All RedTeam Go Reviews
1-25 of 110 Reviews
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Brett
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2016
PASKR - Great estimating tool and file management
We have been using them daily for the last 8 months, as we learn what it can do, we continue to use it in more ways. The Customer Service is the best of any program I have used. They may only be online during the day, but the chat box method is great, for issues after they are gone, we just email a note and they address it first thing in the morning.
PROSNot only easy to follow along, but the screen display is easy to read. The selection of subs and pricing is great. The selection of subs for bid invitations works well. Our superintendents use it daily for file access, daily reports and time cards.
CONSSome reports need to have information added or modified. The estimating and project start up are well managed. The management of actual costs and hours during the project need some added reports to be able to monitor costs, not just set a budget and let it go.
Vendor Response
Thanks for the great review Brett! Per our phone conversation today, we will be building your report for you. Should be ready soon. Krista
Replied October 2016
Dustin
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
PASKR Review
Overall, we are very satisfied with the software. I would say the best part of PASKR, which is not so much the actual software, but instead the customer service. Traci, who has been our onboarding specialist, has done an incredible job for us. 99% of the roadblocks we run into or items we suggest to be added to the software has been addressed by her coaching or her working with her programmers. This is NOT typical with say a Procore for example. With them, its a take it or leave it type of software which steered us away when we looked into it.
PROSWhat I like most about this software is how it is the most all-inclusive project management software that we have seen or dealt with. That aside, the time saved from contracts to Change Orders is huge for us. As mentioned before, our way of doing things before was a thing of the past. So many things were wrong with the way we did things so this helps us better organize our documents and stay more focused on running our projects.
CONSI would say that we do not foresee ourselves using the scheduling piece of this software. It is not capable of doing things like Microsoft project is. Its not a huge deal as we just upload our MP schedules into PASKR once they are built.
Reason for choosing RedTeam Go
Cost, the all-inclusive capabilities, user friendliness
Andrew
Construction, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed November 2016
Great...10 years ago
I had never heard of Paskr (P for short) until I started at a new company. I use P for Project Management and some estimating/bidding tasks. There are a couple of things that P does well but many things it does bad or isn't user friendly AT ALL. For example: 1. The menus are all slightly different and organized different. In one menu "pay applications" are called " billing". And "meeting minutes" are called "project minutes". Who calls them that? 2. The menus are all very sensitive to rolling your mouse over/down them. I am forced to go very slowly to navigate where I want to. 3. When building an estimate I cannot arbitrarily rename a cost code if the description isn't really accurate. I also cannot use the same cost code multiple times. I might want to do that if I am breaking an estimate down into multiple phases or areas. 4. Estimating is very rigid and not user friendly for reporting how estimates evolve from conceptual through final bidding. When you do create an invited bidders' list it will invite subs for multiple cost codes unless you tell it otherwise...every single time. This is a product of our sub data base being overpopulated with subcontractors performing work associated with multiple cost codes. But, for example, to assign a subcontractor only one division 5 cost code and not all division 5 cost codes I have to remove him from all the other Div 5 codes that I may be using in the estimate. 5. When I right change orders to the subs they are not grouped together but only in sequential order. And if I write an Owner CO with the sub CO's grouped together they show up in different parts of the screen so if I'm looking for a subs' last CO I have to look in two different places 6. Meeting minutes are horrible. You cannot simply create a new/updates status for items that get tracked from meeting to meeting. 7. Generating my Owner billing can be a huge pain because it will not let you bill more than a SOV line item has left in it. What if I needed or was required to bill more in Div 6 and less in Div 12? The only way to do that would be via creating a change order and then billing the added/subtracted amounts under a CO heading. 8. Reporting is a joke. One of the easiest and most often used reports is a "committed cost report". It doesn't exist when you go to the "reports" tab. However, you can print one if you go to the Purchase Order tab and run a report through that module. Stupid. Now for something good: 1. Reviewing and approving subcontractor billings is easy 2. Paskr will automatically pull in subcontractor billings into my Owner billing which can be handy or a pain in the ass if you want to do something different. 3. RFI's are relatively easy to create, but who can screw that up? 4. Writing subcontracts is pretty effortless. Although, writing a subcontract to a cost code that wasn't in your final estimate can be a pain in the ass to make happen. And you cannot write a subcontract/PO to a vendor who doesn't have that particular cost code associated to him already. Overall, P is rigid and not user friendly or flexible to how different Project Managers want to set up and run our jobs. I have used Timberline in the past and although Timberline is poor when it comes to customer support I would beg, borrow, or steal to have it over Paskr. I cuss P every single day and I use it for as few things as my company will allow. My number 1 goal for next year is to try and get away from Paskr.
Vendor Response
Andrew, This is great feedback. Thanks for taking your time to review the software. I think you would make a great addition to our Customer Research Team. This team helps drive our product direction by reviewing our ideas and giving feedback. I will call you to get you involved if you are interested. I would like to address your concerns as listed: 1. Inconsistent nomenclature – We are in the process of upgrading every module in Paskr to take advantage of new technology. As this upgrade continues you will find fewer of these inconsistencies. You will also find some great new functionality. 2. Over Sensitive Drop Down Menus – Excellent observation, one we have made ourselves. Look for these to disappear as our upgrade continues. 3. Cost Codes a. Arbitrary renaming of cost codes – Unlike any other Construction Project Management software, Paskr integrates all modules by default. These integrations restrict us from granting your request to be able to arbitrarily assign cost code descriptions on the fly. The benefits of a fully integrated suite are repeatable processes that reduce risk, the ability to truly have paperless processes and the elimination of over 100 menial tasks. That said, you can create your own cost codes and we can show you how to do this. b. Using a cost code multiple times in a project – Paskr provides several ways to use cost codes multiple times within a project. We will reach out to you to get you up to speed on this. 4. Paskr assigns all available cost codes to a bidder – This is a real time saver and convenience for most of our clients. For a simple example, let’s say you have assigned both Interior Lighting and Exterior Lighting to Joe’s Electrical Company in your contact database. You then create a project with both of those bid items in it and invite Joe to Interior Lighting. Paskr goes ahead and assigns Exterior Lighting to Joe’s bid form also so you don’t have to. In the case that you wish to remove one, it is quite simple to do. I think you are on to something when you said “This is a product of our sub data base being overpopulated with subcontractors performing work associated with multiple cost codes.” We will reach out to you to show you how to quickly remove cost codes from a bid form and more importantly, to get your contact database structured correctly. (So you won’t have to worry about this in the future). 5. Change order sequencing – If a Subcontractor change order is not related to an owner change order they are listed in the order in which they were approved. If they are included in an Owner change order, they are shown nested under the parent Owner change order. There is a subcontractor filter which allows you to quickly see all change orders issued to a selected subcontractor. We will add this to the list of things to show you. Screen appearance is very definitely a preference and everybody has a different one. I look forward to hearing your preferences and incorporating any ideas that will help our client base. 6. ‘Meeting Minutes are horrible’ – We know this module needs to be updated. I look forward to your input as to how to improve this when we upgrade it to the new platform. 7. Owner Billing Rigidity – Paskr’s owner billing follows the standard set forth by AIA. This format is very accommodating for lump sum projects but lacks some flexibility for cost plus projects. This is true also for any owner billing software other than Excel. If a project requires a nontraditional Continuation Sheet, some clients create this with excel and attach it to the cover sheet that Paskr creates. 8. Committed Cost Report – We have a Committed Cost Report on steroids. We call it the Job Status Report because in addition to committed costs, it gives you information that helps you compare your estimate to your buy out and see your forecast as well as any potential Revenue and Expenses in the form of RFPs and Change Orders awaiting approval. This allows us to go a step further than your typical Cost Commitment Report by showing not only Total Uncommitted but also Pending Profit and Forecasted Profit. This has proven to be a great tool for both the Accountant and the Project Manager. If you will open any project In Progress and click the reports tab, under Accounting you will find ‘Job Status Report’. If you find that this report does not meet your needs, we are always happy to create a custom report for you. 9. Writing a subcontract for a cost code not in your budget – You are right about this. Your Accountant would have real heartburn with Paskr if we allowed you to do that. So, we created a super easy way to add a cost code to your project in seconds. This is something I will add to the list of things we need to show you. Andrew, I have checked our training logs and see that you have not watched any training tutorials or taken advantage of our live webinars. If neither of these appeals to you, we also provide one-on-one training via webcast or onsite if you prefer. I also encourage you to take advantage of our support team who are some of the best consultants around. I am going to ask our Training Manager to help you understand how to best utilize Paskr for your specific needs. Thank you again for your feedback and you should be hearing from us soon. Very Sincerely, Krista Phillips Product Manager Paskr Software
Replied December 2016
Will
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
PASKR User in Florida
Excellent.
PROSThe order and organization PASKR has brought to a previously 'brute force' approach to construction management has been incredible. We can focus on production because the administrative elements take care of themselves.
CONSLike any new concept, there was a learning curve, but if your team is committed to the integration it will be a huge benefit.
Reason for choosing RedTeam Go
Sales team & Sales approach was much more compatible with our / my style.
Beau
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
PASKR Review
Paskr has helped us standardize our subcontract management and payment process.
PROSOverall user interface is clean and easy to navigate and learn. The project budget is where all project start and it is easy to set up and establish the project budget in the project budget worksheet. Subcontract Management is also streamlined and is project specific and is very easy to update and edit the subcontract template for each subcontractor on the project and send off for electronic signature.
CONSScheduling feature is clunky and does not work well with updating from the daily report section of the mobile app. However, I have seen a glimpse of the new product in alpha testing phase prior to its beta release and it has been improved drastically. So cannot wait for that release!
Reason for choosing RedTeam Go
PASKR seemed to be the easiest to learn and navigate and made the most sense with how we currently operate on the construction side of our company. Also the sales and implementation team were very helpful and great to work with!
Jim
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Satisfied Customer
PASKR is keeping us a lot more organized.
PROSSingle entry. No more duplicate spreadsheets. Customer service is fantastic. [SENSITIVE CONTENT HIDDEN] has been a real pleasure to work with.
CONSI haven't found anything I don't like yet.
Reason for choosing RedTeam Go
Your sales team pleasant while explaining the product. they did not use high pressure sales tactics. In addition, It looked like it would be easier to implement.
Kelly
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
RedTeam Go makes my work life easier.
I would not want to be without RedTeam Go. Its our main hub for project management.
PROSThe accounting features are what use and love most. All the information is at my finger tips and my PM's can track the status of their owner and sub payments without having to ask me.
CONSSome of the filter options could be improved in the accounting section.
Vendor Response
Thank you for sharing your positive experience with RedTeam Go Kelly. We're thrilled that our software is making your work life easier, and that you've found the accounting features particularly beneficial. We appreciate your feedback about the filter options in the accounting section. Your insights help us continually improve, and we'll certainly share your comments with our development team. Your endorsement of RedTeam Go as your main hub for project management is high praise. Please know we're always here to support your needs and welcome any further feedback.
Replied June 2023
Isaac
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
RedTeam Go
We have increased productivity with RTG and all the project managers love the quickness of writing contracts
PROSIntegration was easy. Writing contracts and CO's, creating owner billing, and managing bid requests are what I love about RTG, fast and easy!
CONSSpell check feature does not work or lags many times.
Vendor Response
Thank you for sharing your review of RedTeam Go Isaac. We're delighted to hear that you found integration easy, and that the functionality around contracts, owner billing, and bid requests has proven efficient for your work. We appreciate your feedback regarding the spell check feature. We apologize for any inconvenience caused and assure you that our development team will look into this to ensure smoother operation in the future. We're thrilled to learn about your increased productivity with RedTeam Go and that our software has been well-received by your project managers. Your satisfaction is our top priority, and we look forward to continuing to serve you effectively.
Replied June 2023
Mark
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2023
Red Team Review
Easy to use, I like the bidding and awarding of subcontracts
CONSI preferred the live help line vs the online chat
Vendor Response
Thank you for your valuable feedback on RedTeam Go Mark. We're pleased to hear that you find our software easy to use and are enjoying the bidding and subcontract awarding features. We understand your preference for a live help line over online chat. Our priority is to ensure our users have the best possible support experience, so we greatly appreciate this input. We will consider your feedback as we continue to develop our customer support strategies. Please don't hesitate to share any other suggestions or feedback you may have. We're here to serve you better.
Replied June 2023
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed August 2017
Marginally better than no PM software at all
The accounting department likes it. For overall billing workflow it is pretty simple. Also, the customer service attentiveness is great. They are always there to chat to try to solve the inevitable problems.
CONSWhere to begin... Useless for Submittals, RFIs, Daily Reports, Meeting Minutes, PCO Tracking. Double, triple, and even quadruple work for each. The interface is unattractive, the button sensitivity requires the skill of a surgeon. No sorting is available. Menus are not intuitive and different reports are located in different places. Each week (it seems) there is a new glitch, a poorly conceived or implemented update, or some other quirk that requires a day long chat session to resolve. This is the fourth project management software I have used, and I honestly try to stay out of it as much as possible for everything I do as a PM. Unfortunately it must be used for our billings and front end budgets. Perhaps if your firm runs only small tenant fitout type work it may be exactly what you need. Anything larger than that though exposes its multiple and egregious weaknesses.
Danny
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Powered by PASKR
When I first started working with my company over 3 years ago, I had never used PASKR. So of course, I was worried about what I was getting in to but part of my initial first weeks was to utilize the provided training videos on the site. This was very helpful to have access to these tools whenever needed. Since then it's been on the job learn as you go training. The customer service is fantastic. Everyone has always been quick to respond and very knowledgeable. I appreciate how much PASKR has helped to streamline my time spent while at work.
PROSWhat stands out the most for me are the features used while bidding/estimating from invitations to reports.
CONSJust like with any software there are small things that I would change if I were a programmer but on that note, I kinda can. PASKR is always open to hearing about ways to make the user experience better.
Justin
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed October 2016
Flow Construction Review
The online support has been great and attentive, but it's frustrating that several suggestions have been made over the past 6 months that haven't been integrated or even followed up on (cost worksheet modifications, time card entry needs to be done per employee, not per job, ability to send a link to the plan room once the job is in progress).
PROSWeb based software and online support
CONSInflexibility of software to be able to customize it per job or even customizeable per company (not everything works for all general contractors) and it seems like some modules aren't complete
Vendor Response
Justin, Thank you for your feedback. Client feedback is invaluable to us and has helped us make Paskr great over the years. Your request for time cards by employee and the plan room link when in progress are both in programming and will be released by year end. Your request concerning the cost worksheet modifications cannot be accommodated given the current platform. We communicated the plans for these requests to Brad. I am sorry we did not know to contact you as well. Thank you again for your comments. Krista
Replied October 2016
Kyle
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Paskr
Great
PROSComplete package for estimating and project management
CONSPurchase Orders can’t be billed through PASKR
Reason for choosing RedTeam Go
Past experience using Paskr
Diane
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2016
A lot to Absorb!
This software is geared towards offices that have several Individuals responsible for the different stages of the Project. They do not take into consideration that some offices may only have 1 or 2 people doing the administration. Therefore, each person requires at least 2 separate sign-ins and has to sign in & out each time they want to perform a particular function. Their customer support is excellent though and they will walk you through the process as needed.
PROSIt has all the important and necessary functions needed for any type of project
CONSThe dashboard is not user friendly and it does not allow 1 person to have all functions of the project. Owners should have this override.
Vendor Response
Thank you for your positive review. We can provide an easier way for you to access the different roles without needing two usernames and passwords. We will have one of our customer support representatives contact you shortly to assist you with this feature. Your Paskr Team
Replied October 2016
Brad
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Software that is a difference maker
By using PASKR, we have eliminated the need for clerical staff to enter data and write subcontracts. PASKR has made us more efficient and more accurate, while reducing the need for additional people.
PROSOrganization, clean book keeping, subcontracts on all jobs, and clear direction for employees and subcontractors
CONSWe use Sage 300, which has been unwilling to allow integration with PASKR. This is not a PASKR problem, but is the biggest challenge to overcome. We have used the program for 12+ years, so we have found workarounds...
Chris
Construction
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2016
Paskr has been an integral part of our business.
For the most part, the site is very user friendly and has saved us time and money over the years by simplifying and organizing steps required to complete a project.
CONSOur site has been shut down several times without notice after payment was not received by the due date, even though it was sent in a timely manner. Our CFO prefers to issue paper checks, and there should be more of a grace period, or at least a phone call before the site is shut down. This has been an inconvenience on several occasions. There is also some minor "clunkiness" to the site, though Paskr has worked to make improvements. I prefer the old user name system, where users could select their user name, versus using their e-mail addresses. Some of the menus are also very close together and it's difficult to hover over the correct menu without opening up the drop down for the adjacent menu (beside, above or below the intended drop down menu).
Jennifer
Used free trial
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2017
Project Manager
The problems I have with PASKR are related to the fact that the real world doesn't always follow the best practice model. We often estimate for budget, go to contract, release a few subs then go back and put the project out to bid after the CD's are complete. There is no way to go back to the same project and fill in the blanks. I realize this is not a best practice but it is the fast paced world we live in here in this booming time in our city. The format is not very intuitive and when you go from one Task to another during the course of a day on different projects it can be difficult to remember which ones require you to check a box or not to save something. I have lost several RFI's after entering data because I didnt check a box before i moved to a different screen. That is time lost.
Vendor Response
Dear Jennifer, Thank you for your feedback as your opinions are very valuable to us. We take feedback and use it while we update Paskr as we continue to make it a better product. In response to your comments: The tools in Paskr are there to help minimize the risk for the GC. The rigidity that you are experiencing, in not being able to Subcontract on a project prior to Owner Contracts being signed, is protecting the GC from entering into contracts with Subs prior to the Owner agreeing contractually to the project. The process is such in Paskr so that it can be replicated over and over, project after project, to make sure that the GC is in control of the flow of information at all times, and to minimize errors and omissions. We consider this to be one of Paskr¿s strengths. Kind Regards, Paskr Team
Replied February 2017
Genny
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT