From vague emails and phone calls (if you can get them on the phone)... to disconnected clients, and outrageous bills.

The features seem easy to use. Not that there isn't any confusuion just not as much as some.

Cost has been a struggle and will be an ongoing one. The cost to our suppliers is very high as this is a requirement to work with our company, the cost is significantly higher than other platforms.

This is a terrible business platform that extorts vendors.

Easier to use than that of it's competitors like ISNetworld. Customer service is knowledgeable and works to actively help solve any problems that may occur.

It was a nightmare to go through the manual audit due to the auditor's ignorance regarding company governance, unreasonable requests, admin errors and a poor clients support.

Who want to pay a middle man to pass on costs to the contractor. Total scam and totally unecessary.

Every dime of these expenses were past on to the management company, and ultimately the original client. And Avetta still makes a bucket of money selling your company information to others.

I work with the team daily to make sure our suppliers are getting compliant. I also work wit h the team to make Avetta better for everyone.

Overall, we had an unpleasant implementation and dealing with the after affects. We have a good team of people that we work with now that have made the process better.

Response time is severely lacking. Willingness to work with the client is non-existent.

The platform is fairly simple to use. That is literally the only good thing to say.

The cost is always a tough subject for contractors and clients.

We also provide our safety department the information they are looking for on our suppliers.

This is a poorly run business with absolutely no regard for their clients because they have full power over the work you are trying to receive.

The only benefit we get is complying with client requirements. You can turn-off auto-pay.

Overly Expensive for what we get from it. Tedious process doing manual audits, rejection after rejection, pointless documents needed for absolutley everything.

Frankly its too expensive even when they don't find you compliant you still have to pay when you are non-compliant.

The team is always willing to listen if there are ways that the product can be improved. They have always been fair and honest in answering questions/concerns and suggestions.

I actively try to convince clients to use other systems.

There is no insurance company on planet earth willing to underwrite such a policy. I spent over 8 months trying to find one and in the end couldn't comply with the idiotic request.

The service PICS provides is value added but there are some features of their software that could be more easily accessible.

THE most infuriating organization that I have ever been forced to deal with. A significant factor in my decision to fire the client who forced me to enroll with Avetta.

The price is extremely expensive with no return. Their compliance team lacks common sense and denies documents for one missing word when it is clear what the document represents.

Once everything is uploaded it is easy to see if there is anything that needs to be actioned.

Unable to get any kind of response from Avetta as to how the charges are applied, who instigated the invoice and what the charges are for.

As a contractor uploading my data for all my clients:  It is very user friendly and easily manageable to connect to new clients and complete required information to be approved.

The platform is horrible and not easy to use. We only registered because our customer requires us to.

My overall experience with Avetta has been painful to say the least.

Please use either ISNetWorld or ComplyWorks as they are fair to both the Customer and the Vendor.

Easy to use, questions prompt you to complete actions or requirements with in the system.

THE WORST COMPANY OUT THERE. Wish they never existed.

Exceptionally poor and frustration experience. Lack of customer support, nil response to valid questions over invoicing.

Not everyone learns at the same rate and everyone hates change.

The applications are user friendly and the closing per month  is quick and efficient. If you encounter any difficulties the support is outstanding.

Looking forward to discovering more efficiencies we were unaware of previously.

We also use the software for AR, AP, inventory, and check reconciliation. Overall VMS is a good product, and has great customer service.

It is a fully integrated product from purchase orders to dispatch to all things financial. We don't have to go outside the VMS product for supporting software such as an accounting product.

It is great to visit with them every year and to know there is a friend on the other end of the support line when we need it.

Ability to transfer Estimate to Job Cost and Service. The ease of searching  is great.

All software has issues and the client portal allows us to log issues and check the progress. The staff is courteous, helpful, and knowledgeable.

Top marks for customer support. Having an integrated solution for all our business is very efficient.

My biggest issue though is how difficult it can be to get some new set up by programming. Anything custom is expensive and takes forever.

Having such a great customer service team when dealing with software changes and updates, even when trying to navigate areas in the program your company has yet utilized they have never let us down.

No or very little training on the software. No idea how to use most of it.

We always come back from the conference with new information and ideas for improving our workflow. Above everything else, we value the Vertical Market Support staff.

The support was, and continues to be great, and I have the highest degree of confidence when I do have to call that issues are taken care of quickly. These guys really deserve an award.

Vast number of reports, very diverse in what you can pull. Ability to save to queue to have a history of all transactions.

The support from VMS is great, they are always very helpful and responsive. The product is easy to use and navigate, and we are very happy.

It has great functionality, and it's user friendly.

I know we will see better tracking between warehouses once everyone gets it under control.

It is a very powerful accounting software. If used properly it can do a lot of amazing things.

The ease of usability, easy to find what i am looking for and track my work flow. The ability to change the sites that we take care of.

US Dollar

Avetta Connect is a web-based platform designed to help organizations access and manage a network of suppliers. It offers tools for compliance tracking, performance monitoring, workforce management, built-in reporting, supply chain analytics, and more. Avetta Connect offers supplier pre-qualification and allows organizations to customize compliance criteria based on unique business requirements. 

The platform includes a supplier search tool to search by specialty and location. For more specific searches within the Avetta network, users can access client reviews and existing supplier qualifications. Other features within the Avetta Connect platform include secure document storage, e-signatures, audit trails, color-coded compliance statuses, and more. 

Pricing information is provided on request by Avetta. Support is available via an online help center, text, and other online resources. 


LongDescription

Safety Management

Subcontractor Management

Operational Risk Management

ISO Compliance

Risk Assessment

Environmental Compliance

Risk Management

Process/Workflow Automation

Self Service Portal

Risk Reporting

Risk Scoring

Compliance Management

Performance Metrics

Qualification Tracking

Dashboard

Audit Management

Contractor Database

Compliance Tracking

Reporting/Analytics

Supplier Management

Incident Management

Document Management

OSHA Compliance

Warehouse Management

Inventory Management

Project Tracking

Cost Estimating

Subcontractor Monitoring

Vendor Master Data Management

Performance Monitoring

Incident Reporting

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51-200

201-500

501-1000

1000+

Avetta

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Ventus is a service and construction ERP solution that incorporates CRM, takeoff estimating, job costing, project management, service management, service dispatch, product distribution, inventory control, payroll and accounting in one solution. It is suitable for HVAC/mechanical contractors, plumbers, electricians, petroleum contractors, roofers and specialty contractors.


Features include CRM, equipment control, purchase order, certified payroll, AIA billing, T&M billing, service dispatch, PM scheduling, barcoding, field service, document management, electronic time cards, customer portal, management dashboard, customer equipment tracking, financial statements and reporting.


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