Highly recommend Building Connected for its intuitive ease of use  and the simple integration into a construction company's arsenal of estimating software.

Top notch product with excellent customer support that improves our ability to win work.

This software had loads of great features and integrated project management tools.

We started using BC in 2018 and more than doubled our revenue the following year. Add BC was a large contributor to that success.

My overall experience is solid with BuildingConnected. This is one software that I wish every GC used to send bid invites because I know exactly where everything is and it is easy to navigate.

There is not very much that is a negative about this program. If anything I think the number of irrelevant emails some disciplines will receive.

You can choose to dial in your uploads with the integration team or start from scratch. Training was in person and super easy and fast.

One drawback is that bid invites often go to individuals SPAM folders.

We have definitely increased the number of quality bids with Building Connected. The program is easy to use and offers a large amounts of options to have it do what you need it to do.

For Sealed Bids, there is default language that is added that is confusing to the bidders.

A great investment for keeping subcontractors on hand.

How easy it is to communicate with a dedicated amount of sub contractors. The communication and ease is unmatched.

Document control and ease of use. The document management has paid for the cost of the software by documenting who has accessed documents and when they were accessed.

The interface is very user friendly overall. The network of contractors is very helpful.

Excellent Platform to use for reaching out to Subcontractors.

Building Connected  works great as a plan room for us and its easy to invite subs to bid a project and give them access to all documents.

For example, the drop down list that explains what work we do did not provide an option that was close to what we do which is landscape and irrigation.

It manages and gives a report of subtrades expression of interest to bid and submission is a great tool. Our internal team is able to view the progress/ status of the project, which makes life easier.

Easy to use bidding software that integrates with Procore.

Our annual subscription fee to you is well worth the money.

CSI division needs work, very limited, Bid form is confused to subs, bid tabulation lacks analysis.

We wanted a bid invitation solution that our subcontractors liked, were familiar with, and we wanted a long term partner. So far the relationship with BC has been great.

The software is user friendly. The navigation to get from task to another is with ease.

Overall, Building Connected has been a great time saver for managing subcontractor bid opportunities and has allowed for the entire to team to have the most up to date information at all times.

Customer service support is a phone call away at all times and they show great concern for your time constraints.

Easy to sign folks up and get them started quickly. Customer service is also very helpful.

The only thing I dislike about Building Connected is the inability to delete bid packages on your own. Right now you have to reach out to support for them to delete it.

It failed to do so & it completely altered our inventory, leaving our staff unable to invoice for over a week.

Clean design, simple setup. This was our first step in taking the business from paper to a software with mobile capabilities.

Customer Service is terrible. Every time we have an issue, they say they will take care of it and then something else goes wrong.

It is very user friendly and the customer support has been very good.

Horrible customer service, demanded our money back!!!  Beware!!!  Horrible.

They all seem to genuinely care about the customer, and you're left with the impression that they take great pride in helping their customers succeed.

It integrates very nicely with my Quickbooks - I also like that it keeps everything streamlined to make my job easier.

Equality Builders, easy to use, keep track of all assigned work.

The mobile app is great for our guys in the field to use. Straight forward pretty simple.

It has a very fluid customization feature. Working in HTML is really nice and the support to help you get through it is phenomenal.

There are VERY limited reports, unable to scale a business with this software.

Perfect fit that has the option to integrate with Quickbooks, but works as a standalone if you want to separate it from your accounting system.

The customer service is fantastic. There is not usually a wait time to get a person on the line to assist in any way.

So many willing reps to help answer the questions i have. And the software is extremely user friendly.

These guys really do want to make a great product. They have a ton of different individual users, and keep striving to add functionality to make the software more user friendly and better.

I have been using this application for 2 years. It is quick and easy to use.

MHelpdesk makes very eye-pleasing invoices and billing statements, and they are easy to manipulate and add/change information on.

Quickbooks integration came along too late for us to play with or even consider. The support team is pretty responsive and helpful when available.

Love this product and it is great value for money. Looked at other products out their but they don't do what this one can do for the same money.

I would recommend this for any IT company looking for a great program at a wonderful price to help grow and move into the future.

Best thing about MHelpDesk is that its all online and they have very supportive customer service reps.

I think it's a great knowledgerbase and Accounts receivable tool.

The demo and set up was great. They did the hard part with our onboarding.

We've been able to negotiate lower prices as a long time customer, but if we had to pay today's rates based on what we know now, we would look for something else.

The weaknesses we struggled through for the first 2 years really left it on the back burner as far as fully implementing and incorporating it further into our customer contact operations.

I have not used anything slower since dial up internet. No one at the company can give us a straight answer as to when fixed will be implemented and everyone gives the run around to save themselves.

US Dollar

BuildingConnected provides the largest crowd-sourced network in commercial construction, empowering builders to save time and increase accuracy with efficient bids. Help general contractors and owners find the right subcontractors for every project, send custom bid invites, and identify the best match for the job. 

With Bid Board Pro, subcontractors are empowered to win more work with trackable bid invites that keep them ahead of due dates, managing workloads across the entire office from one central hub.

LongDescription

Subcontractor Management

Operational Risk Management

Document Storage

Proposal Generation

Activity Tracking

Contract/License Management

Risk Assessment

Project Management

Projections

Compliance Management

Performance Metrics

Bid Management

Vendor Management

Proposal Management

For AEC Industry

Forms Management

Project Tracking

File Sharing

Alerts/Notifications

Data Visualization

Estimating

Contractor Management

Dashboard

Audit Management

Reporting/Analytics

Monitoring

Supplier Management

Customizable Forms

Cost Database

Quotes/Estimates

Third-Party Integrations

Document Management

Cost Estimating

Subcontractor Monitoring

Mac OS

Web browser (OS agnostic)

Windows 8

Contact BuildingConnected for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

11-50

51-200

201-500

501-1000

1000+

Live Online

Webinars

Documentation

mHelpDesk is a field service solution that helps customers automate everything from first customer contact to getting paid. This includes customer management, quoting, dispatching, invoicing, billing and reporting.


mHelpDesk has multiple features to support a field service-oriented business, including integration with both QuickBooks Online and QuickBooks Desktop for accounting. It also offers an offline mode, which allows technicians to continue using the mobile app in areas without internet or cell reception.


Since it’s entirely cloud-based, mHelpDesk is accessible on any mobile device with internet access. This allows field techs to access all the necessary information about a job right from their mobile device. mHelpDesk also provides visibility into staff schedules, helping to dispatch and alert field employees.


Estimates and invoices are customizable, allowing organizations to create templates that make sense for their business and customers. The system also integrates with any unique company website, providing functional widgets, forms and login boxes.



Labor Rates

Cataloging/Categorization

Employee Management

Automatic Time Capture

Work Order Creation

Electronic Payments

Payment Processing

Real-time Scheduling

Mobile Alerts

Time Tracking

Customizable Reports

Access Controls/Permissions

Equipment Management

IT Asset Management

Dispatch Management

Online Time Tracking

Templates

Digital Signature

Job Costing

Workflow Configuration

Retail Inventory Management

Financial Management

SSL Security

Residential Inspections

Electronic Signature

Group Scheduling

Credit Card Processing

Manufacturing Inventory Management

Invoice Management

Approval Process Control

Key & Lock Management

Customer Accounts

Customer Database

Recurring Appointments

Commercial Inspections

Repair Tickets

Job Management

Calendar Management

Report Summary

Customizable Fields

Activity Management

Geographic Maps

Automated Quoting

Warehouse Management

Scheduling

Data Import/Export

Mobile Signature Capture

Inventory Optimization

Multi-Location

Self Service Portal

QuickBooks Integration

Landscape Design

Audit Trail

Technician Management

Repair Estimates

File Storage

Mobile Access

Cost Tracking

Fixed Asset Management

Service Reporting

Real Time Data

Fleet Management

Groundskeeping Management

Routing

Historical Reporting

Service Catalog

Inventory Auditing

Maintenance Management

Configuration Management

Credit Card Management

Client Portal

Preventive Maintenance

Pricing Management

Commercial/Industrial

Email Reminders

Service History

Add & Edit Photos

Email Management

Ticket Management

For Schools

Residential Properties

Asset Tracking

Activity Dashboard

Inspection Management

Online Booking

Equipment Maintenance

Employee Database

Reminders

Time & Expense Tracking

Automated Scheduling

14 Day Free Trial. Affordable month-to-month pricing. No contracts. Unlimited user plans available. 

BuildingConnected vs mHelpDesk

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