--- title: "Houzz Pro Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Houzz Pro. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Houzz Pro is a good fit for you!" source_url: "https://www.softwareadvice.com/construction/houzz-pro-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Construction Management Software](https://www.softwareadvice.com/construction/project-management-software-comparison/) / [Houzz Pro](https://www.softwareadvice.com/construction/houzz-pro-profile/) / Houzz Pro Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/construction/houzz-pro-profile/) Reviews [Alternatives](https://www.softwareadvice.com/construction/houzz-pro-profile/alternatives/) # Houzz Pro User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 1,088 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.3/5 - Value for money: 4.0/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 645 reviews (59%) - 4 stars: 270 reviews (25%) - 3 stars: 90 reviews (8%) - 2 stars: 16 reviews (1%) - 1 star: 67 reviews (6%) ### Most mentioned pros - In terms of accounting, the most valuable feature of the Houzz Pro service is the fact that our clients' billing and payments, along with the project finances, are all organized in one system rather than residing in individual documents or scattered spreadsheets. - Houzz Pro allows me to structure my business from A to Z, eliminate costly misunderstandings with my clients through crystal-clear visuals, and centralize all my administrative paperwork in one secure place. - The 3-D Floor Plans are a great way to showcase the design, custom templates, easy payment collection for clients, integration with quickbooks, they also help with website management, etc. ### Most mentioned cons - Finally, I have noticed that the mobile app occasionally lacks fluidity out in the field, especially when trying to load heavy image files or complex blueprints in areas with poor network coverage. - The tough clients are those with heavy traffic and expensive projects that make us spend extra time reconciling QuickBooks entries and clearing payments because of the cap. - program needs more options for cabinetry, like more sizes, more options to for curved countertops, and my clients/contractors cannot open comments when the open the 3D renderings, that needs improvements. ## Houzz Pro customer reviews Showing reviews 1-25 of 1,088 (page 1). ### Houzz Updated review - Overall rating: 4/5 - Reviewer: Nemanja V. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Still a strong tool overall. The core features like 3D planning and estimating work really well, but slower support and a few limitations bring it down slightly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The 3D floor planning is still the standout feature and helps a lot with closing deals. Estimating is straightforward, and using templates saves time on repeat work. #### Cons Customer support has gotten noticeably slower, sometimes taking 1 to 2 days to respond instead of minutes. Also still missing some small features like custom invoice numbering, and 3D measurements can be off at times. #### Reasons for switching to Houzz Pro It was not jobber, but our previous app jobtable is not here. A lot more features are available in the Houzz app and everything is under the same roof --- ### Houzz threw the years - Overall rating: 4/5 - Reviewer: Sherry A. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I I have used it for years and it has grown the tools and they seem to work at improving the ease of use. Getting leads and tools that help me run my business #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Putting all the tools together and giving a professional platform with only genuine reviews of work. Having the ability to show your ideas and track the progress. Giving my clients the tools to see the vision. #### Cons Dealing with tools that stop working and how the burry the help tools and how we only get help during weekdays. The price has tripled in the last 2 years. When you used the 3d tool it glitches and is it getting true measurement. Then you have take hours to correct the scanned walls and cabinets. Having enough build tools for design no ceiling elevations for seconds of homes . Not being able to use IPad to design drawings and mood boards Being able to get quotes with actual cabinet elevations with each measurement of cabinets on the drawings . Being able to show clients the changes to the proposal. #### Reasons for choosing Houzz Pro Having tools together that you don’t have to go in an s out of project. --- ### Please read! - Overall rating: 5/5 - Reviewer: Kaitlyn B. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really appreciate that it is easy to navigate, and is always supplying me with ideas for what to do next. #### Cons I find that the price is a bit high, especially for a small business. While I would like to say it is made an enormous difference in our work flow, the benefit may not outweigh the cost thus far. --- ### Houzz helpful in keeping design business on track - Overall rating: 4/5 - Reviewer: Stacy E. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I've had a very positive experience. There are so many useful resources to me as a designer, as well as tools to make running my business easier while still continuing to learn tips and tricks and insights from the home design industry. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love the fact that there are so many tools in one spot to run my business. Costs did get a little high for me so I had to drop the website management, but still feel as though Houzz offers so many tools to keep my projects managed, organized and in a snapshot format I can check in on. I enjoy using the software for invoices and managing payments as well. The mood boards, 2D and 3D software are so easy to use. #### Cons Cost can be a little on the high side and coordinating how to use all the different tools so you are redundant in their use. Some tools can be a little tricky to get the hang of. #### Reasons for choosing Houzz Pro Ease of use and was already familiar with product. Other products did not offer so many tools in one spot. --- ### All-in-One Design Tool - Overall rating: 5/5 - Reviewer: Hannah C. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've loved working on the platform. The team has been so helpful and its a really easy seamless process. The team is also constantly taking our feedback and making upgrades and I am so grateful to them for it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This is my all-in-one platform as a designer. Not only does it give my clients a transparent dashboard to access, but it also helps keep my focus on design and reduces project management redundancies as a designer! #### Cons I could use more design detail capabilities in the 3D. Books on a bookshelf styled, the ability to drape blankets over a chair/sofa. Things like that. #### Reasons for choosing Houzz Pro This is way more sophisticated and looks better for clients. --- ### I would not recommend HOUZPRO. There's better out there. - Overall rating: 1/5 - Reviewer: Daryl C. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Not what i expected. Horrible experience with the way they say you signed a contract. But they know you didn’t. But i'll be following up to show you guys how i'm going to make an example out of these guys and their predatory methods. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Very disappointed!, I cancelled my free trial, they still charged me a contract we didn’t sign. now we going to send this over to our attorney. Since they believe they can give this a test drive to see if it's real. #### Cons They have potential, but the predatory methods to hook users is going to come to an end very soon,.. #### Reasons for choosing Houzz Pro Not Houzzpro i can tell you that much about my decision. #### Vendor response Hi Daryl, I’m very sorry to hear about your experience, and I appreciate you bringing this to our attention. I oversee our Global Client Success team at Houzz and would genuinely like the opportunity to look into this and help make things right. Unfortunately, I wasn’t able to locate an account based on the information provided in the review. If you’re open to it, would you mind reaching out to me directly with the business name or email address associated with your Houzz account so I can investigate further? I’d be happy to personally review the situation and see how we can help. Thank you again for sharing your feedback. Best, Nikki Ward Thomson Replied March 2026 --- ### A Powerful, All-in-One Platform for Interior Designers - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Houzz Pro has become an essential part of my workflow. As a designer running my own firm, I needed a platform that could help with project management, client communication, and visual presentation all in one place—and Houzz Pro delivers. It’s helped me look more polished and stay more organized. With consistent use, it’s made my business feel more elevated and scalable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the presentation features—especially the mood boards and product sourcing tools. They allow me to create beautifully branded, interactive experiences for my clients that feel high-end and professional. I also appreciate the centralized dashboard for communication, proposals, invoices, and scheduling. It truly functions as an all-in-one solution for busy designers managing multiple projects. #### Cons The mobile app is a bit limiting compared to the desktop version. I sometimes find it difficult to make edits to presentations or proposals while on the go. There’s also a slight learning curve, so getting fully comfortable with all the features took some time. #### Reasons for choosing Houzz Pro Houzz wall all in one from collaborating with client to contractors. #### Vendor response Thank you so much for taking the time to write this thoughtful and detailed review. We are so happy to hear that you are loving Houzz Pro and seeing so much value in a variety of features. The team is also working hard on improving our app functionality so be on the lookout for more improvements to come. Thanks again, Chloe Siegmann Head of Customer Success Replied July 2025 --- ### Easy Peezy Lemon Squeezy - Overall rating: 4/5 - Reviewer: Lynette M. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Houzz Pro has been very positive. The tools are smart and well thought out, and the customer service team has been responsive and helpful whenever I’ve had a question. I'm looking forward to continuing to learn and get even more out of the platform as I go. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros One of my favorite features is the Clip Tool — it’s truly a game changer. It makes sourcing products so much faster and more organized. I can easily save items from across the web directly into client projects, which helps streamline the entire design process. It's efficient, visually clear, and has become an essential part of my workflow. #### Cons There’s a bit of a learning curve with the platform. Some areas of the system aren’t as intuitive as I’d like, and I’m still figuring out the best way to navigate all the features. That said, I do feel like I discover something new and helpful every time I use it. #### Reasons for switching to Houzz Pro The clipping tools and the professional appearance it shows to clients #### Vendor response Hi Lynette- First of all, your title made me laugh! Glad you are enjoying Houzz Pro. If you need some extra hands on help, let me know and we will make it happen! Chloe Siegmann Head of Customer Success Replied July 2025 --- ### Houzz Pro is a Go! - Overall rating: 4/5 - Reviewer: Phillip W. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been a good experience thus far, and their support team has been quick to respond and assist with any issues encountered. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the 3d rendering software and its ability to populate directly into a quote for quick project estimations. The product clipper makes it quick and easy to add products to your selections board and quote out items that are not included on the houzz platform already, making it easy to sell anything you can source to your clients. It has a strong built in CRM to assist with clienteling and lead development. #### Cons API access should be added so that you can integrate external catalogs and systems into it for a broader range of selections and increased integration abilities. #### Reasons for choosing Houzz Pro All in one solution with easy built in integrations and that I already use the home depot system which is built into this software. --- ### Horribly Immoral Customer Service - Overall rating: 1/5 - Reviewer: Travis C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Absolutely terrible. I have never had someone try to take advantage of me and take so much money like this before. See Cons section. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros nothing. See the Cons section. They charged me almost $6k for a service I did not want and have not used #### Cons They set me up on a free trial. My sales rep, [sensitive content hidden] intentionally misled me by explaining all costs in terms of monthly cost. Then at the very end, sends a contract that has me paying for the entire year up front. I had multiple conversations with them about how the service was not working out for me during the trial period and how I was going to be using a competitor instead. Rather than cancelling my account, they send me a link to cancel it myself. I fill out the form and forget about it. Months later when doing annual reconciliation of my business, I see I was charged $5,750!! They said they have no record of a cancellation form from me. I have not touched this app or utilized any service since the trial period. When I attempted to work with customer service to get my money back for a service I do not use, they flat out denied me. Shame on me for being in a hurry and not paying attention to that contract I signed. But for the company to show zero flexibility and common sense is unacceptable. Charging someone nearly six thousand dollars for a service they do not use is absolutely insane. Collecting my money on a technicality and not by actually conducting mutual business of money in exchange for services. They displayed to me that they are not a trustworthy company and do not have the ability to look at a situation fairly for their customers, I will absolutely never recommend this company, and in fact will be very actively steering my friends away from this service in the construction company. DO NOT USE THEM. Their competitors are much better, look up other options for construction software. #### Reasons for choosing Houzz Pro I didnt. I specifically told them that their product was not working out for me and that I was using a competitor and then they charged me anyway. --- ### Amazing program for productivity! - Overall rating: 5/5 - Reviewer: Brandon I. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Houzz Pro has been great, increasing my productivity and keeping me from losing profits in the small details. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of creating estimates with prebuilt templates and AI assistant makes the back-end process so much less time-consuming, allowing me to focus on the actual construction process. #### Cons There is a learning curve to getting 3d plans input and getting takeoffs from those plans. With that said, guide videos have been helpful in learning the process. #### Reasons for choosing Houzz Pro Pricing and functionality and the lack of yearly contract. --- ### Thumbs Up for Houzz Pro - Overall rating: 5/5 - Reviewer: Chelsea M. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Generally, we really love it, and appreciate how dedicated the team is to continuous improvement. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is excellent and manages 90% of what we need in our business (and probably 10 additional things that don't pertain to us). It has been reliable and trustworthy for our firm since we opened. We especially love the time tracking and retainer management making the tedious task of billing easy! #### Cons It is expensive - and the additional fees per user make it cost prohibitive to roll out to the whole firm. Also we wish we could charge the fees for credit cards, but not ACH. We would absorb the 1% for our business, but want to pass the higher fees through to the client. #### Reasons for choosing Houzz Pro When we were first getting started, having a "website" gave us immediate credibility before our own site was built out. The cost benefit of switching later didn't make sense. --- ### Loving my second year of Houzz Software - Overall rating: 5/5 - Reviewer: Tressa W. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great! I wish we had used the software more in the first year and been able to utilize the additional help included with new users. Now we will have to pay for it. The YouTube training videos are very helpful. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Everything I need to run a multifaceted construction business, in one place. Keeps everything organized, and all team members and clients on the same page. #### Cons Learning the necessary order of operations through mistakes and trial and error. I'm struggling with proper invoicing and change orders. How much operating capacity of my computer the program uses (LOTS) #### Reasons for choosing Houzz Pro Price and user friendliness, everything I need in one place --- ### Set yourself apart from your competitors quickly! - Overall rating: 5/5 - Reviewer: Eric M. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive. Looking forward to fully implementing it with our current process and growing our company with it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All in one solution for our house building and renovation business. Love the financing and payment integrations, estimating capabilities and client dashboard. The 3D modeling walk through and design is awesome. #### Cons It's a lot to learn. Definitely have to invest time in training your team to get full benefit of the product. #### Reasons for choosing Houzz Pro Functionality and adaptability for our company. #### Vendor response Hi Eric- Thank you so much for the review! I love that you are so happy with many different features of Houzz Pro. If you ever need anything, don't hesitate to reach out to us. Thank you, Chloe Siegmann Head of Customer Success Replied June 2025 --- ### Happy overall but expect more perfections - Overall rating: 4/5 - Reviewer: Louis N. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall is pleasant but still need to perfect their software and i know the team behind is working hard on this #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Good to continue in house development, adding new features and good User interface, listen to customer, and continue improving #### Cons Still missing some critical functions and information such as: 1. Gantt chart, the tasks marked completed did not show unless we click in 2. I am still having some issues and with bid , trades cannot open bid to submit. #### Reasons for choosing Houzz Pro User interface and potential marketing and lead #### Reasons for switching to Houzz Pro User interface is boring, hard to learn, --- ### Overall option. - Overall rating: 4/5 - Reviewer: Kevin K. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The support team is amazing. I’ve worked with many different contractor softwares and my coaches in Houzz have been the most helpful coaches I’ve had. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The entire package is a wonderful software for contractors. The estimates look amazing and my clients love them and the client portal. #### Cons The latest update combined the labor and material. Now I can not see what the overall cost of material is for a project. #### Reasons for switching to Houzz Pro Cost, they kept raising the pricing. I work on a small budget:small business. --- ### Houzz Pro, The ultimate all-in-one Swiss Army knife to manage my projects and wow my clients - Overall rating: 4/5 - Reviewer: Patrick K. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Skyrocketed sales credibility and flawless project management. Houzz Pro allows me to structure my business from A to Z, eliminate costly misunderstandings with my clients through crystal-clear visuals, and centralize all my administrative paperwork in one secure place. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Houzz Pro has become the operational heart of my business. Centralizing estimates, invoicing, and project schedules saves me valuable time every day. I also highly appreciate the dedicated client portal: my clients can track the job progress, approve material selections, and make secure payments online in total transparency, which instantly boosts my professional image. #### Cons all this functional richness comes with a particularly high monthly price tag, making it a heavy financial investment for an independent contractor or small studio. Additionally, the overall interface and administrative dashboards come with a rather steep learning curve; I had to spend several evenings training myself to properly set up my document templates and grasp all the software's subtleties. Finally, I have noticed that the mobile app occasionally lacks fluidity out in the field, especially when trying to load heavy image files or complex blueprints in areas with poor network coverage. --- ### I am a Houzz Pro client - and regretting it - Overall rating: 1/5 - Reviewer: Tim M. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered I am a Houzz Pro client. I would really caution against using this platform as a professional. They sell exposure - not projects. Leads might have been decent in the past, when there was an appropriate amount of professionals signed up (relative to a commensurately high amount of demand from potential clients). The quality of the leads today is awful. "Clients" oftentimes do not respond. Those who do are looking for handyman services (I am an architect..). I am embarrassed to share how little traffic my page generates. Every single other service I use outperforms Houzz - by a long shot. Pinterest (a free service) has pushed more people to visit my website in 3 days than Houzz has managed to do in the 6-7 months I have been a client. And then we have customer support. Let's be honest - these are just reconverted salespeople. My last two meetings were painful. There was no attempt at solving any issues communicated. It was a 45min sales pitch - full of promises for next year. My latest interaction is from this week. The photos that I have been trying to select for the "Visual Project Match" have not been uploading - most not even pending a review from Houzz. It has been a week. 10 emails with their support team. Still nothing. This is one of the most basic and essential services that they offer for the price of the subscription. There have been countless other issues - and very little support. If they have the decency to respond to this review, they will probably do so with the same generic message you can find elsewhere. I have 5 months left on my subscription. I had to call twice and write 5 emails to make sure that Houzz would not automatically renew my membership. The fact that they do not have that as a basic function accessible by professionals on their platform is already super suspicious. Reading some of these other reviews, I can tell that it is by design. I have now changed bank, leaving only what I owe Houzz for the remaining 5 months in the account they have on file. I will be cancelling my card the second the payment for the final month is completed. I would urge others to do the same. To be fair, they are good at one thing: selling you something that they do not own. I fell for it, others have and will undoubtedly continue to do so. And I get it. I signed up when business was tough - in the hopes of generating some business. When things are bleak, we fall victim to those who tell us what we want to hear. Statistically speaking, I am sure that this platform works for some. I would be extremely surprised if everyone who signed up was going through the same experience. But having asked around, I would say that approximately 75% of professionals on the platform feel the way I do. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Not much - the service is appalling. I really regret being encouraged to sign up for a year. For those thinking about it - don't. #### Cons Most of it - the service is appalling. I really regret being encouraged to sign up for a year. For those thinking about it - don't. #### Vendor response Hi Tim- I am so sorry to hear about your experience on Houzz and I would love to do anything possible to help. I would welcome a conversation if you would like to reach me at chloe.siegmann@houzz.com. Chloe Siegmann Sr Director, Customer Success Replied June 2025 --- ### Blue mahoe design - Overall rating: 5/5 - Reviewer: Kevral W. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall for security of the soft ware is great. Good for time and task management customer and team support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to use the software to do take and design to show a client what they can get when sending an estimate. #### Cons The scan to measure is not accurate and dont work good and only work sometimes. Limited options for materials in the design options like flooring and some bathrooms items. --- ### Most complete project management software tool for contract - Overall rating: 5/5 - Reviewer: Ana R. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience has been good, a few glitches here and there, but overall they have the most complete #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I really like the fact that this is such a complete software. I’m able to do almost everything I need to run my business. I really like the fact that they have a 3-D scan scanner so I can show my clients what their project will look like at the end #### Cons I feel like the quality of the 3-D scanner has gone down. I’m not able to get as accurate of scans as I did before. Hopefully this is something they are working too correct because I am actively looking for another software until this is --- ### Why Houzz Pro works with/for me! - Overall rating: 5/5 - Reviewer: Lakyn B. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 10000/10 - I truly love everything about this program. I just recently brought on the idea of bringing another designer into CDG, and I showed her a quick preview of the program, and she was blown away. It took her 5 minutes to realize she has needed this program in her career years ago! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how easy it is to keep all of your information, design work, client files, contracts and MORE all in one spot. Instead of using so many different programs, it's all in one spot. Any time I have ever had an issue, my support team is quick to respond and assist with any questions or needs I have. #### Cons If I have to choose anything, The budget needs a "estimate" first. Putting in the budget I may not know what services will be required, therefore what all would be on the initial estimate until I see/source help and design. --- ### Houzz Pro review - Overall rating: 5/5 - Reviewer: Marcie B. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Pretty good. I would like to take a tutorial or 2 to make sure I'm getting the most out of the program, #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Streamlined project management tools are really helpful. I also like the AI enables features to save time. #### Cons The new upgrades are a little costly. It also seems like the Lidar 3D scan tool takes a little getting used to. #### Reasons for switching to Houzz Pro Increased functions and support. Updates, --- ### Best Home Builder Program - Overall rating: 5/5 - Reviewer: Bobbi P. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Houzz Pro has an exceptionally user-friendly interface and its impressively comprehensive suite of features. These two elements were absolutely pivotal in my decision to subscribe to the platform. Specifically, the intuitive design and extensive functionality have significantly streamlined my daily workflow, allowing me to manage projects with unprecedented efficiency and organization. #### Cons That it doesn't have the ability to save/recall original estimates, only shows the new estimate with the new changes. --- ### DDS Renovations Review - Overall rating: 4/5 - Reviewer: Josh H. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been good. I have been working with them for over a year. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Easy to use. Great for sending out bids. I'm looking into some of the other features it has. #### Cons Sometimes trying to get questions answered is tough. I wish it had a better system for setting up follow-ups. #### Vendor response Hi Josh, Thank you so much for the review and for being a loyal Houzz Pro customer. I am glad you are enjoying it so far; however, I welcome you to reach out to me if you are having trouble getting answers that you may need. You can reach me at chloe.siegmann@houzz.com. Thank you! Replied May 2025 --- ### Interior Designer is happy with Houzz Pro for all business operations - Overall rating: 5/5 - Reviewer: Robin M. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've been using Houzz Pro for 6 years. They are leading the industry for Interior Designers. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It handles all of my client management, project management and purchasing. I love the clipper for proposals. #### Cons They are always doing new things, so hard to catch up sometimes but worth it. It's on the high side for pricing, but I have a big business to keep track of. ## More reviews [Next reviews](https://www.softwareadvice.com/construction/houzz-pro-profile/reviews/?page=2) --- Houzz Pro Reviews, Pros and Cons - 2026 Software Advice