Buildertrend Web-Based Construction Software


 

Buildertrend is a construction management system for home builders, remodelers, specialty contractors and general contractors. It combines project scheduling, project management, financial management, customer management and service management in a single suite. As a cloud-based platform, this system can be accessed online with a computer or mobile device.

Buildertrend provides pre-sale tools including a built-in customer relationship management (CRM) system, quick bids and proposals. Project management tools include scheduling, budgeting, time sheets and more. Customer management tools include change order and selection management, warranty requests and payment processing.

This system also integrates with other solutions such as QuickBooks, Xero and various dedicated estimating and takeoff tools.

Buildertrend provides each company with an account manager to provide training and support. Also included are customized branding, daily webinars, support chat, the Buildertrend Learning Community, a 24/7 help section and Buildertrend University.

 

Buildertrend - Dashboard
 
  • Buildertrend - Dashboard
    Dashboard
  • Buildertrend - Gantt chart
    Gantt chart
  • Buildertrend - Markup
    Markup
  • Buildertrend
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000

904 Reviews of Buildertrend

 

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Software Advice Reviews (890)
More Reviews (14)

Showing 1-20 of 890

Brandy from Pocket House Inc.
Specialty: Design/build firm
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Very easy to learn with great support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's user friendly, customizable with lots of great options. The online support and customer serviceis excellent too.

Review Source
 
 

Jerry from E. Vaughan Rivers, Inc.
Specialty: Construction manager
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Great tool for construction managemenet

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Multiple access from different platforms. Suit construction daily work flow very well, with people on the go all the time.

Cons

The mobile app could use some improvement to increase the responsiveness. And some form preset could use more customization.

Review Source
 
 

Sandeep from Renovations by Aaron Sherwood
Specialty: General contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Great Product for Home Renovation Contractors

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Keep up the good work!

Pros

Covers multiple areas from Lead management, CRM, Project Management and Planning, Scheduling and Financials

Cons

Its a vast system and the only support is online or via telephone. IF they had a CD or a book it would really be beneficial for training people. I strongly recommend having a tutorial booklet or CD. Also they should be able to customise training for each user in the organisation

Review Source
 
 

Adam from Leading Edge Builders
Specialty: General contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Great app for custom home builder

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The ability for the owner to see the home under construction. Daily logs, photos, schedule, once their loaded, you can oversee many more jobs. Our office can upload change orders and tag a Superintendent, a Superintendent can take a request on site, price, and an owner can execute a change order on site, a freebie confirming a verbal request or a extra. The office can order advance items by watching progress, speeding up build times. We upload all plans, shop drawings, permitting info, making the Superintendent much less reliant on sales/design/office explanations. Easy for owners to communicate questions, requests, and payments. We bought it for the owner interface and scheduling interface, and found it useful for so much more, Lead management, warranty, and mobility.

Cons

For it to be functional the entire team needs to utilize it. We had a few that didn’t buy in, some were relying on it but not others, and that can be a headache. The schedule is harder than I would like for Superintendent to make changes. Large changes, should be done from the office on a desktop.

Review Source
 
 

John from D'Angelo Building Artisans
Specialty: Design/build firm
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Great product and even better customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I had the pleasure of working with Anthony M. to onboard the BuilderTrend tool and incorporate it into our business. It is a process that is ongoing, but largely due to Anthony's efforts, our management team has made the determination to integrate this powerful tool into all facets of our construction management process in 2018.

Pros

The sleek look, expansive offering with integrated capabilities, landing page that will help showcase our website, and a high quality customer support system.

Cons

The inability to link a project with AIA documents which we utilize as part of the requsition process on our commercial jobs.

Review Source
 
 

Michael from Oasis const.Inc
Specialty: General contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

The first software I tried

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would like to have it with only my brand, even if they had a separate fee for that option, it would be easy enough to do a white label platform,

Pros

Features on the app compared to others that I looked at, much more flexible and the purpose is to be mobile!

Cons

Everything have “Buildertrend “ on it, I would like my customers to see only my company name! It would bring a lot more value to me!

Review Source
 
 

damon from 110% Construction Services
Specialty: General contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Freed my time - increased my capacity four-fold.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

BT is so powerful... Instead of trying to bend the software to work for my business - I bent my business practices to work within the software structure.

Pros

easy to use
95% of what i need for my business intelligence
I like how the software organizes it's major components into Sales/PM/Communications/Financial : beautiful

Cons

I would suggest they add additional tutorial videos to help us contractors with understanding not just how to use their software, but a bit of education on the task itself. ie; I may not know what an RFI is and when to use this feature in the program. And for me personally - some of the financial features were over my head. A quick explanation of terms, etc. would be helpful.

Review Source
 
 

Shane from Axis Mountain Technical
Specialty: Other specialty contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Great App for homebuilding contractors

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This product was very simple and easy to use. The customer support was great. The cost was very reasonable when compared to other products.

Cons

I needed a few more features geared towards larger projects and more collaborators. I will be watching of other products from this company.

Review Source
 
 

Ciaran from Ciaran Grogan Construction Ltd
Specialty: General contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Just starting to use it but seems very good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Excellent product, excellent support, I can really see this product more than paying for itself. Time will tell!

Pros

I can organise all my projects on the one piece of software and I can communicate with the Client, my staff and architect without having to do it 3 times. By setting up the programme of works through the calender, I can set reminders and plan when things need to be organised before I need them, resulting in less delays and more clarity for everyone.

Cons

I think the subcontractor/supplier interaction is clunky. Also Id like to set up material list templates for each element of a build but this function is not available.

Review Source
 
 

Daniel from Anderson Family Construction LLC
Specialty: General contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Buildertrend helped us retain a client and an $80,000 project

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This is a one stop shop construction project management. It has streamlined our financials, communication, and organization. This software allows us to be and appear much more professional and allows customers peace of mind as they are able to see their entire project in one place. It's like hiring three assistants for a fraction of the cost. Their customer service is some of the best I have ever experienced!

Cons

The biggest negative for us is that the app cannot function off line which really limits our ability to use Buildertrend to its full capability.

Review Source
 
 

Todd from Edge Builders
Specialty: General contractor
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2017

December 2017

Buildertrend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love Buildertrend. I love that it is an all in one management tool for a construction business. I am better able to handle multiple jobs and be on schedule with is worth the price for sure. Not sure how well it would work with a larger company. For small companies, however, it is perfect.

Pros

This product has helped me out tons! It has the capability of managing basically all of my project needs. I love the interface, I love how it is set up and love the managerial tools it gives me.

Review Source
 
 

Devin from Buku Contracting
Specialty: Utility contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Great for Builders with long time frame jobs. Not good for subcontractors with lots of quick turnaround jobs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

GC's that are customer oriented should seriously consider.

Pros

Love the Daily Log and all the Mobile Application. Mobile is extremely powerful. We use it to record the weather as well since our work is temperature and humidity sensitive it is great to have this automatically popular as a matter of record. The Voice to text is great as well. We load our projects u with daily progress pictures and often refer back to them.

Cons

Pricing is perfect for Builders. The time frame allows you to bury the cost in the job. HOWEVER, if your a subcontractor it can very pricey if your projects are short duration. if you profit for installing carpet is 1000. You will eat up your profit with the monthly fee per project.

Review Source
 
 

Jesse from J. Lane Construction
Specialty: General contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Amazing Software and Team!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use and amazing functionality!! Taylor Henne is an amazing help when it comes to getting everything set up. The whole team over there is extremely knowledgable about all the features of the software.

Review Source
 
 

Todd from ETC Group
Specialty: Construction manager
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

BuilderTrend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Good choice for owners rep or CM on small to medium jobs

Pros

Easy to start up with no fees or contracts. unlimited users is a plus. cost effective for the price.

Cons

lacks solid financial module with AIA support. Needs a better interface to give permissions after invites are made.

Review Source
 
 

Tom from Homestead Remodeling & Construction
Specialty: General contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

The answer . . .

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

the customer rep has been an excellent coach, and if the rest of the Buildertrend coaches are as helpful and patient (as I’m sure they are) you’ll be in great hands.

Pros

A central hub for everything related to our projects. Eliminates double entry. Very intuitive, if you give it a chance.

Cons

I didn’t find it sooner!

Ideal for all types of projects, but maybe if there was an option for that one or two day project (without using up a job space). Maybe a project that’s below a certain budget only counts as a 1/4 job? This may not make sense to a first time user, but the excellent customer service/tech guys may get where i’m coming from.

Review Source
 
 

Kenneth from Parrent LLC
Specialty: Concrete
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Amazed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am testing the software on one of my projects now so my rating is still green but so far the software has been great minus the cons

Pros

Everything you need to manage and track a project all in one place.
User friendly
Easy to learn
Great customer service

Cons

Photos added under files can not be transferred to a to-do without downloading the file on your device then redownloading onto Buildertrend under to-do.
Needs mass clock ins for the foreman to clock multiple ppl in at once.
The schedule is organized alphabetically when viewing a day. It should not be setup that way. It needs to let you prioritize it by what needs to be completed first then next. It would be better from a visual stand point.

Review Source
 
 

michael from Interra Homes LLC
Specialty: Home builder - custom
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Great product for construction Managment

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

-Great UI
-Awesome tracking for projects
-Scheduling works very well
-PO system has potential with enough effort put in

Cons

-Little custom reporting capability
-Quick books interaction can be spotty
-Could use some work in the selections interface

Review Source
 
 

Gabriel from Trusted Local Construction LLC
Specialty: Construction manager
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

Very intricate and customizable but not as useful as they would make you think

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like how customizable builder trend is and how all inclusive it is. It truly is a one stop shop for all a person's project management needs.

Cons

Buildertrend advertises itself as a software where a person only has to input data once and it populates throughout. This is NOT the case. Also because it is so customizable it can be very difficult to navigate and use. It can be very hard to try to understand how the software developers intended information to be input into the program.

Review Source
 
 

Eric from Eric's Homes inc.
Specialty: Building owner
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

As a small builder I use Buildertrend for about 6 months now. It's a good software but too many issues.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use and good support. It's a good tool to give your costumers confidence and better service

Cons

I couldn't find a way to incorporate my proposal or to build a proposal template.
Change orders will not integrate sale taxes
There is no way to make a negative change order. You can't make any credit to your customer...
I found the schedule not so easy to use but I'm having a phone meeting next week to learn more.

Review Source
 
 

Mandy from J & M Remodel
Specialty: General contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Wonderful Product Amazing Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Since we started using Buildertrend we have taken control of our business like we had not had previously. It is an amazing resource to keep all client info in one place, and the amount of time it saves daily is invaluable. There was an initial learning curve but we were assigned our Client Service Manager and he held my hand through it all. We started out with weekly, sometimes twice a week, meetings until I was up and running. Now I reach out to Anthony regularly with any questions that may come up. The system has been a lifesaver so far, and we are only utilizing a small percentage of it. Once I master one aspect I take on another and with each new function I am so thrilled. It if wasn't for Anthony, and the client support team, I would have been lost. To many times people are sold a product and once purchased, the customer support goes by the wayside, not with Buildertrend.

Cons

There were some issues with the functionality that did not fit with our business model. I expressed this to the support staff and he took my concerns to his developers to work on adding these items in the future. Primarily having the costs feed directly into the owner invoices. The system is set up for flat rate jobs but Anthony and I were able to come up with a work-around in the meantime.

Review Source
 
 
 
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Showing 1-14 of 14

Brandon from Hinkle Hardscapes

January 2018

January 2018

Plenty of tool to utilize

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The best part about Buildertrend has to be the customer portal it creates. This allows you to easily keep your clients involved in the entire construction process.

Cons

While the many tools available is great, sometimes it can be a little overwhelming. There is a little bit of a learning curve towards being able to fully utilize the software.

Review Source: Capterra
 


December 2017

December 2017

High tech features and amazing support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Amazing support - they will go above and beyond and even do your data entry for you - unheard of! The high tech integration and features are excellent - mobile app, allows all users to edit and upload photos. The scheduling features are super smart - it automatically adjust all future items if a current item is delayed, and it also keeps you from double booking vendors when you have multiple projects going on.

Cons

It is so fully featured that it's going to take some time for us to fully utilize every feature. Also, it is really designed for GCs and big construction companies who do estimates and have end user clients. We do fix and flips so it will also take some time for us to figure out the workflows for our unique business.

Review Source: GetApp
 

Lisa from Hart Homes
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

A Well-Rounded Management Application for Construction

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We've used this on one of our projects to test out the program and keep the client better up-to-date on the project. It only works as well as the user. The benefit is lost if the client doesn't care enough to login to review their files and documents. Luckily, the site supervisor was able to remotely access the documents needing approval to have them manually approved on-site.

Pros

Everything. This is one of the best thought-out application specifically for construction companies. It includes everything from tracking costs per job, creating approval reports of change orders, has its own client login for them to view all documents related to their project to what the construction company wants to share.

Cons

There were a couple snags with being able to share documents with ease and allowing easier access for the clients to review their files.

Review Source: Capterra
 

Margo from ABC Hvac

September 2017

September 2017

Makes the process so much easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love how organized everyone on the project is while using this software. It just makes sense. I don't know how contractors kept everything straight prior to Buildertrend.

Cons

As a consumer I can't think of anything negative about this. The cost is the only negative I can think of, but it's well worth it.

Review Source: Capterra
 

Nicky from Moose Roofing
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Well-Rounded Production Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Almost all of the features we need in one system.

Pros

This program has a ton of features built in, from tracking leads to converting to jobs, to invoicing. Makes it convenient to not have to jump around to different programs at the various stages of a job.

Cons

It can get glitchy at times and run slow. This doesn't happen often, but when it does, it's annoying. There is a little bit of a learning curve, but because it has so many features, it's well worth it.

Review Source: Capterra
 

keith from k&e flatwork
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

subcontractor perspective

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I use Buildertrend from a subcontractor perspective. I've used several similar applications. BT is the fastest and most versatile.

Pros

speed and versatility

Cons

takes a little bit to learn to navigate...but worth it

Advice to Others

subcontractor experience depends largely on how the general contractor uses the software. this is unavoidable.

Review Source: Capterra
 

Tim from Trinitas Project Management

March 2017

March 2017

Would not recommend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

After getting the full-fledged sale on how fantastic this is, I signed up for the minimum monthly plan. On the first "online demo", the internet went down for the coach, so he asked me to reschedule for the next day. He missed the next day's appointment. I called to reschedule with someone else, and when they didn't call, I was told they were no longer with the company. On the third attempt, I ended up finding out that it was not nearly as customizable as I was lead to believe, but I was told that they were going to work with their IT Dept to see what could be done.

Coincidentally, my coach reached out to me a few weeks, later, literally one day outside the 30-day guarantee window, so I was charged for an additional month. When I tried to cancel, I was told it was too late, so I was charged for two full months, and got nothing from it but several wasted phone calls and confirmation that the software will not work for me.

Review Source: Capterra
 

Drew from EBSCO Industries, Inc.
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Great product for the small-midsize builder

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am a technology solutions consultant to the company that selected Buildertrend. We reviewed several other products, but Buildertrend won out due to completeness of solution for a home builder, ease of use, an available mobile app, and pricing model.

Pros

Overall ease of use and completeness of solution, pricing model, mobile application.

I also liked the ability to include subcontractors and home owners in the project communications - where desired - this can be controlled.

Training materials are excellent (videos, live trainings), the Buildertrend support staff were knowledgeable of the building industry, the home building process and very helpful.

Cons

Integration with major accounting/finance/ERP applications is limited.

Advice to Others

While overall ease of use is excellent, it is a comprehensive application and requires dedicated training effort for a successful implementation.

Review Source: GetApp
 

Travis from G Family Construction

February 2017

February 2017

Functional Construction Management Program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

While researching the options available for Construction Management software, I gravitated heavily towards Builder Trend. We were very serious about implementation, but ran into a particular product quirk that we did not want to sacrifice. However, this does not speak to the functionality of the product and would be a very good solution for many companies.

Review Source: Capterra
 

Danielle from Associated Contracting, Inc.

January 2017

January 2017

Great all in one product

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

We use builder trend as a subcontractor, and it's a great way for the General contractor to keep us updated from estimating a new projects to changes throughout an existing project.

Review Source: Capterra
 

Thang from SWP co.

January 2017

January 2017

Great app review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great application Easy to navigate, faster than the online version. Full access to all the information that you need at the top of your finger. Love it!

Review Source: Capterra
 

Curtis from GlossWorks

November 2016

November 2016

Excellent software for construction management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As a sub-trade, we used BuilderTrend with one of our general contractors who was a medium sized home builder. After implementing BuilderTrend, it was amazing how much waste was eliminated from the way we used to do things. The software really simplified coordination with other trades working at the same property and streamlined everything.

Review Source: Capterra
 

Eric

April 2016

April 2016

Builder trend

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

We use builder trend in our company for numerous reasons. Communication, document sharing, contact management, scheduling, product selections, change order management. This software has greatly improved our existing systems substantially.

Pros

The customer support has been excellent to work with. If ever I have a problem they are always there to offer guidance. If ever I have an idea to extend builder trend already phenomenal system they actually listen. Numerous advancements have been made that have always exceeded my expectations.

Cons

I am still hoping one day builder trend may offer a way to redevelop a system that allows it to be fully customizable. I know that's asking a lot but I think this would make it a lot more attractive.

Review Source: GetApp
 

Juliet B.

July 2017

July 2017

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp