About Houzz Pro

Houzz Pro is a lead and project management solution designed for businesses in the home remodeling and design industries. Houzz Pro is able to streamline processes for businesses of all size by centralizing all business needs into one place. Key features include 3D floor planner, project management, lead management with client dashboards, and individual insights. Additional features include an integrated online payment system, mood boards for projects, and white-labeling for communications.

With Houzz Pro, professionals have the tools to manage clients and track progress for any project, all the way from estimation to execution. Using Houzz Pro lead management software, business professionals can grow client lists and streamline communication between clients ...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

11 Reviews of Houzz Pro

Average User Ratings

Overall

3.29 / 5 stars

Ease-of-use

3.5

Value for money

3.0

Customer support

3.0

Functionality

3.5

Ratings Snapshot

5 stars

(6)

6

4 stars

(2)

2

3 stars

(0)

0

2 stars

(2)

2

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

February 2020

Wendy from Wendy Glaister Interiors

Company Size: 2-10 employees

Industry: Design

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Critical to growing my business

I love how IVY makes it so easy to track my orders, billing, and client project progress. Houzz Pro helps me stay in front of clients with great exposure.

Pros

I really like the exposure Houzz Pro gives me to my target audience for attracting new clients. The referrals I receive more than pay for my monthly subscription. I have found that organizations use Houzz to find me which has resulted in the award of local and statewide recognition.

Cons

Sometimes the "tagging" process using keywords to describe the contents of each photo can be cumbersome.

July 2019

Celeste from Celeste Jackson Interiors, Ltd.

Company Size: 2-10 employees

Industry: Design

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

So Glad I Went with Ivy

I've gotten to know quite a few of the people with Ivy customer support. Everyone is a class act and very helpful.

Pros

I like that it integrates with Quick Book since I have been using QBs for my accounting and did not want to change that. It's fun that my clients get to see pictures of what the item is too. My favorite feature is the time tracker app!

Cons

I am hoping that you add a feature to communicate directly with clients regarding their projects. Something like Basecamp.

February 2020

Leslie from Redbird Restoration

Company Size: 2-10 employees

Industry: Design

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2020

Great Concept

We like how intuitive the software is, saving time by adding products, creating tear sheets, and getting client approval within moments.

Pros

This program makes tracking our products very easy, and customer service has been fantastic! We love being able to add things from all over the web and customize them to our needs.

Cons

There are a few things with billing that end up being duplicated in quickbooks. In that same respect they are duplicated within the project tracker (so in order to track appropriately you must save to a spreadsheet and delete the duplicated items - difficult when you have 10+ pages of products).

January 2020

Marlena from Marlena Design Group

Company Size: 2-10 employees

Industry: Design

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

1.0

Functionality

4.0

January 2020

Banking Nightmare

Very stressful. I am canceling their service

Pros

I bought Ivy because it was designed for interior designers and it was recommended by ASID (American Society of Interior Designers) Ivy has a easy to use extension that makes it very easy to add materials and pricing to your personal inventory from any website. Ivy also has a project management system to track purchases and tasks responsibilities.

Cons

I have only had an account with Ivy for less than 2 months and have had several major banking issues. 1st it was hard for me to link my bank account to my profile. My Ivy account manager ended up having to do it manually. 2nd they somehow linked a bank account that was not mine to my profile, so when my clients paid me I was not getting the payments. They had to refund my clients their money, then I had to re-send the invoices for them to pay again. Which was very embarrassing. 3rd they have been attempting to take a large amount of money from my bank the whole month, which they are not authorized to do. Causing me hundreds of dollars in insufficient fund fees. On top of this, there is No customer service/tech support number for Ivy. I only have an email and phone number for my assigned Ivy account manager. Who is available by appointment only, even though I paid for the Unlimited Package that "includes" priority support. How can you run a business with no access to tech support!!??

Reasons for Choosing Houzz Pro

I chose Ivy because they were recommended to me by several colleagues and industry partners.

July 2019

Mary Margaret from Underwood Design

Company Size: 2-10 employees

Industry: Design

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Interior Design Software

This had made proposals and invoicing a easier and more professional. My clients love how they can see the products that I am either proposing or invoicing.

Pros

It is built for an interior design firm. It is very professional and easy to use.

Cons

I wish this software tracked (time and date stamped) when adjustments were made to the invoice or proposal and each time a client was reviewing either.

Reasons for Choosing Houzz Pro

Ease of use.