--- title: "Malbek Software Reviews, Demo & Pricing - 2026" description: "Review of Malbek Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/contract-management/malbek-contrax-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Contract Management Software](https://www.softwareadvice.com/contract-management/) / Malbek Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/contract-management/malbek-contrax-profile/reviews/) # Malbek Review From $20,000/year 1 plan Wondering if Malbek is right for your organization? Our Contract Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Malbek 4.6 [(24)](https://www.softwareadvice.com/contract-management/malbek-contrax-profile/reviews/) Pricing Starting at $20,000.00 per user per year ### About Malbek Malbek CONTRAX is a cloud-based contract management platform that helps sales, finance, and legal teams to manage the end-to-end contract lifecycle. From contract authoring to contract commitment tracking, Malbek CONTRAX covers all facets of the contract lifecycle. Malbek CONTRAX can easily create any contract via online editing or MS Word and utilize built-in audit history to gain visibility into the contract creation process. With the built-in clause library, users can create contracts with pre-approved language and terms and view the performance of preferred against alternate terms. Smart contract routing and approval workflows can streamline the approval process with external parties. To expedite contract execution, users can also utilize the built-in electronic signature capabilities. Additional features include metadata extraction, contract data extraction, milestone tracking, contract notifications, contract reporting, and more. Do you work for Malbek? [Manage this product listing](https://www.g2.com/products/malbek/claim_requests/new?auto=true) Wondering if Malbek is right for your organization? Our Contract Management Software selection experts can help you in 15 minutes or less. ## Malbek User Interface ## Popular Malbek Alternatives Main Product Malbek 4.6 [(24)](https://www.softwareadvice.com/contract-management/malbek-contrax-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.63Value for money - 4.81Customer support - 4.33Functionality Pricing Starting at $20000.00 per year Get Price Alternative Product [Ironclad](https://www.softwareadvice.com/cms/ironclad-profile/) 4.4 [(71)](https://www.softwareadvice.com/cms/ironclad-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.35Value for money - 4.33Customer support - 4.20Functionality Pricing Starting at $500.00 per month Get Price Alternative Product [Webdox](https://www.softwareadvice.com/electronic-signature/webdox-profile/) 4.7 [(151)](https://www.softwareadvice.com/electronic-signature/webdox-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.52Value for money - 4.58Customer support - 4.55Functionality Pricing Available upon request Get Price Alternative Product [Tradogram](https://www.softwareadvice.com/scm/tradogram-profile/) 4.5 [(109)](https://www.softwareadvice.com/scm/tradogram-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.59Value for money - 4.55Customer support - 4.26Functionality Pricing Available upon request Get Price Alternative Product [CobbleStone Contract Insight](https://www.softwareadvice.com/scm/contract-insight-profile/) 4.7 [(58)](https://www.softwareadvice.com/scm/contract-insight-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.79Value for money - 4.89Customer support - 4.77Functionality Pricing Starting at $59.00 per month Get Price Alternative Product [Agiloft](https://www.softwareadvice.com/crm/agiloft-profile/) 4.8 [(39)](https://www.softwareadvice.com/crm/agiloft-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.61Value for money - 4.62Customer support - 4.66Functionality Pricing Available upon request Get Price ## Malbek Pricing and Plans Starting price: $20,000.00 per year Free Trial Free Version Basic $20,000.00 per user, per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Malbek Features - Popular features found in Contract Management Access Controls/Permissions Alerts/Notifications Approval Process Control Electronic Signature Full Text Search Team Collaboration Third-Party Integrations Version Control Workflow Management - More features of Malbek API Audit Trail Buy Side (Suppliers) Completion Tracking Compliance Tracking Contact Management Contract Drafting Data Extraction Digital Signature Document Management Document Storage Pre-built Templates Reporting/Analytics Sell Side (Customers) Specialty Contracts ## Malbek Integrations SAP Business One Integration rated undefined from -1 review Jira Integration rated undefined from -1 review Salesforce Sales Cloud Integration rated undefined from -1 review Coupa Integration rated undefined from -1 review Docusign Integration rated undefined from -1 review Slack Integration rated undefined from -1 review See all 7 integrations ## Malbek User Reviews ## Malbek customer ratings - Overall rating: 4.6/5 - Total reviews: 24 ### Rating distribution - 5 stars: 16 reviews (67%) - 4 stars: 6 reviews (25%) - 3 stars: 2 reviews (8%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.6/5 - Customer support: 4.8/5 - Functionality: 4.3/5 --- ### Can't wait to see what's next - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Malbek is very easy to use and the UX/UI design is above average. The load time on screens is phenomenal and I rarely feel like the software is slowing me down from doing my work. #### Cons Using amendments has many restrictions that prevent us from using Malbek exclusively. Sometimes a contract has multiple amendment drafts in the works but Malbek only allows us to have one amendment in draft stage at a time. In addition, the amendments are no longer visible when a contract is inactive and a contract cannot be moved between domains once it is activated. Lastly, the information from the most recent activated amendment is not present in the header form and there is no way to see the contract with all amendments highlighted in a single view screen or consolidated file. #### Vendor response Thank you for taking the time to share your experience using Malbek. We're so happy to hear that you've enjoyed the intuitive user experience and design. We also appreciate your feedback on amendments. While we provide two different types of amendments on contracts, (one of which does allow for multiple draft amendments at a time), Malbek has several new enhancements planned for amendments based on valuable input from customers like you. If you need additional support configuring your amendments, our customer success team would be happy to assist you further! Replied April 2022 --- ### the search was over - Overall rating: 5/5 - Reviewer: Allison R. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been an absolute pleasure working with the MALBEK team, they provided fast, clear and personalized services throughout the process of implementation. The MALBEK team is now a part of our EDF family - Cheers! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros cloud based, price, self-service, user friendly, out of the box ready to use, options to customize workflows and processes, the ability to integrate with other programs/software, ease of configuration, enforcement of compliance, and the functionality, endless options, and growing opportunities, I do NOT recall the MALBEK team ever saying "no" to our requests! #### Cons missing a comprehensive procurement and purchasing contracting functionality (RFP), integration with sourcing, SOW issuance similar to an Amendment process against the agreement/contract, contract spend tracking, purchasing and A/P integration. #### Reasons for choosing Malbek cloud based, price, self-service, user friendly, out of the box ready to use, options to customize workflows and processes, the ability to integrate with other programs/software, ease of configuration, enforcement of compliance, and the functionality, endless options, and growing opportunities, I do NOT recall the MALBEK team ever saying "no" to our requests! #### Reasons for switching to Malbek not cloud based, custom built CLM, out of date, unable to upgrade or make changes to improve, not user friendly, unable to perform specific searches, no integration with other programs/software, no ability to collaborate with counterparties, version and document control, etc. #### Vendor response Thank you for your kind words! We are so glad to hear that you're finding value in our solution through tools like self-service, integrations with other applications, and the simplicity of the user experience. Your suggestions for areas of growth have been passed along to product development. As you noted, we like to say "yes" to our customers! Replied July 2020 --- ### Review - Overall rating: 3/5 - Reviewer: Gina T. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The person responsible for setting us up left the company, prior to company-wide implementation, and I was asked to take over. At the time, my role was simply to upload previously created documents into the system. Now I find myself calling weekly, and/or sending emails asking for help because I have not had the "from the beginning" training I need to full understand the moving parts of this system. The staff that has helped me is amazing and I am very appreciative of their time and knowledge. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Not able to answer at this point. I am still learning the process. #### Cons Due to my lack of knowledge of the system, this is not a user friendly experience for me. The support documents, while plentiful, do not seem to answer the questions I search for. #### Vendor response We appreciate your candor and understand that you have been faced with an unexpected and challenging transition following the departure of the original project lead from your organization. Our goal is always to make sure our customers are happy with our solution and services, and we are delighted to hear that the Malbek staff supporting you during this time has been amazing to work with. Your feedback is critical to Malbek as we are always learning about the variety of challenges our customers face, and we strive to deliver solutions and services to overcome those challenges. We'll be reaching out to you again to see how we can further help you during this transition. Replied August 2020 --- ### Excellent CMS with responsive, personalized, live support! - Overall rating: 5/5 - Reviewer: Jeff P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Malbek is great for processing the contracts review/negotiation process. It is an easy tool to operate. The reporting functionality is outstanding. Since implementing Malbek, our understanding of our business and our ability to manage our client relationships has improved dramatically. The support team is responsive and I always have access to live support reps who are knowledgeable and can answer all my questions. #### Cons I wish it had the capability to send multiple documents in one signing event but I have been very pleased regardless. The system has been able to solve for all of the use cases that we had when we were considering different proposals from other systems. Nothing has popped up that the system cannot handle. #### Reasons for choosing Malbek Malbek solved for all of our use cases at less than half the price. Plus, we were more confident in the support we would get from the Malbek team and we were right! #### Vendor response Thank you for leaving a review! We really appreciate you taking the time out of your day to share your experience. Reporting is important for reducing friction and encouraging smooth relationships, so it's wonderful to know that our reporting functionality is making a difference at your organization. Valuable input from customers like you helps us continue to build a configurable platform that can evolve with your business needs and manage contracts more seamlessly. Thank you again! Replied May 2022 --- ### Review of Malbek Contrack Database by Procurement Category Manager in High Tech - Overall rating: 4/5 - Reviewer: Liz M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I work in Malbek everyday, and overall it's been a good experience. It took a little while for me to ramp-up (I am not a technology person), however once I learned the basics, and more and more features, I became much more comfortable with tool. Now, it;s second nature when I need to create, add or amend contracts. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the fact that it is easy to use, and you can search by name of ANY type of agreement very quickly #### Cons My onbe pet peeve is that when using the DocuSign signature add-on feature, you have to copy and paste the name and e-mail addresses every time. There is no auto-fill feature that recognizes names you use more than once. Having this would save a TON of time! #### Vendor response Thank you for taking the time to share your experience using Malbek. The simplicity of configuring the product to your personal needs and centralizing all contracts in one location is an important part of our mission to unite the enterprise around contract management. We also appreciate your input on our DocuSign integration. Feedback like this helps us make our user experience the best one possible. Replied January 2022 --- ### Great product, even greater support! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Medical Devices - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Some of the main pros: * Very easy to use and train new users, system is intuitive and easy to navigate. * Searching contracts is very easy, they have a search/filter feature reminiscent of Amazon * I can configure system by myself, very little need for IS support * Integration with other systems (SAP, Salesforce etc) does not require additional programming costs or extensive IS support * One of the greatest attributes of this solution is the people, the folks at Malbek are super responsive, helpful and use our feedback to improve their system. I feel like we have a great partnership! #### Cons Some things to work on: * We have a large amount of data in each contracts and had some speed/performance issues that were greatly improved after we complained * Would like a bit more visuals/dashboards on KPI, expiring contracts etc #### Vendor response Thank you for sharing your experience with Malbek! Powerful search, ease of use, and simple configuration tools are all key features we've focused on to make the contract experience a delightful one. And, you're absolutely right. Our customer support team is second to none! Replied September 2020 --- ### Malbek is useful and dynamic - Overall rating: 5/5 - Reviewer: Paul A. - Verified reviewer: Yes - Industry: Semiconductors - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Robust contract saving and lookup features, which once mastered on Malbek's platform are quick and easy to use 24/7. It is worth the initial investment to understand the saving and lookup procedures. #### Cons Like every contract management system, there are times when one might forget some of the feature workflows. That is ok--it is part of learning every new platform. #### Reasons for choosing Malbek Good customer support, reasonable and explained pricing, and growth availability for customers like us. Other alternatives sometimes lack one or more of these important features. #### Vendor response Thank you for sharing your experience with our platform! We're glad to hear that you have found many of our features easy to use and that customer support has been helpful during your CLM onboarding. Replied August 2021 --- ### Overall fantastic experience! - Overall rating: 4/5 - Reviewer: Ashleigh H. - Verified reviewer: Yes - Industry: Market Research - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Malbek has been exceptional. The team is extremely responsive to all requests and has accommodated and implemented a number of items we requested throughout the implementation and after implementation into their product. The team is very communicative with regards to the monthly releases and the Help Center to provide up-front assistance and direction to Admins. I'm not afraid of encountering any errors as the team is super quick to respond and provide solutions and workarounds. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros My favorite features about Malbek are: the document wizard guidance at the beginning to allow for quick contract creation, the reporting and home dashboard for easy navigation and monitoring of specific documents, the easy ability to select different clause options in the online viewer, the comment functionality in the online viewer, and the straightforward ability to edit a current version or create a new version when opening a document in DocMaster. #### Cons My least favorite features about Malbek are: that fields during document creation are not contingent upon each other and can be conflicting, that metadata drop downs that are embedded in the document are visible to the client, there are no reminders for approvers besides the task list in the home view, and we can't right-click to open items in a new tab. #### Vendor response We are delighted to hear that you've had such a positive experience with the Malbek solution and team! Feedback like this allows us to continuously evolve the Malbek solution with enhanced functionality to meet real-life use case for our customers. Thank you for taking the time to share your thoughts. Replied July 2020 --- ### Best CLM in the market by far - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Accelerating quote to cash by expediting the contract configuration, review and execution. integrated with multiple applications. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ease of use ease of configuration speed connectivity #### Cons missing an AI tool for contract automation (draft, review, analyse, suggest) #### Reasons for choosing Malbek we chose Malbek as it scored highest in all comps we performed a thorough review including RFP and sandbox testing some customers were reluctant to make a sandbox available to us, which put them out of the competition automatically #### Reasons for switching to Malbek The former platform was dated and no investment was made by the former vendor #### Vendor response Thank you for your review! Ease of use and speed are key features of the platform, and we are pleased to hear that you are getting benefit from them. As far as AI, Malbek is always working closely with customers to further enhance our AI capabilities based on real life scenarios. Replied September 2020 --- ### Malbek CLM - Overall rating: 3/5 - Reviewer: Dina D. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Easy to use. Great repository. Salesforce integration works great & it is super important. #### Cons Not flexible enough. The permissions model is not robust enough. Works better for sales contracts than vendor contracts. Works well with MS office, but does not work well with a Gsuite org. Doc-master is cumbersome. #### Reasons for choosing Malbek Seemed more simple #### Vendor response Thank you for leaving a review! We really appreciate the feedback. We are so glad to hear that Malbek's no code integration with Salesforce is empowering your team. Our mission is to offer a flexible, easy-to-use platform for all contract stakeholders. Please reach out to your assigned Malbek CSM so we can better understand your needs and offer additional training on permissions. We are constantly improving based on user feedback, and know that there are upcoming improvements to our integration with Google Workspace (G Suite). Valuable input from customers like you helps us continue to improve so we can better support your contracting needs. Thank you again! Replied September 2022 --- Showing 1 - 10 of 24 Reviews [See All Reviews](https://www.softwareadvice.com/contract-management/malbek-contrax-profile/reviews/) ## Malbek Popular Comparisons [Ironclad vs Malbek](https://www.softwareadvice.com/cms/ironclad-profile/vs/malbek-contrax/)[Agiloft vs Malbek](https://www.softwareadvice.com/crm/agiloft-profile/vs/malbek-contrax/)[Docusign vs Malbek](https://www.softwareadvice.com/compare/198718-malbek-contrax/vs/367901-Docusign/) ## Other Top Recommended Contract Management Software [Agiloft](https://www.softwareadvice.com/crm/agiloft-profile/) **4.8** (39) Recently recommended **22** times [Conga Contracts](https://www.softwareadvice.com/scm/apttus-profile/) **4.3** (75) Recently recommended **16** times [Tradogram](https://www.softwareadvice.com/scm/tradogram-profile/) **4.5** (109) Recently recommended **13** times [CobbleStone Contract Insight](https://www.softwareadvice.com/scm/contract-insight-profile/) **4.7** (58) Recently recommended **12** times Stuck Between Options? 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