--- title: "Buildertrend Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Buildertrend. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Buildertrend is a good fit for you!" source_url: "https://www.softwareadvice.com/construction/buildertrend-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Project Management Software](https://www.softwareadvice.com/project-management/) / [Buildertrend](https://www.softwareadvice.com/construction/buildertrend-profile/) / Buildertrend Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/construction/buildertrend-profile/) Reviews [Alternatives](https://www.softwareadvice.com/construction/buildertrend-profile/alternatives/) # Buildertrend User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 2,486 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.7/5 - Value for money: 4.3/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 1,742 reviews (70%) - 4 stars: 589 reviews (24%) - 3 stars: 110 reviews (4%) - 2 stars: 31 reviews (1%) - 1 star: 14 reviews (1%) ### Most mentioned pros - It’s a powerful all-in-one construction management platform that improves organization, communication, and project tracking. While there’s a learning curve and cost considerations, it greatly enhances efficiency and workflow once implemented. - It’s a comprehensive platform that keeps construction projects organized, from scheduling and budgeting to communication with clients and teams. While it takes a little time to get fully comfortable with all the features, once you do, it significantly improves efficiency and project visibility. - Our company used us for several months and got great feedback from most of our clients about its reporting features and it made us more organized in how we managed projects. ### Most mentioned cons - For contractors, builders, or construction businesses considering Buildertrend: be extremely careful. Once your information is inside their system, retrieving it later is a massive challenge. If you’re planning to switch platforms in the future or just want flexibility, keep in mind that your data will not be easily portable. - The main drawback of Buildertrend is that it can be overwhelming at first due to the sheer number of features and options. - One downside of Buildertrend is that it can feel complex for new users, with a learning curve during setup. ## Buildertrend customer reviews Showing reviews 1-25 of 2,486 (page 1). ### Good Tool for project management - Overall rating: 4/5 - Reviewer: Matt G. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its a very streamlined, easy to use management software. The daily logs, purchase orders / change orders and client portal are all very useful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros BuilderTrend is continually updating and improving. The changes are easily understood the formatting is very clear. #### Cons As with everything these days, the costs do increase from time to time. I also wish the scheduling was improved slightly. #### Reasons for choosing Buildertrend It was a a user friendly, and cost effective management tool. --- ### Fairly Robust Software - Mixed Opinions on Customer Support - Overall rating: 4/5 - Reviewer: Salina T. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Before registering with Buildertrend, my entire team was operating solely on paper and Excel, which caused huge bottlenecks in our project coordination, scheduling and communication. By introducing Buildertrend, our labour force was able to enter all of their daily logs, expenses, and project updates all from their phone, which resulted in fewer lost documents, more daily awareness from all teams, and more than 30 hours saved in manual data entry and filing time for the administrative team. I liked that our clients were able to view their own profiles and see the progress of their projects. It was convenient for the client, operations, project managers and labourers to see the schedule updates in real-time on their respective access. The customer support was also quiet engaged with our onboarding which made it less daunting for the large system change. #### Cons This is quiet an expensive software for a small company to manage, and I found their sales team to be a bit pushy regarding add-ons even though we frequently reminded them that the add-ons were not applicable to our business, either due to structure or size, and out of price range. There was also a huge learning curve for all teams, but they prioritized the operations team and barely spent time answering questions we had for the labourer's view. This was frustrating because we had unique use-cases and knew the adoption of the technology would be challenging for our labour force that was used to paper, so it was difficult to integrate the software into our team when our valid questions were unanswered and some labour felt unsupported. #### Reasons for choosing Buildertrend At the time, Buildertrend offered better features and resources for our labourers than Jobber, which was our top priority as a general contractor with a labour force. Also, Jobber was more focused on sub-trades than general labourers so we didn't fit into all of their form templates. #### Reasons for switching to Buildertrend This was a data entry intensive option and we found this was a very time consuming way to manage our bidding, project management, and accounting processes, so we switched to Buildertrend after reviewing alternatives, --- ### Fabulous software! - Overall rating: 4/5 - Reviewer: Sarah M. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've been using Buildertrend now for several years and I really like it. I can't imaging going back to the way we used to operate. This software keeps us organized and helps our customers stay in the loop during their project. It's a wonderful software and great support staff. Highly recommend! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros One of the things I like most about Buildertrend is the support they give. If I ever have a question or are unsure of something, I can easily use the chat feature or call the support line and they help walk me through it and figure out a solution to my problem. They're fantastic! #### Cons One thing I don't like is that once a customer has activated their account, we as the builder can no longer update the customer contact info. Sometimes we're dealing with older people or ones who aren't super computer literate and it takes me a long time or multiple emails to describe how to add a phone number or email address to their account vs me just being able to go in and adjust in in 10 seconds. I wish they would change that! --- ### All-in-One Construction Project Management Platform - Overall rating: 5/5 - Reviewer: Nikki C. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Buildertrend has been positive. It’s a powerful all-in-one construction management platform that improves organization, communication, and project tracking. While there’s a learning curve and cost considerations, it greatly enhances efficiency and workflow once implemented. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I liked most about Buildertrend is how it centralizes project management. It makes scheduling, communication, budgeting, and document sharing easy in one platform, helping construction projects stay organized and on track. #### Cons One downside of Buildertrend is that it can feel complex for new users, with a learning curve during setup. It can also be costly for smaller teams, especially when adding advanced features. #### Reasons for choosing Buildertrend We chose Buildertrend because it was more user-friendly, more affordable, and better suited for residential projects. Compared to Procore, CoConstruct, and JobTread, it offered easier adoption, strong all-in-one tools, and better day-to-day workflow for our team. --- ### Excellent Product - Overall rating: 5/5 - Reviewer: Todd H. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has made our process more professional, been the deciding factor in closing some of our sales and helped us track jobs more efficienly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros proposals, job costing, scheduling. Excellent tool to communicate with clients and track jobs. We have sold jobs because we had BT! #### Cons There is so much functionality I don't use it to it's fullest and the "college" only occurs in one place that is far from our location in Florida. #### Reasons for choosing Buildertrend Fit our needs better and it was easy to set up and use. --- ### Good product ruined by bad design - Overall rating: 2/5 - Reviewer: Ryan B. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Overall the product sucks but the support is great. Also way too expensive. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It has a lot of great features, and support is excellent. #### Cons The product user experience is absolutely awful. It's a hard product to learn how to use, and there is like 10x more clicking that there needs to be. Very frustrating to use on either desktop or mobile. #### Reasons for choosing Buildertrend None had the features we needed and Procore was overkill. #### Reasons for switching to Buildertrend Too many products in the mix, we wanted to consolidate to one product. --- ### Construction management software - Overall rating: 3/5 - Reviewer: hunter l. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great customer service, ease of use, work flow, and speed from server. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Its easy time clock function. Its take off feature #### Cons No taxes on estimates and invoices and lack of flexibility with fixed costs and time and materials or projects with multiple contracts or different structures. #### Reasons for choosing Buildertrend Seemed like a better fit. With the options and cost codes and catalog #### Reasons for switching to Buildertrend Better project managment with felibility for service work with multiple contact types. --- ### Buildertrend Tax issues - Overall rating: 3/5 - Reviewer: Leslie D. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered The BT people are great. The trainers are great. But the product was lacking for us. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros It may be a good program for a builder in USA #### Cons It does not seem to fit the electrical field very well. Also, they assured us that their platform could handle Canadian tax. If you are from Canada, I suggest you ask some hard questions before you onboard. After training for several months, we finally realized that we were not going to be happy with BT. The one and biggest complaint was that they had a very clunky way of handling Canadian tax. They did not seem to be interested in correcting it. #### Reasons for choosing Buildertrend Best value and better Project management #### Reasons for switching to Buildertrend Looking for a better platform. More power on one site --- ### Construction Company review - Overall rating: 3/5 - Reviewer: Leisa M. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Mediocre experience, the customer service was great however they could be better with pricing and initial trial period. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I liked the idea of having a client portal that i could setup for clients to use. #### Cons The bulky nature of the system, it looks initially very easy to cross contaminate information through to areas you don't want information stored. They also don't give you any time to learn the system before you have to pay the subscription, i would have been more likely to sign up longer if they gave me time to learn it properly. #### Reasons for switching to Buildertrend We needed a more advanced system to input the required data and client portal capability --- ### Rigid Contracts and Zero Empathy: A Warning for New Contractors - Overall rating: 1/5 - Reviewer: Ricardo D. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Buildertrend markets themselves as a partner for construction growth, but my experience as a small business owner has been the opposite. Despite paying for six months of service while having zero active projects, they refused to exercise the 'sole discretion' suspension clause (Section 4.6) in their own contract to provide temporary relief during a cash flow crisis. I have paid thousands for a service I never used operationally, and their legal department’s only response was to enforce the remainder of the annual debt. They prioritize rigid payment installments over the actual success or survival of the companies they serve. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 --- ### Disappointing - Overall rating: 2/5 - Reviewer: Wendy M. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Initially, we thought it was ok. Every day we worked, however, we found more and more workarounds. they far outweighed the positives early on. Truth is, the salesperson had MORE than enough information to know that we wouldn't be a good fit, but they lied to us. As a service-based business, this is a joke of a program. It's made for companies with FEW customers and FEWER jobs. If you're trying to get by with not activating your customers - nothing works correctly. the system ABSOLUTELY does not "integrate" with Quickbooks. It only accepts SOME information - and what it allows leaves you having to duplicate entry more than 1/2 of your jobs data. Even moving from the "leads" module to a customer after they sign, only gives you the BARE minimum information on the customer. Most of the data doesn't even transfer. When you try to do more - like we hired a professional consultant for $600 to help us - we just found out more lies and more problems until we finally gave up. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Functionality: 1/5 #### Pros The customer integration is nice. The system was stable even out in the field. #### Cons The customer service STUNK. The sales staff knew FULL WELL what we needed and why, and they lied to us to get the sale. 6 months in we found out the REAL answer of the Quickbooks integration - basically it sucks. We were looking to eliminate places of duplicate entry - not create more. Document management is horrible. basically a DOS system where you can't even scroll in between photos. Lack of ability to have a customer, be a trades partner, be a subcontractor - which happens all the time. #### Reasons for switching to Buildertrend Features that we were promised but didn't exist. #### Vendor response Wendy, Thanks for sharing your experience with us. This isn't the typical feedback we receive + we always strive to provide top notch service to our customers. I want you to know that we've heard your feedback + will reiterate to our sales team the importance of ensuring a good fit. We're specifically designed for custom home builders and remodelers, but many other businesses, like yours, can find success with CoConstruct. In a review of your interactions with our team, we did do everything we could to accommodate your needs. All tickets submitted were addressed + when your 1st coach wasn't a fit, we assigned a new one + extra sessions to help with your success. We're are surprised to hear about your QuickBooks concerns, since our integration is widely considered the best on the market. If there are any other specifics that you'd like to share, we'd be happy to dive in more. We hope you are able to find another application that is better designed for your business. BW, Marketing Replied February 2021 --- ### Great scheduling tool for home builder - Overall rating: 5/5 - Reviewer: Karic R. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great software if you are a home builder, not so much for larger commercial and land development. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use, it is usefriendly. You can manage the schedule from the app and all the subs get notified right away. #### Cons I like it, but my sub contractor did not like it because of the consistent notices on their phone. --- ### Project Management Made Easier - Overall rating: 5/5 - Reviewer: Jake D. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We love Buildertrend because it helps us manage our business efficiently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It provides simple scheduling that can be used repeatedly for similar projects. #### Cons It does not integrate with our accounting software (Sage Intacct Construction). --- ### Software very friendly to use, - Overall rating: 5/5 - Reviewer: Ebtisam A. - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software at first seemed to be overwhelming but after playing around and getting guidance from their team, it is actually very friendly. #### Cons I think some back ground knowledge is useful in order to be able to navigate around, have more demos available. --- ### Great software - Overall rating: 5/5 - Reviewer: Bill D. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. very good and seems to be improving. Started using around 2017 and it was hard to track multiple jobs from same client, but the fixed that pretty quick for us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros excellent for proposals, billing and change orders, the customer portal is great, and the work schedule is very good. excellent customer support #### Cons the cost is pretty high, The CRM interface and ach seemed to pay slow. Managing several accounts from the same client was a little tricky, but they did fix most of the issues with that. --- ### Served us well for many years! - Overall rating: 5/5 - Reviewer: Cassidy J. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We used this software thoroughly for many years and found it really easy for both team members and clients, and very effective for managing our work. We moved away from it once it was acquired in order to move forward with a program being developed and maintained. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Client facing portal, selections process, messaging and communication organization #### Cons Wanted more back end features on financials --- ### Buildertrend Review - Overall rating: 4/5 - Reviewer: Mckinzie C. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered it's been good. It has allowed us to store a lot of info we previously had scattered around #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It has almost every functionality we need #### Cons It is not very organized and does not keep documents separated --- ### budget friendly - Overall rating: 5/5 - Reviewer: Princess Terana Caram H. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The problems I solved since I started using this software is being organized. I realized that using online tools and digital tools is beneficial specially in this day and age. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I only do house designs as a hobby and I like this software because it doesn't cost me much. I used the construction project management tools to keep all my work and I somehow finish them all effectively to post it on my portfolio. Buildertrend has everything I need to stay organized. #### Cons I already like the software itself and I have a suggestion. Why not create a sub software for designing. #### Vendor response Thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team. Replied March 2023 --- ### Great for any construction company - Overall rating: 5/5 - Reviewer: Kat W. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great product for any construction company/builder. Keeps projects schedules updated as well as can be a great resource for photos from site. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Easy way to keep track of schedules, change orders, photos from site etc. All of the trades and team members have access and can update any information if required. #### Cons When used on my phone, a lot of the time the projects won't load, therefor cannot access information on site, which is sometimes critical --- ### Great software for job organization! - Overall rating: 5/5 - Reviewer: Heather H. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Buildertrend has transformed our company for the better and brought us successfully into the future. We were able to go from all paperwork to virtually all digital. Files drawers full of paperwork sorted by each job are a thing of the past. Now all the information anyone needs is all packaged nicely, per job, at our fingertips! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the all encompassing information housing Buildertrend provides for each of our jobs. All of our team members can access this info with ease. No more information hiding in private emails or documents hiding on company drives...all of which cause major problems when team members are on holiday or out sick. #### Cons There are a few quirks and drawbacks I have found on Buildertrend. The most common qiurk seems to be the inconsistency of the same functions across different sections in Buildertrend. For instance uploading a file is done one way in one section of Buildertrend and a different way in another. Same with deleting items. In one section things just delete, in other sections you have to verify deletion and then select done...two extra steps. In the Leads section I can send a document out to be signed whether or not a customer has a log in to Buildertrend, but in the Change Order section (once the lead is a job) I can no longer send documents to an external emails for approval. I have to use Docusign to get signatures. This is not very streamlined. Seems like they had different teams writing code for different sections and they never communicated to each other on how to keep functions consistent throughout the software. The worst drawback is that there is essentially no function for schedulING. The scheduLES within each job are great, but when it comes time for a foreman to see what team members and subs are scheduled on what jobs and what ones are available to schedule, there is no function :( #### Reasons for choosing Buildertrend We chose Buildertrend over other CRM and data management software products because of it's focus on the construction field and all of the features and integrations it offered to really provide that one stop shop for our business to run off of. --- ### BuilderTREND Review - Property Management Company - Overall rating: 5/5 - Reviewer: Deric R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. BuilderTREND has been a great tool that has continuously allowed us to grow at over 30% annually. We purchase over 50 properties per region/do constructions on those properties. BuilderTREND has been able to help us stay organized and on top of things as we scale. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our company and employees really enjoy BuilderTREND due to its project tracking capabilities. In addition, it is able to integrate into the third-party product we use (Salesforce). This makes this product an obvious choice for our companies needs. #### Cons There are no real cons I can vouch for at this time. This product currently meets our needs! #### Vendor response Deric thank you for your kind words and 5-star review! Replied April 2022 --- ### Co Construct Revultionizing Business Management For Remodeling and Custom Home Builders - Overall rating: 5/5 - Reviewer: Michael H. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered Co Construct has improved operations efficiency in several of the companies I have worked with. Co Construct is able to take a project from the first contact all the way through completion and provides an accountability for the client and the contractor which has been a big support gap in the past decade. Co Construct improves the builder and sub contractor experience as well with features that provide a daily log of comments and photos from the subs to the contractor in one place that is stored for record. Co Construct has also made keeping track of financials much easier and creating and facilitating change orders from the field. All of the features of Co Construct are streamlined in the mobile app for easy to train functionality with employees, subs and vendors. Overall I just cant express enough how Co Construct continues to improve the Remodel and Custom home sector of Residential construction. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Co Construct is so much more than a project management software system. Co Construct integrates your entire business operation into one easy to use cloud base platform. The support team dedicated to Co Construct users is a feature that no other company in this field can match. Co Construct continues to innovate their product daily through their client based interactions and feedback. Co Construct has gone above and beyond through their development of a "Community" discussion board within the existing software that enables all of their clients to interact with each other and the Co Construct ambassadors. Co Construct offers Co Camp training as well as Co Con (annual conference based on builders engaging with other builders) this is a unique approach to not only improve clients knowledge of the software but will assist them with overall productivity in their respective businesses. The Software itself is very easy to learn and very adaptable to any size business model. Co Construct has a library of videos to assist with the onboarding process. Co Construct has made a huge investment in securing their clients information as well. #### Cons It would be very difficult for me to identify anything that I do not like about this software. Co Construct has done a phenomenal job of identifying and improving any areas that were lacking in the offered software package and continues to develop more efficient improvements. I look forward to the future as they continue to grow the Leads feature as well as integration into the mainstream calendar support. #### Reasons for choosing Buildertrend Co Construct is a very specific software model geared specifically to Residential Remodel and Custom Home builders. Co Construct has stayed true to this specific construction niche. Many of the other products are geared more toward service sectors. Co Construct has a pricing model that is more in line with being able to service the smaller companies or companies like Cullum Homes a NAHB award winning company. Co Construct is just so much more than a software company and really provides award winning support to improve their clients business systems or in many cases create those systems side by side with their clients. Co Construct's mission and vision continues to focus on its existing clients as well as future clients. --- ### Bad FInancial Reporting. Don't use this software. - Overall rating: 2/5 - Reviewer: John C. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered I really don't like it and each year as they grow their customer service gets worse and worse. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros it has great visual organization and options. #### Cons the payables and receivables don't link. it is very difficult to make sure you have billed everything you have done and even harder to report this to your client. Also, they claim to have product integration with QuickBooks but it does not work. They couldn't figure it out nor could a QuickBooks pro consultant we hired. We paid quit a bit of money and never could get QuickBooks to communicate. #### Reasons for choosing Buildertrend I didn't I dropped them after 3 years because they didn't do updates they said they were but still increased their price by 80%. Also, they claim to have product integration with QuickBooks but it does not work. They couldn't figure it out nor could a QuickBooks pro consultant we hired. #### Reasons for switching to Buildertrend Price, Ease of use, Customer service, and reporting, Houzz also does marketing for you for less cost. --- ### Good construction management tool with much potential - Overall rating: 3.5/5 - Reviewer: Colby D. - Industry: Construction - Product usage: Used unspecified for unspecified - Reviewed: December 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 2.5/5 #### Pros I like how Co-construct can help with scheduling and keeping a project more organized. The new scheduling tool is a big step in the right direction. It is fluid, user-friendly, and very functional. If all of Co-construct was patterned after the look and feel of the way the schedule is built, that would almost do it for me. There would, or course, be a few little things here and there I'm sure, but the majority of it would be there. I it also nice how honest and open you guys are to constant improvement. This is the best way to be the best! #### Cons It is too much like a social networking program and not enough like a professional tool. #### Vendor response Hi Colby, Thanks for the input. It sounds like you’ve already shared your feedback with our support team, which is good. We’ve got all of your suggestions logged. However, I did want to specifically respond to a few of your points, since they are items that we actually addressed in some recent updates or are functions designed to provide features that are helpful to users who may be choosing to use the system a little differently from you – which is fine, since no two custom builders operate the same way: #1 – We have been adding some more full-screen options, such as with the new Gantt, Task, and Baseline views, which will grow as large as your browser window and screen make available. #3 – The Activity Manager feature does allow the viewing of a particular partner’s schedule across one or more projects to see scheduling conflicts. You can also have a multi-partner, color-coded view for seeing scheduling conflicts without having to run a report for each partner. #4 and #5 – The term “files” vs. “documents” is a bit of a matter of personal preference. However, within the last week, we’ve upgraded the photo upload tool to a cleaner interface and with better drag-and-drop features for getting multiple pictures into the system quickly. #6 and #7 – Not all of our builders find a need for the separate questions and messages sections, but the questions feature does provide a great way to avoid the issue of a client asking a question, forgetting to respond to it, and then having the client lose faith in your ability to track open issues. With the clear indication of whether a question has been answered, it makes it easier for a builder to not overlook an outstanding item. If a client posts a question, and you decide that you want it elsewhere, you are able to click a link to move it to another spot in the project. #9 – Some builders like to put everything into their schedules. However, having a separate schedule vs. to-do feature allows you manage your larger, planned activities on the schedule without cluttering it up with the small everyday (but still important) items that pop-up. You can quickly add those kinds of items to the to-do list from the website or mobile app. Our reports allow you to see, modify, and close out items from both sections in a single view. So, while it’s obviously your choice which sections you want to use, many of our users find it very helpful to keep the schedule and to-dos separate. #12 – I agree. This is a popular request that I would like for us to address. #14 – The Contacts page does provide a single place to access all of the people involved in your operation, whether they are clients, team members, prospects, or trades. We do have some other screens for managing the specifics if one of those contacts is, for example, a trade partner who needs access to just certain projects. But, you are able to get to all of your contacts from a single section, and then link to any other settings you may need from there. Thanks for the input, and we look forward to continuing to enhance the system based on our users’ feedback! Donny Wyatt President, Co-construct Replied December 2014 --- ### Improving but needs more work - Overall rating: 3/5 - Reviewer: Addisen J. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s been easy so far but a lot more to understand. A large expansive software that allows me to communicate effectively with trades. I wish the software was more user friendly for trades and their schedules #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like how user friendly it is for me. I am 26 years old. I understand how to operate a computer. For a lot of my colleagues who are older, they have a harder time. I like how the site has been very easy and quick to get down. User functionality is a plus. #### Cons I don’t like how the software allows me as an admin more ability to see details of jobs in certain views and makes my trade partners click into each job to see names of jobs, and job description etc. #### Vendor response Addisen - thank you for your review and feedback. I'll be sure to pass this along to our Product team! Replied April 2021 ## More reviews [Next reviews](https://www.softwareadvice.com/construction/buildertrend-profile/reviews/?page=2) --- Buildertrend Reviews, Pros and Cons - 2026 Software Advice