All SiteMax Systems Reviews

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Gavin

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

An easy to use and all encompassing project management tool

How Sitemax shares daily job reports has allowed everyone from the company president, to project support personal to have clear insights into every project. It has helped raise the bar on what is shared. The bank of safety and operational forms has limited the paper forms held on site and again we now know these are been completed.

PROS

Very easy to use compared to similar products. Extremely customizable - especially in the job forms. The existing job forms are wide ranging and very detailed.

CONS

The only issue we have had, is the very rare case of not been able to get into the software in a remote construction site setting - but this could be more related to internet access at the time.

Reason for choosing SiteMax Systems

Going into this process we had a list of must have and like to haves, a lot of this based on our previous experience with PM software. SiteMax ticked all our boxes

Reasons for switching to SiteMax Systems

Cost and the process or renewing Procore was far from pleasant. Also didn't use all of Procore's features.

Shae

Construction, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

A great program for any growing organization.

Great team and support structure that works with their clients to create a product that meets the needs of clients and the rest of industry.

PROS

The variety of functionalities that this program provides at this price point is excellent.

CONS

Minor background bugs are occasionally missed with updates on less used systems. These sometimes cause unintended functionalities in the program. The team always works as quickly as possible to resolve these minor inconveniences.

Reason for choosing SiteMax Systems

This program had too many features we had no use for and price tag far exceeding our needs.

Reasons for switching to SiteMax Systems

SiteMax had more features at a close price that made the transition not only possible but necessary.

Pauline

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2022

Excellent, But Needs Would Be Better if Added Estimating

It is great, easy to use and awesome support team.

PROS

It is easy to use and learn for everyone in the company. The form creator and adjusting premade forms is simple and they look great.

CONS

They need to add estimating so that the project can start being tracked right from the time a quote is accepted.

Reason for choosing SiteMax Systems

Ease of use

John

Construction, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Solid Construction Management Software

- Overall good experience - Their customer service and their assistance is fantastic

PROS

- Great customer service - Always working on improving software - Easy-to-use software - Relatively simple implementation - Very receptive to customer requests

CONS

- Not entirely setup for outside Trade user integration - Lack of customization in some aspects of the software ( project user homepages)

Reason for choosing SiteMax Systems

- Extent of features - Pricing structure - Customer Service - Simplicity & ease-of-use

Brandon

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

Simple and effective interface for all employees regardless of technological skills!

Communication between the project team in the field and management in the office. Punch List items between on PM and the subcontractors. Keeping the owner abreast of the status of the punch list items.

PROS

Ease of use. Simple to learn. Great way to organize a project.

CONS

We struggle to use effectively when there is poor cell service or no internet available.

Reason for choosing SiteMax Systems

The closest thing to what we needed based on experience with the other 3 we considered AND within our price range.

Nivek

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2016

Intuitive, multi-platform, cost-saving project management software.

We have been working with and using SiteMax for over a year and are more than satisfied with their application. As a flooring sub-contractor, prior to using SiteMax, we relied strictly on paper forms, emails, and text messages to track and manage our projects. This method, although tried and true, was incredibly time consuming, a nightmare to organize, and had substantial direct and indirect costs associated with it. SiteMax has allowed us to combine many aspects of how we run our organization into one simple, easy to use platform. Our organization installs flooring throughout the United States, which makes logistics and communication difficult. With their system, we are now able to collect forms, employee time, and other time-sensitive information on our projects at our corporate office instantly. This has saved us thousands of dollars because of the simple, accurate geo-located employee time tracking alone, and we have saved even more in regards to change orders and punch list items. We highly recommend SiteMax because they have packed so many features into one simple, intuitive, and robust program which can be easily implemented in any construction company, regardless of their respective industries. To top it off, their customer support is by far the best in the industry.

PROS

Its easy to use and navigate because the interface and structure is simple. It is packed with robust features that are customizable to any company. It saves money on administrative, employee, and project associated costs and labor, and reduced employee time theft among many other benefits. It organizes projects digitally with custom forms, file storage, punch lists, purchase orders, scheduling and tasks, and so many other features. Customer service is hands down, one of their greatest features. Unlike the larger construction project management software companies out there, SiteMax seems to pride themselves in customer service. When you call them, you don't get an outsourced overseas operator, you get a knowledgable and dedicated member of their team. They are upfront, honest, and are willing to go the extra mile for their clients.

CONS

I wish I could give cons for SiteMax so my review wouldn't be so biased, but honestly, these guys have surpassed all of our expectations and goals we set out to achieve in regards to construction management software. There has not been one single issue or negative experience we have encountered in our year of utilizing SiteMax.

Deven

Construction, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

Most adaptive company we found. James and his staff have integrated our system to theirs flawlessly

Multiple business solutions from daily reporting to safety. All of our field processes are currently on this software except time keeping.

PROS

Ease on integration from our current processes to SiteMax system. Extremely helpful management and staff truly offer personal attention to make their system into everything we asked for and more. We expected a difficult integration with our current field management and a process that would take 30+ days. We accomplished our goals with SiteMax managements help in 7 business days from time of order to full implementation to all staff members both in the field and office. The data coming in from the field is already transforming our business and going to make it seamless to grow our business to the next level. One last comment. everything above is a glowing review and rightfully so we interviewed multiple companies with similar software. Our initial presentation almost instantly took SiteMax out of the running. The guys instantly realized that this was an issue and came back with another presentation and knocked it out of the park.

CONS

So far we have had a few glitches with forms and functionality while some would think of this as a CON we expected it but what was amazing was how fast these minimal issues were fixed. The only fault we could find so far is the time clock which we cant currently use due to state regulations however we are excited to see new releases for SiteMax this fall which should enable us to use SiteMax as our sole source software.

Lana

Oil & Energy, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

Absolutely Fantastic!!!!

Benefits I get from using SiteMAX are priceless!! Everything I need to know about where the different crews are what they are working on in real time is a plus for WEC.

PROS

Superb Customer Service!!!! SiteMAX is a program you can easily use to have your employees sign in / out to track payroll. Track you equipment and vehicles to which job (site) they are on. Real Time field tickets is a plus, easily to look up and see how the job is progressing. For us being able to have all of our documents that are required out in the field in one place, with the added benefit of real time reporting is a great assest to our company. You no longer have to worry that "paper" copies are lost, no coffee spills. We are extremely pleased with program and will continue to use.

Leah

Construction, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Sitemax is Great!

Overall experience with this system is great. Their customer service is next level, so any lack of features can easily be compensated with the stellar help from the sitemax team.

PROS

The Time Center feature works great for our team, as does keeping track of our projects and what project our team member is at on a given day.

CONS

The use of our own company documents in the system can at times be quite tricky so we do not utilize this feature as much as we would like to.

Reason for choosing SiteMax Systems

Reviews, and the Customer Service we get.

Jeremy

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Collaborative and thorough

SM Systems is working with us now to develop private forms for disciplinary paperwork and time off applications.

PROS

Having access to all our job paperwork while in the field is awesome. The people at SiteMax Systems worked with us to reduce keystrokes in the field and improve our paperwork in the office at the same time.

CONS

If offline forms were better accessible we could use it for remote sites more seamlessly.

Tia

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Sitemax for everyone!

I love Sitemax and what it helps us do. Their customer service is top notch.

PROS

This was the easiest to launch with my team and they all jumped on the sitemax train pretty quick.

CONS

There have been a few software glitches that have slowed us down and cost us time - but expected with any online platform.

Reason for choosing SiteMax Systems

cost and functionality.

Reasons for switching to SiteMax Systems

to streamline efficiency.

Cam

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2022

Cam Roy Review

Good experience. Very hands on when we need help or support.

PROS

Time tracking, safety forms and daily reporting.

CONS

Scheduling and project tracking features need to be rolled out.

Reason for choosing SiteMax Systems

Relationship

jelena

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Excellent - Just what we need

PROS

ease of use; quick help-desk replies; project budget tracking

CONS

Nothing that I would write about. I've been able to use the application perfectly for our needs.

William

Construction, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2017

SiteMax has been easy to use and flexible.

A paper free health and safety department, as well as better oversight of our field operations team.

PROS

SiteMax is extremely user friendly. More importantly, the team at SiteMax are extremely creative and have been able to create very effective forms to support our company.

Jason

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

Great application! SiteMax team made the process very easy.

PROS

The SiteMax application is very easy to use and the staff customized the application to fit our needs. The implementation into the field was very easy.

CONS

A few of the features are not applicable to our line of work. But wouldn't consider this a con.

Liam

Construction, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2017

The SiteMax team is extremely dedicated, creative, and responsive. Highly recommend this product.

PROS

The breadth of its scope, and the mobile app has a beautiful UI. Highly recommend this firm and product.

CONS

It is still very new, so there are some user experience issues. SiteMax is aware of these, I believe, and is actively working to better their product -- and we are happy to be a part of that process. We understand the challenges involved in developing a platform that works for every client and every need, but SiteMax has proven to be dedicated to delivering a product that addresses the unique and specific issues their clients face. Highly recommend this firm and product.

Juan-Pablo

Construction, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

Remarkable

equipment count accuracy, technician timecard accuracy, and scheduling all in one platform

PROS

Web app: Technician's daily calendar schedule, time cards, and equipment tracking. And you can active jobs and equipment count on a map! Mobile app: Technician's clock-in and out, QR code easy scanning of equipment, daily reports, afterhours emergency ticket, and built in calendar. Both web app and mobile app run super fast. Very well done Sitemax!

Brent

Construction, 11-50 employees

Used weekly for less than 12 months

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2019

Extremely useful for field reporting

PROS

No construction software focuses more on the field reporting!

CONS

Some features are still in development and require some ironing out of kinks.

Showing 1 - 18 of 18 Reviews