All ConstructionOnline Reviews

1-25 of 494 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

Cathy

Verified reviewer

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Small Construction Company Use

PROS

It keeps all you data in one place. It also is compatible with Quickbooks.

CONS

A definite learning curve when navigating through the software. Does have some limitations with transporting data to Quickbooks.

John

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Review by owner/entrepreneur

Overall, it is checking all the boxes necessary for managing our company; I’m still learning how to use it myself- after almost a year after purchasing it!

PROS

It has all the features you need for running a mid-size construction company.

CONS

The learning curve is quite challenging, which makes it a tedious process to adopt and train employees.

Reason for choosing ConstructionOnline

It seemed like a better product overall with better customer service and better reviews.

Reasons for switching to ConstructionOnline

We switched from solely using QuickBooks for estimating and invoicing. We still use QuickBooks for bookkeeping, etc. Construction online offers so many more features necessary in a construction company, and can still be synced with QuickBooks.

Stephanie

Construction, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Best software value for the money

I have love this software and used it for years. I find it easy to use and easy to learn.

PROS

I love the ease of use and how I can track all of my projects at one at my computer and also can track them on my phone app just as easily.

CONS

I prefer the computer version over the online version

DJ

Construction, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2017

We are excited to put gameplan into action, but it seems it needs some work first

Our business uses it for scheduling, but we are looking forward to using the GamePlan function when it is ready

PROS

If GamePlan works as it should, this could almost turn our operations into a self driving car. The increased efficiency and convenience we expect to get out of this should have a direct impact on our bottom line, as well as our ability to leave our clients satisfied

CONS

The OnSite App seems to need work before we can even use this. The language used in the app is confusing as well as the functionality. This makes the likelihood of proper use by our guys in the field highly unlikely, which could be worse than if we don't use GamePlan at all. It needs to be clear to the user that they just "Completed" the task. Currently, it says "Dismiss Event," which sounds more like you are ignoring the task. Additionally, you need a submit button, complete task button, or some type of clear confirmation that lets the OnSite User know, for sure, that they have just completed the task in the system. Then, the main page of the app needs to reflect that the task was completed. Additionally, I do not see anything actually being completed in construction online from the operations manager end of things. That takes most of the benefits of the software away. I tested this by creating a fake user account and assigning tasks to myself from construction online. I couldn't tell what I was doing when I was "Dismissing" event because I couldn't tell if it has updated the app. Then when I went into construction online, it did not show that anything of the tasks were completed. Again, we can't wait to get GamePlan implemented in the business, but I think we need some kinks worked out before we put it into place.

Joe

Real Estate, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

Merging UDA with our needs

So far Customer Service has been GREAT!

PROS

One source or solution, everything under one platform.

CONS

Lack of a prebuilt RS Means construction cost database option.

Reason for choosing ConstructionOnline

Had a platform we thought we could adapt to our requirements

Lauren

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

ConstructionOnline increased our productivity

It was a little slow going at first, but we are picking up speed. We got an assistant project manager fresh out of school who is adding more information on the technical side of things. On the client side, we are loving the fast, clear, professional communication with our clients, and being able to estimate and send invoices with a few clicks. We are going to continue to add things as we go, and I think after a year we will look up and wonder at what we have been able to accomplish with Construction Online.

PROS

This has been a huge upgrade for us in terms of productivity. We are an older company that has stuck to the same way of doing things for a very long time. Construction Online was fairly simple to implement. We like the flexibility of the system, where we can use the features to suit our needs.

CONS

I don't like the added steps we have to take to add any text to an invoice. I would like a feature similar to what we have in estimating, where I can add a signing page.

Reason for choosing ConstructionOnline

Procore was 3x's more expensive than Construction Online, and it looked daunting to operate.

Nate

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

ConstructionOnline after 1 year

onboarding, implimentation and getting set up in the beginning was incredible. ConstructionOnline moves at the speed we move, they know how to get you up and running with minimal delay.

PROS

The scheduling and calendar function are top notch. easily shifting from calendar view to Gant view makes a big difference allowing multiple user preferences. Hands down the best way to manage your build calendar.Also, their customer support is at a whole new level, no other platform comes close to the speed and efficiency of their response time.

CONS

Estimating and financials get a little cumbersome.

Reason for choosing ConstructionOnline

The ease of of use with the build calendar.

Reasons for switching to ConstructionOnline

We started mixed use, multy-family and commercial projects, needed a more robust platform.

Shawn

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Great product and customer service

They have been great to work with and always very helpful to educate us on using the system.

PROS

It keeps everyone in tune with the projects from sales to production.

CONS

Android style tablets are not great to use with the system for the estimating functions since an update was done a couple months ago.

Reason for choosing ConstructionOnline

Because I was already using it for estimates.

JAMIE

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

2

Reviewed October 2018

UDA Not For Us

PROS

it was great before other options came out that were "beefier"/robust and more user friendly...

CONS

i personally felt like it wasn't the workhorse we needed for our company which is why we replaced it.

Scott

Construction, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

ServPro

Very positive thus far and looking forward to continuing to build our platform to become a one-stop shop for all of our needs from communication, internally and externally with clients, to estimating projects, etc.

PROS

This product has everything you need to be successful in managing construction projects.

CONS

Sometimes the site can be overwhelming with all the tabs, features, etc. It's going to take some time to be able to fully navigate the page with ease.

Chris

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

Construction Online is a Must Have

Our company has used Construction Online for almost 10 years now. The UDA team made the tailoring of their product to our specific needs really easy and the learning curve with our organization was quite short. Construction Online has improved every aspect from our estimating to our production and the whole client experience. I would never start another project without the full workings of it going through Construction Online.

PROS

Our primarily use for Construction Online is estimating, scheduling and job costing, and these features have been integral to our success as a company. We can easily build budgets for our clients, schedule projects and then track the job costing throughout the duration of the project. Everything can be built with templates which saves numerous hours and the real time job costing helps guides decisions throughout the build. The scheduling has allowed our project managers to plan well in advance which has created a smooth construction process.

CONS

The documents which can be autogenerated are great but I have found it quite tough to customize them to a format which can be sent directly to our clients or trade partners. This is more of just a personal preference rather than a drawback to the product.

Reason for choosing ConstructionOnline

Construction Online offered more in the sense of estimating. I much preferred the way Construction Online estimates were set up. I found it to be more inline with the views I was used to using and the job costing went into more detail which is what I was looking for.

Reasons for switching to ConstructionOnline

I wanted to use a software that would allow me to track job costs in relation to our estimates. That was not something CoConstruct was offering.

Johanna

Construction, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2017

Katy taught me how to update contacts to allow for punchlist viewing by our team members.

So many! Help with organizing - help with scheduling - help with wrangling everything!!! Gotta get back to work.

PROS

I enjoy the cross platform functionality. It's so great to be able to access our files from any location, either online or from our servers in the office. This makes a big difference as our team (and project list) continues to grow - we can allow viewing of select items/lists and we don't need to force anyone to use Mac or Windows to work within UDA. Far surpassing any software features, though, the fact that your IT staff is so prompt to respond and so helpful launches this software into one of my favorites I've ever worked with. All software has issues - it's how you respond and deal with those issues that differentiate you from the rest and I thank you for it. Now if you can just have some IT available until 5pm West Coast time (where I am) my dreams would really come true. Thank you to Katy and all the other fabulously helpful people I've interacted with!

CONS

A trifling issue, but since you asked - when I add documents from our computer to the Project Files for a job, it's pretty wonky and time consuming. If I drag an item to the file list, instead of showing it was added - the file list scrolls back to the top so I have to scroll back down to see if it was even added - which it usually wasn't. This happens each time. This means I've taken to adding each document twice to ensure it imports so I don't need to scroll down to check if it's there or not. It would be MUCH nicer if the file list stayed put while I added files so I could see where - and that they were added to the list. Sometimes UDA lets me add mutliple documents and adds a 1 or 2 after each multiple - and sometimes it warns me that it already has that doc in the file. If this warning could pop up every time, I wouldn't need to then re-scroll down to the files I just added and delete duplicates. Also - just like when I add files, when I delete a duplicate the file list automatically scrolls back up to the top so I have to manually go back down to where I was to delete the next duplicate.

Don

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Great product, great value

The biggest benefit we've had is the collaboration of information. My field super no longer has to call asking about a PO, he can look online. He can submit back charges and VPO's to me for approval from his phone in the field. Communication amongst our team and to our subs is all in one place for all of us to see.

PROS

This product is really easy to use. The support is amazing. Even with seemingly simple questions, I can call or email them anytime and I always get the help I need. They have even worked with us to make the pricing options scalable for our needs. Transitioning from the desktop version to the online version was a daunting task but after I did it, I wish I would have done it sooner. The features available for our team to collaborate information is invaluable.

CONS

When I am in costbooks, I wish there was a way to click and drag items into new folders. The way it's set up now is a little time consuming. There also isn't a way to deactivate sub-categories in the estimates like there was in the desktop version or set sub-categories as allowances.

Eugene

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

As a UDA Construction User,

Wonderful

PROS

I use this software on a daily basis and the organization it brings to my project tracking, and scheduling is unbelievable. From estimates to completion, the software makes it possible to keep track of it all. What great software!

CONS

About the software itself, I have no complaints. I have been using UDA Construction since 2004 and the software has a learning curve that needs a serious commitment and that is one of the reasons why I like the app so much because a lot of the data can be updated from the field. The learning curve was steep over the years but it has only skilled me in how one should think around construction projects which is also a benefit. The learning curve, however, for me has been slow for the simple reason that as my experience and projects grew the demand exponentially grew on the software itself, so my learning curve followed that trend.

Reason for choosing ConstructionOnline

Have been working with UDA, I think, just after they started and it has all been pleasant.

Tony

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Construction Online

Overall, this has been a positive experience. We are far more organized, information seems to flow more easily between parties, and we have realized a more streamlined process.

PROS

We are a small GC entity for an owner/manager of commercial properties. Construction Online allows us to easily manage multiple projects simultaneously whether we are the GC or just the owner's rep. It ahs paid for itself just in tracking of change orders alone. The fact that we can have one place to with one easy interface to store and retrieve information is absolutely amazing. It has allowed us to be better at what we do in the field because we spend less time trying to organize job folders.

CONS

The scheduling portion was a difficult piece to get to function properly Trying to have predecessors, getting the Gantt chart to layout correctly, and the schedule to print properly were all too difficult. We purchased Microsoft Project as a result.

James

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Great software, even better customer service

Excellent. We have had a learning curve as we have integrated our entire system into UDA, but customer service has been on top of it. Anytime we need help, we get it right away. And we are not having to use multiple systems for project management, time keeping, document uploading, etc.

PROS

The features are endless. We can everything in UDA that we used to do in 4 different platforms. There is a lot to learn, but the outstanding customer services makes the process easy.

CONS

There is a learning curve as you get started. There are just so many features that we are still learning about.

Eris

Design, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2022

UDA Construction Has Been Beneficial for Our Design Business

PROS

UDA is a convenient place for all of our client's documents to be stored and shared across clients, subcontractors, project manager, and designers. The feature that allows clients to "approve" each choice ensures that their desires are withheld during the building process. Having a virtual format for all of this information is essential for our design business where clients are often out of state and makes communication easier. The live chat function on the software is great for questions about the software that are quickly answered by a representative.

CONS

The organization of categories, selections, and choices could be improved by having more flexibility for their organization. Often, we have multiple choices for a selection, and it would be easier for our flow for a client to approve multiple choices within a selection. However, we have found ways to work around this limitation.

Tim

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY