There is a user limitation (max 4) on the RingCentral Meetings portion of the base software that really makes it unusable without upgrading, so that was a bit disappointing to find out.

The software runs flawlessly and I’ve had a great experience in both using it and learning it.

I have been very happy with the service, I love the app version so if I have to step out of the office I can still take calls.

The value of the comprehensive business package for the very affordable price.

I liked the usability with RingCentral. I was able to change the phone number on caller id very simply and it was a great integration with Salesforce.

RingCentral helped us to solve the use of old technology like physical faxes. It offered an affordable options for tele-conferences and it provides multiple options for customer service, when needed.

Overall it was a pleasure to use, and I would highly recommend it to anyone as long as you don't need a phone solution that can Integrate with Pipedrive.

Love the Voicemail to Text function, and how easy it is to return a call. Mobile app is also great.

I like the ring central faxing and desktop application. Super simple to use and user friendly.

I have had a pleasant experience with using this program and I would recommend it to others.

We utilize Salesforce heavily and the ease of use RingCentral provides with SF is wonderful. Highly Recommend the product if you are looking for a new VoIP provider.

It's a solid platform, but the UI needs some work. I believe the platform has excellent potential.

This time around we got a price reduction, app was completely redone and is great, and support has been significantly improved.

The customer support is great. They have always been so helpful every time I need help with our set up.

This tool has many great features and functionality, but it is still very simple and relatively intuitive to use.

The only complaint I have is that if you dont start your meeting within 5 minutes of logging into the meeting then the system kicks you out and you gave to call back in and start over.

It's a good experience overall but I wish they'd be more in line with other pricing.

Ring central is a great product, it can make reaching clients and employees possible during any circumstance. Training employees of the system was easy and quick.

Easy to use and customer service is always helpful. Great app for your mobile phone.

Overall, RingCentral is outstanding. The price is affordable and I love the fact that there's no contract.

Easy onboarding, great service, easy to use administrative controls. Best mobile app of any VOIP service.

I love how it has a lot of things from other softwares and they really made it their own. Excited to see more from them.

And...we can send/receive text messages as well which is AWESOME. I have not used the video yet, but will be testing it out next week - my expectation is that the video will be easy to use as well.

These people are the worst. And this is their sales department, the department that is usually the nicest to deal with.

I emailed, went to facebook and used the chatbot to try and cancel and no one executed my cancelation and was charged for the service.

I personally use it most for voicemail and faxing. It is useful that you can get the voicemail recordings to your email in case you are not nearby phone and also have a great app.

It is important not only to satisfy our clients and make outstanding photos, but to also to provide a good customer service and to keep in touch with clients even after the photoshooting is over.

I think the ease of use and call quality is excellent as well as the recordings available right away. While setting up different list for different kind of clients to ensure work is not interrupted.

I work in sales and call centers for over 20 years and tried different software. Voiptime is the best combination of useful lead management tools, a dialer and an affordable price.

I think they have covered all basic lead management features. Of course, there's always room for improvement in integration with mass emailing software.

During my 5 years experience in telemarketing, I tried many different dialers, but the most special thing about this one is - super user-friendly interface. Everything is just so intuitive.

VoiptimeCloud is an extremely reliable software that helps me to organize my daily functions more effectively. With this cloud system, I am more concentrated on sales rather than on process.

The connection quality is excellent and all calls can be recorded. A dialer comes in a package with the system for lead management which is convenient and helps to organize customer database.

It is reliable, easy to use and has all tools for managing leads we need. It really helps our operations and improves client management.

Tried to integrate my email box several times, however no emails were shown in the system.

And we save some costs on phone calls, as calling online with Voiptime dialer is relatively cheap. We started using this solution about 3 months ago and are quite satisfied with it.

One except the limitation of integration with other programs (Office 365 suite).

As Voiptime is an online solution, it's easy to set and to access. This system helps me to be more client-oriented and to establish better relationship with customers, than my competitors do.

Calling online from the system is really cost efficient and works for us perfectly. We boosted the number of orders significantly with Voiptime Cloud adn won many clients back.

Very happy with Power Dialer which saved a lot of time for me and my team. Customer support is on the highest level, always responded very quickly.

Easy to track client's status. Can integrate system with my email.

There are no filters in the call records tab. Unable to edit previous notes in client's card.

No option to buy a DID number directly in this system. One accounts can be set only for one number.

I leave this review here as we first found out about Voiptime from Capterra.

Voiptime Cloud is a great tool that is useful both for Sales and Marketing department. It helps a team to save a lot of time and automate many processes that were time-consuming.

Voiptime support team helped us to choose and buy SIP number with best tarrification for countries we target. The quality of calls is excellent and the call cost is affordable.

Good call quality, affordable price, lead management tools, ability to assign project to a responsible manager.

US Dollar

RingEX is a cloud-based business communications solution that offers tools for Messaging, Video and Phone. Core features of the solution include conferencing, auto-recording and unlimited long-distance and local calling.


RingEX is a fully integrated mobile-based phone system that helps keep employees connected via a variety of business and personal devices including smartphones, tablets, desktops and phones.


The RingCentral mobile app is integrated with the phone system and keeps employees connected to customers and colleagues from anywhere. Additionally, RingCentral integrates with basic email platforms and other applications such as Salesforce CRM, Box, Dropbox and Google Docs.


RingEX gets businesses up and running within minutes. All phones are ready for immediate use and setup. Users can manage their own phone preferences without IT help.



LongDescription

Call Transfer

Online Voice Transmission

Two-Way Audio & Video

Access Controls/Permissions

Activity Tracking

SMS Messaging

Employee Directory

Single Sign On

Voice Mail

Auto-Dialer

Communication Management

Call Recording

Call Logging

Calendar Management

Collaboration Tools

On-Demand Recording

Call Center Management

VoIP

File Transfer

Call Routing

Virtual Extensions

Call Queues

Recording

Contact Management

VoIP Connection

Help Desk Management

Audio/Video Conferencing

Mobile Access

Voicemail Transcription

Ring Groups

Hotkeys

Virtual Call Center

Call Reporting

Multi-Channel Communication

Role-Based Permissions

Unified Communications

Call Conferencing

Predictive Dialer

Caller ID

Call Screening

Event Triggered Actions

File Sharing

Activity Dashboard

Alerts/Notifications

Computer Telephony Integration

Reporting & Statistics

Multi-User Collaboration

Knowledge Base Management

Fax Management

Telemarketing Management

Chat/Messaging

Multiple Parties

Conferencing

Open Database Design

Reporting/Analytics

Monitoring

Scheduled Recording

Video Conferencing

Call Tracking

Purchasing & Receiving

Call Monitoring

Archiving & Retention

Third-Party Integrations

Microsoft Outlook Integration

Callback Scheduling

SIP Trunking

Automated Attendant

For Small Businesses

For Cloud Phone Systems

Automatic Call Distribution

Presentation Streaming

Screen Sharing

Two Way Audio & Video

Automated Routing

Remote Access/Control

Call Tracking Metrics

RingCentral MVP has three pricing plans:

Core: $20/user/month
Advanced: $25/user/month
Ultra: $35/user/month

Save up to 33% by paying annually

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

RingCentral MVP

In Person

Live Online

Webinars

Documentation

Videos

Provide excellent customer support and triple your telesales with a cloud-based multichannel Voiptime Contact Center solution! Intelligent call routing, ACD, multi-level IVR, Progressive & Predictive dialer (with flexible redialing rules, time zone settings), flexible call script builder, live call monitoring, ultimate reporting, and powerful REST API. Get up and running in less than 48 hours, with a fully configured environment and reliable VoIP lines with affordable rates in 200 countries. 

RingEX vs Voiptime Cloud

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