---
title: "AroFlo Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of AroFlo. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if AroFlo is a good fit for you!"
source_url: "https://www.softwareadvice.com/construction/aroflo-profile/reviews/"
page_type: "reviews"
language: "en"
---

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AroFlo Reviews

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[Overview](https://www.softwareadvice.com/calendar-app/aroflo-profile/)

Reviews

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# AroFlo User Reviews

## Reviews summary

- Overall rating: 4.4/5
- Total reviews: 115

### Secondary ratings

- Ease of use: 4.1/5
- Customer support: 4.5/5
- Value for money: 4.2/5
- Functionality: 4.2/5

### Rating distribution

- 5 stars: 66 reviews (57%)
- 4 stars: 39 reviews (34%)
- 3 stars: 2 reviews (2%)
- 2 stars: 4 reviews (3%)
- 1 star: 4 reviews (3%)

### Most mentioned pros

- the ease in managing jobs and capturing a complete overview of the business with ease
- Before the problems, it helped with all facets of admin for my business
- We found that Aroflo was the perfect solution for our needs after researching and testing various job management systems. Although transitioning to a new system was initially daunting, the Aroflo team provided exceptional support throughout the process.

### Most mentioned cons

- The part where the calendar deletes information that I do not have anywhere is a complete nightmare
- Timesheet/calendar is buggy and regularly find timesheet entries lost deleted due to program bugs.
- The thing that I least liked was the calendaring system.

## AroFlo customer reviews

Showing reviews 1-25 of 115 (page 1).

### Reviewing aroflo

- Overall rating: 4/5
- Reviewer: Bhawna D.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with AroFlo was positive. It is a comprehensive field service management platform that helps streamline daily operations, although the learning curve can be a little challenging for new users.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

AroFlo provides useful tools for scheduling, job management, timesheets, invoicing, and field service operations. It helps keep jobs organized and gives teams good visibility into work and customer information.

#### Cons

The platform can take some time to learn because of the number of features available. The interface could also be more intuitive, and some workflows may require extra steps.

---

### Best job flow software out

- Overall rating: 5/5
- Reviewer: Steve A.
- Verified reviewer: Yes
- Industry: Utilities
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Its taken me from blubbering with another job flow software, to now knowing exactly where everything and everyone is.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The profit monitoring side of aroflo is second to none

#### Cons

Its complex, but not over the top. Once you understand how it flows its really well set out

#### Reasons for choosing AroFlo

The customer service got me over the line. From the get go, the aroflo team was happy to help. Onboarding (although it was paid for) was great, the took nearly everything needed into consideration, and the minor changes we need are fixed on the fly with phone support/screen share technology

#### Reasons for switching to AroFlo

It is great for a beginner/starting product. But the price rises and the lack of realtime support hurts. It was simple and easy to use but we out grew the platform.

#### Vendor response

Hi Steve, Many thanks for your positive review. We are thrilled to hear your experience and appreciate you taking the time to leave your feedback. Kind regards, Team AroFlo

Replied September 2024

---

### Excellent choice for service management

- Overall rating: 5/5
- Reviewer: Daniel D.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2019
- Review source details: This review was submitted organically. No incentive was offered

AroFlo is our core system and manages everything from our asset tracking, job scheduling, location and client information to client communication, invoicing, quotes and document storage.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Cloud based, easy to use platform for desktop PCs and mobile app. Development team actively improves the software with regular updates. Safe and secure storage of data. Customer support is readily available. Designed with a flexible import/export functionality which works with other systems - for example we use another application for our route management and are able to export daily run sheet information from AroFlo to csv and import it to the other software without much trouble. The flexible design of this system makes it easy with customisation for a variety of industries. For our purposes AroFlo ticks all the boxes we need without even using half of the features. The mobile app is easy enough for our technicians to use allowing them to record job details, asset information and attach photos in the field.

#### Cons

There are some convenience changes that would be good for the way we use AroFlo. Such as changing a location and all assets to a new client. We currently have to manually move each asset and the location to a new client whenever this happens, it would be great if there was a faster and easier way to transfer all of these details.

#### Reasons for choosing AroFlo

I personally looked at dozens of alternatives and trialled 6 or 7 other programs. Every other one I looked at had at best 70% of the features needed for my business. AroFlo was the only software out there that ticked all the boxes and then some.

#### Reasons for switching to AroFlo

We previously used multiple separate software to accomplish daily tasks. AroFlo either has built in or integration which allowed us to merge all day to operations into 1 system. We also wanted to go from server based systems to a cloud based system.

---

### Review aroflow

- Overall rating: 4/5
- Reviewer: Caroline W.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Pretty good so far, training has been quite slow but our trainer is excellent. The phone help is great. But the email help is very slow.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Quoting Templates and ability to easily update inventory.

#### Cons

Not being able to limit the options for attachments on email.

#### Reasons for choosing AroFlo

The sales rep for Simpro, was very dismissive, and our staff had used simpro in the past and didnt like it. Your sales pitch was much better.

#### Reasons for switching to AroFlo

Fergus had alot of limitations, particularily around inventory and quoting. that were frustrating, their help often didnt answer the question, and we had trouble with invoice emails going to junk for our customers for quite a while, which hurt our business.

#### Vendor response

Hi Caroline, Many thanks for taking the time to leave your constructive and honest feedback. Kind regards, Team AroFlo

Replied September 2024

---

### A great product which is improving all the time

- Overall rating: 4/5
- Reviewer: Michael W.
- Verified reviewer: Yes
- Industry: Security and Investigations
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AroFlo is helping us to get real time control of our stock. It gives up to date information to our techs when they are on site. It has great tools for tracking our current quotes and jobs and for seeing what we need to attend to. The fact it is continuing to be developed and our ability to request specific changes give us confidence that it will grow with our business. We are still finding more untapped potential we can leverage all the time.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Moving to AroFlo has transformed our business and positioned us for growth. The ability to create quotes drawing real time cost information from the inventory and then using that information through the ordering process and on into recording materials used is brilliant. Being able to record all communication with our client about particular jobs against those jobs is also great. Nearly three years in, we are still finding new ways to leverage AroFlo's features to propel our business forward/

#### Cons

Like any platform, there is still lots of room for growth. Configuring reports to get all the information needed can be challenging but it is always easy to get assistance from the AroFlo team. Having said that, there is still significant investment going into AroFlo and constant improvement being made to the platform.

#### Reasons for choosing AroFlo

We know other businesses using this software and some warned us not to go with them because the platform was very complex and cumbersome. AroFlo ticked all the boxes and was priced competitively.

#### Reasons for switching to AroFlo

This was a very limited product and we had to have many systems outside of Workflowmax itself (spreadsheets, word documents, email, google calendar) to manage our work. Now we can do almost all of that in AroFlo itself.

#### Vendor response

Hi Michael, Many thanks for your honest and thorough review of AroFlo. We're thrilled to hear the benefits our software offers your business and we wish you all the success, as you continue to grow. Kind regards, Team AroFlo

Replied August 2023

---

### Aroflo Field Service Software

- Overall rating: 4/5
- Reviewer: Peter S.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, Aroflo is easy to use and does most things we need. There are a couple of pain points. If these were addressed Aroflo would score 5 out 5 stars instead of 4. The development team appear to be resistant to suggestions not high on their importance list.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Aroflo has many features including quoting, work orders, mobile field application and integrates seamlessly with MYOB and Zero. Compared to similar products, pricing is very reasonable.

#### Cons

Resistance to act on feature enhancement requests.

#### Reasons for choosing AroFlo

Price, features and referral.

#### Reasons for switching to AroFlo

Wasn't working for us, mainly the field interface.

#### Vendor response

Hi Peter, Many thanks for taking the time to review AroFlo. Your feedback is most appreciated. We're sorry that you feel this way with regards to your product requests. Our development team are working continuously to improve our customers experience and require the need to prioritise requests (based on our overall customer demand). Kind regards, Team AroFlo

Replied September 2023

---

### Aroflo keeps your business flowing

- Overall rating: 5/5
- Reviewer: Jane M.
- Verified reviewer: Yes
- Industry: Electrical/ Electronic Manufacturing
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Excellent, I would not do without it

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Importing invoices, email and work order are such a time saver, its so easy to have all the information in one place.

#### Cons

There have been a lot of changes implemented over the years and I don't feel that I have been able to implement all of them, advanced training would be great.

#### Reasons for choosing AroFlo

I liked that Aroflo was locally based and designed for electricians and not trade generalised.

#### Reasons for switching to AroFlo

Web based software was important

#### Vendor response

Hi Jane, Many thanks for taking the time to leave your valuable review. We appreciate your thoughts and constructive feedback. Kind regards, Team AroFlo

Replied June 2023

---

### A great help to our business!

- Overall rating: 5/5
- Reviewer: Ashley S.
- Verified reviewer: Yes
- Industry: Electrical/ Electronic Manufacturing
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, great help for the business and features are working effectively with all our needs.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

We had been using Aroflo for 3 years now and had been helpful in everything, it's easy and user friendly, really keeps us in track with all the jobs, scheduling, invoicing etc.

#### Cons

So far, everything's good. Customer support as well has always been quick to help which is great!

#### Reasons for choosing AroFlo

all the features were useful and effective with what we need.

#### Vendor response

Many thanks for your valuable feedback Ashley. We appreciate you taking the time to review our software. Kind regards, Team AroFlo

Replied June 2023

---

### Great Aroflo Experience

- Overall rating: 5/5
- Reviewer: Joseph C.
- Verified reviewer: Yes
- Industry: Management Consulting
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My experience with Aroflo was great. I did find the initial onboarding to be very clunky as there wasnt a real program to that.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like the fact that everything I need is all in one application.

#### Cons

The thing that I least liked was the calendaring system. Calendar systems are one of those systems that are evolving rapidly and Aroflo should integrate with systems like Google, Outlook and Apple for best of breed rather than try and deliver comparable solutions for scheduling. I also believe the same goes for developing invoice and quote templates should not be in the Aroflo portfolio, it should partner with best of breed.

#### Vendor response

Hi Joseph, Many thanks for your feedback and sharing your experience with AroFlo. Kind regards, Team AroFlo

Replied November 2024

---

### Aroflo appraisal by AHSS

- Overall rating: 5/5
- Reviewer: Stewart G.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Very satisfying - I don't know how we could have kept on running the business without Aroflo.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The more you use it the easier it becomes.

#### Cons

So many areas of Aroflo that I have not had chance to explore.

#### Vendor response

Hi Stewart, Many thanks for taking the time to leave your review. We appreciate your feedback. Kind regards, Team AroFlo

Replied September 2024

---

### Aroflo Review

- Overall rating: 4/5
- Reviewer: Alexandra T.
- Verified reviewer: Yes
- Industry: Electrical/ Electronic Manufacturing
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I've had a great experience so far and if there is anything I struggle with the support team are awesome to work with.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I find the whole system easy to use and the reports a vital part of the system. Everyday I am improving our system as I find new ways to do it on here.

#### Cons

Process of credit notes, plus some of the boys would like the app on their phone and not going through the web.

#### Reasons for choosing AroFlo

Simpro was not user friendly and just a horrid system to use.

#### Reasons for switching to AroFlo

Fergus would never update their system when asked about various improvements.

#### Vendor response

Hi Alexandra, Thank you for your valuable feedback. We're thrilled that you are having a positive experience with our software, and we appreciate you taking the time to leave your review. Kind regards, Team AroFlo

Replied June 2023

---

### Not adjustable

- Overall rating: 4/5
- Reviewer: John H.
- Verified reviewer: Yes
- Industry: Facilities Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We rate Aroflo around 70/100. Good but overcomplicated. We wish there was a way that the dashboard could be personalised to show the information we want to see.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

Good for following through from quotes to tasks to invoices.

#### Cons

Difficult to learn and overcomplicated. There are too many fields we dont use and you cannot hide or turn them off. Each update increases how many actions are required to finish a task or invoice. Aroflo is becoming over engineered and we find it now takes longer to complete tasks than before.

#### Reasons for switching to AroFlo

The old system was limited. Your system was too large but enabled us to have multiple clients with multiple locations.

#### Vendor response

Hi John, Many thanks for taking the time to leave your valuable feedback. We're sorry to hear this is your experience with AroFlo. If there is anything we can do to help improve your workflow please feel free to reach out to our Support Team. Kind regards, Team AroFlo

Replied October 2023

---

### AroFlo used in a field service environment

- Overall rating: 4/5
- Reviewer: Robert L.
- Industry: Mechanical or Industrial Engineering
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We have 8 field technicians attending dozens of service jobs a day, using many spare parts. AroFlo allows us to maintain control of all these jobs through the many different stages that each job progresses through. I like the integration of service job creation and allocation, with spare parts inventory control, job status monitoring and finally invoicing.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It does most things reasonably well. Allows us to create service jobs, allocate the jobs to service techs and to monitor progress in the field. It combines this with basic inventory/spare parts management for our warehouse and field service vans. We use its ability to upload photos and video to share information with office based service staff and we also use its ability to automatically email on the creation of a Task Note, to send spare part replenishment requests to our spare parts department. It also allows us to create invoices and Purchase orders in AroFlo. Its ability to link prior jobs through the Asset history is extremely valuable to review the history of problematic machines. All in all, it provides a fairly seamless one stop system.

#### Cons

1. That it's inventory management is basic. While you can set min. stock level alerts there is no ability to set stock reorder levels making restocking/ordering a very time consuming process. 2. We can only set one location per inventory item which means none of our fleet of service vehicles can have stock locations set at a van level making it difficult for service techs to find parts in their vans as we carry many hundreds of parts in each van. 3. Producing professional looking invoices, forms, quotes etc. in AroFlo is extremely difficult even if AroFlo themselves are engaged to produce RTF layouts it appears to be very restricted in what it is able to accomplish. 4. AroFlo insist on constantly tweaking layouts and moving things around. Sometimes it feels like everytime you open it up you have to relearn where things are. Stop changing things constantly AroFlo!

#### Vendor response

Thank you for taking the time to review our product we will pass on your feedback on to development

Replied October 2018

---

### AroFlo Performance Review

- Overall rating: 4/5
- Reviewer: Jeremy K.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Has been positive for our Business by providing an all encompassing project management system covering quoting, scheduling, delivery and cost management of our projects.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

One stop shop to manage the whole of a project including quoting, scheduling, job costing, asset management and scope change.

#### Cons

Not easy to use the first time. Not intuitive especially with the forms/risk assessment section. The RTL upload of forms only allows 5 MB which is not enough. Document management could be improved if it worked like a cloud based system where multiple users could edit/update documents automatically like Microsoft OneDrive. Xero integration not always 100% reliable.

#### Reasons for choosing AroFlo

Best suited to our business. Provides a one stop shop for all our project management needs. Locally sourced.

#### Vendor response

Hi Jeremy, Thank you for your valuable feedback. We thoroughly appreciate the positive and constructive feedback you've taken the time to share with us. Kind regards, Team AroFlo

Replied June 2023

---

### Velocity Electrical

- Overall rating: 5/5
- Reviewer: Michael B.
- Industry: Electrical/ Electronic Manufacturing
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2017
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

From day 1 Aroflo changed my life and the way I conducted business in amazing ways. Paper was thrown out and all procedures were systemised and streamlined. Costs were identified and cut and the staff loved it. I had thoroughly investigated the competitors and cannot speak more highly of Aroflo. I now live overseas for 6-8 months per year with my core operation more profitable than ever and starting multiple businesses as a result of this product. Please feel free to contact me for more info. LOVE IT !

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Start-to-finish job management record hours, materials, expenses and notes against tasks Centralised dashboard view all tasks in `real time Complete field mobility run your business remotely Power scheduling calendar manage and assign staff to jobs from any location Powerful and easy-to-use job estimating software instantly and accurately quote on-site Real time invoicing immediately turn jobs into invoices, even out on the job Accounting integration combine AroFlo with Xero, MYOB, Reckon, QuickBooks and SAASU Purchase orders and stock control place orders from the field or office Order direct from suppliers with integrated online supplier catalogues Electronically manage timesheets increase billable hours Assign customised checklists to tasks for OH&S and compliance requirements GPS tracking assign your closest field worker to urgent jobs Attach documents and upload photos directly to tasks Full contractor management and optional contractor access Optional remote client access 24/7 interface for clients to register service calls Dynamic report with up-to-date tracking of your business User friendly interface designed for hand-held devices and big, grubby hands

#### Cons

The odd work around which usually get fixed in good time.

---

### Almost There

- Overall rating: 4/5
- Reviewer: Peter C.
- Verified reviewer: Yes
- Industry: Electrical/ Electronic Manufacturing
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

Most features do the absolute bare minimum required to save time.No frills, just smooth for the more commonly used parts.

#### Cons

RFQ and Work Orders need a LOT of work on them for me to be able to use them and I NEED to use them. I use all the tedious work arounds which says a lot about aroflo implementation.

#### Reasons for choosing AroFlo

Price

---

### Aroflo assists Tarcoll Pty Ltd to run smoothly.

- Overall rating: 5/5
- Reviewer: Tara S.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

All staff are always so helpful and knowledgeable to assist with our queries.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Aroflo allows us to allocate individual jobs to our team, they can then upload photos, material costings and labour hours for accurate job pricing

#### Cons

The only issue we have is when working in poor internet coverage areas photos etc can not be uploaded.

#### Vendor response

Hi Tara, Many thanks for your feedback. We greatly appreciate it! Kind regards, Team AroFlo

Replied September 2024

---

### Aroflo looks up front but beware it is buggy and support is poor.

- Overall rating: 3/5
- Reviewer: Adam M.
- Verified reviewer: Yes
- Industry: Industrial Automation
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2023
- Review source details: This review was submitted organically. No incentive was offered

Does some things well and new (gimmicky) features being added without addressing existing bugs.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

Training provided when first setting up Aroflo was fantastic. If only Aroflo support was as good.

#### Cons

Timesheet/calendar is buggy and regularly find timesheet entries lost deleted due to program bugs.

#### Reasons for switching to AroFlo

Lack of capability

#### Vendor response

Hi Adam, Our sincere apologies that this was your experience. Our Help Documentation, online e-learning platform and Support Trainers are available to assist with any issues our customers are experiencing. We'd like to ensure you have the support you require so please feel free to raise a request so we can help rectify your issue as a matter of urgency. Kind regards, Team AroFlo

Replied September 2023

---

### A Business Owneres Dream Software

- Overall rating: 5/5
- Reviewer: Andrew C.
- Verified reviewer: Yes
- Industry: Electrical/ Electronic Manufacturing
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The ease of import from drawing take off to Quote to Scheduling the job makes this the easiest software for all levels of users. It has made the tracking of our bookings easier and more reliable and the ability to store information in one place has completed the link in our job management.

#### Cons

The only item I would like to see improved is the transfer of inventory items between locations.

#### Reasons for choosing AroFlo

The easy of setup and the ability to customise forms and layouts

#### Reasons for switching to AroFlo

Axipac Discontinued the scheduling feature

#### Vendor response

Hi Andrew, thank you for taking the time to review AroFlo and for your valuable feedback.

Replied November 2020

---

### Great Product

- Overall rating: 5/5
- Reviewer: Michael C.
- Verified reviewer: Yes
- Industry: Building Materials
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

love it easy to use and the general lay out of the System

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use and the general layout of the System.

#### Cons

Running reports is complex in nature and can be hard sometimes

#### Vendor response

Hi Michael, Many thanks for your review. Kind regards, Team AroFlo

Replied November 2023

---

### A Great Business Tool

- Overall rating: 5/5
- Reviewer: Peter W.
- Verified reviewer: Yes
- Industry: Security and Investigations
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Day to day running of the Business is so much easier using AroFlo.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Job Mgmt Quoting Invoicing Purchasing Being able to search jobs, POs, Invoices, Client Details and a whole lot more very quickly

#### Cons

Less and less due to the improvements made over the 5 years I have been using it.

#### Reasons for choosing AroFlo

Seemed to be value for money

#### Reasons for switching to AroFlo

To improve Business workflow and to give an accurate up to date overview of the Business.

#### Vendor response

Hi Peter, Thank you for taking the time to review AroFlo. We appreciate your kind feedback.

Replied November 2020

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### Does the job

- Overall rating: 4/5
- Reviewer: Zoe W.
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Easy to collaborate and upload project information to share with other staff. Easy to track who has made changes to documents/email records.

#### Cons

Email integration is shaky and doesn't always send/receive. Recommended/requested improvements or reported errors are not often attended to.

#### Vendor response

Thank you for taking the time to review our product. We recently put significant resources into improving our email system within AroFlo and believe it's much more robust. If you experience any new problems it would be most appreciated if you could report these issues via the AroFlo help menu, https://help.aroflo.com/display/office/Submit+a+Support+Request AroFlo receive a significant number of requested improvements on a daily basis. Our management team process and collate these requests, prioritising based on severity, impact and popularity and allocate resources based on that process. Reported bugs are always investigated and actioned based on priority, high impact issues are always actioned ASAP. If you an issue that you consider high impact please contact our Customers Service team as a matter of urgency.

Replied November 2018

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### Good, relaibe and stable

- Overall rating: 5/5
- Reviewer: Stephen O.
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Good and easy for the tech's to use. Operates very reliably.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is stable and they are not changing it for the sake of changing.

#### Cons

New PO billing is a waste of time for us and we should be able to opt out but it makes us go through this process that we don't need.

#### Reasons for switching to AroFlo

Stable and easy to navigate operation. local support if needed.

#### Vendor response

Thank you for taking the time to review our product Stephen. We appreciate your kind feedback.

Replied November 2020

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### Aroflo easy to use

- Overall rating: 4/5
- Reviewer: Sally M.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Working alongside Aroflo to customise it for our business. The support is great! Makes scheduling and tracking of jobs easy.

#### Cons

We currently don't use all the features Aroflo offers.

#### Vendor response

Thank you for your valuable feedback, Sally. We appreciate you taking the time to review our software and posting about your experience with our Customer Support team. Kind regards, Team AroFlo

Replied August 2023

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### Very Customisable Job Management Software

- Overall rating: 5/5
- Reviewer: Hayley W.
- Industry: Electrical/ Electronic Manufacturing
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Instant update of jobs at our finger tips is vital in our business and is achieved through Aroflo.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Online chat support is great with limited to no wait time. Software is customisable to suit all different work types for our business. Practicality is great with automatic import of supplier invoices and work orders.

#### Cons

Emails get bounced/blocked with the notification address and there is no alert sent to us in a timely manner and occasional never. Aroflo can run slow at times, separate to our internet speed. Some report filter functions are not flexible enough.

#### Vendor response

Thank you for taking the time to review AroFlo.

Replied November 2018

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AroFlo Reviews, Pros and Cons - 2026 Software Advice