I love that it updates in real time and is fully integrated. It is also scalable thanks to the cloud meaning we will never outgrow the system.

The interface is very out-dated and hard to use (particular on mobile browsers), it requires constant maintenance, patching, and testing. It's expensive to integrate with things.

I am no longer with that organization and thankfully no longer using Cmi C.

It’s been a learning curve, but I think overall, we’re happy.

Very difficult to learn & I found the training lacking.

Lack of links to additional information within data points. Pay attention to the variable choices for reports.

Everything is super organized and the files are very easy to find. I like the layout and you can do with it.

I used many software, and I would rather create my own spreadsheets than suffer with this software any longer.

I loved the reconciliation feature. It allows the user to tie the budgets to invoices that are not produced by the system, such as AIA and owner forms.

Many options and functions. Ability to tie in numerous aspects of construction from RFIs to Submtitals, to billings, etc.

And be sure sure to join CMUG, the CMiC users group. They have forums, monthly calls, demos, and are a great help.

Get it!!! Definitely take the time to run through the courses in Next Gear University, and take advantage of the online tech support.

We came from a QuickBooks and spreadsheet environment, and this is a whole different world. I love the product and the people we've been dealing with.

I like what the results can be once all the data is entered.

I use CMiC on all of my projects and what I like most is being able to arrange different projects and have all the respective subcontractors.

Textura is easy to navigate and there are lot of functions that you can build to your preference  for billing and construction management.

We appreciate the personal service we receive from CMIC and are happy with the results and quick ROI we have gotten from simply using this software.

After several years on CMiC software I would say that it is absolutely the best integrated project management and accounting ERP available.

Used in my organization for the continuous administration of projects, allows you to be aware of all the details of the Project thanks to its variety of tool, has a very good technical support.

Overall i enjoy using the software not only for change order needs, but also submittals and RFIs' which makes it nice to send notifications through one system and not have to exchange multiple emails.

Very robust system with strong features and capabilities, if you throw enough money at it.

The main thing I like most about this software is its wide breadth of abilities, and how it handles the finances of the projects.

It's great, specifically it's functionality and from my experience I learned that set-up is key because the ease of use becomes streamlined with your set-up.

Program is easy to use and navigate and is compatible with Textura Payment Processing program.

Excellent tool for the administration of architectural projects, Great technical support in billing. It has very reliable and efficient integrated systems.

It is easy to start using the kickserv system, especially since they have such a phenomenal support staff.

Great company, excellent support staff and all round quite a good system for our needs.

The help desk is super responsive. The software is really quite intuitive, and the time to get it up and running with the help desk's help is only a few days.

Doing invoices, when you forget to select the purpose of the job (Labor, material, etc) you end up losing the information and then you have to go back to notes to put it back in.

Our business is pretty excited about growing with Kickserv and we really look forward to becoming more professional, efficient and profitable with Kickserv.

It includes everything you need, from A-Z. The customer support was amazing and it is highly customizable.

Price and ease of use are good, I like this new vesion so much more than the older version wish I could have changed over earlier.

Kickserv is EXCELLENT at time stamping everyone's move. I like that I can see when a customer viewed an invoice or estimate.

Mobile app has great features, QuickBooks desktop integration is a plus, ease of reports.

Once a contact is in, I can't edit the contact information, which is a pain when we have multiple customers from the same overall client company.

Updating the formatting makes our invoices unprofessional now.

We love that it is capable with our QuickBooks keeping our books stright is very important to us.

This has great integration with quickbooks online. Would like to see more integration with 3rd party forms.

Quickbooks and Kickserv sync is fantastic. GCS highly recommends Kickserv and we thank them for creating a product that is not only affordable but very functional.

The features that are most important are the maps to better route the techs, its simple, and i hardly ever have any issues.

Very happy and attribute the program to our continued success.

I just can't say enough about the great customer service. Their tech support has just been awesome, and their price point is great compared to other software I have investigated.

Experience has been good, it has really improved our flow of information in the office.

The time tracking feature isnt as expected. I thought it would be more automatic less user input, leads to more mistakes.

KickServ gives my company the ability to organize information in a location accessible from anywhere. We have easy access and we capture more revenue while providing better service.

The software has multiple facets that work great if you have a service business like mine. The integration with Quickbooks.

Ease of use for invoices as a template, all invoices look the same for every client. Easy to adjust line items and pricing as needed.

Next is that when there is an error, there is no clear explanation as to what the error is. The program seems to tell me that there is an error, but that's it.

We have been using the program for about a year, and it is for sure better than other programs that we have used in the past. ANd the ease of talking to a real person in tech support is WONDERFUL.

I like that it is very user friendly and easily customazible.

Can upload multiple photos at the same time, make them shareable and also can save notes.

I love the feature where we can send invoice and payment link through email and text.

Easy to use, easy to learn, simple, intuitive (for me).

The biggest benefit is efficient use of my time.

Kickserv is really easy to use, great support from the guys to help resolve any issues.

I love the reports feature as well. We utilize the API to create orders automatically saving a tremendous amount of time.

Being able to schedule multiple technicians and amend the calendar as things change is huge. Our guys have iPads and can access the program anywhere so we're all looking at the same data.

Editing is difficult unless I  add in the notes file. Prone to mistakes since the cursor is too sensitive causing errors and much lost time.

It’s very easy to use and does great for myself and all my coworkers.

The benefits are storing our projects. I like that it syncs to quick books.

So as far as what a client owes gets supper confusing.

The ease of use and ability to sync with Quickbooks (although not seamlessly) are the best attributes. The search feature and ability to use custom fields are nice to have.

The technicians cannot see the description of charges in the itemized list of charges while using the mobile app on their phones.

Because Kickserv is so large and sandbox, it was difficult to learn all the options and tailor them to my unique business.

QuickBooks integration is seamless. The ease of program and the bonus low-cost is amazing.

It was great that our HVAC techs plumbers were able to fill out an invoice right at the job and the customer could immediately pay it. The GPS Feature is also great.

US Dollar

For over 30 years, CMiC has delivered state-of-the-art software solutions, purpose-built for the construction industry. Since its inception, CMiC has maintained a laser focus on automating essential back-office functions – such as accounting, enterprise planning, human capital management and asset management – as well as field operations, including project management & controls, collaboration and a full suite of apps for mobile devices.CMiC’s construction management platform powers a variety of companies in the AEC industry – from general, specialty and heavy/highway contractors to project owners in government, higher education, high technology, hospitality, healthcare and manufacturing. While the full range of applications have been developed in-house, the CMiC platform offers the flexibility to integrate many 3rd party point solutions.With CMiC’s Single Database Platform&trade;, all project and company data are accessed from one place, ensuring everyone across the organization is working on the most up-to-date documents and insights. Because information is always complete and accurate, construction firms can keep multiple projects running smoothly, on budget and on time, while better controlling their costs.Customers can choose from a range of flexible deployment options: On-premise; Platform-as-a-Service or a Multi-tenant cloud environment, allowing them to choose a model that best meets their requirements, budgets and timeframes.



LongDescription

Forecasting

Purchase Order Management

Subcontractor Management

Document Storage

Job Costing

General Ledger

Contract/License Management

Financial Management

Portfolio Management

Project Planning/Scheduling

Timesheet Management

Projections

Resource Management

Collaboration Tools

Scheduling

Offline Access

Risk Management

Multiple Projects

Audit Trail

Overrun Reporting

Budget Tracking

Cost-to-Completion Tracking

Mobile Access

Bid Management

Issue Management

Commercial

RFI & Submittals

Project Accounting

Budgeting/Forecasting

File Sharing

Time & Expense Tracking

Accounts Payable

Estimating

Contractor Management

Cash Management

Billing & Invoicing

Accounting Integration

Kanban Board

Budget Management

Reporting/Analytics

Accounts Receivable

Payroll Management

Quotes/Estimates

Construction Breakdowns

Change Order Management

Task Management

Document Management

Inventory Management

Project Tracking

Cost Estimating

Subcontractor Monitoring

Mac OS

Web browser (OS agnostic)

Windows 2000

Contact CMiC for pricing information or a quote.

FAQs/Forum

Phone Support

2-10

11-50

51-200

201-500

501-1000

1000+

CMiC

In Person

Live Online

Webinars

Documentation

Videos

Kickserv is a cloud-based field service management solution that provides small businesses, tools and functionalities, which help them to manage leads, estimates, team's schedules, jobs, invoices and payments.


Kickserv can be tailored to suit businesses in various industries that include cleaning services, plumbing, HVAC and electrical. It features contact management, billing and invoicing, work order management, driver scheduling, dispatching goods and more.


Kickserv provides users a custom user interface that allows them to monitor various aspects of their organization's workflows update and distribute invoices, monitor field technician status and more. The solution offers mobile applications for iOS and Android devices that help technicians and workers to send automated or custom job updates, notes and comments to the team in the office.


Kickserv supports integration with QuickBooks Online, QuickBooks Desktop and Xero. Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.



Employee Management

Work Order Creation

Electronic Payments

Payment Processing

Real-time Scheduling

Mobile Alerts

Time Tracking

Customizable Reports

Document Imaging

Activity Tracking

Equipment Management

Dispatch Management

Mobile Payments

Electronic Signature

Invoice Management

Communication Management

Customer Database

Recurring Appointments

Repair Tickets

Job Management

Calendar Management

Customizable Fields

Activity Management

Data Import/Export

Accounting

Self Service Portal

QuickBooks Integration

Availability Indicator

Opportunity Management

Technician Management

Booking Management

Lead Management

File Storage

Pesticide Usage Tracking

Real Time Data

Routing

Resource Scheduling

Pest Activity Tracking

Client Portal

Preventive Maintenance

Service History

Email Management

Activity Dashboard

Invoice Processing

Alerts/Notifications

Automated Scheduling

For Commercial and/or Industrial Electrical Contractors

For Pest Control Companies

Availability Management

Work Order Management

Customizable Templates

Mobile App

Job Scheduling

Customer Management

Interaction Tracking

Real Time Reporting

Customizable Branding

Photos/Images

Contact Database

Employee Scheduling

Online Time Clock

Equipment Tracking

A Free Trial is offered on all plans.

Free plan: up to 2 Users *must use the internal CC payments feature. 

Lite plan: up to 5 users $47/month with annual plan ($59/monthly) 

Standard plan: up to 10 users $95/month with annual plan ($119/monthly) 

Business plan: up to 20 users $159/month with annual plan ($199/month) unlimited + more features 

Premium plan: $239/month with annual plan ($299/month) unlimited + ALL features

CMiC vs Kickserv

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