So far my experience is great. I'm looking forward to transitioning to this platform permanently for our business needs.

Easy functionality and business management especially with estimates.

No dislikes so far. The software is easy to understand.

Houzz Pro is indispensable to my business. Over time I have integrated more and more of the functionality in my business processes.

Houzz Pro was easy to set up with the help of my account manager. I think the website feature is very good. I like the integration with Houzz retail/green. I can order materials or refer the site to customers to have them get ideas.

Yes, I want them to expedite credit card payments. I sometimes wait 3-5 days for payments to hit my checking account. I'd also like integration with Zelle, Cash App, and Venmo.

we do not have a need for all the additional services as we already have an established business with a website and email already set up, as well as an invoicing system, calendar, etc. especially since not a lot of our clients are from houzz. When this was strictly a platform to showcase your work for potential projects, we received many projects from direct messages. But since everything changed years ago, we continue to struggle to actually get any response from anyone.

This was a great place to showcase projects to gain potential clients

Ever since the first changes were made, when they started to prompt potential clients with a survey asking them about their project, we quite receiving direct messages. We stopped getting people seeking us out because they saw our profile and wanted us specifically. Instead, they are now inundated with multiple calls from all the designers who received the potential project, which I'm sure is frustrating on their part. Many times (most) when we call those potential clients, we never even get an answer. We leave a message, we follow up with an email through Houzz, and almost never hear from any of them. The ones we do actually get to speak with again, usually don't go anywhere, and those few that actually meet with us, end because they do not have a realistic budget (or not the budget they suggested they have on their survey). We use to receive multiple high end whole home projects, but recently the only projects we get are single room, or just accessories.

The front end of Houzz looks professional and is great visually to showcase projects. I like that paying for services in Houzz Pro now enables short project videos to be created for projects. Overall, Houzz and Houzz Pro feel totally disconnected and like two totally different tools that don't actually "speak" to one another.

The visuals on Houzz are great. We only use Houzz Pro to support or company marketing.

We only use Houzz/Houzz Pro for marketing purposes and do not use it as a CRM, project management, estimating or take off tool. I do not like that the back end interface for setting up service areas and scope has to be changed manually and individually for each subscription (rather than apply changes to all service areas). Also, new projects default to the end of the projects list. They should default to newest first as dragging from the bottom of a list of 80 pages is time consuming. There are too many sub menus within each subscription. So, for example, in the public profile set up in Houzz, our scope of services is easy to manage and regularly updated, but it is not replicated in Houzz Pro subscriptions so you have to manually go in and update each one. Overall, there are just too many places to have to update the same information and be clear about what it being pulled from where in Houzz Pro for the public profile and for pro directory. We are yet to see results of paying for Houzz Pro.

Overall experience has been good and since we hope to go national its good to have a software and partner with houzz to grow with us

All of it. But the customer service response if by far the best. Houzz listens to their customer base and does their best to implement things that work for us

I really can't think of anything I absolutely dislike. There are a few things but it would just be me being picky,

When you have a combination of good tools good service good customer service how to implement that in an easy way a supervisor to respond in real time for you you can accomplish all the details that you got to go over and finish all the business that you have with our customers. If you compare with any other platform that you have around the market they are very specific when you talk about high-end delivery products.

The best way to describe all the details about the platform, Is about the way the tools can fit in your daily necessities. The 3D design tool kit is perfect to give examples for my crew and then at first to give a better idea for my customer and real-time. When we talk about CRM you can check it out by yourself how many tools they have to offer better results for your daily based tasks..... we love pretty much everything!

The very first point that we noticed about houzz was the easiness to handle with their platform to provide better results for any task that we got to go over during the day.

Very good. Although I don’t use many of the project management features and information fields offered, it still serves me well as source for leads.

A way for potential great clients to find me/lead history and contact info. I like the project images, videos, reviews being featured.

Landscape architecture isn’t a prominent category when searching for pros.

Houzz in advertising the best

Get Matched With Prospective Clients On Houzz, The #1 Home Improvement Site. Learn More. Find Local Job Leads. Win Projects, Grow Profit. Get Matched w/ Homeowners.

I do like HOUZZ 100 % Build brand recognition in your local market with the help of our targeted advertising.

I use the Houzz Pro to advertise to my clients and to track leads from Houzz specifically. I find this interface simple and easy to use. I also appreciate the ease with which I can add our new projects and images to help with our advertising.

I use other software for most tasks and have for years. Many of my clients come from other sources and it is simpler and easier to use that software for all of our business. Our company has been in business longer than Houzz has and so our systems were already in place when we started. For a new business, this software might be all they need.

As a Remodeling Contractor, I like the fact that a lot of homeowners who want to remodel their home, go to HOUZZ for ideas and recommendations.

That I am rarely on the first page of featured contractors

My overall experience with Houzz Pro is quite good. It is robust enough yet simple enough to work for this small contractor.

I like the timeline, the tasks section, the daily logs (super easy to use, including pictures - my clients are loving this). I am starting to use the budgeting and estimating side and I like it so far.

There are a few small hiccups with how information is communicated with subs and vendors, but I fully expect this to get better in the near future. Houzz is constantly adding new features. I don't like not being able to view the timelines on mobile devices. Add this functionality please!

Customer service is responsive - usually able to get in touch with someone in a day or so.

that its user friendly. It does have many nuances that I have had to figure out the hard way, but that is true of any program.

I have mentioned these issues else where and super hopeful they will be addresses in time.

Very happy

Industry-specific features make it a great solution for interior designers. Wonderful personalized support from the Houzz Team, is always appreciated.

The virtual site-measure tool needs improvement - not sure if the technology is there yet, but as is it requires that the measure options are on the same level - easy with empty spaces, hard when there are furniture pieces in the way. Can't wait for that tool to improve in the future!

Love the ease of use - it's a very intuitive software on the whole. It has most everything we need from an proposal/invoicing/client database side. (We use it along with Basecamp, which is our project manager software). The reporting feature is nice, as well. Reasonably priced and wonderful customer support!

There are definitely some features that we feel are missing within this software. It would be nice to have a little more customization options when creating proposals/invoices with regards to adjusting line spacing, how large our company logo appears on the document, etc. You also cannot have an invoice with a negative amount (we don't have negative amounts too often, but every once in a while we need to refund a client and have a corresponding invoice that shows it). It'd also be nice to be able to make a templated proposal, so we can just use that to create a new one that already has a lot of the items in it that we use on most proposal - have to start from scratch every time creating a new invoice or proposal. We also bill in a cost + % format. It'd be nice to be able to ask for percentage amounts instead of just having dollar amount options for line items - for example, having the line item at the bottom be able to calculate a percentage of all the line items above it. But, all in all, these are smaller things and obviously not enough of a deterrent for us and we us Houzz Pro for our business and do enjoy it. Think it's a great software and is at a reasonable price.

We started the Houzz Pro subscription to update our professional profile, create a new website and give ourselves more exposure. All of these goals have been achieved and we feel our overall experience with [SENSITIVE CONTENT HIDDEN] has been a pleasure. As a former creative director, I directed her with my vision to see through every detail of the profile, our projects and the website design/content.

Learning and using the Leads and Projects features/functions has been a good way to track jobs as long as you have a dedicated person managing it. Some of the other tools like mood boards and 3D tools have not been tested out yet, but seem like they would add value working with clients in the future.

1. The fact that you can't print out leads details has been a challenge and should be made available. Taking a screen capture to then print out is added time. 2. When scheduling project tasks, I would also like to print out the detail and hours for each task entered. This would help with sending out monthly invoices on jobs and tracking employee tasks. 3. Many times a lead comes in and we respond, but then Houzz Pro sends out an email to us to ask if we've followed up? 4. I found out from our accountant that QBonline does not integrate with QBdesktop. So, while we like the Estimate, Invoices and Change Order tools provided by Houzz Pro, we still need to have our bookkeeper "re-enter" these once a month into QBdesktop to keep track of everything. So this adds some extra time too.

Overall it was easy to impliment and easy to use. We don't use all the functionality it has but some things don't fit exactly what we need anyways.

I like having a visual image attached to each item going onto our invoices and proposals. They are easy to create, easy to apply payments and convert proposals to invoices.

Creating room boards so they are more like visual mood boards. We use a totally different software for this feature since this one isn't as user friendly. I dislike that you can't move items around within the proposals. If you forget something and you want to group it on a room with other things, you have to delete everything til you get where you want it to go and then add it all back in again.

I love working with my Houzz Associate! [SENSITIVE CONTENT HIDDEN] is the most helpful representative I've ever had since the early days of using Houzz. With the new changes that come through every month, he takes the time to help me take full advantage of my membership!

I love the image integration of Houzz Pro and the referral system improvements. I now have more specific client leads that are closer to who we remodel for. Houzz Ideabooks are our favorite tool, but we have also been early adopters of both Houzz and Ivy and their client proposal/invoicing program. I am looking forward to more developments of the merger of the two companies.

When Houzz makes a development change it isn't always for the good of the users. However, when I speak to my Houzz Associate directly, they will walk through my concern and take it back to tech support if something that I found critical changed and find a work around or have it come back.