All Countfire Reviews
1-25 of 192 Reviews
Sort by
Kelly
Verified reviewer
Construction, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Amazing Software - Would definitely recommend!!
Great, efficient, time saver!!
PROSEasy & straightforward to use. Great user interface. Reliable automated counting (if drawings are half decent!)
CONSCopying symbol selection over to new drawings & also reviewing later revisions of drawings does not always work as it should with no real explanation as to why apart from it being something related to the drawing
Reasons for switching to Countfire
Automated counting
Vendor Response
Thanks Kelly - appreciate you leaving this review! Really glad to hear you're getting on with Countfire so well. You're correct, copying symbols doesn't always work. Occasionally the revised drawings have been created slightly differently - there are usually 2 reasons why Countfire will not automatically find matches: 1 - The drawings have been converted to an image, removing the drawing layers - which means the symbols are not selectable 2 - When the original drawing was revised the symbols have been drawn differently or changed (i.e. the make-up of the symbols has different - for example the shape of a light fitting has changed).
Replied June 2023
Richard
Construction, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Countfire
Labour & cost saving, great product
PROSVery efficient, software very easy to use, great support team, would not want to be without it.
CONSHaving correct symbols for design purposes, this is in the pipeline.
Reason for choosing Countfire
Much easy to use and the counting quantities is much more efficient with the download
Reasons for switching to Countfire
Countfire is much more efficient and has additional benefits
David
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Great Tool for Estimating
So easy to take off all elements and easier than trying to mark up manually
CONSNothing to add on this one that I have found at the moment
Vendor Response
Appreciate the review David. It's great to hear you're finding it easy to complete your takeoffs in Countfire. We really welcome feedback from our users so if you do think of any features you'd like to see, you can either use the "Give feedback" option or "Send us a message" using the orange button in the bottom right hand corner of the app.
Replied November 2023
Joe
Telecommunications, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Countfire Review
Take offs and PDF comparison are good providing the pdf is in the right format
CONSExpensive per user, no multi user plans so £200 a user seems high
Vendor Response
Thanks Joe for the review! Thrilled to hear you find take offs and the PDF comparison helpful. We have a tiered pricing structure which offers a sliding discount for additional users. We also offer a 10% discount on yearly subscriptions.
Replied February 2024
Ryan
Electrical/Electronic Manufacturing, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Don’t bother with the others, countfire outshines them all
Countfire has been a breeze from start to finish, the help team have always been on hand to help out and implementing and training on the software was seamless! I love countfire, you will too.
PROSI’m impressed, countfire allowed me to do a take off in 28mins... the other guy in the office actually had the take off and got out his fluro’s and a pad...he had allowed himself 2 days... It’s brilliant, simple and easy to use. The wholesalers love me because the take off is easy to read!
CONSThe cost is high, but the amount of time I saved means it’s worth the large cost!!
Reasons for switching to Countfire
Software was easier to use, cleaner, better output
Andrew
Construction, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
An estimators dream
A company that provides a fully supported free trial of their software has confidence in its product. Safe to say that its not miss-placed confidence.
PROSIntuitive, accurate, superb customer support, simple to use, fully formatted downloadable reports.
CONSHard to say what I like the least.............. That it wasn't available 30 years ago. :-)
Vendor Response
Thanks for your great review Andrew! It's great to hear that you find Countfire intuitive and simple to use. It would have been great to be around 30 years ago so we could have been helping estimators increase their speed and accuracy for longer – if only we had a time machine You're right – we are confident that Countfire will help estimators speed up their takeoff and estimating process. We also want our users to get the most out of the software, so we offer free full online training and live support to all of our users – from free trial through to our legacy customers, as we are consistently releasing new features.
Replied November 2023
Samuel
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
A great time saver
Countfire works very well as quick take off tool when producing estimates, it saves a lot of time when working through large quantities of drawings, you only need to make small adjustments to the search criteria as opposed to going through every drawing and taking off by hand.
CONSThere are some limitations in what you can and cant do, with some updates from the suggested features it would become a far more competent tool for a designer estimator like myself - in particular different shaped coverage indicators and a larger choice of symbols and colour choices would massively improve the usability of countfire.
Vendor Response
Thanks for the review Sam! Great to hear you're saving time using Countfire. You're spot on – when you make a selection on one drawing, Countfire automatically looks for matches across all of the drawings in your discipline. When users make suggestions on features they'd like to see in the software, we track these with feature requests. We have feature requests for different shaped coverage areas, more colour options for your symbols and the ability to add custom symbols – you've already added your vote
Replied November 2023
Wesley
Construction, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Countfire for mechanical users
The take off package is great and saves times and money on printing endless amounts of drawings. And also great service and very helpful.
PROSthe main reason for using this is take off package which is very helpful and saves time at tender stage.
CONSEstimate side seems a bit over complicated for new users.
Vendor Response
Great review Wesley, amazing news that you find Countfire helpful for mechanical users. Really glad to hear Countfire's been useful during the tender stage– saving you time as well as money! Our support team would be more than happy to help you get to grips with our estimating tool. Please do reach out by using the orange button in-app. The estimating tool will allow you to work faster and increase accuracy.
Replied February 2024
Joshua
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
New user of countfire
Being a new user of the program is has been very user friendly and the tutorials were very informative.
CONSone con to mention i noticed straight away is you can min/maximise the task bar on the right to view the drawing full page.
Vendor Response
Thanks for the great review Joshua! Awesome to hear you've found the system user friendly and the tutorials have helped you get to grips with Countfire. Thanks for the feedback on being able to collapse the task bar – we have a feature request for 'Ability to customise the sidebar' and I have added your vote. If you have anymore feedback you can 'Send us a message' or click 'Give feedback' via the orange button in the bottom right hand corner.
Replied March 2024
Aaron
Construction, 201-500 employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Very good service and the system saves a lot of time
the ease of use for take offs is very good
CONSsome other features can be confusing however the countfire team are more than happy to help out
Vendor Response
Thank you Aaron for the review Great that you have saved a lot of time and your finding completing take offs easy! Always more than happy to help, if you're finding any features confusing you can send us a message on the orange button in the bottom right hand corner of the app.
Replied March 2024
Kevin
Construction, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Kevin McCormack, FES
Countfire is easy to use and the customer service team ensure this is always the way. I like how the information is collated and keep things organised.
CONSI dont like how you cannot quickly check quantities without processing the take off then downloading. If there was a quick check function then that would be a lot easier for things like sending my luminaire enquiries before i complete my take offs. I understand the risk with not having the checking function doing this but i would be happy to take the risk. Matching overlaid drawings with the zone function is a tedious task and i got excited when i saw the overlay function appear but this function isnt great so zoning remains my least favourite task.
Vendor Response
Really appreciate the review Kevin. It's great you find Countfire easy to use and our support team are always happy to help I see what you mean, it would be helpful to quickly check quantities in-app. There is a feature request for this, I have added your vote towards it and you will receive progress updates - so it's definitely on our radar! The overlay function allows you to see different drawings on top of each other, which is helpful when you need to see how different services / disciplines interact - for example overlaying a containment drawing onto your power drawing to help you visualise containment routes. To help you create zones across different drawings I'd recommend using our floorplan feature - this allows you to 'stitch' multiple drawings together to view the floor as a whole rather than as individual drawings. I'll reach out directly to arrange a quick training session to run through our overlay, compare and floorplan features.
Replied July 2023
Mark
Construction, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Mechanical take Offs
I have found using Countfire really helpful as it is more accurate than printing and marking drawings and also i believe faster
PROSI have found that even though it is mainly for the electrical trade i have adapted it with the help of the Countfire Team to mechanical use
CONSNothing. It has suited all my needs and assists in my day to day works
Vendor Response
Thanks so much for your kind review Mark. Yes, although it's not specifically designed for the mechanical trade, Countfire is flexible and you can adapt it to your way of working. It's great you've found using Countfire really helpful and more accurate than printing and marking drawings. I agree, it's definitely faster too as you don't have to worry about adding up your measurements or losing your place if you're interrupted - Countfire keeps a track of all that for you. Once you've finished your takeoff you also get a set of marked up drawings and a spreadsheet splitting out your quantities.
Replied July 2023
Luke
Construction, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2023
Countfire Review
It has been a great use so far, saves time greatly and eliminates the needs for printing and doing takeoffs manually
PROSIt saves an incredible amount of time when doing takeoffs and the other features make it much easier to complete many time consuming tasks. Also the countfire team shows you all of the ins and outs so you always know what you are doing.
CONSNo negatives at this time.
Vendor Response
Thanks for the review Luke! Awesome to hear Countfire is saving you an incredible amount of time and making it easier to complete tasks. You're spot on – our support team are on hand to provide training and live support to make sure you're confident using Countfire and getting the most out of the software. No negatives at this time – brilliant! If you do come across anything, we always like to receive feedback from our customers. You can submit feedback using the orange support button in-app. It's great that you're benefitting from not having to print and store your drawings too. All of your projects are stored in your account so they're ready for you to dive back in as and when you need to.
Replied September 2023
Anonymous
11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
What did we do before this software?
We use solely for the count of off drawings for tendering projects, this has saved immense time for even some of the largest projects, we are able to add additional points and measure accurately to check the designs were supplied. We are then able to provide the spreadsheet produced with our tender with a comprehensive list of where the information came from.
CONSIf the drawings are not made correctly then the software does struggle to read all symbols this though probably is more down to the original document than Countfire problem,
Vendor Response
Thank you for the great review! Pleased to hear using the software is saving you loads of time. In terms of the software struggling to read all the symbols, that's usually down the way the original drawing was created, yes. We tend to find it's a fairly unusual thing to run into, however, we've also got a number of ways we can step in and help. If you run into it again, please fire us a quick message in-app and one of the Support team will take a look at your project and likely have you sorted in no time.
Replied June 2023
Antonio
Construction, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Countfire - The go to Take Off software
The product is very easy to use with excellent customer support if required and lots of tutorials if needed. the system is designed so that items can be counted with ease giving you a final number to evaluate.
CONSI would say that the system does not need improvements to state due to the presence of a ticket service which allows users to provide feedback on findings which are constantly reviewed by staff to make he service better.
Vendor Response
Thanks so much Antonio. What an amazing review. Support & feedback is something we're super proud of as a business. Our support team are all former estimators and former Countfire customers, so they know both the product and how to estimate, inside and out. It makes for a really nice experience!
Replied June 2023
Aigars
Electrical/Electronic Manufacturing, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
1st review
My overall experience has been great.
PROSI think it is easy to use and faster then doing a count by printing and manually counting. I like the background drop it makes it easy to see all the things that need to be counted. Another pro is that by using CountFire i don't have to be printing the drawings which helps the environment.
CONSsometimes drawings take to long to upload in to the software. I would like to see improvements in the unjoining and joining symbols, the improvement could be that we the users had a choice in which parts of drawings we join or unjoin.
Malcolm
Architecture & Planning, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Countfire Review
Well worth the effort to try out. I would really allocate this to only one or two persons in an office and let them develop the skills necessary to be productive and create accurate take offs. I enjoy using it and continue to be surprised how well the end result evolves. Practice makes perfect, it can only get better.
PROSAs a Lighting Engineer with some knowledge of construction software and the difficulties one can experience in quickly getting up to speed with new programs, I was pleasantly surprised to find that even without reading any tutorials, I was able to navigate and complete a number of projects on my desk over a 24hr period. The guys at Countfire patiently watched me and offered advice how to improve my takeoff but I just kept going and only when I got into some bother did I read their suggestions. What this means is that a novice with some practical experience of popular programs such as Microsoft Paint etc. will quickly get a handle on the basics of this take off program. As with most things today..easy to learn..to master, takes time.
CONSNothing to do with the software but it does pick up some inconsistencies amongst Architects and Drafts-persons, some who clearly do not anticipate a computer checking their work. Some very sloppy drawings out there. I check the drawings now prior to uploading so that I have an idea of where I need to look closely. Again, it's not an issue with Countfire.
David
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Countfire
As noted above and the benefit of having a fully totalled excel spread sheet.
PROSThis software not only saves time estimating with automated counting, but also saves on the need to print off large layout drawings.
CONSThink it would be helpful to be able to add / remove layout drawings within the main count off screen instead of coming out and going to the project log in screen. Would be good if the system to could remember the last drawing that you're taking off when you first log on.
Greg
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Countfire Review
I have worked in the industry for many many years in directorship and management and used many costing / take off software. I can honestly say this is the best I have worked with. the level of detail you are with once you process a project is fantastic and it is very user friendly. And last but no means least the team are constantly on hand to help whenever needed and go above and beyond to ensure your experience with the software is positive. Thats not just an initial help that always.
PROSI like near all features of the software but really like how user friendly it is and the level of customer care you get.
CONSNot really come across anything that I dislike yet
Jamie
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Countfire Review
saves printing drawings out and buying highlighters etc, but also saves alot of time and so is very valuable.
PROSits made the takeoff process alot easier and ten times faster.
CONSan undo button would be great, also took abit of time to introduce new users and get them to fully understand the software.
Reasons for switching to Countfire
CountFire looked alot better, livecount didnt really work very well.
Rogerio Di
Construction, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Extraordinary
I feel have happy when new drawings coming in from companies I tender for simply because I know Countfire will help me getting the job done without much effort and in time.
PROS-So easy to use -You can count, measure, select -It saves everything into a spreadsheet
CONSIt could have a small box in one of the corner where you can see where is the mouse when zoomed in, also it would be useful to the drawing number and title showing somewhere instead of having to go to the bottom drawing to check it.
Adnan
Civil Engineering, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2017
Good, versatile, fast, ongoing development, active support
The software is a good alternative to the usual means of working with large plans, as it saves a lot of time and space/printing materials
CONSOne of the cons is the requirement of the chrome browser, since the additional software isn't supported by the IT Department.
damian
Construction, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Great software
brilliant
PROSthe checks - and the excel output - this gives me the perfect platform to begin my estimation
CONSto be honest the is no features i don't like - really happy with software
Mark
Design, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
quality time saving product
excellent quality service provided at all times
PROSThe software has given us more time to produce quality accurate take-off's, enabling more productivity and scope to be successful with tender submissions
CONSfast effective easy to use tools, could do with a duplication tool to add additional missed items to the existing plan using the same icon
Vendor Response
Thanks Mark! Great that Countfire has allowed you to focus more on the nitty gritty of tender submissions! With adding symbols to an existing plan, we do have manual counting tools, though the symbols added with that are limited to a set of geometric shapes and wouldn't be identical to what was on the drawing. We do have a feature request related to this though, and I've added your vote towards it just now
Replied April 2022
Kevin
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2017
Fantasitic Easy to use software
Fast tracking estimates
PROSThe level of accuracy and ability to populate all take offs into a spreadsheet format. the software is very easy to use even if you don't have great Computer skills
CONSoccasionally things can be a little slow if drawings files are large. if you don't have a great internet connection access can be difficult at times if working remotely from Home / Office PC