--- title: "PandaDoc Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of PandaDoc. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if PandaDoc is a good fit for you!" source_url: "https://www.softwareadvice.com/contract-management/pandadoc-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Sales Tracking Software](https://www.softwareadvice.com/crm/sales-tracking-comparison/) / [PandaDoc](https://www.softwareadvice.com/contract-management/pandadoc-profile/) / PandaDoc Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/contract-management/pandadoc-profile/) Reviews [Alternatives](https://www.softwareadvice.com/contract-management/pandadoc-profile/alternatives/) # PandaDoc User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 1,260 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.3/5 - Value for money: 4.3/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 799 reviews (63%) - 4 stars: 349 reviews (28%) - 3 stars: 77 reviews (6%) - 2 stars: 17 reviews (1%) - 1 star: 18 reviews (1%) ### Most mentioned pros - Features like electronic signatures, templates, and document tracking help streamline the entire process and improve efficiency. While there are a few areas that could be improved, PandaDoc has been a reliable and valuable tool for creating and managing professional documents. - PandaDoc is intuitive and flexible .E-signature is best in class and allow me to sign documents without having to print .Creating and sending contracts ,quotes is straightforward. - Allows you to copy and download the files, and allows you a lot of creative ability to design and customize the contracts. ### Most mentioned cons - The per-user licensing is a bad value-proposition to our customer-service team and customer support is too slow to fix image- and video-management errors on custom templates. - I also experienced occasional glitches and bugs that interrupted my workflow. While the platform is powerful, it felt overcomplicated for what I needed, and the costs increased quickly once you wanted more functionality. - There are a lot of layout options for PandaDoc, but it doesn’t have ultimate freedom with layout and design so for some of our documents as we tailor them for customers I feel like I have to find workarounds. ## PandaDoc customer reviews Showing reviews 1-25 of 1,260 (page 1). ### Fill out large forms easily. - Overall rating: 5/5 - Reviewer: Chandler B. G. - Verified reviewer: Yes - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It really an easy software to use and it was wuick to train on. I think any business that has large forms that need filled out should use PandaDoc. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use this software when it comes to large forms that need signatures as well. Its worked perfectly since day one. #### Cons I have yet to find a problem with the software within the capacity I use it. I also have not heard any one else have complaints. --- ### Pandadoc review - Overall rating: 5/5 - Reviewer: Kerry K. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very positive, seamless transition from the competition. We have implemented company wide 4 years ago and and has been positive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pandadoc has proven to be cost efficient and very easy to use. The ability to incorporate it with other programs is a definite plus. #### Cons There have been no negatives in the use of Pandadoc since switching from a well recognized provider, with the only exception being that many people are not familiar with the name. Easily overcame that with messaging to clients spelling out the name. #### Reasons for switching to PandaDoc Cost was the main reason, ease of use and customization second. --- ### Still solid after years of use - Overall rating: 5/5 - Reviewer: David V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall - we appreciate having a tool that is so consistent and reliable. It's rare to have a software tool that is this dependable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Panda doc has stayed solid for us and continued to make closing contracts a pain-free process. This is the kind of tool we just need to work - and be consistent. Panda Doc delivers. #### Cons We really don't have any complaints right now. It does what it's supposed to do and delivers on a consistent basis for us. #### Reasons for choosing PandaDoc PandaDoc seemed to have less friction for our clients. --- ### Awesome SuperHero - Overall rating: 5/5 - Reviewer: Erick B. - Verified reviewer: Yes - Industry: Retail - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall have found PandDoc as the best platform that solves the problem of manuallly creating ,sending ,signing and tracking documents .Offer simple templates that serve needs of different documents #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros PandaDoc has an user friendly interface that make it easy to create ,edit and sign both contracts and documents .Offer customizable templates that allow us to tailor document creation process to match on a specific need .Safe cloud storage and automatic reminders. #### Cons PandaDoc should improve on having a more intutive formatting and adding of visual elements tools that would make experience to be extremely great. --- ### A Great Option for Digital Signatures - Overall rating: 4/5 - Reviewer: Kimberly C. - Verified reviewer: Yes - Industry: Executive Office - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I absolutely love PandaDoc! It’s very easy to use and figure out once you get the hang of it. It’s so simple to sign digitally and adjust to your preference. #### Cons I don’t really have any issues with PandaDoc. It may be a little difficult to adjust the margins, etc. if you don’t know where to look. #### Reasons for switching to PandaDoc The capabilities that PandaDoc offered and how professional our contracts look using it. --- ### PandaDocs removes key feature unannounced - Overall rating: 3/5 - Reviewer: GRANT T. - Verified reviewer: Yes - Industry: Events Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Usually pretty good service, but now just getting "I understand the frustration about losing the feature you previously used." Not good just pulling the rug out from under us with no advance notice. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros We have used PandaDocs for about 6 years and it has been incredibly helpful in sending and signing contracts. Allows you to copy and download the files, and allows you a lot of creative ability to design and customize the contracts. Good integration with other apps. #### Cons PandaDocs removed a key feature that is essential in our business without any warning, which now creates additional time and effort to reenter all the same information that PandaDocs ALREADY has in it's system. We paid for an annual license and with the understanding that the features we pay for and use will be available. The TRANSFER DATA feature, would allow you to send the information in the contract to different templates. We do live events so that was very helpful in creating gig sheets for warehouse staff and event managers with all the key elements: Client, Contact name, phone, venue, date, timeline, what they have confirmed, etc. Now, we have to manually re-enter over 30 data fields that were in the original contract. Also, we used that to send invoices for payments. Once again creating more work for the office staff. #### Reasons for switching to PandaDoc Good Shuffle was more of inventory control with contracting features. I didn't need inventory control. Also it didn't have ability to just use links, each proposal has to be send in a separate email, which is challenging if you are sending multiple quotes to a client. --- ### Pandadoc is a good option for some - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good experience. The cost outweighed the convenience, especially when you have a multi page document. Good product for simple documents. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros PandaDoc is a fairly low cost and easy to use platform. I was able to upload my documents and navigate the platform quickly. #### Cons Not as intuit as some other sites. For instance, I have check boxes and had to add the boxes to each line. A little labor intensive. #### Reasons for switching to PandaDoc Price. Docusign was too high and limited to number of documents that could be signed. --- ### You get What you pay for - Overall rating: 4/5 - Reviewer: Jill F. - Verified reviewer: Yes - Industry: Music - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We made the switch from Adobe to save money but continue using electronic documents. Getting started was easy and it’s less expensive. There are some features and ease of use that are missing #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 3/5 #### Pros We liked the ease of set up when switching over from a previous program. It was easy to bring in our current templates and begin using them right away. Price is competitive. #### Cons There are many features that don’t work as well as competitors like the search and check boxes and menu organization is not intuitive. Not as smoothly run as competitors. #### Reasons for switching to PandaDoc The price for Adobe was constantly increasing. --- ### Streamlined Document Management - Overall rating: 5/5 - Reviewer: Hannah B. - Verified reviewer: Yes - Industry: Publishing - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with PandaDoc has been very positive. It has made document signing and contract management much more efficient and streamlined. The platform is easy to use, helps keep everything organized, and saves time throughout the process. Great value for the money! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about PandaDoc is how easy it makes document signing and contract management. The signing process is simple and convenient for both us and our clients, and having contracts and documents organized in one place makes it much easier to manage everything from start to finish while supporting customers. It saves time, keeps the process streamlined, and helps us stay organized. Pandadoc has helped manage images and videos. #### Cons Some of the more advanced features can take a little time to learn and navigate. A more streamlined interface for these features would make the experience even better. --- ### Good for docs - Overall rating: 5/5 - Reviewer: Shane O. - Verified reviewer: Yes - Industry: Warehousing - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall we have been happy when using the software, we do not use it very often but when new clients come onboard it seems easy to get done, especially when they are non-local. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Panda Doc is great for sending electronic documents needing to get signed. it is easy to send documents and create documents for contracts #### Cons The user interface isn't the best but it definitely gets the job done. The emails can get flagged in spam but not sure how that could be fixed. --- ### Expensive but Professional - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros It's a really professional way for me to dispatch out contracts #### Cons The cost is really high in my opinion, I'd like there to be more features and integrations for the cost #### Reasons for switching to PandaDoc I needed something that did not require so much work and was more automated to track. I also needed something collaborative. --- ### PandaDoc review - Overall rating: 4/5 - Reviewer: Rebecca R. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with PandaDoc has been very positive. The platform has made document management much faster, more organized, and easier to handle. Features like electronic signatures, templates, and document tracking help streamline the entire process and improve efficiency. While there are a few areas that could be improved, PandaDoc has been a reliable and valuable tool for creating and managing professional documents. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about PandaDoc is how easy it makes creating, sending, and signing documents digitally. The platform is very user-friendly and helps streamline proposals, contracts, and invoices all in one place. I also appreciate the customizable templates, electronic signature feature, and real-time notifications that show when clients view or sign documents. It saves a lot of time and helps keep everything organized and professional. #### Cons What I like least about PandaDoc is that some of the advanced customization features can be a little difficult to navigate at first. There can also be occasional formatting issues when editing documents, especially when importing files from other programs. Additionally, some useful features are only available in higher-priced plans, which may not be ideal for smaller businesses or teams. --- ### Useful platform - Overall rating: 4/5 - Reviewer: Ping F. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall the platform is good and allow different departments to use it at the same time. But the system can be more reliable and consistent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Really good to stick with the set templates, it provides standardization on the formatting which is really helpful for company reports. #### Cons The navigation is not flexible and the system has periodic error which is not the best reliable platform on a daily basis --- ### With PandaDoc, creating and signing agreement documents is as easy as it can get. - Overall rating: 5/5 - Reviewer: Bernadette S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have personally used PandaDoc for a while now am happy with the services i get from it. I use it to create forms which allows me to sign agreements with clients and other service providers that i deal with. It has an amazing e-signature feature which makes signing documents an easy and quick task. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros PandaDoc has a drag and drop form editor which makes makes creating new forms or editing existing ones very easy and straightforward. It also offers a great e-signature tool that allows me to sign agreement forms quickly with no need to print them out. It also has a document manager function that help me to keep all my forms organized in one place making it easy to identify which forms are still yet to be signed. PandaDoc also offers automations which help speed up the repetitive form creation and management tasks while eliminating the common human errors. #### Cons I have had a stand out experience with PandaDoc. There has been nothing to hate about it. --- ### Polished docs for proposals - Overall rating: 5/5 - Reviewer: Charlotte M. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros PandaDoc makes it simple to send out docs that look decent. I like that I can see when people open it cause then I know they’re looking at it at least. #### Cons Sometimes it tries to do too much. I just want to send a doc and it’s asking me about options I don’t care about. --- ### Amazing Platform - Overall rating: 5/5 - Reviewer: Liz S. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Contract Management, ease of use, customer support, document handling and signing are all huge reasons why we love Panda Doc. #### Cons Nothing. Love everything. Especially when you compare PandaDoc to other platforms like DocSign which is great but - a lot more expensive --- ### Much more than just document editor - Overall rating: 4/5 - Reviewer: Carmen H. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. PandaDoc automation has save time by automating most of the task for a sales process. Smart document generation make our business proposal more alive with its stunning design option and interactive design element. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros PandaDoc has make it easy to create agreement document and to create CPQ business document. Sales processes is now faster as the CPQ tools let me to automating the sales quote document in a minute. I only need to fill the information like customer email, product and price, after hitting the generate button, the document is automatically created and ready to be sent over to customer. Most important thing, it can integrate with Hubscpot CRM to share data between the two software and reduce the issue of mistyping customer information details. #### Cons To learn about how the CPQ functionality is taking time and lengthy learning curves. It is quite complex at first, but I manage to learn and understand it by following the demos and user guideline. It is okay now, but would be better if the tools can be simpler and more user-friendly and take less time to learn. --- ### PandaDoc is a must! - Overall rating: 5/5 - Reviewer: Emily H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use PandaDoc for drafting and sending contracts, it's clean interface and functions make it a necessity in our tech stack. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros PandaDoc has a lot of great features and functionality, the customizable templates and workflows are excellent. #### Cons I can't think of anything specific, PandaDoc works well for our needs and all our of document signing uses. #### Reasons for switching to PandaDoc Because PandaDoc has better API functions --- ### Generally a Good Piece of Software - Overall rating: 4/5 - Reviewer: Robin P. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Generally positive. Its as good as others but there are definitely some things that could be more intuitive #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It uses a similar block system to wordpress for adding text or images. It is user friendly to a degree but to wordpress or canva users it will be much more familiar #### Cons The process of creating a document seems a bit like it is the wring way around. You need to create the recipients first which is annoying --- ### A good system for document approvals - Overall rating: 4/5 - Reviewer: Abid P. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used monthly for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Easily allows us to sign and track document approvals digitally so that we don't have to manually manage these items. #### Cons It can be a bit clunky for less tech savvy users, but it does what it does as well as the competition --- ### Signing docs just got easier - Overall rating: 5/5 - Reviewer: Rupert R. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s pretty simple and easy to get things started and rolling with PandaDoc #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pandadoc is easy and intuit for designing custom proposals and documents that you need signed #### Cons The pricing is the biggest drawback. It would be nice to have a usage based pricing structure depending on how active you are --- ### PandaDoc excels at creating data-capturing documentation - Overall rating: 5/5 - Reviewer: Patrick O. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. PandaDoc enables me to create standardized presentations for my Sales team that they can then modify with forms and personalization for specific clients. It's effective at both presenting and capturing information. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros PandaDoc allows me to create standardized documents and presentations that can then be easily collaborated upon and edited to suit other teammates' needs. #### Cons I find that editing any documents with a combination of graphics and text can be a bit clunky. I end up having to export PDFs from another graphics editor and then import into PandaDoc in order for them to look on brand. --- ### Good Platform for Reviewing and Signing Documents - Overall rating: 5/5 - Reviewer: Jordan M. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, a good platform for reviewing and signing off on documents. No issues experienced when using it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've had a couple vendors used PandaDoc to send documents to sign. Every time I've used it, it has worked fine without any issues. #### Cons No cons as far as I can tell. It worked when I used it the times that I've needed to sign a document sent to me. --- ### Pandadoc is a flexible signing tool - Overall rating: 4/5 - Reviewer: Alex M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We used it as a way to present our proposals. It was synced with HubSpot and for 95% of the time it worked very well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is a very flexible product, not unlike Word, it is very easy to adjust and you can add people for signatures. It is quite easy to learn too. #### Cons Legal documents with their various clauses and punctuation are not easy to bring into Pandadoc as the formatting gets lost during the cutover if you are bring Word docs into Pandadoc. I had to change them to PDFs before bringing in, otherwise I would lose the punctuation. --- ### Pandadoc Review - Overall rating: 5/5 - Reviewer: Aaron G. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use to upload almost any doc to have signed digitally #### Cons I can’t think of anything that is a major deterrent from using it effectively ## More reviews [Next reviews](https://www.softwareadvice.com/contract-management/pandadoc-profile/reviews/?page=2) --- PandaDoc Reviews, Pros and Cons - 2026 Software Advice