All Projul Reviews
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Reece
Verified reviewer
Animation, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Simple lead management
Works great to easily track leads, set reminders for follow-ups and schedule meetings with clients. Notifications help remind me when a task is due. Reports help me get a better understanding of where new business is coming from.
CONSCould use more reports. Also waiting on estimates and invoices. Describe your overall experience: I've noticed a substantial improvement to my daily routine since I've started using Projul. With the software managing my tasks, it's easy for me to stay on task and has freed me up to get more work done. These wins absolutely justify the price of the software.
Vendor Response
Reece, it's great having you as a customer and we love hearing how Projul is improving your daily routine!
Replied August 2019
Alan
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Almost exactly what we needed, and better than any of the alternatives
We're 100% sold on the system; already, just in a couple of weeks, we've seen increased productivity and less phone calls to management asking "where is this?" or "what are we doing here?" The system was easy to set up and onboard management, and every time be bring another section on board, we find more and more benefits of the system working to support each stage of a project - even if its just keeping all the information in one place instead of spread to the four corners of the earth (e.g. pictures taken during estimating are still easy to find and attached to the project when you're in the project execution phase of things.)
PROSProjul has allowed us to take a home-brew system designed using three or four different solutions (one for time tracking, one for estimating/bidding, one for project management, and one for document management) and bring them all under one roof. The system is exceptionally well designed and the most intuitive we've used so far; the emphasis of the program is from a residential subcontractor/general contractor viewpoint, but was easy to adapt to for commercial subcontractor usage, with more tools for commercial subs on the way. Its obvious that this company was run by former residential subcontractors (and eventual general contractors) in the way that almost everything we've wanted has just been built in while also working in a way that is very complementary for each step of the construction project lifecycle, from leads, to estimates, to project implementation, to payment.
CONSWhile the software is the most intuitive to use of all the solutions we've tried, I can't say that it was instantly intuitive like an iPad is with a four year-old; you do have to learn how to do things in their easy, but specific, manner. While most of our employees who are less tech savvy are able to pick it up, it wasn't always easy to get them to understand the workflow and how the tools worked, at least initially. However, the training offered and high-contact support (they actually answer the phone and respond to emails, for example)has made what few issues we *have* had so much easier to get through when compared to their competitors which we used for months prior to finding Projul.
Reasons for switching to Projul
Its a long story, but Monday.com essentially sold us on the idea that we could build these amazing dynamic systems that would help us manager our projects - and while we were able to use simple spreadsheets to do this, we honestly could have done the same thing in a Google Sheet for less money and similar results. When we tried to get help with doing more robust options, their solution was to tell us to hire a third-party company to "design our workspace" for us instead of trying to actually solve the issue we were having. The support also was dreadful, in that you would get a response immediately, but never from the same person - and at least in our experience, the support that was given would often be cursory and without any knowledge of the prior conversations that had taken place prior to that specific support person chiming in.
Vendor Response
Hey Alan, WOW! Thank you for the incredibly detailed review. We've printed this review and hung it in our office for everyone to see. What you have described as "Pros" is exactly what our we're setting out to achieve; being the "all-in-one" construction management software for small to medium sized businesses. I'm happy to report that we do have immediate plans for a bit more of an intuitive experience that shouldn't rely quite as heavily on training and support, but we will, of course, continue to offer that same training and support at no additional cost! We truly appreciate you as a customer - May 2021 be your most profitable year yet!
Replied May 2021
Paul
Construction, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed December 2021
So hard to navigfor new users and little help
So I got the software but could do a thing and when I told them instead of helping me they returned my money . It's looks great and is up to date vs other software but man good luck navigating it. I have high PC skills so for me not to be able to use the software says something
CONSUp to date great display design on the app
Reason for choosing Projul
Didn't went with contractor Forman which was 100 a month more
Ryan
Construction, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Fits my needs perfectly
A great solution for my small business. It can grow as I grow. and the learning curve is short.
PROSI come from a sales background and recently started my contracting business. I understand that everything has a cost and appropriate selling price. Projul allowed me to get a better handle on my costs and improve my profit margin. I discovered quickly that I had been under-bidding all of my jobs. The job costing feature allows you to reset the cost on items post job and it saves that cost for the next job! the templates for materials and services are editable. which is not the case with other software I've tried. Customer service is excellent. It's a small team and you get to talk to the developers. They can help with any issue you have. I also like that the team that developed the program were in the construction industry. so they have added features that they know contractors need.
CONSRemoving dead estimates and leads is not intuitive. still haven't figured it out. you cannot download estimates/docs only has a print to function.
Reasons for switching to Projul
Jobber did not have much of the functionality I needed. It seems to be more built for recurring services like landscaping. Not home renovation contracting.
Vendor Response
Hey Ryan, thanks for your feedback! We are incredibly pleased to be of assistance in your journey to high profit margins! We have some big things in the works for even better materials management as well as estimates and lead management in the near future - excited for you to see what we've been up to behind the scenes!
Replied June 2021
Jennifer
Graphic Design, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Just what I needed.. SIMPLE!
It's not just that I though Projul was easy to use, I mean choosing software you want to use is easy. The big win here was with our associates which loved the Projul mobile app right from the beginning. I've never put anything in their hand before that they said "saved them time and made their job easier". They open their daily schedule and just click on their daily tasks. The app maps their route to appointments and tracks our teams communications about the job, the location, problems, etc... The entire team knows what's happening.
PROSThe BEST thing about Projul is how simple it was to set up and start seeing changes. In the first week I booked 25% more consultations as a result Projul’s Sales Pipeline. Seriously this is something I've been trying to do for the last two years!
CONSI’m interest in being able to track my costs, it looks like a feature that is coming so I’ll have to continue to track my jobs costing manually for now.
Reason for choosing Projul
I looked at a number of other "CRM" type programs or tools but honestly got lost in the complexity of most of them. I liked the HubSpot free CRM but I'm scared how much my contacts would cost me.
Vendor Response
Hey Jennifer, you are a slice of awesome. Thanks for using Projul!
Replied August 2019
Alicia
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Great scheduling and task management with stellar support
Projul has made us much more efficient and ACCURATE. Seriously, the errors we experienced way to often with several people scheduling our contractors and schedule changes from customers are gone!
PROSWe found that scheduling tasks is a breeze, the only thing easier is rescheduling or reassigning those tasks! Also, Projul's customer support has been amazing. They are always available and very helpful.
CONSThe only thing we are struggling with is missing the ability to include photos and documents, but we've talked with support several times and it sound like that will be available very soon. Also we weren't in love with the the monthly scheduling interface but they updated it a few weeks again and it's amazing! (sorry that's not a Con)
Reason for choosing Projul
We looked into Buildertrend and did a trial but hated the sales process, the cost and how much more complex it was to learn.
Vendor Response
Hi Alicia, thank you for your review! We love to hear you're loving our tasking system and appreciate the kind words for our support team! We look forward to a continued business relationship!
Replied May 2021
Jon
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Projul makes managing our busy schedule easy
Because we refinish 4-5 tubs per day, Projul’s quick and easy scheduling greatly reduces the time and overhead we’ve spent in the past, and rescheduling when a customer calls is super easy, I can do it on my phone while on the job.
PROSWe're able to organize like never before using Projul. The CRM gives us the ability to upload photos directly to a lead, which carries to an estimator then to the service tech in the field doing the work. My field crew loves using Projul because it’s so simple and they always have pictures and know what they are getting into. Once a lead becomes a Project and even after it's completed we have notes of what our team said, access before and after pictures and easily see whether or not we have been back for our complimentary 1 time touch up service. When a job needs to be re-scheduled, it automatically updates the work order I've sent my crew and they get notified immediately. Projul ties a Construction based CRM and job / crew management together like no other software I've seen before.
CONSI’m not sure it’s a con but it took me a week before I could get my entire team to use it.
Vendor Response
WOW - Thanks for this review, Jon! What you've outlined as a "pro" is EXACTLY how we originally envisioned Projul being used - From prospect, to closed lead, to completed project, and all the little easy-to-overlook details in between. To say we appreciate you and your review is an understatement! :)
Replied May 2021
Oliver
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Top Notch
We use Projul daily. This is the fourth software we tried. Projul is the best and it has made a huge difference to our company. I would give this program a 15 out of 10.
PROSEasy to use The software is extremely easy to learn and very user-friendly as it follows logical thought processes. It has a clean design and visually it is easy to find the information you need. Even on cell phones. You can access the software from anywhere, so it helps keep everyone stay organized, on schedule, and ultimately more productive. Support I believe Projul's product development team truly listens to the feedback of their customers. Their support staff is amazing and patient. I am always able to speak to someone when I need help.
CONSReally no complaints with this software. We like it.
Vendor Response
Thanks for the glowing review, Oliver! We appreciate you as a customer and look forward to continuing our business relationship. We'll make sure to pass on your compliments to the product and support teams, too! :)
Replied May 2021
Casey
Hospitality, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Projul has me Cleaning Up
Scheduling my team of cleaners using Projul has been a dream. Many of our jobs are recurring so getting them into Projul was really easy and when we need to reschedule a job I can drag it to another day or assign it to another cleaner in seconds.
PROSHaving our cleaning staff check-off their tasks on their phones (while still on-site) lets me know what's done (and not done) immediately. This has resulted in happier customers and better use of our cleaners' time.
CONSWe'd like to take pre and post photos of some jobs and Projul doesn't seem to do this yet.
Vendor Response
Thank you for your review Casey. We're happy to announce that photos and documents are available.
Replied March 2020
Elease
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
IDI survey
Great experience
PROSEverything, The efficiency it allowed my company to set-up and customize projects & people. Projul's Customer support is awesome which has been very beneficial for me in understanding the program.
CONSI liked everything! I've only used tthe software for two weeks and so far everything has met my satisfaction.
Vendor Response
Hey Elease, "Pros: Everything" - Wow! We couldn't ask for a better review. We'll make sure to pass your compliments along to the customer support team, too - they'll love to hear it!
Replied May 2021
Monika
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Useful and easy to use software
Projul is effective at managing a large number of leads and projects at different stages. We needed a software that was simple for our team to use and offered features that were actually useful. Now we are able to manage our leads and projects, write estimates and schedule the team with one easy to use app. Projul offers outstanding customer service - [SENSITIVE CONTENT HIDDEN] was our point of contact from sales, to setup, training the team and answering any questions along the way. They are very accommodating and keep adding features based on contractor needs. Overall, an excellent app.
CONSA Spanish version would be useful for our team.
Vendor Response
Thank you, Monika, for such a glowing review! We're honored to be a viable solution solution for managing and scheduling your leads, creating estimates and scheduling the team! We'll make sure your account rep sees this feedback, too! :)
Replied May 2021
Aaron
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Thanks
AmaZing product. Great team and staff and [SENSITIVE CONTENT HIDDEN] is great.
CONSFew to no cons. Could be updated further to include automated emails to clients for reviews
Reason for choosing Projul
Cost + customer support
Vendor Response
Thanks for the review, Aaron! Your feedback is appreciated and request for automated review emails is noted ;) - We'll be sure to pass along your feedback to the customer support team, too!
Replied May 2021
Sean
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Perfect For Rebuilding Our Company
We chose Projul to team with while we restructure and re-brand our 28 year old company. The ease of use, mobile connectivity and being able to bring our estimating processes over where crucial to our decision. The one-on-on support and team training have made implementation easy and quick.
CONSWe asked about certain features not available yet, but the response from Projul was tremendous- they are working to add things as they grow. We feel like we’re in a partnership to grow our business.
Reasons for switching to Projul
Needed something that was more like how we work day to day.
Vendor Response
Hi Sean, thanks for the detailed review! We're honored to be a part of such a pivotal restructure in your long-standing company. We'll make sure to pass along your compliments to the support team and will continue to update you as new features are being released. We look forward to a continued business relationship!
Replied May 2021
Kasha
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Organize and Grow
With Projul we have been able to organize a huge amount of projects helping us to grow our business and increase revenue. Customer service is awesome! Our contact person, [SENSITIVE CONTENT HIDDEN], was always available to answer questions and help us get all team members up and running! Thank you Projul for offering a professional product with professional customer service!
PROSProjul is very customizable. Perfect for organizing our team and keeping track of projects. I can schedule tasks and team members can communicate about the project right through the scheduler! We keep tabs on what’s been done and what needs to be done. So far it’s working out great for us!
CONSThe cost...it’s a bit pricey starting at $99/mo. Could become a financial strain for small business owners.
Vendor Response
Thank you for Kasha for being a great Projul customer. We'll continue to work on increasing the value and benefit that Projul brings to your organization.
Replied February 2020
Marc
Construction, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Recommended to Family
After a family member asked me to help her research software that would help her with her new remodeling company, I ended up recommending Projul. Projul’s ease of use has made starting in a new industry an easier task to take on than originally anticipated. This is largely attributed to the fact that Projul addresses all major needs; scheduling, task management, reporting metrics, and an integrated CRM system.
CONSWhile we currently utilize another software for estimates and invoicing, it would be nice to have this all included in one system. We were told by multiple Projul representatives that this is currently under development.
Vendor Response
Hey Marc, thanks for sharing your experience and recommending Projul. We here at Projul wish your family members the best of luck with their new remodeling company.
Replied September 2019
Todd
Construction, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Small business friendly
Intuitive and easy to use. Projul’s reports are lightweight but useful and easy to understand. Although scheduling is project specific, the individual schedules tie into one master schedule so it’s easy to see how far out I’m booked and the status of individual projects.
CONSProjul does not currently offer estimates, invoices, or payment integration.
Vendor Response
Todd thanks for the review! Our #1 goal at Projul is to be small business-friendly, where users don't have the time/resources to spend on complex solutions but still want to see their business grow. psst.. estimates are coming and they will rock!
Replied September 2019
Anonymous
51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed July 2019
Good easy to use scheduling
Easy to use, simple an straightforward. Easily synchronized with all users
CONSIt would be nice to be more feature rich, but part of the appeal of the software is that it's fairly light.
Vendor Response
Thanks for using Projul and taking the time to review! We are working hard to bring more simple to use and awesome features to Projul, and we cant wait to blow your mind!
Replied July 2019
Derek
Construction, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Fantastic Customer Service
Pleasant.
PROSI like that it is always being updated and that customer service is always there to lend an ear and make corrections to the app on the spot. They listen. They care. Improvements are always being made.
CONSAt the time of writing this, the estimates are unable to be converted to invoices. However, I was told, soon, this ability will be available.
Reasons for switching to Projul
Wanted better integration with other services and easier communications, with my team and clients.
Vendor Response
Hey Derek, thanks for the review! Our customer service team appreciates that recognition, we'll be sure to pass along your kind words! I am happy to report we were successful in implementing the ability to convert estimates to invoices back in December 2020. If you'd like to see how this works, let me know! I can either send a recorded training video or schedule you for a quick training session. Take care!
Replied May 2021
SARAH
Construction, 2-10 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Customer Support is a Dream!
[SENSITIVE CONTENT HIDDEN], the customer support gentleman, was a dream to work with: clear, super generous with his time, and understanding of the big learning curve for me. Though I couldn't get the contractor or workers on board, Projul is a solid software and [SENSITIVE CONTENT HIDDEN] made it seem do-able.
PROSI loved how I could communicate with workers and schedule.
CONSI would like to have an even simpler version for a very small company where the contractor and workers want to spend the least time possible to input info. Also if this simpler version could have an estimate system on it so they could estimate project right onto the phone and text back to office.
Vendor Response
Thank you for the review and feedback Sarah, we'll continue working to make Projul the simplest tool for schedule and estimating your team.
Replied January 2020
Eric
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Amazing software.
It’s been awesome.
PROSIt’s easy to use and very well organized.
CONSI should have had years ago... it’s amazing
Reason for choosing Projul
It’s a great software application for an company that has a lot of moving parts and people.
Vendor Response
Hi Eric, thank you for your review! Short, sweet and to the point! We appreciate your business and feedback!
Replied May 2021