Houzz Pro Software

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108

Recommendations

FrontRunners 2021

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About Houzz Pro

Houzz Pro is a lead and project management solution that streamlines processes for businesses of all sizes by centralizing all needs into one place. Key features include project management, lead management with client dashboards, and individual insights. Additional Houzz Pro features include an integrated online payment system, mood boards for projects, and white-labeling for communications. With Houzz Pro, professionals have the tools to manage clients and track progress for any project, all the way from estimation to execution. Using Houzz Pro lead management software, business professionals can grow client lists and streamline communication between clients using client dashboards. Professionals can quickly convert any project discussion into a potential project and s...

Houzz Pro Pricing

Houzz Pro is offered across three pricing plans, outlined below. • Starter: $65 billed monthly or $59/month billed annually • Essential: $99 billed monthly (after $49 for the first three months) or $65/month billed annually • Ultimate: $399 billed monthly or $349/month billed annually

Starting price: 

$49.00 per month

Free trial: 

Available

Free version: 

Available

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Houzz Pro User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 285 reviews

Jo

Verified reviewer

Company size: 2-10 employees

Industry: Construction

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2021

HOUZZ for Kitchen and Bath Professionals

The lead generation is appreciated but confusing. Too much calling, emailing, texting. I try to contact most leads but few return my calls or emails. Sometimes they are confused as to why I am calling. Some, I think, just tell HOUZZ something because they got too far into the query.

Pros

After almost 10 years with HOUZZ I feel the cost is worth it. We have a large metropolitan area we include in our advertising. The ability to show potential customers our projects is the number 1 reason we use it. Although many features have been added, the only other one we use is the lead generating aspect. It takes attention and time but we do get some good leads that turn into projects.

Cons

All of the added features are included in other software we already use such as DropBox , Quickbooks, and Asana. Starting over did not make sense for us. I have looked at some of the features but they appeared to take too much time to get started.

Reasons for choosing Houzz Pro

At the time I considered Porch - as I remember - but HOUZZ much better and more popular.

Response from Houzz

Hi, Jo, thank you for your review and for trusting Houzz for so long! We're happy to hear advertising and our leads have helped your business grow, but would love to show you how to get so much more out of some of our other features. We encourage you to connect with your client success manager so that we can show you all the capabilities available to you! Additionally, we really appreciate your feedback on how the lead system operates and we've communicated your concerns to our product team. -The Houzz Pro Team

Replied September 2021

Jennifer Beaman

Verified reviewer

Company size: 2-10 employees

Industry: Design

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2021

Houzz Pro works for my Design firm!

I really love having Houzz Pro working for my business to bring in leads for us and give us a platform to showcase our work. My Client Success Manager is awesome to work with, as well!

Pros

I like that its user friendly for prospects to see our projects and get in touch with us.

Cons

Making changes to the Projects pages is a bit challenging.

Response from Houzz

Thank you for your feedback, Jennifer. We're happy to hear Houzz has given you a stage to show off your great work and that your Client Success Manager has been a great asset in your journey. At the same time, we'd love to hear more about your feedback on the projects page, and you can reach us anytime at http://help.houzz.com. -The Houzz Pro Team

Replied July 2021

Marlena

Company size: 2-10 employees

Industry: Design

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

October 2021

We love Houzz Pro

Love it!

Pros

It has everything we need to successfully run our business.

Cons

There were some frustrating glitches happening when Houzz took over Ivy but they seem to be worked out for now.

Reasons for switching to Houzz Pro

We were looking for a product that was specific to our industry and this is it! It has everything you need to run an interior design business!

Response from Houzz

Hi, Marlena, thank you for the review and recommendation! We've put a lot of hard work into improving Houzz Pro since its debut and we're happy to hear you agree that it's come a long way. -The Houzz Pro Team

Replied October 2021

Sarah

Company size: 2-10 employees

Industry: Construction

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
2

Value for money

out of 5
3

Customer support

out of 5
1

Functionality

out of 5

April 2021

Doesn't fit our current business model

Our purpose in using Houzz Pro was to bring in quality leads. That was the only function we desired to use it for, bringing us leads that fit our business model. Our hope was that Houzz Pro would filter out leads that weren't a good fit, and connect us with people who were a good fit. That's two separate objectives, and Houzz Pro isn't meeting either of those. Most of the leads we get are not looking to hire at all, or they aren't looking to hire a company like ours. They're looking to hire directly, not work with a general contractor.

Pros

Houzz Pro has a good look and is constantly updating it's capabilities.

Cons

Some of the newer features are more about Houzz doing something, than creating a product that connects quality leads with professionals. They make a lot of noise and do a lot of things, but no one really benefits. Concierge services, especially has been very unhelpful. Also, they way Houzz Pro redesigned it's format is not as user friendly for our objectives.

Reasons for choosing Houzz Pro

We were optimistic that Houzz Pro could filter out people who weren't serious about renovating, as well as those who wanted to hire tradesmen. It looked like they had a good way of doing this.

Response from Houzz

Hi Sarah- Thank you for your review. We sincerely appreciate your feedback. Someone will be in touch with you shortly to see how we can improve your experience. Thank you, The Houzz Team

Replied April 2021

Donna

Company size: 2-10 employees

Industry: Design

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

September 2021

it is my back pocket power card.

I am still using it for leads, tracking, portfolio display, and reviews to build new business.

Pros

The analytics are very helpful to keep track of progress and what is showing as successful.

Cons

No scheduling component for projects and all the phases of present product, price product, order product, the product arrives/delivered/inspected. All helpful for the communication of the project and job site progress.

Reasons for choosing Houzz Pro

I am using both. I am trying to evaluate if stepping back from CoConstruct and using Houz Pro is a valid tool replacement.

Response from Houzz

Hi, Donna, thank you for your feedback. We're happy to hear you've found our analytics empowering, and your thoughts on scheduling have been shared with our product team. We hope you choose to keep your power card long-term! -The Houzz Pro Team

Replied September 2021

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