CMiC

ServiceTitan

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Ratings & Reviews

Overall Rating

4.18 / 5 (163)

4.61 / 5 (146)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

October 31, 2019

February 19, 2020

Pros/Cons

  • Pros

  • I like that this very simple looking software with an old school interface has virtually every feature you need to get the job done.

  • The AR portion is much easier to use than our previous software. I really like the reports that can be generated once CMIC was able to customize them for PBI.

  • Cons

  • * Response time from support can be slow * Many important release are being delayed (B.I, Mobile...)

  • I wish there was training more readily available...there are so many functions that I am sure that I am not utilizing but I find myself fumbling through trying to figure what they do and why.

  • Pros

  • Love everything about this program. It has everything I need to build a call and send to specific employees. It allows me to help keep track of what I’ve done on each job

  • I love how easy my follow up tab is and all of the ways that I can sort through customers and jobs.

  • Cons

  • The cost is a bit high, but a necessary evil. Reasonable value for the price. Constantly evolving so this makes a up a bit for the price

  • I wish it was more Sales friendly for the salesmen at my company and measuring their numbers. But as the name states, Service Titan is great for that all on the service/install end.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

26 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots