--- title: "PandaDoc Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of PandaDoc. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if PandaDoc is a good fit for you!" source_url: "https://www.softwareadvice.com/contract-management/pandadoc-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Sales Tracking Software](https://www.softwareadvice.com/crm/sales-tracking-comparison/) / [PandaDoc](https://www.softwareadvice.com/contract-management/pandadoc-profile/) / PandaDoc Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/contract-management/pandadoc-profile/) Reviews [Alternatives](https://www.softwareadvice.com/contract-management/pandadoc-profile/alternatives/) # PandaDoc User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 1,258 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.3/5 - Value for money: 4.3/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 797 reviews (63%) - 4 stars: 349 reviews (28%) - 3 stars: 77 reviews (6%) - 2 stars: 17 reviews (1%) - 1 star: 18 reviews (1%) ### Most mentioned pros - Features like electronic signatures, templates, and document tracking help streamline the entire process and improve efficiency. While there are a few areas that could be improved, PandaDoc has been a reliable and valuable tool for creating and managing professional documents. - PandaDoc is intuitive and flexible .E-signature is best in class and allow me to sign documents without having to print .Creating and sending contracts ,quotes is straightforward. - Allows you to copy and download the files, and allows you a lot of creative ability to design and customize the contracts. ### Most mentioned cons - The per-user licensing is a bad value-proposition to our customer-service team and customer support is too slow to fix image- and video-management errors on custom templates. - I also experienced occasional glitches and bugs that interrupted my workflow. While the platform is powerful, it felt overcomplicated for what I needed, and the costs increased quickly once you wanted more functionality. - There are a lot of layout options for PandaDoc, but it doesn’t have ultimate freedom with layout and design so for some of our documents as we tailor them for customers I feel like I have to find workarounds. ## PandaDoc customer reviews Showing reviews 1-25 of 1,258 (page 1). ### Fill out large forms easily. - Overall rating: 5/5 - Reviewer: Chandler B. G. - Verified reviewer: Yes - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It really an easy software to use and it was wuick to train on. I think any business that has large forms that need filled out should use PandaDoc. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use this software when it comes to large forms that need signatures as well. Its worked perfectly since day one. #### Cons I have yet to find a problem with the software within the capacity I use it. I also have not heard any one else have complaints. --- ### Pandadoc review - Overall rating: 5/5 - Reviewer: Kerry K. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very positive, seamless transition from the competition. We have implemented company wide 4 years ago and and has been positive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pandadoc has proven to be cost efficient and very easy to use. The ability to incorporate it with other programs is a definite plus. #### Cons There have been no negatives in the use of Pandadoc since switching from a well recognized provider, with the only exception being that many people are not familiar with the name. Easily overcame that with messaging to clients spelling out the name. #### Reasons for switching to PandaDoc Cost was the main reason, ease of use and customization second. --- ### Still solid after years of use - Overall rating: 5/5 - Reviewer: David V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall - we appreciate having a tool that is so consistent and reliable. It's rare to have a software tool that is this dependable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Panda doc has stayed solid for us and continued to make closing contracts a pain-free process. This is the kind of tool we just need to work - and be consistent. Panda Doc delivers. #### Cons We really don't have any complaints right now. It does what it's supposed to do and delivers on a consistent basis for us. #### Reasons for choosing PandaDoc PandaDoc seemed to have less friction for our clients. --- ### Awesome SuperHero - Overall rating: 5/5 - Reviewer: Erick B. - Verified reviewer: Yes - Industry: Retail - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall have found PandDoc as the best platform that solves the problem of manuallly creating ,sending ,signing and tracking documents .Offer simple templates that serve needs of different documents #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros PandaDoc has an user friendly interface that make it easy to create ,edit and sign both contracts and documents .Offer customizable templates that allow us to tailor document creation process to match on a specific need .Safe cloud storage and automatic reminders. #### Cons PandaDoc should improve on having a more intutive formatting and adding of visual elements tools that would make experience to be extremely great. --- ### A Great Option for Digital Signatures - Overall rating: 4/5 - Reviewer: Kimberly C. - Verified reviewer: Yes - Industry: Executive Office - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I absolutely love PandaDoc! It’s very easy to use and figure out once you get the hang of it. It’s so simple to sign digitally and adjust to your preference. #### Cons I don’t really have any issues with PandaDoc. It may be a little difficult to adjust the margins, etc. if you don’t know where to look. #### Reasons for switching to PandaDoc The capabilities that PandaDoc offered and how professional our contracts look using it. --- ### PandaDocs removes key feature unannounced - Overall rating: 3/5 - Reviewer: GRANT T. - Verified reviewer: Yes - Industry: Events Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Usually pretty good service, but now just getting "I understand the frustration about losing the feature you previously used." Not good just pulling the rug out from under us with no advance notice. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros We have used PandaDocs for about 6 years and it has been incredibly helpful in sending and signing contracts. Allows you to copy and download the files, and allows you a lot of creative ability to design and customize the contracts. Good integration with other apps. #### Cons PandaDocs removed a key feature that is essential in our business without any warning, which now creates additional time and effort to reenter all the same information that PandaDocs ALREADY has in it's system. We paid for an annual license and with the understanding that the features we pay for and use will be available. The TRANSFER DATA feature, would allow you to send the information in the contract to different templates. We do live events so that was very helpful in creating gig sheets for warehouse staff and event managers with all the key elements: Client, Contact name, phone, venue, date, timeline, what they have confirmed, etc. Now, we have to manually re-enter over 30 data fields that were in the original contract. Also, we used that to send invoices for payments. Once again creating more work for the office staff. #### Reasons for switching to PandaDoc Good Shuffle was more of inventory control with contracting features. I didn't need inventory control. Also it didn't have ability to just use links, each proposal has to be send in a separate email, which is challenging if you are sending multiple quotes to a client. --- ### Pandadoc is a good option for some - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good experience. The cost outweighed the convenience, especially when you have a multi page document. Good product for simple documents. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros PandaDoc is a fairly low cost and easy to use platform. I was able to upload my documents and navigate the platform quickly. #### Cons Not as intuit as some other sites. For instance, I have check boxes and had to add the boxes to each line. A little labor intensive. #### Reasons for switching to PandaDoc Price. Docusign was too high and limited to number of documents that could be signed. --- ### You get What you pay for - Overall rating: 4/5 - Reviewer: Jill F. - Verified reviewer: Yes - Industry: Music - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We made the switch from Adobe to save money but continue using electronic documents. Getting started was easy and it’s less expensive. There are some features and ease of use that are missing #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 3/5 #### Pros We liked the ease of set up when switching over from a previous program. It was easy to bring in our current templates and begin using them right away. Price is competitive. #### Cons There are many features that don’t work as well as competitors like the search and check boxes and menu organization is not intuitive. Not as smoothly run as competitors. #### Reasons for switching to PandaDoc The price for Adobe was constantly increasing. --- ### Best Alternative to E-signing platforms - Overall rating: 5/5 - Reviewer: Norm L. - Verified reviewer: Yes - Industry: Law Practice - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent. It was very easy to use, easy to upload. It was satisfying to myself and my clients. There was no confusion. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is a great alternative to DocuSign. I do not use e-signing very often for my business and PandaDoc is very user friendly for my clients as well as flexible to my budget. #### Cons There was not anything I didn't like about PandaDoc. I've never had a problem with the program or their customer service. #### Reasons for switching to PandaDoc DocuSign was too expensive for the value. PandaDoc did the same and a lot more. --- ### Good for docs - Overall rating: 5/5 - Reviewer: Shane O. - Verified reviewer: Yes - Industry: Warehousing - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall we have been happy when using the software, we do not use it very often but when new clients come onboard it seems easy to get done, especially when they are non-local. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Panda Doc is great for sending electronic documents needing to get signed. it is easy to send documents and create documents for contracts #### Cons The user interface isn't the best but it definitely gets the job done. The emails can get flagged in spam but not sure how that could be fixed. --- ### Multifaceted - Overall rating: 5/5 - Reviewer: Becky M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered PandaDoc helped me keep clients informed and documents signed in no time. I was able to drop other services and save money. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros PandaDoc can be used for e-signature, forms, contacts, notarization, payments and quotes just to name a few. Document templates are the fastest option however the smart editor is also available. Plans include free, starter, business, and enterprise. When billed annually a discount may be applied to some plans. There are many possible integrations including essential services and those I only use on occasion. PandaDoc is import-friendly (accepts multiple file types) and works on almost any device. PandaDoc will notify me when clients have viewed or signed a document and I can even see how long they looked at each page. Sometimes I get a client (buying or selling) who wants the process to be completed very quickly. In those cases, PandaDocs features are helpful. I like that I can set documents up so that clients can check optional lines (or not). I am thankful for the reminder and teamwork capability. I can also select a box to assign to a coworker. Customer service options include a learning center and chatting with a representative through email or instant messaging. PandaDoc is secure and legally binding just like a paper document. Contracts are automatically stored once signed. #### Cons I can only call customer service with a subscription to premium support. If this resulted in lower prices I would put it in the pro column, but PandaDoc costs about the same or more. #### Reasons for choosing PandaDoc PandaDoc offered more features and a large discount for anuual billing. --- ### Obtaining patient consent and hospital accords. - Overall rating: 5/5 - Reviewer: Hikmet L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Medical evacuations are a legal issue that should be handled strictly. I employ this in management of contracts. It also simplifies the management of documents to a great extent but is very costly. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The interface is also very clean and therefore the signing of the documents by the patients who have to sign the forms of transporting them by an emergency vehicle is so easy when under stress. #### Cons The per-user charges are not very lucrative since our medical coordination team will expand, and customer support is too long to fix the errors of the custom templates. --- ### Pandadoc for clients contracts - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Market Research - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We used to use Pandadoc at my company for signing contracts with our clients and for storing them there. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Easy for signing contracts with our clients with an electronic signature. We also stored all our contracts in Pandadoc. #### Cons The software is not necessary available in all countries (that's a case for a lot of software nowadays though). Some countries that are under sanctions cannot use Pandadoc without VPN. --- ### With PandaDoc, creating and signing agreement documents is as easy as it can get. - Overall rating: 5/5 - Reviewer: Bernadette S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have personally used PandaDoc for a while now am happy with the services i get from it. I use it to create forms which allows me to sign agreements with clients and other service providers that i deal with. It has an amazing e-signature feature which makes signing documents an easy and quick task. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros PandaDoc has a drag and drop form editor which makes makes creating new forms or editing existing ones very easy and straightforward. It also offers a great e-signature tool that allows me to sign agreement forms quickly with no need to print them out. It also has a document manager function that help me to keep all my forms organized in one place making it easy to identify which forms are still yet to be signed. PandaDoc also offers automations which help speed up the repetitive form creation and management tasks while eliminating the common human errors. #### Cons I have had a stand out experience with PandaDoc. There has been nothing to hate about it. --- ### Polished docs for proposals - Overall rating: 5/5 - Reviewer: Charlotte M. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros PandaDoc makes it simple to send out docs that look decent. I like that I can see when people open it cause then I know they’re looking at it at least. #### Cons Sometimes it tries to do too much. I just want to send a doc and it’s asking me about options I don’t care about. --- ### Amazing Platform - Overall rating: 5/5 - Reviewer: Liz S. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Contract Management, ease of use, customer support, document handling and signing are all huge reasons why we love Panda Doc. #### Cons Nothing. Love everything. Especially when you compare PandaDoc to other platforms like DocSign which is great but - a lot more expensive --- ### friendly and collaborative platform - Overall rating: 4/5 - Reviewer: Janne L. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered It allows me to have more specific control over our performance as a team, allowing me to clearly understand the work already done and what remains to be done, which helps me perform better. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It's a platform with great features. Having them in a single platform helps make work more organized by storing all the information in one place. I can manage all my documents in one place, creating a faster, more organized, and more effective workflow when sending documents for electronic signatures. I can keep perfect track of them, helping me know when they're signed and avoiding the hassle of information getting lost. With all the content, I can keep track of everything to maintain secure and highly organized work with my colleagues. #### Cons There's nothing I dislike about it; its features have been useful at every turn without any issues. I like it and will continue to work with it. --- ### PandaDoc is a must! - Overall rating: 5/5 - Reviewer: Emily H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use PandaDoc for drafting and sending contracts, it's clean interface and functions make it a necessity in our tech stack. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros PandaDoc has a lot of great features and functionality, the customizable templates and workflows are excellent. #### Cons I can't think of anything specific, PandaDoc works well for our needs and all our of document signing uses. #### Reasons for switching to PandaDoc Because PandaDoc has better API functions --- ### Nice quotation tool, which could be made easier to use - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Good platform, but too difficult to change a template #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Seeing when someone has opened the document #### Cons All the sections which you had to remove or add, too many steps to take --- ### A good system for document approvals - Overall rating: 4/5 - Reviewer: Abid P. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used monthly for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Easily allows us to sign and track document approvals digitally so that we don't have to manually manage these items. #### Cons It can be a bit clunky for less tech savvy users, but it does what it does as well as the competition --- ### Signing docs just got easier - Overall rating: 5/5 - Reviewer: Rupert R. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s pretty simple and easy to get things started and rolling with PandaDoc #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pandadoc is easy and intuit for designing custom proposals and documents that you need signed #### Cons The pricing is the biggest drawback. It would be nice to have a usage based pricing structure depending on how active you are --- ### PandaDoc is solid - Overall rating: 4/5 - Reviewer: Jamie C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good experience, and it's a good tool that has a big impact on the bottom line as the more proposals you convert, the more revenue you make! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros PandaDoc is a easy to use software with good drag and drop features making ti super quick and easy to create good looking proposals #### Cons Like all of these software, there can be a bit of time lag when editing features and sometimes the formatting can be a little bit challenging. --- ### Esignature tool - Overall rating: 4/5 - Reviewer: Joshua M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. overall, pretty good. I spend a good amount of my day drafting and sending proposals and pandadoc is a good help #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros pandadoc is a solid esignature tool. What I like the most is that it can help you quickly draft and send a contract while also being intuitive for the receiver. #### Cons not sure, there are some things they can improve though. User friendliness when drafting a new doc is one of them. --- ### User-friendly and offers creative freedom - Overall rating: 5/5 - Reviewer: Kaitlyn C. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I love how user-friendly PandaDoc is. The drag-and-drop editor and templates make it ridiculously easy to create professional-looking docs. Plus, I appreciate the creative freedom it gives me to customize my documents. #### Cons Sometimes PandaDoc freezes or logs me out unexpectedly which is frustrating - especially when I'm on a deadline. --- ### Confusing, not enough sends for free trial - Overall rating: 2/5 - Reviewer: Dan R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used monthly for free trial - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I liked that it was free to try, and include the ability to send the customer to a page after they signed up. #### Cons I worked for 3 hours to get my contract in, figure out how to use everything, etc. Then I was out of free contract sends (because I was a new user testing everything to make sure it would work went I need to close). I contacted, support but they weren't not able to reset my trial even through I was communicating with them for an hour as I figured out how to use the platform. So it was a waste of my time. I switched to digisigner, and was able to do what I needed and have upgraded to digisigner pro since. ## More reviews [Next reviews](https://www.softwareadvice.com/contract-management/pandadoc-profile/reviews/?page=2) --- PandaDoc Reviews, Pros and Cons - 2026 Software Advice