there to offer guidance. If ever I have an idea to extend builder trend already phenomenal system they actually listen. Numerous advancements have been made that have always exceeded my expectations.

Cons

I am still hoping one day builder trend may offer a way to redevelop a system that allows it to be fully customizable. I know that's asking a lot but I think this would make it a lot more attractive.

Review Source: GetApp
 

Juliet B.

July 2017

July 2017

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp