---
title: "AroFlo Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of AroFlo. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if AroFlo is a good fit for you!"
source_url: "https://www.softwareadvice.com/construction/aroflo-profile/reviews/"
page_type: "reviews"
language: "en"
---

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AroFlo Reviews

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Reviews

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# AroFlo User Reviews

## Reviews summary

- Overall rating: 4.3/5
- Total reviews: 118

### Secondary ratings

- Ease of use: 4.1/5
- Customer support: 4.4/5
- Value for money: 4.1/5
- Functionality: 4.2/5

### Rating distribution

- 5 stars: 66 reviews (56%)
- 4 stars: 39 reviews (33%)
- 3 stars: 4 reviews (3%)
- 2 stars: 4 reviews (3%)
- 1 star: 5 reviews (4%)

### Most mentioned pros

- Before the problems, it helped with all facets of admin for my business
- We found that Aroflo was the perfect solution for our needs after researching and testing various job management systems. Although transitioning to a new system was initially daunting, the Aroflo team provided exceptional support throughout the process.
- The schedule and the ability to status jobs to suit our business is one of the best features and we can store video of works.

### Most mentioned cons

- The part where the calendar deletes information that I do not have anywhere is a complete nightmare
- The thing that I least liked was the calendaring system.
- Do not love labour in quoting - no ability to set labour up as a line item.

## AroFlo customer reviews

Showing reviews 1-25 of 118 (page 1).

### Reviewing aroflo

- Overall rating: 4/5
- Reviewer: Bhawna D.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with AroFlo was positive. It is a comprehensive field service management platform that helps streamline daily operations, although the learning curve can be a little challenging for new users.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

AroFlo provides useful tools for scheduling, job management, timesheets, invoicing, and field service operations. It helps keep jobs organized and gives teams good visibility into work and customer information.

#### Cons

The platform can take some time to learn because of the number of features available. The interface could also be more intuitive, and some workflows may require extra steps.

---

### A great product which is improving all the time

- Overall rating: 4/5
- Reviewer: Michael W.
- Verified reviewer: Yes
- Industry: Security and Investigations
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AroFlo is helping us to get real time control of our stock. It gives up to date information to our techs when they are on site. It has great tools for tracking our current quotes and jobs and for seeing what we need to attend to. The fact it is continuing to be developed and our ability to request specific changes give us confidence that it will grow with our business. We are still finding more untapped potential we can leverage all the time.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Moving to AroFlo has transformed our business and positioned us for growth. The ability to create quotes drawing real time cost information from the inventory and then using that information through the ordering process and on into recording materials used is brilliant. Being able to record all communication with our client about particular jobs against those jobs is also great. Nearly three years in, we are still finding new ways to leverage AroFlo's features to propel our business forward/

#### Cons

Like any platform, there is still lots of room for growth. Configuring reports to get all the information needed can be challenging but it is always easy to get assistance from the AroFlo team. Having said that, there is still significant investment going into AroFlo and constant improvement being made to the platform.

#### Reasons for choosing AroFlo

We know other businesses using this software and some warned us not to go with them because the platform was very complex and cumbersome. AroFlo ticked all the boxes and was priced competitively.

#### Reasons for switching to AroFlo

This was a very limited product and we had to have many systems outside of Workflowmax itself (spreadsheets, word documents, email, google calendar) to manage our work. Now we can do almost all of that in AroFlo itself.

#### Vendor response

Hi Michael, Many thanks for your honest and thorough review of AroFlo. We're thrilled to hear the benefits our software offers your business and we wish you all the success, as you continue to grow. Kind regards, Team AroFlo

Replied August 2023

---

### Excellent choice for service management

- Overall rating: 5/5
- Reviewer: Daniel D.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2019
- Review source details: This review was submitted organically. No incentive was offered

AroFlo is our core system and manages everything from our asset tracking, job scheduling, location and client information to client communication, invoicing, quotes and document storage.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Cloud based, easy to use platform for desktop PCs and mobile app. Development team actively improves the software with regular updates. Safe and secure storage of data. Customer support is readily available. Designed with a flexible import/export functionality which works with other systems - for example we use another application for our route management and are able to export daily run sheet information from AroFlo to csv and import it to the other software without much trouble. The flexible design of this system makes it easy with customisation for a variety of industries. For our purposes AroFlo ticks all the boxes we need without even using half of the features. The mobile app is easy enough for our technicians to use allowing them to record job details, asset information and attach photos in the field.

#### Cons

There are some convenience changes that would be good for the way we use AroFlo. Such as changing a location and all assets to a new client. We currently have to manually move each asset and the location to a new client whenever this happens, it would be great if there was a faster and easier way to transfer all of these details.

#### Reasons for choosing AroFlo

I personally looked at dozens of alternatives and trialled 6 or 7 other programs. Every other one I looked at had at best 70% of the features needed for my business. AroFlo was the only software out there that ticked all the boxes and then some.

#### Reasons for switching to AroFlo

We previously used multiple separate software to accomplish daily tasks. AroFlo either has built in or integration which allowed us to merge all day to operations into 1 system. We also wanted to go from server based systems to a cloud based system.

---

### Mostly happy!

- Overall rating: 3/5
- Reviewer: Gavin J.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I like the software, and it benefits the business. The cost is annoying, and it will force me to change platforms.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 2/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Great software, very flexible and lots of features. You can do a lot with it, and it has some well-thought-out components.

#### Cons

The cost is way too expensive, and as the number of users increases, there are no cost breaks. I run a small business, and I have to limit how many people use the software to keep costs down. This is not practical. I'm stuck now.

#### Reasons for switching to AroFlo

Limit features for job management and inventory

---

### Aroflo Field Service Software

- Overall rating: 4/5
- Reviewer: Peter S.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, Aroflo is easy to use and does most things we need. There are a couple of pain points. If these were addressed Aroflo would score 5 out 5 stars instead of 4. The development team appear to be resistant to suggestions not high on their importance list.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Aroflo has many features including quoting, work orders, mobile field application and integrates seamlessly with MYOB and Zero. Compared to similar products, pricing is very reasonable.

#### Cons

Resistance to act on feature enhancement requests.

#### Reasons for choosing AroFlo

Price, features and referral.

#### Reasons for switching to AroFlo

Wasn't working for us, mainly the field interface.

#### Vendor response

Hi Peter, Many thanks for taking the time to review AroFlo. Your feedback is most appreciated. We're sorry that you feel this way with regards to your product requests. Our development team are working continuously to improve our customers experience and require the need to prioritise requests (based on our overall customer demand). Kind regards, Team AroFlo

Replied September 2023

---

### Quoting Template & Exporting Issues

- Overall rating: 3/5
- Reviewer: Hamish L.
- Verified reviewer: Yes
- Industry: Electrical/ Electronic Manufacturing
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Great management tool however, as we expand and grow a single point of contact and rectification for issues described above would be benefitable and ensure we stay with software moving foreword

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

Large range of capability's while remaining relatively simple to use. the calendar feature is great for stall management.

#### Cons

Unable to export quotes as a word document. (this is a huge factor for our business) RTF Files sizes are to small for our tender submissions (10MB). Custom Templates are complicated/ un-useful.

#### Reasons for choosing AroFlo

Assumed better functionality for the business

---

### Best job flow software out

- Overall rating: 5/5
- Reviewer: Steve A.
- Verified reviewer: Yes
- Industry: Utilities
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Its taken me from blubbering with another job flow software, to now knowing exactly where everything and everyone is.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The profit monitoring side of aroflo is second to none

#### Cons

Its complex, but not over the top. Once you understand how it flows its really well set out

#### Reasons for choosing AroFlo

The customer service got me over the line. From the get go, the aroflo team was happy to help. Onboarding (although it was paid for) was great, the took nearly everything needed into consideration, and the minor changes we need are fixed on the fly with phone support/screen share technology

#### Reasons for switching to AroFlo

It is great for a beginner/starting product. But the price rises and the lack of realtime support hurts. It was simple and easy to use but we out grew the platform.

#### Vendor response

Hi Steve, Many thanks for your positive review. We are thrilled to hear your experience and appreciate you taking the time to leave your feedback. Kind regards, Team AroFlo

Replied September 2024

---

### Aroflo keeps your business flowing

- Overall rating: 5/5
- Reviewer: Jane M.
- Verified reviewer: Yes
- Industry: Electrical/ Electronic Manufacturing
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Excellent, I would not do without it

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Importing invoices, email and work order are such a time saver, its so easy to have all the information in one place.

#### Cons

There have been a lot of changes implemented over the years and I don't feel that I have been able to implement all of them, advanced training would be great.

#### Reasons for choosing AroFlo

I liked that Aroflo was locally based and designed for electricians and not trade generalised.

#### Reasons for switching to AroFlo

Web based software was important

#### Vendor response

Hi Jane, Many thanks for taking the time to leave your valuable review. We appreciate your thoughts and constructive feedback. Kind regards, Team AroFlo

Replied June 2023

---

### A great help to our business!

- Overall rating: 5/5
- Reviewer: Ashley S.
- Verified reviewer: Yes
- Industry: Electrical/ Electronic Manufacturing
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, great help for the business and features are working effectively with all our needs.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

We had been using Aroflo for 3 years now and had been helpful in everything, it's easy and user friendly, really keeps us in track with all the jobs, scheduling, invoicing etc.

#### Cons

So far, everything's good. Customer support as well has always been quick to help which is great!

#### Reasons for choosing AroFlo

all the features were useful and effective with what we need.

#### Vendor response

Many thanks for your valuable feedback Ashley. We appreciate you taking the time to review our software. Kind regards, Team AroFlo

Replied June 2023

---

### Great product and great support!

- Overall rating: 5/5
- Reviewer: Felicity M.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The setup support was phenomenal, as has been the on-going support from the team. I love that I can ring or chat live with someone and they can jump into the quote/task/project I am working on and tell me exactly why what I am trying to do isn't working! Everyone I have spoken to on the team has been extremely knowledgeable.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Back-costing projects. Setting up assemblies, inventory materials with labour and description templates make quoting so much faster. Love the flexibility of what the client can see in a quote or invoice.

#### Cons

Invoices from nearly all our suppliers need to be manually entered against POs. Would be great to be able to email clients directly from a Project. If typing an email it would be useful to be able to leave the email open whilst still navigating around AroFlo in the background (eg to upload an attachment, or view data, view a photo).

#### Reasons for switching to AroFlo

We needed more project functionality including back-costing. We also needed more powerful reporting, and better quoting ability.

#### Vendor response

Hi Felicity, Thank you for your kind words related to our Customer Support team. This is wonderful feedback and we're glad we can be of service. Many thanks for your additional honest and constructive feedback. Kind regards, Team AroFlo

Replied June 2023

---

### Best work order management system

- Overall rating: 5/5
- Reviewer: Niels D.
- Verified reviewer: Yes
- Industry: Facilities Services
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AroFlo customer support is very responsive and will work hard to resolve any issues you face with the system.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I really like the email import to create tasks in AroFlo, it makes raising work orders on the system super simple and quick. Saves us a lot of time and allows us to focus on the scheduling and completion of the task.

#### Cons

The email import fields and data capture could be updated a bit better, something similar to DocParser. Perhaps some integration with AI to allow for tasks to even be titled automatically.

#### Vendor response

Hi Neil, Many thanks for your honest feedback. You'll be pleased to know we’re already thinking about what the future looks like and how AI can find a place within the software that adds value and efficiency to your everyday operations. Watch this space.... Kind regards, Team AroFlo

Replied March 2024

---

### Allison Chadwick

- Overall rating: 4/5
- Reviewer: Allison C.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

As a business we were hoping to minimise our paper use, and Aroflo has helped us considerably with that, our end of year paperwork filing is down to one filing cabinet drawer, which is fantastic. We can see very easily where our technicians are up to in their jobs each day

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The ease of use for all aspects of Aroflo, very user friendly

#### Cons

The biggest issue is the calculation of the tax in Aroflo, therefore causes issues with rounding and when integrating with MYOB who use a different calculation can cause issues.also inventory is an issue as it takes an inventory item when we create materials in a job, not when we are booking out the job, so hard to keep figures correct

#### Vendor response

Hi Allison, Many thanks for your feedback and taking the time to leave your constructive comments. We appreciate your time. Kind regards, Team AroFlo

Replied July 2023

---

### Excellent growth and comprehensive

- Overall rating: 4/5
- Reviewer: Daniel W.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall our experience with aeroflow has been excellent the potential for growth and expansion is endless

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The job management scheduling and field portions of the program are excellent getting information in and out of the office in the field is very smooth

#### Cons

Because of the flexibility can sometimes be confusing of where to setup items such prebuilds standard rates templates sor items

#### Reasons for choosing AroFlo

The potential for growth the ability to be able to add Fields and expansion thing I would keep multiple contacts for multiple clients under multiple locations

#### Reasons for switching to AroFlo

Fergus was very clunky an integration with other products was not as seamless

#### Vendor response

Hi Daniel, Thank you for valuable feedback. We're thrilled to hear your business enjoys our software and utilises both the Office and Field interface. All the best with your future growth. Kind regards, Team AroFlo

Replied June 2023

---

### Keep your work organized

- Overall rating: 4/5
- Reviewer: Peter J.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall it has been positive. There is a lot of ability to customize things to suit processes and there is a growing community of users on forums which adds to the support and training offered. The online courses are good.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Provides a platform to manage every aspect of jobs from simple through to complex projects in a single system.

#### Cons

Does not handle foreign currency, No reporting engine with access to the full database - limited to the reporting options and customizing from there. Do not love labour in quoting - no ability to set labour up as a line item. No ability to make a multi-project gantt chart. Some inconsistencies exist in the Ux which are a trap for the uninitiated.

---

### Efficient and easy to use

- Overall rating: 5/5
- Reviewer: Jack F.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Aroflo helps us to minimize our downtime and run more efficiently

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Easy to use and constantly being updated with new features

#### Cons

Reports are not as easy to use/develop as other products that I've used I seem to end up with a lot of windows all running Aroflo

#### Reasons for switching to AroFlo

They didn't stay up to date with changes

#### Vendor response

Hi Jack, Many thanks for your valuable feedback. We take great pride in keeping our system up-to-date and we're glad to hear you're enjoying our latest updates and enhancements. All the best. Kind regards, Team AroFlo

Replied June 2023

---

### Easy to use and quick to learn

- Overall rating: 4/5
- Reviewer: Stevie O.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

In my time using AroFlo it has greatly improved over the years. On the field and in the office.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

How easy it is to use. Easy to search, navigate and upload documents to share with everyone in the company

#### Cons

It could do with extra features that would make life easier.

#### Vendor response

Hi Stevie, Many thanks for taking the time to leave your feedback and experience with AroFlo. Kind regards, Team AroFlo

Replied March 2024

---

### MYerlyn Garcia

- Overall rating: 5/5
- Reviewer: Mayerlyn G.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Best system to manage jobs from start to finish

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Everything is in one system, easy to monitor jobs from start to finish

#### Cons

Auto save for task or quote description. coma for any Value when copy and paste so info disappears after save

#### Vendor response

Hi Mayerlyn, Many thanks for your valuable feedback. We appreciate you taking the time to leave your review of our software. Kind regards, Team AroFlo

Replied June 2023

---

### Kirstie AroFlo Review

- Overall rating: 4/5
- Reviewer: Kirstie T.
- Verified reviewer: Yes
- Industry: Mechanical or Industrial Engineering
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

- easy to complete job from initial intake to invoicing and billing

#### Cons

- hard to format layouts and custom forms

#### Vendor response

Hi Kristie, Thanks for your feedback. Forms can certainly be more time-consuming to set up than other elements in AroFlo. But, it's one of those short term pain, long term gain type things. Please feel free to reach out to our Support Team for additional assistance. Kind regards, Team AroFlo

Replied March 2024

---

### Tates review

- Overall rating: 5/5
- Reviewer: Tate L.
- Industry: Facilities Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: October 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall I am very happy with AroFlo, I am very picky about how everything is going to work which is this far working out well. However I do very much get the feeling that you only get out of AroFlo what you put in and in speaking to several people (non referral from you guys) I now know they are not seem aware they are not using the system optimally. Austlift for example we work with and spoke to, they have setup the system with only one business unit despite having outlets in most major Australian cities. The reason I know this is when we spoke to them, they complained that they couldn't tell which state the stock was in when looking in the system. Maybe calling clients once they are setup to ask them about issues would be advantageous to you guys so you can make sure there people are getting the most out of the system and therefore be happier with it.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The ability to customise the way most things operate, to adjust what AroFlo does around the business rather than the other way around. The layout is easy to understand and use. Customer support is great, being able to call and get an answer is the best feature, just getting an answer quick makes life so much easier. I also use the live chat quiet a bit for less complicated questions.

#### Cons

There is some areas of AroFlo that could be more automated or have the options to be. For example you already have an arrived on site checklist item most the time there should be an option for this to automatically change job status to 'in progress' as techs often seem to forget. Also the custom form being a bit smarter would be great, the ability to have the answer to questions alter the other questions asked later on or even change the default print layout. Doing something about jobs with multiple order numbers would be great, we can be doing 7 services at the moment and each have a different order number, so we have to create 7 jobs. If there was a way AroFlo could manage this situation better it would save us a lot of time. Wether there was a easy way to clone task info or have multiple orders and invoices from one task.

#### Vendor response

Thank you for taking the time to review our product we will pass on your feedback on to development

Replied October 2018

---

### Aroflo

- Overall rating: 5/5
- Reviewer: Daniel C.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2023
- Review source details: This review was submitted organically. No incentive was offered

Great

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Practical calendar and invoicing system combined.

#### Cons

It can be hard to get used to there is alot to it. But some things you think it would have and be easy aren't there.

#### Vendor response

Hi Daniel, Many thanks for your review. We appreciate your honest feedback. Kind regards, Team AroFlo

Replied October 2023

---

### We love Aroflo

- Overall rating: 5/5
- Reviewer: Logan J.
- Verified reviewer: Yes
- Industry: Mechanical or Industrial Engineering
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Ease of use, looks great. Customer service is responsive and helpful.

#### Cons

More task customization options would be great.

#### Vendor response

Hi Logan, Many thanks for your feedback; we thoroughly appreciate it. Kind regards, Team AroFlo

Replied July 2024

---

### Electrical Embassy and Aroflo

- Overall rating: 4/5
- Reviewer: Troy R.
- Verified reviewer: Yes
- Industry: Electrical/ Electronic Manufacturing
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The software offered a great value for money solution

#### Cons

Inventory management is a weakness of this solution in our opnion

#### Reasons for choosing AroFlo

Better set of solutions for our needs.

#### Vendor response

Hi Troy, thank you for taking the time to review AroFlo and for your feedback.

Replied November 2020

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### Does the job

- Overall rating: 4/5
- Reviewer: Zoe W.
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Easy to collaborate and upload project information to share with other staff. Easy to track who has made changes to documents/email records.

#### Cons

Email integration is shaky and doesn't always send/receive. Recommended/requested improvements or reported errors are not often attended to.

#### Vendor response

Thank you for taking the time to review our product. We recently put significant resources into improving our email system within AroFlo and believe it's much more robust. If you experience any new problems it would be most appreciated if you could report these issues via the AroFlo help menu, https://help.aroflo.com/display/office/Submit+a+Support+Request AroFlo receive a significant number of requested improvements on a daily basis. Our management team process and collate these requests, prioritising based on severity, impact and popularity and allocate resources based on that process. Reported bugs are always investigated and actioned based on priority, high impact issues are always actioned ASAP. If you an issue that you consider high impact please contact our Customers Service team as a matter of urgency.

Replied November 2018

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### Good, relaibe and stable

- Overall rating: 5/5
- Reviewer: Stephen O.
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Good and easy for the tech's to use. Operates very reliably.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is stable and they are not changing it for the sake of changing.

#### Cons

New PO billing is a waste of time for us and we should be able to opt out but it makes us go through this process that we don't need.

#### Reasons for switching to AroFlo

Stable and easy to navigate operation. local support if needed.

#### Vendor response

Thank you for taking the time to review our product Stephen. We appreciate your kind feedback.

Replied November 2020

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### Aroflo easy to use

- Overall rating: 4/5
- Reviewer: Sally M.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Working alongside Aroflo to customise it for our business. The support is great! Makes scheduling and tracking of jobs easy.

#### Cons

We currently don't use all the features Aroflo offers.

#### Vendor response

Thank you for your valuable feedback, Sally. We appreciate you taking the time to review our software and posting about your experience with our Customer Support team. Kind regards, Team AroFlo

Replied August 2023

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AroFlo Reviews, Pros and Cons - 2026 Software Advice