--- title: "Houzz Pro Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Houzz Pro. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Houzz Pro is a good fit for you!" source_url: "https://www.softwareadvice.com/construction/houzz-pro-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Construction Management Software](https://www.softwareadvice.com/construction/project-management-software-comparison/) / [Houzz Pro](https://www.softwareadvice.com/construction/houzz-pro-profile/) / Houzz Pro Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/construction/houzz-pro-profile/) Reviews [Alternatives](https://www.softwareadvice.com/construction/houzz-pro-profile/alternatives/) # Houzz Pro User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 1,088 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.3/5 - Value for money: 4.0/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 645 reviews (59%) - 4 stars: 270 reviews (25%) - 3 stars: 90 reviews (8%) - 2 stars: 16 reviews (1%) - 1 star: 67 reviews (6%) ### Most mentioned pros - In terms of accounting, the most valuable feature of the Houzz Pro service is the fact that our clients' billing and payments, along with the project finances, are all organized in one system rather than residing in individual documents or scattered spreadsheets. - Houzz Pro allows me to structure my business from A to Z, eliminate costly misunderstandings with my clients through crystal-clear visuals, and centralize all my administrative paperwork in one secure place. - Not only does it give my clients a transparent dashboard to access, but it also helps keep my focus on design and reduces project management redundancies as a designer! ### Most mentioned cons - Finally, I have noticed that the mobile app occasionally lacks fluidity out in the field, especially when trying to load heavy image files or complex blueprints in areas with poor network coverage. - program needs more options for cabinetry, like more sizes, more options to for curved countertops, and my clients/contractors cannot open comments when the open the 3D renderings, that needs improvements. - The tough clients are those with heavy traffic and expensive projects that make us spend extra time reconciling QuickBooks entries and clearing payments because of the cap. ## Houzz Pro customer reviews Showing reviews 1-25 of 1,088 (page 1). ### Houzz Updated review - Overall rating: 4/5 - Reviewer: Nemanja V. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Still a strong tool overall. The core features like 3D planning and estimating work really well, but slower support and a few limitations bring it down slightly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The 3D floor planning is still the standout feature and helps a lot with closing deals. Estimating is straightforward, and using templates saves time on repeat work. #### Cons Customer support has gotten noticeably slower, sometimes taking 1 to 2 days to respond instead of minutes. Also still missing some small features like custom invoice numbering, and 3D measurements can be off at times. #### Reasons for switching to Houzz Pro It was not jobber, but our previous app jobtable is not here. A lot more features are available in the Houzz app and everything is under the same roof --- ### Easy Peezy Lemon Squeezy - Overall rating: 4/5 - Reviewer: Lynette M. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Houzz Pro has been very positive. The tools are smart and well thought out, and the customer service team has been responsive and helpful whenever I’ve had a question. I'm looking forward to continuing to learn and get even more out of the platform as I go. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros One of my favorite features is the Clip Tool — it’s truly a game changer. It makes sourcing products so much faster and more organized. I can easily save items from across the web directly into client projects, which helps streamline the entire design process. It's efficient, visually clear, and has become an essential part of my workflow. #### Cons There’s a bit of a learning curve with the platform. Some areas of the system aren’t as intuitive as I’d like, and I’m still figuring out the best way to navigate all the features. That said, I do feel like I discover something new and helpful every time I use it. #### Reasons for switching to Houzz Pro The clipping tools and the professional appearance it shows to clients #### Vendor response Hi Lynette- First of all, your title made me laugh! Glad you are enjoying Houzz Pro. If you need some extra hands on help, let me know and we will make it happen! Chloe Siegmann Head of Customer Success Replied July 2025 --- ### Please read! - Overall rating: 5/5 - Reviewer: Kaitlyn B. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really appreciate that it is easy to navigate, and is always supplying me with ideas for what to do next. #### Cons I find that the price is a bit high, especially for a small business. While I would like to say it is made an enormous difference in our work flow, the benefit may not outweigh the cost thus far. --- ### While useful to our design and build clientele, the QuickBooks syncing means actual reconciling on our part - Overall rating: 5/5 - Reviewer: Eri D. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As an accounting company with various design and build customers on Houzz Pro, we use it indirectly by virtue of managing our client’s books rather than using the platform ourselves. Easy clients are those with ordinary projects as far as bookkeeping goes, and the platform manages all their accounting information for us. The tough clients are those with heavy traffic and expensive projects that make us spend extra time reconciling QuickBooks entries and clearing payments because of the cap. Security-wise, the platform's basic measures to safeguard information and protect user portals have been sufficient enough for our needs, although I would recommend anyone considering this to check how it stacks against their requirements. Customer service has always been satisfactory in answering basic queries through email and messaging, although complicated synchronization problems may take time to solve. In conclusion, I recommend this software to accountants dealing with small and medium-sized design-build firms but must caution about spending additional time reconciling QuickBooks transactions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros In terms of accounting, the most valuable feature of the Houzz Pro service is the fact that our clients' billing and payments, along with the project finances, are all organized in one system rather than residing in individual documents or scattered spreadsheets. Assuming that everything works properly when syncing with QuickBooks, then there is sufficient information coming through for us to be able to recognize transactions rather than having to recreate them. Payments and approvals from the client side are managed through one portal, thus making it easier for us to follow the trail of any deposits or milestone payments down to the signed contract. Our small design and remodel clients have found it much simpler to keep track of finances with time and billing managed together. #### Cons Syncing QuickBooks remains the issue at hand. It seems the new iteration of the platform brings with it issues of transactions being uploaded incorrectly, creating a tedious process of reconciling line by line, not knowing whether the fault lies with us or with QuickBooks. Another hindrance lies with the method of paying: fees incurred from using ACH payments, coupled with the maximum fee charged on each project, can cause a large project for our clients to be broken into smaller parts that may create problems when matching the deposit to the invoice at month end. Expenses tracking within the application does not offer much help, making it difficult for clients requiring job costing services. Pricing is an issue we have to deal with often. --- ### All-in-One Design Tool - Overall rating: 5/5 - Reviewer: Hannah C. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've loved working on the platform. The team has been so helpful and its a really easy seamless process. The team is also constantly taking our feedback and making upgrades and I am so grateful to them for it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This is my all-in-one platform as a designer. Not only does it give my clients a transparent dashboard to access, but it also helps keep my focus on design and reduces project management redundancies as a designer! #### Cons I could use more design detail capabilities in the 3D. Books on a bookshelf styled, the ability to drape blankets over a chair/sofa. Things like that. #### Reasons for choosing Houzz Pro This is way more sophisticated and looks better for clients. --- ### I would not recommend HOUZPRO. There's better out there. - Overall rating: 1/5 - Reviewer: Daryl C. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Not what i expected. Horrible experience with the way they say you signed a contract. But they know you didn’t. But i'll be following up to show you guys how i'm going to make an example out of these guys and their predatory methods. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Very disappointed!, I cancelled my free trial, they still charged me a contract we didn’t sign. now we going to send this over to our attorney. Since they believe they can give this a test drive to see if it's real. #### Cons They have potential, but the predatory methods to hook users is going to come to an end very soon,.. #### Reasons for choosing Houzz Pro Not Houzzpro i can tell you that much about my decision. #### Vendor response Hi Daryl, I’m very sorry to hear about your experience, and I appreciate you bringing this to our attention. I oversee our Global Client Success team at Houzz and would genuinely like the opportunity to look into this and help make things right. Unfortunately, I wasn’t able to locate an account based on the information provided in the review. If you’re open to it, would you mind reaching out to me directly with the business name or email address associated with your Houzz account so I can investigate further? I’d be happy to personally review the situation and see how we can help. Thank you again for sharing your feedback. Best, Nikki Ward Thomson Replied March 2026 --- ### DONT FALL FOR IT. - Overall rating: 1/5 - Reviewer: Ray T. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered not enjoyable. started off good but once you really dig in you start noticing everything that is lacking. they present it all shiny saying look at all the stuff we offer then it falls flat once you realize none of the features are complete and every aspect is lacking. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros 3d planner and being able to scan the room with my iPhone was nice. not to much more I liked or could say good about it. #### Cons every aspect of this program is lacking in some way. the 3d/layouts was very limited. payment processing was extremely slow and you have no control over it. no way to look at your actual subscription. you are limited on most everything. not very user friendly no one im management can seem to fix any issues its always someone else who does it but nothing is every done no value for what it costs. there is way cheaper options that are better no customization practically. just dont waste your time definitely dont fall victim to their marketing packages there are a huge joke. #### Reasons for switching to Houzz Pro very complex and not easy to use. not user friendly at all and lacked alot of features. #### Vendor response Hi Ray, Thank you for your review and I am so sorry to hear about your experience. We take your feedback seriously and I would love to speak with you personally to see what we can learn from from your suggestions within our product itself or our support. Looking forward to hearing from you. Thank you, Chloe Siegmann Head of Customer Success Replied October 2025 --- ### Awesome program so far! - Overall rating: 5/5 - Reviewer: Jeremy K. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far, it has been excellent. Far better value than my previous software. The support is superb. They provide the ability to advertise and create a profile which has already lead to a couple of new leads coming in that I wouldn’t have otherwise had. I have been able to customize the software to my needs and create different auto populating line items to streamline my process. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros So far it has been a great switch from Buildertrend. Everything seems very seamless, has awesome support with dedicated people available to assist. The program itself is easy to use and has great ways to make my life more efficient. #### Cons Haven’t found anything this far. I ran into a few bumps but team was able to help and even added a few improvements to the list for the future. #### Reasons for choosing Houzz Pro Integrations, higher power estimating, free trial which led to purchase #### Reasons for switching to Houzz Pro Price mainly was the concern. Unhappy with price increases and lack of additional services being added. --- ### Houzz Pro is a Go! - Overall rating: 4/5 - Reviewer: Phillip W. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been a good experience thus far, and their support team has been quick to respond and assist with any issues encountered. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the 3d rendering software and its ability to populate directly into a quote for quick project estimations. The product clipper makes it quick and easy to add products to your selections board and quote out items that are not included on the houzz platform already, making it easy to sell anything you can source to your clients. It has a strong built in CRM to assist with clienteling and lead development. #### Cons API access should be added so that you can integrate external catalogs and systems into it for a broader range of selections and increased integration abilities. #### Reasons for choosing Houzz Pro All in one solution with easy built in integrations and that I already use the home depot system which is built into this software. --- ### General contractor Malott acres - Overall rating: 5/5 - Reviewer: Devin M. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Amazingly thorough and well put together by their programs! I would say they have some really great tools! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ability to make and customize everything to fit each client! Makes personalization a great tool! #### Cons Truly just the length for pay out. It is pretty lengthy if a particular banking institution doesn’t support instant payments. #### Reasons for switching to Houzz Pro Needed to combine all apps into one rather than 4-8 different apps. --- ### Houzz Pro is where it’s at!! - Overall rating: 5/5 - Reviewer: Stephanie P. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Love the ease of the planner, the integration from proposals to invoices, and the option to run reports for outstanding invoices. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Absolutely LOVE Houzz Pro!! My favorite tool is the 3D Room Planner… very easy to navigate and plan the space! #### Cons The only thing that I wish I could be better is being able to have an option to bill the project to another entity. #### Reasons for switching to Houzz Pro Houzz offered more options and reliability for our company. --- ### Pro Service Feedback from b.e. decors Interiors - Overall rating: 3/5 - Reviewer: Lanada D. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have look at other services/aps and still like Houzz from a project management perspective. I'm just really not happy about the cost increase and limitations. I think it will suffice for now for the money, but I would like answers as to why $200/mth does not give me full access to ultimate options. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros I love being able to source and build product selections, then link them to proposals and invoices. I also love being able to send my clients invoices and have them pay directly from the invoice. #### Cons I do not like that the price for pro increased and I still don't have all of the options. I should not have to pay even more each month for ultimate service. $200 / mth is definitely plenty and I've used Houzz for a long time. I also don't like not being able to use my sourced products in renderings yet. This needs to happen by now! The renderings still need a little improving on the visual side, but I do love being able to produce a more photo realistic image. It just takes forever to generate. #### Reasons for choosing Houzz Pro At the time, this was more user friendly and cost effective. --- ### The Pro's & Con's about Houzz Pro - Overall rating: 3/5 - Reviewer: Paul A. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall it is a very useful platform, I only have the basic subscription so some of the functionality that I would like to benefit from on occasion just isn't there but I don't currently have a need for that functionality enough to pay for a higher level subscription. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros I enjoy it's AI functionality, the intuitive estimating process, the recent addition of the Home Depot pricing and the automation aspect for the client follow-ups. #### Cons I do not appreciate the way it is constantly trying to get me to "secretly" pass on the finance charges to my clients by asking me to raise the markup percent. Your app pushes the payment option so hard and the fees for every little thing add up. I know there is business in banking but this is an estimating CRM style software, the money grab mentality is very disappointing to say the least. #### Reasons for choosing Houzz Pro The price for the functionality fit my budget and need at the time. My business is small and only need this software for residential, any commercial construction is bid differently. --- ### Honesty on HP - Overall rating: 3/5 - Reviewer: Sara H. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Getting better but not a well oiled machine. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Visual aids- Time billing reporting. Mood boards and selection boards. #### Cons Glitches. project tracker is very slow. Messages with clients doesn't work 100% of the time and clients get frustrated with us not receiving their messages. Integration with quickbooks isn't seamless, have to watch and check for errors. esp with taxes and rounding. #### Reasons for choosing Houzz Pro information would transfer from ivy so low time investment on the set up. #### Reasons for switching to Houzz Pro told us it would be better, and honor pricing. --- ### Amazing program for productivity! - Overall rating: 5/5 - Reviewer: Brandon I. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Houzz Pro has been great, increasing my productivity and keeping me from losing profits in the small details. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of creating estimates with prebuilt templates and AI assistant makes the back-end process so much less time-consuming, allowing me to focus on the actual construction process. #### Cons There is a learning curve to getting 3d plans input and getting takeoffs from those plans. With that said, guide videos have been helpful in learning the process. #### Reasons for choosing Houzz Pro Pricing and functionality and the lack of yearly contract. --- ### Loving this program!!! - Overall rating: 5/5 - Reviewer: Cally S. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My initial experience has been great so far! Customer support has been wonderful as well. It is fairly user friendly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The AI assistance is a huge time saver when entering in product and building 3D projects. I also like the ease of communications with clients directly from the program. #### Cons I feel like there could be a more user friendly interface for financial reports. The credit card fees are higher than the several point of sale systems I use and am familiar with. #### Reasons for switching to Houzz Pro Started a new business and was previously using Ivy --- ### Interior Design Business Must Have. - Overall rating: 5/5 - Reviewer: Susie H. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Streamlined, organized, and client-friendly! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it really helps me keep all ot my many projects organized and on schedule. #### Cons The cost is a little high but I think it's worth it considering how complicated organizing my business would be without it. #### Reasons for choosing Houzz Pro I was previously using it and switching would have taken a long time and there would be no notable cost savings & I would have lost important features like the room scanning to 3D floor plan feature. --- ### Very Accommodating Team - Overall rating: 4/5 - Reviewer: Doug C. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I am very much still learning. Have hardly scratched the surface yet. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very quick responses from the Houzz Team. Able to populate product selections from the internet. The Houzz team is very agreeable to help clients overcome obstacles. #### Cons I am very new, so I learn something new every day. The floor plan set up is very limited to plotting layouts. I need to produce floor plans that are scalable and present other that dark grey. Not as complex as AUTOCAD, but more accessible to the client and subcontractors. #### Reasons for choosing Houzz Pro More complete package and economically feasible. #### Reasons for switching to Houzz Pro started my own company, and could not afford either program, plus Houzz allows aspects that is difficult in the other software. #### Vendor response Hi Doug, thanks for this feedback. We'd love to better understand how we can make floor plans work better for you. Please reach out so we can set up a brief chat. - Liza Replied April 2025 --- ### Best one on the market despite missing a few features - Overall rating: 4/5 - Reviewer: Bryn W. - Verified reviewer: Yes - Industry: Furniture - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good, has been nice to have a dedicated specialist to helping me learn how to use the software to best suit my company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Best software on the market for ordering and tracking furnishings. #### Cons Missing a few features I like about other softwares (i.e. smart tracking when you put in the tracking #, more features to integrate both the hard surface selections and furnishings in the same project) #### Reasons for switching to Houzz Pro Alcove did not have the intuitive features that HP has with furniture invoicing from proposals to PO's - the PO system is unbeatable! I like that it integrates with more of my processes too (i.e. google drive) --- ### Almost loving everything about Houzz pro - Overall rating: 5/5 - Reviewer: Melinda C. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. overall it has been good. But this year I almost switched based on support I was not getting as well as features that were once included in my package that were not this year. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Everything is integrated from measuring scans, 3d modeling, selections, schedules and invoicing it makes it so easy to complete everything in one place. I can collaborate with clients easily, get approvals etc. #### Cons Payment for clients has not been the best experience and many client complain about the fees and don't like giving all the information required to make a payment. There are bugs with collaborating with subcontractors. For long time users like myself the user support where I once had a rep has gone away and now I have no one to contact. Not loving that. Plus the fact that some of the cool features are an extra price and if I need to customize features I need or do not need that is not an option. --- ### overpriced program - not worth it - Overall rating: 1/5 - Reviewer: Joseph D. - Verified reviewer: Yes - Industry: Design - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered I feel the design portion was great but the customer service and marketing section is not worth it. For $700 a month we could of paid for google ads, home advisor or evens signs that would work better. They aren't allowing us to cancel even though they way over promised and not delivering. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros the design was okay. other programs are equivalent for less. We wanted to use this for marketing and gaining more customers, but we had maybe 2 customers we sent estimates too which resulted in no work due to how many other contractors they can go to off the same site. #### Cons Our business was charged and being sent to collections after being charged over $700 a month for no results #### Vendor response Hi Joseph- Thank you for taking the time to share your experience with Houzz Pro. I am sorry to hear that you did not see the results you were looking for with your marketing program and I would like to learn more about your experience. Please feel free to reach out to me directly at chloe.siegmann@houzz.com. Thank you, Chloe Siegmann Head of Customer Success Replied January 2026 --- ### Houzz Pro is a great program - Overall rating: 4/5 - Reviewer: Tammy L. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I like the Houzz pro ease of creating estimates and renderings, I also love that I can collaborate with other subcontractors. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the ease of creating templates for my estimates, I like that I can get paid faster than waiting on checks to clear #### Cons program needs more options for cabinetry, like more sizes, more options to for curved countertops, and my clients/contractors cannot open comments when the open the 3D renderings, that needs improvements. Also, the change order should come with the subscription that I pay for --- ### One platform for all my design needs - Overall rating: 5/5 - Reviewer: Mary C. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I find the pop up help window quite helpful and timely. Overall very pleased #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the selections boards and using that to create the proposals thru pos. I also like how it connects with quick books for streamlined booking. From the design perspective I really love the mood boards and the space planning with the camera-what a game changer! To have all of this in one place?!?! Amazing #### Cons I wish I could u out my own library selections into the space planning rather than just using the stocknitems from Houzz library. I also wish I could see one wall elevations at a time not just in the 3d view. --- ### Houzz Pro is Home - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I'm happy that our team has switch to Houzz Pro. The client design consultation process can be lengthy, especially when clients have difficulty visualizing their space. But, the model display and ability to edit while in consultation has proven to shorten the design process and improve client satisfaction and confidence in us to deliver the house of their dreams. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to interact with my colleagues, shareholders and clients on Houzz has been an invaluable experience which has helped us deliver to our clients a more transparent view of the design and build process. Being able to illustrate my design concepts and calculate take offs in one platform has given me a substantial improvement on efficiency, allowing myself and my team to complete a greater number of projects to the same and even higher standard of care. Not only this, but the ability to amalgamate our scheduling and budget into the same platforms allows all of our team access to the information they need without having to search multiple platform or documents for the information they need. #### Cons Like every software, there is a learning curve. Thankfully, due to its simple and accessible interface, becoming familiar with Houzz Pro doesn't take nearly as long to become well versed in compared to other similar software. There are some softwares that are highly customizable which is nice but can take a long time to set up. While Houzz Pro doesn't have that level of highly customizable options, it does allow you to get started faster and re-orient your use of the platform in the future. --- ### Best Home Builder Program - Overall rating: 5/5 - Reviewer: Bobbi P. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Houzz Pro has an exceptionally user-friendly interface and its impressively comprehensive suite of features. These two elements were absolutely pivotal in my decision to subscribe to the platform. Specifically, the intuitive design and extensive functionality have significantly streamlined my daily workflow, allowing me to manage projects with unprecedented efficiency and organization. #### Cons That it doesn't have the ability to save/recall original estimates, only shows the new estimate with the new changes. ## More reviews [Next reviews](https://www.softwareadvice.com/construction/houzz-pro-profile/reviews/?page=2) --- Houzz Pro Reviews, Pros and Cons - 2026 Software Advice