--- title: "Houzz Pro Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Houzz Pro. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Houzz Pro is a good fit for you!" source_url: "https://www.softwareadvice.com/construction/houzz-pro-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Construction Management Software](https://www.softwareadvice.com/construction/project-management-software-comparison/) / [Houzz Pro](https://www.softwareadvice.com/construction/houzz-pro-profile/) / Houzz Pro Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/construction/houzz-pro-profile/) Reviews [Alternatives](https://www.softwareadvice.com/construction/houzz-pro-profile/alternatives/) # Houzz Pro User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 1,088 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.3/5 - Value for money: 4.0/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 645 reviews (59%) - 4 stars: 270 reviews (25%) - 3 stars: 90 reviews (8%) - 2 stars: 16 reviews (1%) - 1 star: 67 reviews (6%) ### Most mentioned pros - In terms of accounting, the most valuable feature of the Houzz Pro service is the fact that our clients' billing and payments, along with the project finances, are all organized in one system rather than residing in individual documents or scattered spreadsheets. - Houzz Pro allows me to structure my business from A to Z, eliminate costly misunderstandings with my clients through crystal-clear visuals, and centralize all my administrative paperwork in one secure place. - Not only does it give my clients a transparent dashboard to access, but it also helps keep my focus on design and reduces project management redundancies as a designer! ### Most mentioned cons - Finally, I have noticed that the mobile app occasionally lacks fluidity out in the field, especially when trying to load heavy image files or complex blueprints in areas with poor network coverage. - program needs more options for cabinetry, like more sizes, more options to for curved countertops, and my clients/contractors cannot open comments when the open the 3D renderings, that needs improvements. - The tough clients are those with heavy traffic and expensive projects that make us spend extra time reconciling QuickBooks entries and clearing payments because of the cap. ## Houzz Pro customer reviews Showing reviews 1-25 of 1,088 (page 1). ### Houzz Updated review - Overall rating: 4/5 - Reviewer: Nemanja V. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Still a strong tool overall. The core features like 3D planning and estimating work really well, but slower support and a few limitations bring it down slightly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The 3D floor planning is still the standout feature and helps a lot with closing deals. Estimating is straightforward, and using templates saves time on repeat work. #### Cons Customer support has gotten noticeably slower, sometimes taking 1 to 2 days to respond instead of minutes. Also still missing some small features like custom invoice numbering, and 3D measurements can be off at times. #### Reasons for switching to Houzz Pro It was not jobber, but our previous app jobtable is not here. A lot more features are available in the Houzz app and everything is under the same roof --- ### Houzz threw the years - Overall rating: 4/5 - Reviewer: Sherry A. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I I have used it for years and it has grown the tools and they seem to work at improving the ease of use. Getting leads and tools that help me run my business #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Putting all the tools together and giving a professional platform with only genuine reviews of work. Having the ability to show your ideas and track the progress. Giving my clients the tools to see the vision. #### Cons Dealing with tools that stop working and how the burry the help tools and how we only get help during weekdays. The price has tripled in the last 2 years. When you used the 3d tool it glitches and is it getting true measurement. Then you have take hours to correct the scanned walls and cabinets. Having enough build tools for design no ceiling elevations for seconds of homes . Not being able to use IPad to design drawings and mood boards Being able to get quotes with actual cabinet elevations with each measurement of cabinets on the drawings . Being able to show clients the changes to the proposal. #### Reasons for choosing Houzz Pro Having tools together that you don’t have to go in an s out of project. --- ### Please read! - Overall rating: 5/5 - Reviewer: Kaitlyn B. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really appreciate that it is easy to navigate, and is always supplying me with ideas for what to do next. #### Cons I find that the price is a bit high, especially for a small business. While I would like to say it is made an enormous difference in our work flow, the benefit may not outweigh the cost thus far. --- ### Houzz Pro, The ultimate all-in-one Swiss Army knife to manage my projects and wow my clients - Overall rating: 4/5 - Reviewer: Patrick K. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Skyrocketed sales credibility and flawless project management. Houzz Pro allows me to structure my business from A to Z, eliminate costly misunderstandings with my clients through crystal-clear visuals, and centralize all my administrative paperwork in one secure place. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Houzz Pro has become the operational heart of my business. Centralizing estimates, invoicing, and project schedules saves me valuable time every day. I also highly appreciate the dedicated client portal: my clients can track the job progress, approve material selections, and make secure payments online in total transparency, which instantly boosts my professional image. #### Cons all this functional richness comes with a particularly high monthly price tag, making it a heavy financial investment for an independent contractor or small studio. Additionally, the overall interface and administrative dashboards come with a rather steep learning curve; I had to spend several evenings training myself to properly set up my document templates and grasp all the software's subtleties. Finally, I have noticed that the mobile app occasionally lacks fluidity out in the field, especially when trying to load heavy image files or complex blueprints in areas with poor network coverage. --- ### A Powerful, All-in-One Platform for Interior Designers - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Houzz Pro has become an essential part of my workflow. As a designer running my own firm, I needed a platform that could help with project management, client communication, and visual presentation all in one place—and Houzz Pro delivers. It’s helped me look more polished and stay more organized. With consistent use, it’s made my business feel more elevated and scalable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the presentation features—especially the mood boards and product sourcing tools. They allow me to create beautifully branded, interactive experiences for my clients that feel high-end and professional. I also appreciate the centralized dashboard for communication, proposals, invoices, and scheduling. It truly functions as an all-in-one solution for busy designers managing multiple projects. #### Cons The mobile app is a bit limiting compared to the desktop version. I sometimes find it difficult to make edits to presentations or proposals while on the go. There’s also a slight learning curve, so getting fully comfortable with all the features took some time. #### Reasons for choosing Houzz Pro Houzz wall all in one from collaborating with client to contractors. #### Vendor response Thank you so much for taking the time to write this thoughtful and detailed review. We are so happy to hear that you are loving Houzz Pro and seeing so much value in a variety of features. The team is also working hard on improving our app functionality so be on the lookout for more improvements to come. Thanks again, Chloe Siegmann Head of Customer Success Replied July 2025 --- ### I would not recommend HOUZPRO. There's better out there. - Overall rating: 1/5 - Reviewer: Daryl C. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Not what i expected. Horrible experience with the way they say you signed a contract. But they know you didn’t. But i'll be following up to show you guys how i'm going to make an example out of these guys and their predatory methods. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Very disappointed!, I cancelled my free trial, they still charged me a contract we didn’t sign. now we going to send this over to our attorney. Since they believe they can give this a test drive to see if it's real. #### Cons They have potential, but the predatory methods to hook users is going to come to an end very soon,.. #### Reasons for choosing Houzz Pro Not Houzzpro i can tell you that much about my decision. #### Vendor response Hi Daryl, I’m very sorry to hear about your experience, and I appreciate you bringing this to our attention. I oversee our Global Client Success team at Houzz and would genuinely like the opportunity to look into this and help make things right. Unfortunately, I wasn’t able to locate an account based on the information provided in the review. If you’re open to it, would you mind reaching out to me directly with the business name or email address associated with your Houzz account so I can investigate further? I’d be happy to personally review the situation and see how we can help. Thank you again for sharing your feedback. Best, Nikki Ward Thomson Replied March 2026 --- ### All-in-One Design Tool - Overall rating: 5/5 - Reviewer: Hannah C. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've loved working on the platform. The team has been so helpful and its a really easy seamless process. The team is also constantly taking our feedback and making upgrades and I am so grateful to them for it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This is my all-in-one platform as a designer. Not only does it give my clients a transparent dashboard to access, but it also helps keep my focus on design and reduces project management redundancies as a designer! #### Cons I could use more design detail capabilities in the 3D. Books on a bookshelf styled, the ability to drape blankets over a chair/sofa. Things like that. #### Reasons for choosing Houzz Pro This is way more sophisticated and looks better for clients. --- ### Easy Peezy Lemon Squeezy - Overall rating: 4/5 - Reviewer: Lynette M. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Houzz Pro has been very positive. The tools are smart and well thought out, and the customer service team has been responsive and helpful whenever I’ve had a question. I'm looking forward to continuing to learn and get even more out of the platform as I go. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros One of my favorite features is the Clip Tool — it’s truly a game changer. It makes sourcing products so much faster and more organized. I can easily save items from across the web directly into client projects, which helps streamline the entire design process. It's efficient, visually clear, and has become an essential part of my workflow. #### Cons There’s a bit of a learning curve with the platform. Some areas of the system aren’t as intuitive as I’d like, and I’m still figuring out the best way to navigate all the features. That said, I do feel like I discover something new and helpful every time I use it. #### Reasons for switching to Houzz Pro The clipping tools and the professional appearance it shows to clients #### Vendor response Hi Lynette- First of all, your title made me laugh! Glad you are enjoying Houzz Pro. If you need some extra hands on help, let me know and we will make it happen! Chloe Siegmann Head of Customer Success Replied July 2025 --- ### Houzz Pro is a Go! - Overall rating: 4/5 - Reviewer: Phillip W. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been a good experience thus far, and their support team has been quick to respond and assist with any issues encountered. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the 3d rendering software and its ability to populate directly into a quote for quick project estimations. The product clipper makes it quick and easy to add products to your selections board and quote out items that are not included on the houzz platform already, making it easy to sell anything you can source to your clients. It has a strong built in CRM to assist with clienteling and lead development. #### Cons API access should be added so that you can integrate external catalogs and systems into it for a broader range of selections and increased integration abilities. #### Reasons for choosing Houzz Pro All in one solution with easy built in integrations and that I already use the home depot system which is built into this software. --- ### Horribly Immoral Customer Service - Overall rating: 1/5 - Reviewer: Travis C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Absolutely terrible. I have never had someone try to take advantage of me and take so much money like this before. See Cons section. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros nothing. See the Cons section. They charged me almost $6k for a service I did not want and have not used #### Cons They set me up on a free trial. My sales rep, [sensitive content hidden] intentionally misled me by explaining all costs in terms of monthly cost. Then at the very end, sends a contract that has me paying for the entire year up front. I had multiple conversations with them about how the service was not working out for me during the trial period and how I was going to be using a competitor instead. Rather than cancelling my account, they send me a link to cancel it myself. I fill out the form and forget about it. Months later when doing annual reconciliation of my business, I see I was charged $5,750!! They said they have no record of a cancellation form from me. I have not touched this app or utilized any service since the trial period. When I attempted to work with customer service to get my money back for a service I do not use, they flat out denied me. Shame on me for being in a hurry and not paying attention to that contract I signed. But for the company to show zero flexibility and common sense is unacceptable. Charging someone nearly six thousand dollars for a service they do not use is absolutely insane. Collecting my money on a technicality and not by actually conducting mutual business of money in exchange for services. They displayed to me that they are not a trustworthy company and do not have the ability to look at a situation fairly for their customers, I will absolutely never recommend this company, and in fact will be very actively steering my friends away from this service in the construction company. DO NOT USE THEM. Their competitors are much better, look up other options for construction software. #### Reasons for choosing Houzz Pro I didnt. I specifically told them that their product was not working out for me and that I was using a competitor and then they charged me anyway. --- ### Misleading upfront charges of $4,000.00 - Overall rating: 1/5 - Reviewer: David C. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Cons As a contractor, I was contacted by @houzzpro about trying their system about a year ago. I was told it would give me access to high-quality leads in my area (Palm Beach County) and a scanning tool to help generate fast quotes. I ended up being charged $4,000 up front for an annual lead service—something the sales rep never clearly explained. The scanning software barely worked (maybe 10% of the time), and I received maybe 2 leads per month, most of which were low quality. When I reached out to customer service to understand the $4,000 charge, I got zero support or resolution. This was a very disappointing experience, and I wouldn’t recommend it to other contractors. If you’re considering Houzz Pro, make sure to get everything in writing and confirm that you won’t be charged up front without clear consent. #### Reasons for switching to Houzz Pro I was sold that this was going to be a ground breaking tool that would change my business. They charged me $4,000.00 up front for terrible leads, and the scanning tool worked 10% of the time. --- ### Pro Service Feedback from b.e. decors Interiors - Overall rating: 3/5 - Reviewer: Lanada D. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have look at other services/aps and still like Houzz from a project management perspective. I'm just really not happy about the cost increase and limitations. I think it will suffice for now for the money, but I would like answers as to why $200/mth does not give me full access to ultimate options. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros I love being able to source and build product selections, then link them to proposals and invoices. I also love being able to send my clients invoices and have them pay directly from the invoice. #### Cons I do not like that the price for pro increased and I still don't have all of the options. I should not have to pay even more each month for ultimate service. $200 / mth is definitely plenty and I've used Houzz for a long time. I also don't like not being able to use my sourced products in renderings yet. This needs to happen by now! The renderings still need a little improving on the visual side, but I do love being able to produce a more photo realistic image. It just takes forever to generate. #### Reasons for choosing Houzz Pro At the time, this was more user friendly and cost effective. --- ### Converted from IVY - Overall rating: 4/5 - Reviewer: Nina J. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been a good experience. I am impressed with tech support and the training offered! $99.00 is an adequate cost for the platform. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros My favorite feature is being able to draw out the room with your camara This feature was a game changer for me and convinced me to convert from IVY. #### Cons All the add-ons that cost you extra. Budgets should be included in thr plan since it's a critical part of the design business. #### Reasons for choosing Houzz Pro For the floorplan tool and the flexibility to migrate everything from IVY. #### Reasons for switching to Houzz Pro For the floorplan tool and Houzz made IVY users feel negleted and not serviced. --- ### Loving my second year of Houzz Software - Overall rating: 5/5 - Reviewer: Tressa W. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great! I wish we had used the software more in the first year and been able to utilize the additional help included with new users. Now we will have to pay for it. The YouTube training videos are very helpful. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Everything I need to run a multifaceted construction business, in one place. Keeps everything organized, and all team members and clients on the same page. #### Cons Learning the necessary order of operations through mistakes and trial and error. I'm struggling with proper invoicing and change orders. How much operating capacity of my computer the program uses (LOTS) #### Reasons for choosing Houzz Pro Price and user friendliness, everything I need in one place --- ### Mile High Construction review - Overall rating: 4/5 - Reviewer: jordan B. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 7/10 rating the software is nice and easy to use just a few things need improving #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the 3D modeling software makes life easy to show customers my visions #### Cons Estimating needs cost codes give to option to add framing materials into the estimate based off of 3d models #### Reasons for switching to Houzz Pro 3D modeling software was a key factor in switching --- ### Good product, not great service. I feel like I'm being cheated. - Overall rating: 3/5 - Reviewer: Micah B. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Not great. Most everything has been me figuring it out on my own. After my initial onboarding, it's been crickets and no one will contact me back. Not my rep, not the website people, not the lady that signed me up. She was all about responding to me pre-sale. Afterwards, NOTHING. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros I like the take off option the most, just wish I had the ability to do a shop drawing on it. That would make it great. #### Cons The customer service. I have the best package plan and it includes a website. Here I am 4 months later and still can't get anyone to answer my freaking phone calls, even after calling customer service. #### Reasons for choosing Houzz Pro Because the sales lady sold me on it with the service, yet that has failed to perform. #### Vendor response Hi Micah, Thank you for your review and I am happy to hear you are enjoying the takeoff tool although equally concerned on your feedback regarding the service. Would you mind emailing me at chloe.siegmann@houzz.com so I can get a better understanding of what occurred here and get you the help you need? Thank you, Chloe Siegmann Sr. Director, Customer Success Replied May 2025 --- ### Interior Design Business Must Have. - Overall rating: 5/5 - Reviewer: Susie H. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Streamlined, organized, and client-friendly! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it really helps me keep all ot my many projects organized and on schedule. #### Cons The cost is a little high but I think it's worth it considering how complicated organizing my business would be without it. #### Reasons for choosing Houzz Pro I was previously using it and switching would have taken a long time and there would be no notable cost savings & I would have lost important features like the room scanning to 3D floor plan feature. --- ### Set yourself apart from your competitors quickly! - Overall rating: 5/5 - Reviewer: Eric M. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive. Looking forward to fully implementing it with our current process and growing our company with it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All in one solution for our house building and renovation business. Love the financing and payment integrations, estimating capabilities and client dashboard. The 3D modeling walk through and design is awesome. #### Cons It's a lot to learn. Definitely have to invest time in training your team to get full benefit of the product. #### Reasons for choosing Houzz Pro Functionality and adaptability for our company. #### Vendor response Hi Eric- Thank you so much for the review! I love that you are so happy with many different features of Houzz Pro. If you ever need anything, don't hesitate to reach out to us. Thank you, Chloe Siegmann Head of Customer Success Replied June 2025 --- ### Our Houzz Experiance - Overall rating: 5/5 - Reviewer: Robert C. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have had a great experience with Houzz. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We enjoy the vast verity of program material and uses. #### Cons We wish that the 3D had better options for the basic library, including being able to build decks. We would also love to see an option of uploading plans and having the system automatically do the takeoffs. #### Reasons for switching to Houzz Pro We switched for the better functionality and product. --- ### Almost loving everything about Houzz pro - Overall rating: 5/5 - Reviewer: Melinda C. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. overall it has been good. But this year I almost switched based on support I was not getting as well as features that were once included in my package that were not this year. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Everything is integrated from measuring scans, 3d modeling, selections, schedules and invoicing it makes it so easy to complete everything in one place. I can collaborate with clients easily, get approvals etc. #### Cons Payment for clients has not been the best experience and many client complain about the fees and don't like giving all the information required to make a payment. There are bugs with collaborating with subcontractors. For long time users like myself the user support where I once had a rep has gone away and now I have no one to contact. Not loving that. Plus the fact that some of the cool features are an extra price and if I need to customize features I need or do not need that is not an option. --- ### Good value for the money for a boutique practice - Overall rating: 4/5 - Reviewer: Andrea S. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It’s been great with great improvements over the years. The feature added and troubleshooting has helped to keep my costs down so I don’t have to have multiple apps to manage #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Project management. Having everything in one place has been great. Especially when in the proposal process, I can pull together a mood board together very quickly #### Cons Mobile app integration has been hard when getting measurements on site and can’t edit until I get back on the desktop version. The 3D measurement is glitchy at times --- ### Houzz Pro is a great program - Overall rating: 4/5 - Reviewer: Tammy L. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I like the Houzz pro ease of creating estimates and renderings, I also love that I can collaborate with other subcontractors. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the ease of creating templates for my estimates, I like that I can get paid faster than waiting on checks to clear #### Cons program needs more options for cabinetry, like more sizes, more options to for curved countertops, and my clients/contractors cannot open comments when the open the 3D renderings, that needs improvements. Also, the change order should come with the subscription that I pay for --- ### Great Program given a little time to learn it - Overall rating: 4/5 - Reviewer: Neecia E. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is a great program. It does take some time to learn so I would suggest carving out a weekend to play with it a lot before trying to navigate in front of clients, but I love how easy it is to ask questions about anything at all from super small questions to big ones. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I am loving that I can keep everything in one place. I have photos, measurements, notes, idea sketches, proposals, time sheets, financials, products, etc. and all of this for multiple projects at once in one place #### Cons The 3D Room sketcher doesn't have a lot of options for beams in buildings. I have had to makeshift using other things that look like beams and metal columns. --- ### Houzz Pro is Home - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I'm happy that our team has switch to Houzz Pro. The client design consultation process can be lengthy, especially when clients have difficulty visualizing their space. But, the model display and ability to edit while in consultation has proven to shorten the design process and improve client satisfaction and confidence in us to deliver the house of their dreams. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to interact with my colleagues, shareholders and clients on Houzz has been an invaluable experience which has helped us deliver to our clients a more transparent view of the design and build process. Being able to illustrate my design concepts and calculate take offs in one platform has given me a substantial improvement on efficiency, allowing myself and my team to complete a greater number of projects to the same and even higher standard of care. Not only this, but the ability to amalgamate our scheduling and budget into the same platforms allows all of our team access to the information they need without having to search multiple platform or documents for the information they need. #### Cons Like every software, there is a learning curve. Thankfully, due to its simple and accessible interface, becoming familiar with Houzz Pro doesn't take nearly as long to become well versed in compared to other similar software. There are some softwares that are highly customizable which is nice but can take a long time to set up. While Houzz Pro doesn't have that level of highly customizable options, it does allow you to get started faster and re-orient your use of the platform in the future. --- ### Buyer Beware - Overall rating: 1/5 - Reviewer: Dolly M. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Waste of time and money. A small construction company does not have the capital required to use Houzz Pro #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Honestly there really wasn't anything outstanding about Houzz Pro. If the services, they sold us on would have worked it would be an ok CRM but a lot of it was useless. Lack of being able to show elevations, #### Cons Glitches in the system. System very slow. Inability to organize files and access them in a quick manner. Lack of knowledge of customer service. Lack of response for helping through our issues. Lack of wanting to resolve our dispute. Ignoring our desire to cancel and threaten with collections. ## More reviews [Next reviews](https://www.softwareadvice.com/construction/houzz-pro-profile/reviews/?page=2) --- Houzz Pro Reviews, Pros and Cons - 2026 Software Advice