BuilderTREND vs ServiceM8

BuilderTREND has 1532 reviews and a rating of 4.5 / 5 vs ServiceM8 which has 287 reviews and a rating of 4.67 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.50 / 5 (1,532)

4.67 / 5 (287)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

March 3, 2021

June 13, 2021

Pros/Cons

  • Pros

  • It is better than most I have worked with. It is very easy to understand without having to use codes to get into sections.

  • Price point is good and customer service was outstanding. The 60 day trial was a HUGE plus. Most other companies offer 10 day trials.

  • Cons

  • It is a little cumbersome to learn from scratch, but every minute spent in learning can save hours later.

  • Too many features and not simple to use. Great for long projects but not good for projects that take 2 weeks or less.

  • Pros

  • It works! It is simple and easy to use. The support is super stellar!!

  • Fantastic price for so many features. Simple to pick up easy to use. Excellent support staff and customer service.

  • Cons

  • I like it all really but if I had to pick one thing I don't like when it takes a customers email address from an inbox message and uses it as the customer name if it can't recognise it .

  • Reporting is a little light on but improvements are coming soon.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

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2020

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Pricing Guide

2020 Construction Software Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos