To evaluate software such as this, make sure to look at the overall ease of use as well as how it could be improved.

One great feature is the lasso email blast. It keeps track of your open % rate, who opened your emails, and also comes with website tracking that is extremely easy to use.

It is focused on the real estate market which is great for a market focused product. I do real estate part time, so i wouldn't use this all the time.

Overall experience has been okay. I am really looking forward to the increased functionality of the reporting soon.

I like that I am reminded to reach out to customers, and can customize follow up schedules. I like the email templates.

They system has many features to help you maintain and gain a great relationship with the leads that are generated.

Tying in a web form is a joke. There's so many variables in how to do the simplest thing it makes a regular job twice as hard because of poor design layout and GUI.

They have ridiculously long wait times for support and will penalize you if you have to demand them to provide customer service.

The WYSIWYG email templates are just horrible - it's easier to make them in Word and copy the html over into the template.

Good customer support and, once you know how to use it, it has some amazing capabilities, like tracking what clients want. Overall, a great CRM for homebuilding.

I have been impressed by everything so far from the technology, free updates, training, and the simple interface of the system.

I dislike the segmented nature of all the data in this software. The reports it offers at this time are disjointed and make it hard to see the whole picture.

It's really just a mediocre CRM, at best, and horrible CRM, at worst.

Simple features like pagination or more than 20 records at a time.

Easy to use, lots of great features, great looking dashboard, outstanding customer service, and so much more.

Not everyone learns at the same rate and everyone hates change.

The applications are user friendly and the closing per month  is quick and efficient. If you encounter any difficulties the support is outstanding.

Looking forward to discovering more efficiencies we were unaware of previously.

We also use the software for AR, AP, inventory, and check reconciliation. Overall VMS is a good product, and has great customer service.

It is a fully integrated product from purchase orders to dispatch to all things financial. We don't have to go outside the VMS product for supporting software such as an accounting product.

It is great to visit with them every year and to know there is a friend on the other end of the support line when we need it.

Ability to transfer Estimate to Job Cost and Service. The ease of searching  is great.

All software has issues and the client portal allows us to log issues and check the progress. The staff is courteous, helpful, and knowledgeable.

Top marks for customer support. Having an integrated solution for all our business is very efficient.

My biggest issue though is how difficult it can be to get some new set up by programming. Anything custom is expensive and takes forever.

Having such a great customer service team when dealing with software changes and updates, even when trying to navigate areas in the program your company has yet utilized they have never let us down.

No or very little training on the software. No idea how to use most of it.

We always come back from the conference with new information and ideas for improving our workflow. Above everything else, we value the Vertical Market Support staff.

The support was, and continues to be great, and I have the highest degree of confidence when I do have to call that issues are taken care of quickly. These guys really deserve an award.

Vast number of reports, very diverse in what you can pull. Ability to save to queue to have a history of all transactions.

The support from VMS is great, they are always very helpful and responsive. The product is easy to use and navigate, and we are very happy.

It has great functionality, and it's user friendly.

I know we will see better tracking between warehouses once everyone gets it under control.

It is a very powerful accounting software. If used properly it can do a lot of amazing things.

The ease of usability, easy to find what i am looking for and track my work flow. The ability to change the sites that we take care of.

Lasso CRM is a customer relationship management (CRM) solution that helps users capture, follow up, engage and convert prospects into home buyers. Lasso is suitable for diverse residential developments including single family and master-planned communities, urban high-rise condominiums, suburban townhomes and global destination resorts.


The solution helps users manage all aspects of the new home sales cycle, from interest list to occupancy, with tools to capture, track and nurture leads.


The Lasso API lets users create a custom integration between Lasso and other business systems, like accounting and construction management software. Registrant and inventory data can be passed back and forth automatically.


Lasso also offers a user training program with ongoing live and on-demand education sessions.



LongDescription

Contract/License Management

Customer Database

Calendar Management

Contact Management

Opportunity Management

Lead Management

Email Marketing

Performance Metrics

Segmentation

Interaction Tracking

Commission Management

Campaign Management

Sales Forecasting

Document Management

Chat

51-200

201-500

501-1000

Lasso CRM

In Person

Live Online

Webinars

Documentation

US Dollar

Ventus is a service and construction ERP solution that incorporates CRM, takeoff estimating, job costing, project management, service management, service dispatch, product distribution, inventory control, payroll and accounting in one solution. It is suitable for HVAC/mechanical contractors, plumbers, electricians, petroleum contractors, roofers and specialty contractors.


Features include CRM, equipment control, purchase order, certified payroll, AIA billing, T&M billing, service dispatch, PM scheduling, barcoding, field service, document management, electronic time cards, customer portal, management dashboard, customer equipment tracking, financial statements and reporting.


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