Blacksmith TPM vs CobbleStone Contract Insight

RATING:

4.3

(34)

Blacksmith TPM has 34 reviews and a rating of 4.29 / 5 stars vs CobbleStone Contract Insight which has 47 reviews and a rating of 4.77 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (34)
4.8 (47)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
5 / 5
Last Review Written
March 22, 2022
February 15, 2023
Pros/Cons
  • Pros

  • Several ways to search for programs, reports are easy to download.
  • Easy to navigate, all options readily available. Edit capabilities are easy to understand.
  • Cons

  • Some fields are a bit confusing and more time consuming than others.
  • The downside of this application is that it is often slow and gets backed up if there are too many users on at a time.
Read all user reviews
  • Pros

  • The technical support was outstanding with follow up and regular conversations as we developed the program to fit our specific industry contracts and documents database needs.
  • Cobblestone is a great system that allows me to manage our contracts, find documents and complete tasks in a timely manner. Customer support is wonderful, always very responsive.
  • Cons

  • The only downside I can see was there wasn't a mobile app but they have listened to our feedback and added this within the past few months.
  • Lag time and inability to remove/hide out-of- the-box fields/modules; however, the accustomed to the platform a user becomes, the less those elements are noticed.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos