--- title: "Buildertrend Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Buildertrend. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Buildertrend is a good fit for you!" source_url: "https://www.softwareadvice.com/construction/buildertrend-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Construction Management Software](https://www.softwareadvice.com/construction/project-management-software-comparison/) / [Buildertrend](https://www.softwareadvice.com/construction/buildertrend-profile/) / Buildertrend Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/construction/buildertrend-profile/) Reviews [Alternatives](https://www.softwareadvice.com/construction/buildertrend-profile/alternatives/) # Buildertrend User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 2,487 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.7/5 - Value for money: 4.3/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 1,743 reviews (70%) - 4 stars: 589 reviews (24%) - 3 stars: 110 reviews (4%) - 2 stars: 31 reviews (1%) - 1 star: 14 reviews (1%) ### Most mentioned pros - It’s a powerful all-in-one construction management platform that improves organization, communication, and project tracking. While there’s a learning curve and cost considerations, it greatly enhances efficiency and workflow once implemented. - It’s a comprehensive platform that keeps construction projects organized, from scheduling and budgeting to communication with clients and teams. While it takes a little time to get fully comfortable with all the features, once you do, it significantly improves efficiency and project visibility. - Our company used us for several months and got great feedback from most of our clients about its reporting features and it made us more organized in how we managed projects. ### Most mentioned cons - For contractors, builders, or construction businesses considering Buildertrend: be extremely careful. Once your information is inside their system, retrieving it later is a massive challenge. If you’re planning to switch platforms in the future or just want flexibility, keep in mind that your data will not be easily portable. - The main drawback of Buildertrend is that it can be overwhelming at first due to the sheer number of features and options. - One downside of Buildertrend is that it can feel complex for new users, with a learning curve during setup. ## Buildertrend customer reviews Showing reviews 1-25 of 2,487 (page 1). ### Streamlined Residential Project Management - Overall rating: 5/5 - Reviewer: Sadaf Yusuf M. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered It is an incredible builder asset. Buildertrend clears out administrative chaos and protects profit margins, making it a stellar investment for expanding residential contractors. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent client portal builds instant trust via photo sharing and progress updates. All-in-one platform effortlessly unifies scheduling, selections, and change orders. #### Cons Pricing shifts frequently and can be steep for tiny, low-volume contractors. Subcontractor portal adoption can sometimes face initial resistance from field crews. --- ### All-in-One Construction Project Management Platform - Overall rating: 5/5 - Reviewer: Nikki C. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Buildertrend has been positive. It’s a powerful all-in-one construction management platform that improves organization, communication, and project tracking. While there’s a learning curve and cost considerations, it greatly enhances efficiency and workflow once implemented. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I liked most about Buildertrend is how it centralizes project management. It makes scheduling, communication, budgeting, and document sharing easy in one platform, helping construction projects stay organized and on track. #### Cons One downside of Buildertrend is that it can feel complex for new users, with a learning curve during setup. It can also be costly for smaller teams, especially when adding advanced features. #### Reasons for choosing Buildertrend We chose Buildertrend because it was more user-friendly, more affordable, and better suited for residential projects. Compared to Procore, CoConstruct, and JobTread, it offered easier adoption, strong all-in-one tools, and better day-to-day workflow for our team. --- ### Good Tool for project management - Overall rating: 4/5 - Reviewer: Matt G. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its a very streamlined, easy to use management software. The daily logs, purchase orders / change orders and client portal are all very useful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros BuilderTrend is continually updating and improving. The changes are easily understood the formatting is very clear. #### Cons As with everything these days, the costs do increase from time to time. I also wish the scheduling was improved slightly. #### Reasons for choosing Buildertrend It was a a user friendly, and cost effective management tool. --- ### Fairly Robust Software - Mixed Opinions on Customer Support - Overall rating: 4/5 - Reviewer: Salina T. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Before registering with Buildertrend, my entire team was operating solely on paper and Excel, which caused huge bottlenecks in our project coordination, scheduling and communication. By introducing Buildertrend, our labour force was able to enter all of their daily logs, expenses, and project updates all from their phone, which resulted in fewer lost documents, more daily awareness from all teams, and more than 30 hours saved in manual data entry and filing time for the administrative team. I liked that our clients were able to view their own profiles and see the progress of their projects. It was convenient for the client, operations, project managers and labourers to see the schedule updates in real-time on their respective access. The customer support was also quiet engaged with our onboarding which made it less daunting for the large system change. #### Cons This is quiet an expensive software for a small company to manage, and I found their sales team to be a bit pushy regarding add-ons even though we frequently reminded them that the add-ons were not applicable to our business, either due to structure or size, and out of price range. There was also a huge learning curve for all teams, but they prioritized the operations team and barely spent time answering questions we had for the labourer's view. This was frustrating because we had unique use-cases and knew the adoption of the technology would be challenging for our labour force that was used to paper, so it was difficult to integrate the software into our team when our valid questions were unanswered and some labour felt unsupported. #### Reasons for choosing Buildertrend At the time, Buildertrend offered better features and resources for our labourers than Jobber, which was our top priority as a general contractor with a labour force. Also, Jobber was more focused on sub-trades than general labourers so we didn't fit into all of their form templates. #### Reasons for switching to Buildertrend This was a data entry intensive option and we found this was a very time consuming way to manage our bidding, project management, and accounting processes, so we switched to Buildertrend after reviewing alternatives, --- ### Buildertrend - All in One Project Management System - Overall rating: 4/5 - Reviewer: Julieann L. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Overall Buildertrend is indispensable to our business. The mobile app is easy to use for our field crew and the portal is crucial to managing and tracking project costs #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Buildertrend does a great job with organizing the portal to mirror a construction project from lead to completion. The sales tab has everything you need to effectively manage leads with sections for notes, schedule follow ups and log conversations. Other than what you would expect in the project management tab (schedule, to-dos), what we find most helpful are the daily logs and client updates. Client updates feature is very popular with our clients and the AI feature to pull photos and generate a summary for the client is gold. The cost inbox is another favorite feature of ours. It is one big container for all receipts where they can, one by one, be assigned to the correct job. #### Cons The reporting section is improving but still needs more robust and reliable reporting. Sometimes Buildertrend’s eagerness for constant improvement makes the portal more convoluted and makes some features redundant. For example, there is the ToDos feature and the Tasks feature. Also the cost inbox and the ability to drag or upload a receipt in the bills section is too much. I also would like to see a more robust, customizable and visually appealing Builder Dashboard as there currently isn’t one, really. The cost (about $800/ month) is hard to justify sometimes #### Reasons for switching to Buildertrend We needed something that covered all our wants and needs for project management --- ### Good product ruined by bad design - Overall rating: 2/5 - Reviewer: Ryan B. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Overall the product sucks but the support is great. Also way too expensive. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It has a lot of great features, and support is excellent. #### Cons The product user experience is absolutely awful. It's a hard product to learn how to use, and there is like 10x more clicking that there needs to be. Very frustrating to use on either desktop or mobile. #### Reasons for choosing Buildertrend None had the features we needed and Procore was overkill. #### Reasons for switching to Buildertrend Too many products in the mix, we wanted to consolidate to one product. --- ### Excellent Product - Overall rating: 5/5 - Reviewer: Todd H. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has made our process more professional, been the deciding factor in closing some of our sales and helped us track jobs more efficienly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros proposals, job costing, scheduling. Excellent tool to communicate with clients and track jobs. We have sold jobs because we had BT! #### Cons There is so much functionality I don't use it to it's fullest and the "college" only occurs in one place that is far from our location in Florida. #### Reasons for choosing Buildertrend Fit our needs better and it was easy to set up and use. --- ### Construction management software - Overall rating: 3/5 - Reviewer: hunter l. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great customer service, ease of use, work flow, and speed from server. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Its easy time clock function. Its take off feature #### Cons No taxes on estimates and invoices and lack of flexibility with fixed costs and time and materials or projects with multiple contracts or different structures. #### Reasons for choosing Buildertrend Seemed like a better fit. With the options and cost codes and catalog #### Reasons for switching to Buildertrend Better project managment with felibility for service work with multiple contact types. --- ### Buildertrend Tax issues - Overall rating: 3/5 - Reviewer: Leslie D. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered The BT people are great. The trainers are great. But the product was lacking for us. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros It may be a good program for a builder in USA #### Cons It does not seem to fit the electrical field very well. Also, they assured us that their platform could handle Canadian tax. If you are from Canada, I suggest you ask some hard questions before you onboard. After training for several months, we finally realized that we were not going to be happy with BT. The one and biggest complaint was that they had a very clunky way of handling Canadian tax. They did not seem to be interested in correcting it. #### Reasons for choosing Buildertrend Best value and better Project management #### Reasons for switching to Buildertrend Looking for a better platform. More power on one site --- ### Rigid Contracts and Zero Empathy: A Warning for New Contractors - Overall rating: 1/5 - Reviewer: Ricardo D. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Buildertrend markets themselves as a partner for construction growth, but my experience as a small business owner has been the opposite. Despite paying for six months of service while having zero active projects, they refused to exercise the 'sole discretion' suspension clause (Section 4.6) in their own contract to provide temporary relief during a cash flow crisis. I have paid thousands for a service I never used operationally, and their legal department’s only response was to enforce the remainder of the annual debt. They prioritize rigid payment installments over the actual success or survival of the companies they serve. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 --- ### One of the best construction softwares out there! - Overall rating: 4/5 - Reviewer: Luis C. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Overall I believe Coconstruct is a well rounded software that can be learned easier than many of the other construction software out there. One of my businesses still uses it to date. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I loved creating and sending estimates with coconstruct. Once you put in the work to create your templates with your cost items you pretty much have a full system in place where any salesperson can easily use. #### Cons For many years the coconstruct team would occasionally update the software and add features. Until they stopped doing it after they were bought out by Builder Trend. Not sure if that is still the case today. #### Reasons for choosing Buildertrend Easier setup. More affordable. Great customer service. --- ### Buildertrend has all the features a construction business might need - Overall rating: 5/5 - Reviewer: Janelle B. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered Buildertrend has been a very helpful solution for our construction business. We use it to manage and monitor the activities of our field personnel, we use it for quoting, mobile app, work orders, and more. It works ver well and is priced relativel lower than some of the competitors. All in all, it's been a treat for our operations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I think what separates is from other similar tools is that it's completely customized for construction. It has estimating and quoting, work orders, task management, field service monitoring, you name it. It saves you from having to buy and use a dozen different software for each thing. #### Cons It's kind of confusing an all over the place in the beginning, and there isn't a lot of support documentation online. Pretty easy to use once you get the hand of it though. #### Reasons for choosing Buildertrend All the options in our shortlist were very similar, but Buildertrend had an edge in terms of price, and it looked like it had a few more features that we wanted, so we decided to choose it in the end. #### Vendor response Hi Janelle. We're glad to hear you are getting some great value out of Buildertrend. We understand implementation can be a challenge and appreciate your feedback! Replied January 2024 --- ### Great Platform - Bit Pricey - Overall rating: 5/5 - Reviewer: Bethany D. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, we would still be using BuilderTrend if it was more affordable, and if the features that are not compatible with a Canadian company could be accommodated. It would also be helpful to have Canadian billing to keep the cost more affordable for small business. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform itself is very well set up. Once you complete the BuilderTrend role training it is very easy to navigate all aspects of the system from lead status to completion. #### Cons Compared to other platforms that are set up almost the same, we found BuilderTrend to be quite expensive. There are also features that are not compatible with a Candian company as they are American, which also added to the overall cost due to the exchange rate. #### Reasons for choosing Buildertrend The discount offered at first was OK, however over time the full cost became too much. #### Reasons for switching to Buildertrend The cost of Houzz Pro was more affordable than BuilderTrend. They platforms are almost identical, and they offer marketing to local areas that are included in our monthly subscription. #### Vendor response Hi Bethany, thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team. Replied November 2023 --- ### Now that our company has grown, this program meets our needs better - Overall rating: 5/5 - Reviewer: Jesse A. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Last year when we first were shown the program we decided not to go forward. Now our that our company has grown, we see that BuilderTrend will be crucial for keeping ourselves and our crews organized. The rocky portions of the software do not outway the usefulness to our company. There is a learning curve and a lot of things to iron out as we implement it, but I can see it being a huge asset compared to other programs once we nail it down. On top of that, I know their team will keep improving the features and adding more features to a program that is already rich with features. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best feature in this program is communication and scheduling. Also, where other programs have to borrow from many 3rd party programs to achieve their functions, this program is able to incorporate all in one. We are using it for every step of the construction process, from sales to estimates, to job management and scheduling and invoicing. Other neat features include requesting bids to subs and vendors within the program, financing for customers, interactive and customize-able selections for customers within the program. There are other features not mentioned in this review as well. The main point is that this program offers all management needs for builders and contractors, and the software team continues to update and add features according to the requests and needs of those who are using the program. Also, where competitors charge extra for each user, this company includes unlimited users in their package, as well as unlimited subs and vendors. Some of the functions you would have to pay extra for in other programs like scheduling for crew etc. are included in their main package. Therefore the price, and what you get for your money is way better. #### Cons This software is a little more difficult to learn than other competing programs, due to it's complexity and depth of features. At times it's a bit overwhelming, though that is to be expected with the level of depth. Also some other programs have a general appearance which makes the program more inviting and user friendly. That being said, we still moved forward with this program because of the need for more features without having to pay all the extra money. One feature they really need to improve is their proposal builder. They have good formatting options and cost codes/ item catalogs where you can build price lists within the system, but when you add items into the estimate or create a big template, when you want to go and edit info like quantities etc. you have to go through an ocean of items that are not clearly formatted (they have a worksheet tab for editing items, and a format tab for grouping and changing layout for final appearance, but the worksheet portion is unformatted, and in the format section you cannot delete items or change them at all. Therefore I found the proposal functions to be a bit rocky to deal with. However, buildertrend users can vote on improvements for the program and so there is at least light at the end of the tunnel. #### Reasons for choosing Buildertrend BuilderTrend seemed to offer everything that Procore offered. There may have been slight differences between the two programs, but procore didn't offer anything revolutionary over buildertrend, and instead seemed to offer similar ways of reaching the same end results. In the end I think buildertrend offered more functions, and used less 3rd parties to do so. However, I have not extensively tested procore, and therefore I do not know all the depths of their software. We found buildertrend first and didn't see any obvious reason why we should switch, so we didn't. #### Reasons for switching to Buildertrend Acculynx is more user friendly in general, but for all the features we need for our growing company we have to pay so much more. Every project manager we hire adds more and more to the cost of having the program, and payment is required for subs to join the program, as well as our crew. All the features we want will keep tacking up the price. If it weren't for this, we may have been able to find a way to keep using Acculynx. BuilderTrend has more to offer at a reasonable price that doesn't keep climbing. #### Vendor response Jesse, thank you so much for your honest review! We appreciate you taking the time to give us such detailed feedback and I will be sure to pass it on to our Product team. Thank you again! Replied February 2020 --- ### CoConstruct makes it clean! - Overall rating: 5/5 - Reviewer: Leon T. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered So amazing, so happy, honestly love working in this system and meeting with [SENSITIVE CONTENT HIDDEN] every couple of weeks! I will be telling everyone in the industry to use your software! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I spent a couple of months trying out a multitude of project management software, hoping to find the best for the cheapest. Of course that is never the case ;). CoConstruct was immediately the one that stood out. It had most of the features of the high end systems, and way more than the more 'tech industry' focused packages. In the end, even though it was a big step up in the price I was willing to pay, I am SO glad I chose CoConstruct! They are an amazing company with amazing support and have held my hand through the whole setup process (which takes time for sure, but worth every second as it makes everything SOOO much quicker and cleaner once you have it setup!). I use ClickUp for my personal management, and CoConstruct for my business management. If you are like me and about to embark on the days long search for a project management system, and have somewhat of a budget, stop right here, CoConstruct is it! #### Cons It feels a bit outdated. The UI is pretty damn clean which I like, but could use a facelift. I notice it seems to be all written in .asp? I heaven't seen that in over a decade, might be a lot of why it's running slower :/ #### Reasons for choosing Buildertrend Tried them all out, no one understands construction like CoConstruct, period! Honestly, the others can give you some pretty great scheduling and note taking, but what about estimates, proposals, budget tracking, warranties, customer support? I know it's about $100-200 more per month, but honestly at $2400/year, that's nothing compared to the headache of book keeping you've got with 3-4 different packages all trying to manage these things with no connection together.. Or if so, another 3rd party integration software with added costs if you go over monthly limits.. As you can tell, I thought it all through, literally wrote out the prices of multiple other packages, and CoConstruct was the only one to use! #### Reasons for switching to Buildertrend ClickUp is a great software with an awesome interface. But it doesn't understand construction, and has no where near the feature set that CoConstruct does when it comes to this industry! --- ### Stay Away - Overall rating: 2/5 - Reviewer: Daniel V. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered Started out well, but got worse and worse as time went on. Could never get straight answers from customer service. Overall do not recommend it, especially to builders just starting out. And forget it if you want to every transfer your data out of it. They make it almost impossible, and will never refund your payments, even if they are at fault. I wish someone would actually resolve my issues I have right now. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Keeps you organized, but any other management system achieves that. Clients like it. Can customize your branding pretty well. #### Cons For the price, the program is completely gutted. You pay an exorbitant amount per project, and still get less features than other programs like Builder Trend. It’s clunky, poorly laid out, and the customer service is terrible. I’ve had to wait on the phone over an hour on multiple occasions and I know they don’t have that many clients. Can’t chat for tech support. No account managers. Again, save your money. So basic for how expensive it is, especially now that Builder Trend has a $99 option for unlimited projects. #### Reasons for switching to Buildertrend It was cheaper at the time. Co-construct became much more expensive extremely fast for much less features. Builder Trend has a cheaper option now which is better than co-construct. Go there. #### Vendor response Hey Daniel, Thank you for your feedback. We want to apologize for the experience you've had, it seems like a lot of back and forth. After you wrote a similar review on another platform we reached out to you to better understand your frustrations and the situation at hand, but got no reply. After looking over your account and talking to our Customer Success team it appears as though your data requests and support tickets were answered and satisfied, even though your account was two months overdue for payment with us. It seems like you still had concerns you wanted to address, but in place of giving us the chance to further assist you, you instead wrote another poor review on a different platform. We'd like to make this right and want the opportunity to fix things we may have missed. However, to do so, we do need to know what grievances you still have. We will be reaching out to you after the holiday to ensure we get this taken care of. Thanks, Britany Marketing Team Replied December 2020 --- ### Great scheduling tool for home builder - Overall rating: 5/5 - Reviewer: Karic R. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great software if you are a home builder, not so much for larger commercial and land development. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use, it is usefriendly. You can manage the schedule from the app and all the subs get notified right away. #### Cons I like it, but my sub contractor did not like it because of the consistent notices on their phone. --- ### Buildertrend is amazing for landscape designers and contractors - Overall rating: 5/5 - Reviewer: Nicole Elin A. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I’ve been using Buildertrend for five years now and I love it. I can’t imagine working as a landscape, designer and contractor without it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love that you can customize the names of the clients and you can add as many photos as you want. The organization is really great and the payments when synced with QuickBooks is amazing. #### Cons The filters stay put and don’t reset so sometimes you’re stuck in one search --- ### Highly Recommend! - Overall rating: 4/5 - Reviewer: Becca N. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Great experience, anytime we need customer support it's easy to get in touch with our rep. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ability to track change orders was a huge improvement to our billing process, the scheduling is also very user friendly and easy to make small changes without having to redo a whole schedule. #### Cons I wish there was more customizable options to make it more unique to our company. --- ### Buildertrend, a great solution! - Overall rating: 5/5 - Reviewer: Ritz A. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am very satisfied at it's features and would recommend to other builders and accountangs #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros It was so easy to use and generate comprehensive reports that needed for decision making. #### Cons Nothing all is working well and have no issues. --- ### Great from prep to 5 star review! - Overall rating: 5/5 - Reviewer: Samantha J. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been rewarding learning how to utilize this tool to keep our company egfective and informed from prep to finish! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Helps to link everyone together for proper project coordination and great clarity. #### Cons Nothing at all. Sometimes i turn the schedule online before setting everything, but i am learning and am very thanful for the learning courses to help overcome snags :) --- ### Good features in Buildertrend CRM - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Overall Buildertrend is great for keeping the sales team organized. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's a good CRM offering for the construction industry. #### Cons Limited integrations make it a little "hands on" for your tech people. --- ### Brad T.'s review - Overall rating: 5/5 - Reviewer: Brad T. - Product usage: Used unspecified for unspecified - Reviewed: March 2013 - Review source details: This review was submitted organically. No incentive was offered I am a third generation home builder in the Kansas City, Missouri market. Our family has been building and developing for over 50 years through both good times and bad. We build homes that range from $250,000 to $5,000,00000. With the recent economic downturn, we had to naturally downsize our company in order to survive. We went from 50 homes per year to 2 per year, but are now starting to see signs of improvement in our market and wanted to implement a new cloud based software system that would improve communications between all players in the building of our custom homes. We wanted something that would handle communications, specifications, scheduling, budgeting, selection sheet management, change orders, file sharing, to-do lists/punch lists, job site logs as well as reporting, and we wanted something that would let us do this with less people. We have found that and much more with the Co-Construct platform. The set up was quick and easy. We were able to customize it to work with the way we do business which made the conversion simple for our staff. We were up and rolling on the first job in less than 1 week and using every function that the system has to offer. I can't name one bad function in the Co-Construct System. Four months into the system, and I can say nothing but positive comments about the Co-Construct software and Co-Construct team. We immediately started with a custom build job. Both my builder team, clients, and sub-contractors have nothing but positive things to say about the system (this goes all the way from the tech savvy to computer resistant partners). Our first clients on the system were in the mid 60's and have built 7 homes previously with other builders. They absolutely love using Co-Construct and seeing my daily communications and updates to the sub-contractors (the one's I want them to see). About two months into using the system, Co-Construct introduced an upgrade which included a budgeting feature which has become a valuable asset. They appear to continually upgrade the system at no additional cost to the user. Our next move will be to apply their custom branding option to personalize the website with our logo. At the writing of this review, they were releasing 20 new upgrades to the system. Can't wait to see what they are! Customer Support for this system is first rate. Most of the time that I have questions, I start a support ticket and have a response and resolution to my problem within 4 business hours. If I need to call, someone answers with professional, courteous and helpful answers to even the simple problems. With Co-construct, you can update, communicate and promote your business from any web connected device, allowing you to work from virtually anywhere. My clients really enjoy the "real-time" updates when we walk the jobs. Likewise, I enjoy my clients comments that they post while on site at the end of the day. It is nice to see the excitement in their posts. Co-Construct has streamlined our business and communications and allowed us to do more, with less personnel in a more professional manner. Our company has seen the following benefits while using Co-Construct: Cost savings through staff reduction. We no longer have a person dedicated to Warranty administration or Selection Management. The system does this for us. Cost savings through reduced communication errors. Cost Savings over using multiple software platforms. Increased margins through better and more timely change order management and collection. Reduced phone calls to sub-contractors for scheduling, punch lists, and orders with a written "paper trail" of dates and times that contacts were made. Simply having every aspect of your job from budget, to plans, communications to selections right in the palm of your hand in an easy to use interface, is invaluable. We are additionally finding that our customers are talking about this system to their friends. We have had potential referral clients ask if they would also be able to use the system. Over the years, we have seen many business tools revolutionize the way we do business - the copy machine, the two way radio, the fax machine, the cell phone, the internet. I am confident to say that we will look back at Co-Construct as another business innovation that has a more than positive effect on our business and bottom line. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### Handyman evolution - Overall rating: 5/5 - Reviewer: Mac C. - Verified reviewer: Yes - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered I can’t say enough about the customer service - specifically the “how do I do this...” type of support. They really don’t want you to fail just because you don’t understand HOW to use the app. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Good/bad? Good is not an adequate description of the customer service I receive from CoConstruct. The team over there is amazing. It’s the best customer service I’ve ever had anywhere online. I honestly feel like they work for me in my IT department (I’m a one-man “wanna-be remodeler” handyman operation). Whenever I have a question I get a fully thought out, complete response that answers my question completely - most of the time with a video of rep solving the issue on his screen as if it were my own. I especially like that I seem to be assigned to one team member. Also, the training calls during the learning phase were invaluable. I don’t think I would have been able to learn the full process without them (thanks again rep) - and I would have cancelled shortly after signing up without the video training calls. Thanks so much CoConstruct. I started out as a handyman 2 years ago and found CoConstruct before I was ready for it. The sales guy listened to my situation and freely admitted that it was probably more than I needed and it wouldn’t be a great benefit to me at that point - so I waited with the website bookmarked in my favorites bar. Since then, I’ve expanded into some smaller remodel projects and small custom residential jobs (small, like demo a bathroom, replace Front Door, install a door inside where one didn’t exist). Even with my tiny scope of work CoConstruct has been the deciding factor for 3 of my last 5 clients. I asked them why they chose me over the others and they said specifically, “I like your app”. Paraphrasing them, they said something to the effect of, “it’s transparent and I like that you show me everything you’re committing to instead of a one or two line sentence fragment on an estimate explaining a $3,000 scope of work”. I literally charge more for everything I do because CoConstruct makes me look so good up front that the customers are happy to pay more. Maybe because it makes my business look more professional or competent, or maybe because using CoConstruct actuallly makes me feel more confident. Either way, using CoConstruct, I charge more for the same work and I’m winning clients that I wouldn’t have before. It’s literally paying for itself. Y’all are the best and I can’t wait to grow my business with your help. #### Cons It can take a while to set up a project - specifically a list of generally unrelated items. I estimate a lot of home inspection reports so it’s hard to create a template that I can import for each job. The client view of some stuff is a little less transparent than I’d like (although i can type anything and everything I want into each item description). When I build out that cost lines for each item I’d like to be able to display the description of each cost line to the client (with or without the cost). It’s also tough (or maybe I just haven’t figured it out yet) to go through the list of items to be completed while you’re on site since they’re grouped into larger categories instead of a single list showing all the items. However, you can add whatever you want to the schedule and track progress through the schedule. It’d be great if I could import the specs & selections items into the schedule. --- ### Another software program obviously designed by people with no real world construction experience. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered Really frustrating. There is potential here for this to be really good but unfortunately like most of these programs it appears that they are build and designed by really smart people, much smarter then me with no common sense. Or maybe it’s the fact that they have not real industry experience I don’t know but some of the most obvious simple things you just can’t do let send an email to multiple contacts at your supplier (What happens if the one you have on your po is out sick that day?) Setting up a customer as a contractor/builder/company. Unfortunate you don’t find out what it can’t do until you get every aspect set up and by the time you do that you have a lot of time invested and ultimately waisted. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The estimating feature is nice honestly. The proposals look nice and clean adding price options is done easily. #### Cons Invoicing is terrible no flexibility there. You can only make a po for an item from your items list if it’s in your estimate so if you run into any unexpected costs that you are not going to bill for you can’t make a po from your items list for it. No way to know if your customer opened their estimate. Customer support is not great. Not nearly enough time training you on how to set up and use the product. You get three 45 minute training sessions not even close to enough. You will spend hours reading articles and watching videos . I made three phone calls with issues I just could not get and answer for. They couldn’t answer my questions either. I was told on all three occasions that they would look into it for me and get back to me but they never did. #### Reasons for switching to Buildertrend They stink also. ## More reviews [Next reviews](https://www.softwareadvice.com/construction/buildertrend-profile/reviews/?page=2) --- Buildertrend Reviews, Pros and Cons - 2026 Software Advice