--- title: "Buildertrend Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Buildertrend. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Buildertrend is a good fit for you!" source_url: "https://www.softwareadvice.com/construction/buildertrend-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Construction Management Software](https://www.softwareadvice.com/construction/project-management-software-comparison/) / [Buildertrend](https://www.softwareadvice.com/construction/buildertrend-profile/) / Buildertrend Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/construction/buildertrend-profile/) Reviews [Alternatives](https://www.softwareadvice.com/construction/buildertrend-profile/alternatives/) # Buildertrend User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 2,489 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.7/5 - Value for money: 4.3/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 1,743 reviews (70%) - 4 stars: 590 reviews (24%) - 3 stars: 110 reviews (4%) - 2 stars: 31 reviews (1%) - 1 star: 15 reviews (1%) ### Most mentioned pros - It’s a powerful all-in-one construction management platform that improves organization, communication, and project tracking. While there’s a learning curve and cost considerations, it greatly enhances efficiency and workflow once implemented. - It’s a comprehensive platform that keeps construction projects organized, from scheduling and budgeting to communication with clients and teams. While it takes a little time to get fully comfortable with all the features, once you do, it significantly improves efficiency and project visibility. - It was convenient for the client, operations, project managers and labourers to see the schedule updates in real-time on their respective access. ### Most mentioned cons - For contractors, builders, or construction businesses considering Buildertrend: be extremely careful. Once your information is inside their system, retrieving it later is a massive challenge. If you’re planning to switch platforms in the future or just want flexibility, keep in mind that your data will not be easily portable. - One downside of Buildertrend is that it can feel complex for new users, with a learning curve during setup. - It can also be costly for smaller teams, especially when adding advanced features. ## Buildertrend customer reviews Showing reviews 1-25 of 2,489 (page 1). ### Streamlined Residential Project Management - Overall rating: 5/5 - Reviewer: Sadaf Yusuf M. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered It is an incredible builder asset. Buildertrend clears out administrative chaos and protects profit margins, making it a stellar investment for expanding residential contractors. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent client portal builds instant trust via photo sharing and progress updates. All-in-one platform effortlessly unifies scheduling, selections, and change orders. #### Cons Pricing shifts frequently and can be steep for tiny, low-volume contractors. Subcontractor portal adoption can sometimes face initial resistance from field crews. --- ### Fairly Robust Software - Mixed Opinions on Customer Support - Overall rating: 4/5 - Reviewer: Salina T. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Before registering with Buildertrend, my entire team was operating solely on paper and Excel, which caused huge bottlenecks in our project coordination, scheduling and communication. By introducing Buildertrend, our labour force was able to enter all of their daily logs, expenses, and project updates all from their phone, which resulted in fewer lost documents, more daily awareness from all teams, and more than 30 hours saved in manual data entry and filing time for the administrative team. I liked that our clients were able to view their own profiles and see the progress of their projects. It was convenient for the client, operations, project managers and labourers to see the schedule updates in real-time on their respective access. The customer support was also quiet engaged with our onboarding which made it less daunting for the large system change. #### Cons This is quiet an expensive software for a small company to manage, and I found their sales team to be a bit pushy regarding add-ons even though we frequently reminded them that the add-ons were not applicable to our business, either due to structure or size, and out of price range. There was also a huge learning curve for all teams, but they prioritized the operations team and barely spent time answering questions we had for the labourer's view. This was frustrating because we had unique use-cases and knew the adoption of the technology would be challenging for our labour force that was used to paper, so it was difficult to integrate the software into our team when our valid questions were unanswered and some labour felt unsupported. #### Reasons for choosing Buildertrend At the time, Buildertrend offered better features and resources for our labourers than Jobber, which was our top priority as a general contractor with a labour force. Also, Jobber was more focused on sub-trades than general labourers so we didn't fit into all of their form templates. #### Reasons for switching to Buildertrend This was a data entry intensive option and we found this was a very time consuming way to manage our bidding, project management, and accounting processes, so we switched to Buildertrend after reviewing alternatives, --- ### Good Tool for project management - Overall rating: 4/5 - Reviewer: Matt G. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its a very streamlined, easy to use management software. The daily logs, purchase orders / change orders and client portal are all very useful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros BuilderTrend is continually updating and improving. The changes are easily understood the formatting is very clear. #### Cons As with everything these days, the costs do increase from time to time. I also wish the scheduling was improved slightly. #### Reasons for choosing Buildertrend It was a a user friendly, and cost effective management tool. --- ### All-in-One Construction Project Management Platform - Overall rating: 5/5 - Reviewer: Nikki C. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Buildertrend has been positive. It’s a powerful all-in-one construction management platform that improves organization, communication, and project tracking. While there’s a learning curve and cost considerations, it greatly enhances efficiency and workflow once implemented. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I liked most about Buildertrend is how it centralizes project management. It makes scheduling, communication, budgeting, and document sharing easy in one platform, helping construction projects stay organized and on track. #### Cons One downside of Buildertrend is that it can feel complex for new users, with a learning curve during setup. It can also be costly for smaller teams, especially when adding advanced features. #### Reasons for choosing Buildertrend We chose Buildertrend because it was more user-friendly, more affordable, and better suited for residential projects. Compared to Procore, CoConstruct, and JobTread, it offered easier adoption, strong all-in-one tools, and better day-to-day workflow for our team. --- ### Buildertrend - All in One Project Management System - Overall rating: 4/5 - Reviewer: Julieann L. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Overall Buildertrend is indispensable to our business. The mobile app is easy to use for our field crew and the portal is crucial to managing and tracking project costs #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Buildertrend does a great job with organizing the portal to mirror a construction project from lead to completion. The sales tab has everything you need to effectively manage leads with sections for notes, schedule follow ups and log conversations. Other than what you would expect in the project management tab (schedule, to-dos), what we find most helpful are the daily logs and client updates. Client updates feature is very popular with our clients and the AI feature to pull photos and generate a summary for the client is gold. The cost inbox is another favorite feature of ours. It is one big container for all receipts where they can, one by one, be assigned to the correct job. #### Cons The reporting section is improving but still needs more robust and reliable reporting. Sometimes Buildertrend’s eagerness for constant improvement makes the portal more convoluted and makes some features redundant. For example, there is the ToDos feature and the Tasks feature. Also the cost inbox and the ability to drag or upload a receipt in the bills section is too much. I also would like to see a more robust, customizable and visually appealing Builder Dashboard as there currently isn’t one, really. The cost (about $800/ month) is hard to justify sometimes #### Reasons for switching to Buildertrend We needed something that covered all our wants and needs for project management --- ### Good product ruined by bad design - Overall rating: 2/5 - Reviewer: Ryan B. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Overall the product sucks but the support is great. Also way too expensive. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It has a lot of great features, and support is excellent. #### Cons The product user experience is absolutely awful. It's a hard product to learn how to use, and there is like 10x more clicking that there needs to be. Very frustrating to use on either desktop or mobile. #### Reasons for choosing Buildertrend None had the features we needed and Procore was overkill. #### Reasons for switching to Buildertrend Too many products in the mix, we wanted to consolidate to one product. --- ### Excellent Product - Overall rating: 5/5 - Reviewer: Todd H. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has made our process more professional, been the deciding factor in closing some of our sales and helped us track jobs more efficienly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros proposals, job costing, scheduling. Excellent tool to communicate with clients and track jobs. We have sold jobs because we had BT! #### Cons There is so much functionality I don't use it to it's fullest and the "college" only occurs in one place that is far from our location in Florida. #### Reasons for choosing Buildertrend Fit our needs better and it was easy to set up and use. --- ### Buildertrend Tax issues - Overall rating: 3/5 - Reviewer: Leslie D. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered The BT people are great. The trainers are great. But the product was lacking for us. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros It may be a good program for a builder in USA #### Cons It does not seem to fit the electrical field very well. Also, they assured us that their platform could handle Canadian tax. If you are from Canada, I suggest you ask some hard questions before you onboard. After training for several months, we finally realized that we were not going to be happy with BT. The one and biggest complaint was that they had a very clunky way of handling Canadian tax. They did not seem to be interested in correcting it. #### Reasons for choosing Buildertrend Best value and better Project management #### Reasons for switching to Buildertrend Looking for a better platform. More power on one site --- ### Construction Company review - Overall rating: 3/5 - Reviewer: Leisa M. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Mediocre experience, the customer service was great however they could be better with pricing and initial trial period. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I liked the idea of having a client portal that i could setup for clients to use. #### Cons The bulky nature of the system, it looks initially very easy to cross contaminate information through to areas you don't want information stored. They also don't give you any time to learn the system before you have to pay the subscription, i would have been more likely to sign up longer if they gave me time to learn it properly. #### Reasons for switching to Buildertrend We needed a more advanced system to input the required data and client portal capability --- ### Powerful All-in-One Platform, but Priced Steeply with a Learning Curve - Overall rating: 4/5 - Reviewer: Robert F. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered The Balance: Overall, the platform excels at keeping complex projects organized by centralizing scheduling, document sharing, financial tracking, and client communication into a single system. Features like the client portal and robust Gantt-chart scheduling genuinely streamline daily operations for growing teams. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Centralized All-in-One Platform: Users appreciate having project management, budgeting, scheduling, document sharing, and client communication unified in a single system, eliminating the need to juggle multiple disparate tools or complex spreadsheets. #### Cons Steep Learning Curve & Clunky Interface: Navigating the platform can feel tedious and redundant, requiring multiple clicks and deep menus to complete basic tasks. Users also report occasional performance lag and a lack of modern quality-of-life features like reliable auto-save functionality. --- ### Great scheduling tool for home builder - Overall rating: 5/5 - Reviewer: Karic R. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great software if you are a home builder, not so much for larger commercial and land development. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use, it is usefriendly. You can manage the schedule from the app and all the subs get notified right away. #### Cons I like it, but my sub contractor did not like it because of the consistent notices on their phone. --- ### Love the messaging system, but no longer receiving updates - Overall rating: 4/5 - Reviewer: Dwight B. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our Company has used CoConstruct for a number of years. There are definitely some specific features that we would love to see implemented. But overall, CoConstruct has given us the ability to manage all our projects. Our sales team loves creating estimates using the program, and scheduling is simple and easy to use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros My favorite feature from CoConstruct is the messages system. Clients can read and respond directly through their personal email, which is a real bonus for older clients who are technology illiterate. It also allows us to keep all of our conversations centralized and documented. And mid conversation, we can toggle between a team-only chat within a client conversation which is such an amazing feature. #### Cons They are no longer updating CoConstruct. While they say that they won't sunset the program in the near future, it still feels like it is on a countdown timer before you are forced to switch to BuilderTrend. --- ### Better Products, good for simple operation. - Overall rating: 3/5 - Reviewer: Summer G. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Could have been better. Would work for someone with a different business model. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Job organization. Able to customize for your needs if kept simple. #### Cons Bad customer help. Have to wait awhile for responses. --- ### Highly Recommend! - Overall rating: 4/5 - Reviewer: Becca N. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Great experience, anytime we need customer support it's easy to get in touch with our rep. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ability to track change orders was a huge improvement to our billing process, the scheduling is also very user friendly and easy to make small changes without having to redo a whole schedule. #### Cons I wish there was more customizable options to make it more unique to our company. --- ### Great software - Overall rating: 5/5 - Reviewer: Bill D. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. very good and seems to be improving. Started using around 2017 and it was hard to track multiple jobs from same client, but the fixed that pretty quick for us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros excellent for proposals, billing and change orders, the customer portal is great, and the work schedule is very good. excellent customer support #### Cons the cost is pretty high, The CRM interface and ach seemed to pay slow. Managing several accounts from the same client was a little tricky, but they did fix most of the issues with that. --- ### budget friendly - Overall rating: 5/5 - Reviewer: Princess Terana Caram H. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The problems I solved since I started using this software is being organized. I realized that using online tools and digital tools is beneficial specially in this day and age. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I only do house designs as a hobby and I like this software because it doesn't cost me much. I used the construction project management tools to keep all my work and I somehow finish them all effectively to post it on my portfolio. Buildertrend has everything I need to stay organized. #### Cons I already like the software itself and I have a suggestion. Why not create a sub software for designing. #### Vendor response Thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team. Replied March 2023 --- ### BuilderTrend, Maybe? - Overall rating: 3/5 - Reviewer: Corey P. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It is a one stop shop for your construction company #### Cons It tries to do to much and in doing so it does not do one thing very well --- ### There are better options - Overall rating: 5/5 - Reviewer: Dave R. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The estimate and proposal templates were very easy to use and got used often. When we had more than one job that was similar, we created a template so sending out the estimate and the proposal went very quickly. #### Cons The mobile app was almost unusable. It often crashed or refused to load and only offered limited features from the main software, so all our crew only used the app for the time clock feature. If we had to access the software in the field, we all just used the mobile web browser on our phones and loaded the full webpage. --- ### I didn't know what I was missing... - Overall rating: 5/5 - Reviewer: Cord F. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am finding myself being more accurate and detailed with estimates and labor costs. The time clock feature takes a lot of calculating off my shoulders. The scheduling, estimating, change orders, to-do's, daily logs, and PO's/bills features cut my logging time in half and the fact that everything is stored on Buildertrend and that I can make this information visible to clients prevents me from going through repetitive actions to keep people on the same page. Using the cost catalog with cost codes makes for a streamlined process in creating and releasing information to the client, this also keeps an accurate record of activities and makes for a very professional look when showing these documents to clients. I have so much more time in my day to tackle more productive and urgent matters while handling day to day operations for current jobs in a fraction of the time compared to not using Buildertrend. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The live updates in communication with subs and clients makes this software very desirable for my clients. Simplifies the process of communication and keeping people up to date. #### Cons For a single person that handles all day to day operations for a company and trying to learn a new software is a challenge. Not necessarily a con but to integrate the software makes for a bigger workload for a couple weeks. #### Reasons for choosing Buildertrend I have seen several products that help with some operation in a company. The most disappointing factor with all the programs I have seen and tried is that at some point flaws are revealed as to why "it just won't work for me". There was always something left out or it couldn't handle enough information and tasks for me to really make the software worth my time to continue to use it. The biggest factor for giving up on looking for other programs was that I had just decided there aren't programs available that "work" and are still affordable for smaller companies. Within the first couple of minutes of the sales pitch, I realized just how inclusive Buildertrend is regarding day to day operations. So I decided to try it out to put it to the test since I could get my money back if I say it was not worth my time. Fast forward 90 days, now I see major improvement in turnover time for estimates, streamlined assigning tasks to workers and clients to keep the project moving, and a completely new level in completing selections for interior finishes and items to be selected for the project. I have received very positive feedback regarding the professionalism and thoroughness of details and information presented to clients through Buildertrend which has been a direct correlation to clients using their accounts to access information for the project. I believe this software is a big improvement towards our success. --- ### Co-Construct has changed our business - Overall rating: 5/5 - Reviewer: Jeremy B. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros From the 50,000 foot view, we are able to do more business thanks to the nearly countless features this program offers. It is incredibly user friendly and the customer service is by far better than any company I've ever dealt with. #### Cons The accounting integration is time consuming. I truly do not believe that this is a down side to Co-Construct however...it is the nature of making it work the way it needs to. Getting over this hurdle, which CC provides plenty of assistance to do, and you are off to the races. #### Reasons for switching to Buildertrend Too many programs to keep track of estimates, jobs, scheduling, etc. --- ### Agrxis Review on CoConstruct - Overall rating: 5/5 - Reviewer: Joseph M. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered CoConstruct has proven to be a fantastic management tool for my building projects, in my opinion. My productivity has been substantially eased by the feature-rich package, which has also improved communication with my staff and clients. Efficiency and productivity have considerably increased because to the ability to handle project finances, schedules, and communications in a single location. The interactive client site has also impressed me since it enables easy contact and keeps all parties informed about the status of the project. The ability to manage estimates, invoicing, and financial reporting has been made easier by the interaction with financial tools. The mobile app also guarantees that I may handle tasks while on the road and stay connected. CoConstruct has helped my construction company overall by streamlining project administration and producing good results. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I adore CoConstruct, and it is now a necessary tool for all of my building projects. The extensive project management tools of CoConstruct are one of my favorite aspects of the software. CoConstruct covers every stage of the building process, from early planning and budgeting through scheduling and communication. Real-time collaboration with my staff and clients has greatly increased productivity and decreased misunderstandings. The platform's simple navigation and clear user interface make it simple to organize projects, keep track of deadlines, and monitor progress. My project's financial administration has been simplified by the integrated financial tools, which include cost monitoring and invoicing. Additionally, the CoConstruct team's customer service has been outstanding, always helpful and responsive whenever I have a query. #### Cons Despite having a mostly pleasant experience with CoConstruct, there are a few features that I didn't particularly enjoy. First off, especially for smaller construction companies or independent contractors, the price structure might be a little on the expensive side. For some people seeking for a more cost-effective alternative, the price may be a deterrent. #### Vendor response Hi Joseph, thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team. Replied May 2023 --- ### Co Construct Revultionizing Business Management For Remodeling and Custom Home Builders - Overall rating: 5/5 - Reviewer: Michael H. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered Co Construct has improved operations efficiency in several of the companies I have worked with. Co Construct is able to take a project from the first contact all the way through completion and provides an accountability for the client and the contractor which has been a big support gap in the past decade. Co Construct improves the builder and sub contractor experience as well with features that provide a daily log of comments and photos from the subs to the contractor in one place that is stored for record. Co Construct has also made keeping track of financials much easier and creating and facilitating change orders from the field. All of the features of Co Construct are streamlined in the mobile app for easy to train functionality with employees, subs and vendors. Overall I just cant express enough how Co Construct continues to improve the Remodel and Custom home sector of Residential construction. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Co Construct is so much more than a project management software system. Co Construct integrates your entire business operation into one easy to use cloud base platform. The support team dedicated to Co Construct users is a feature that no other company in this field can match. Co Construct continues to innovate their product daily through their client based interactions and feedback. Co Construct has gone above and beyond through their development of a "Community" discussion board within the existing software that enables all of their clients to interact with each other and the Co Construct ambassadors. Co Construct offers Co Camp training as well as Co Con (annual conference based on builders engaging with other builders) this is a unique approach to not only improve clients knowledge of the software but will assist them with overall productivity in their respective businesses. The Software itself is very easy to learn and very adaptable to any size business model. Co Construct has a library of videos to assist with the onboarding process. Co Construct has made a huge investment in securing their clients information as well. #### Cons It would be very difficult for me to identify anything that I do not like about this software. Co Construct has done a phenomenal job of identifying and improving any areas that were lacking in the offered software package and continues to develop more efficient improvements. I look forward to the future as they continue to grow the Leads feature as well as integration into the mainstream calendar support. #### Reasons for choosing Buildertrend Co Construct is a very specific software model geared specifically to Residential Remodel and Custom Home builders. Co Construct has stayed true to this specific construction niche. Many of the other products are geared more toward service sectors. Co Construct has a pricing model that is more in line with being able to service the smaller companies or companies like Cullum Homes a NAHB award winning company. Co Construct is just so much more than a software company and really provides award winning support to improve their clients business systems or in many cases create those systems side by side with their clients. Co Construct's mission and vision continues to focus on its existing clients as well as future clients. --- ### Bad FInancial Reporting. Don't use this software. - Overall rating: 2/5 - Reviewer: John C. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered I really don't like it and each year as they grow their customer service gets worse and worse. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros it has great visual organization and options. #### Cons the payables and receivables don't link. it is very difficult to make sure you have billed everything you have done and even harder to report this to your client. Also, they claim to have product integration with QuickBooks but it does not work. They couldn't figure it out nor could a QuickBooks pro consultant we hired. We paid quit a bit of money and never could get QuickBooks to communicate. #### Reasons for choosing Buildertrend I didn't I dropped them after 3 years because they didn't do updates they said they were but still increased their price by 80%. Also, they claim to have product integration with QuickBooks but it does not work. They couldn't figure it out nor could a QuickBooks pro consultant we hired. #### Reasons for switching to Buildertrend Price, Ease of use, Customer service, and reporting, Houzz also does marketing for you for less cost. --- ### Good construction management tool with much potential - Overall rating: 3.5/5 - Reviewer: Colby D. - Industry: Construction - Product usage: Used unspecified for unspecified - Reviewed: December 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 2.5/5 #### Pros I like how Co-construct can help with scheduling and keeping a project more organized. The new scheduling tool is a big step in the right direction. It is fluid, user-friendly, and very functional. If all of Co-construct was patterned after the look and feel of the way the schedule is built, that would almost do it for me. There would, or course, be a few little things here and there I'm sure, but the majority of it would be there. I it also nice how honest and open you guys are to constant improvement. This is the best way to be the best! #### Cons It is too much like a social networking program and not enough like a professional tool. #### Vendor response Hi Colby, Thanks for the input. It sounds like you’ve already shared your feedback with our support team, which is good. We’ve got all of your suggestions logged. However, I did want to specifically respond to a few of your points, since they are items that we actually addressed in some recent updates or are functions designed to provide features that are helpful to users who may be choosing to use the system a little differently from you – which is fine, since no two custom builders operate the same way: #1 – We have been adding some more full-screen options, such as with the new Gantt, Task, and Baseline views, which will grow as large as your browser window and screen make available. #3 – The Activity Manager feature does allow the viewing of a particular partner’s schedule across one or more projects to see scheduling conflicts. You can also have a multi-partner, color-coded view for seeing scheduling conflicts without having to run a report for each partner. #4 and #5 – The term “files” vs. “documents” is a bit of a matter of personal preference. However, within the last week, we’ve upgraded the photo upload tool to a cleaner interface and with better drag-and-drop features for getting multiple pictures into the system quickly. #6 and #7 – Not all of our builders find a need for the separate questions and messages sections, but the questions feature does provide a great way to avoid the issue of a client asking a question, forgetting to respond to it, and then having the client lose faith in your ability to track open issues. With the clear indication of whether a question has been answered, it makes it easier for a builder to not overlook an outstanding item. If a client posts a question, and you decide that you want it elsewhere, you are able to click a link to move it to another spot in the project. #9 – Some builders like to put everything into their schedules. However, having a separate schedule vs. to-do feature allows you manage your larger, planned activities on the schedule without cluttering it up with the small everyday (but still important) items that pop-up. You can quickly add those kinds of items to the to-do list from the website or mobile app. Our reports allow you to see, modify, and close out items from both sections in a single view. So, while it’s obviously your choice which sections you want to use, many of our users find it very helpful to keep the schedule and to-dos separate. #12 – I agree. This is a popular request that I would like for us to address. #14 – The Contacts page does provide a single place to access all of the people involved in your operation, whether they are clients, team members, prospects, or trades. We do have some other screens for managing the specifics if one of those contacts is, for example, a trade partner who needs access to just certain projects. But, you are able to get to all of your contacts from a single section, and then link to any other settings you may need from there. Thanks for the input, and we look forward to continuing to enhance the system based on our users’ feedback! Donny Wyatt President, Co-construct Replied December 2014 --- ### Improving but needs more work - Overall rating: 3/5 - Reviewer: Addisen J. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s been easy so far but a lot more to understand. A large expansive software that allows me to communicate effectively with trades. I wish the software was more user friendly for trades and their schedules #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like how user friendly it is for me. I am 26 years old. I understand how to operate a computer. For a lot of my colleagues who are older, they have a harder time. I like how the site has been very easy and quick to get down. User functionality is a plus. #### Cons I don’t like how the software allows me as an admin more ability to see details of jobs in certain views and makes my trade partners click into each job to see names of jobs, and job description etc. #### Vendor response Addisen - thank you for your review and feedback. I'll be sure to pass this along to our Product team! Replied April 2021 ## More reviews [Next reviews](https://www.softwareadvice.com/construction/buildertrend-profile/reviews/?page=2) --- Buildertrend Reviews, Pros and Cons - 2026 Software Advice